What is inSided?
Built specifically for B2B SaaS businesses, inSided operates a Customer Success Community Platform designed to enhance customer engagement through community-driven strategies. By leveraging community power, inSided aims to measurably improve customer adoption rates, boost retention, and reduce support expenditures. The platform's ideation functionality facilitates multi-way communication, enabling product teams to refine user experiences and transform customer success teams into direct contributors to business growth. Founded in 2009 and headquartered in North Holland, Netherlands, inSided addresses critical needs in customer retention and product development for SaaS companies.
How much funding has inSided raised?
inSided has raised a total of $6.6M across 1 funding round:
Series A
$6.6M
Series A (2016): $6.6M with participation from Fortino Capital, Ventech Solutions, and HenQ
Key Investors in inSided
Fortino Capital
Fortino Capital is a prominent B2B software venture capital and growth equity firm known for leveraging its international network and entrepreneurial experience to accelerate the growth of European SaaS companies.
Ventech Solutions
Ventech Solutions is a healthcare solutions provider specializing in end-to-end IT life cycles and data solutions, headquartered in Columbus, Ohio.
HenQ
henQ is a venture capital fund dedicated to B2B software startups, providing significant funding to exceptional European founders and offering extensive support for scaling their businesses.
What's next for inSided?
The substantial enterprise-level funding, particularly the recent strategic investment, positions inSided for accelerated scaling and market expansion. This capital infusion is likely to fuel further product development, enhance go-to-market strategies, and potentially support international growth initiatives. The company's focus on improving customer engagement and reducing support costs aligns with key SaaS metrics, suggesting a strategic direction towards solidifying its leadership in the customer success community platform market.
See full inSided company page
