What is inSided?
Founded in 2009 and headquartered in North Holland, inSided provides a specialized Customer Success Community Platform designed to bridge the gap between B2B SaaS providers and their user bases. By leveraging multi-way communication and ideation functionality, the platform empowers product teams to drive higher retention rates and reduce support overhead. The company operates at the intersection of customer experience and business intelligence, transforming traditional support functions into proactive engines for product adoption and long-term revenue growth.
How much funding has inSided raised?
inSided has raised a total of $6.6M across 1 funding round:
Series A
$6.6M
Series A (2016): $6.6M with participation from HenQ, Ventech Solutions, and Fortino Capital
Key Investors in inSided
HenQ
A venture capital fund focused on B2B software startups, providing funding between 1M and 10M to exceptional European founders with a focus on atypical business models.
Ventech Solutions
A healthcare solutions provider with expertise in end-to-end information technology life cycles and data solutions.
Fortino Capital
A leading B2B software venture capital and growth equity firm that leverages international networks and C-level experience to help European SaaS companies scale.
What's next for inSided?
Following this major enterprise-level funding, inSided is positioned to accelerate its international expansion and deepen its product feature set. The strategic capital infusion will likely be directed toward enhancing the platform's analytical capabilities and expanding its footprint within the competitive European and global SaaS ecosystems. By focusing on sustainable growth and leveraging its established network of backers, inSided aims to redefine how B2B organizations cultivate community-led success, ensuring that product development remains tightly aligned with user feedback and market demand.
See full inSided company page
