What is InsiderCX?
Founded in 2022 by Nikola Komes, InsiderCX offers a sophisticated patient experience software platform designed for healthcare providers and insurers. The company's proprietary tools leverage AI-based methods to meticulously collect and analyze patient feedback across the entire care journey. By categorizing feedback, pinpointing experience issues, managing complaints, and processing open-text responses, InsiderCX empowers healthcare organizations to enhance patient satisfaction and operational efficiency. The company's reach extends across multiple international markets, serving a diverse clientele including hospitals, dental groups, insurers, and healthcare networks.
How much funding has InsiderCX raised?
InsiderCX has raised a total of $1.8M across 1 funding round:
Seed
$1.8M
Seed (2026): $1.8M with participation from Gapminder and Silicon Gardens
Key Investors in InsiderCX
Gapminder
Gapminder is an educational non-profit focused on combating global misconceptions and promoting a fact-based worldview through free tools and teaching materials.
Silicon Gardens
Silicon Gardens is an early-stage venture capital fund investing in marketplaces, B2B SaaS, B2C digital products, and D2C products, with a focus on the Adria region and CEE.
What's next for InsiderCX?
The recent major enterprise-level funding positions InsiderCX for accelerated growth and market expansion. This strategic backing is expected to fuel further development of its AI-driven feedback analysis capabilities and broaden its service offerings to the healthcare sector. The company's focus on improving patient experience through data-driven insights aligns with the increasing demand for patient-centric healthcare solutions, suggesting a trajectory towards becoming a dominant player in health tech.
See full InsiderCX company page
