What is incident.io?
Founded in 2021, incident.io provides a sophisticated incident response platform that integrates seamlessly into Slack. The company's core value proposition lies in its ability to centralize incident creation, management, and resolution, ensuring that organizations maintain consistent communication protocols during critical outages. By automating the documentation and coordination process, incident.io reduces the cognitive load on engineering teams, allowing for faster recovery times and improved operational transparency. Its market position is defined by its focus on B2B SaaS efficiency, catering to organizations that prioritize high-velocity incident resolution and collaborative problem-solving.
How much funding has incident.io raised?
incident.io has raised a total of $95.4M across 3 funding rounds:
Unspecified
$4.7M
Series A
$28.7M
Series B
$62M
Unspecified (2021): $4.7M with participation from Index Ventures, Tom Blomfield, Jonas Templestein, and Point Nine
Series A (2022): $28.7M led by Mantis Venture Capital, Mike Krieger, and Index Ventures
Series B (2025): $62M supported by Insight Partners, Index Capital, and Point Nine Capital
Key Investors in incident.io
Insight Partners
Insight Partners is a global venture capital and private equity firm that invests in high-growth software and technology companies. It provides capital and hands-on operational support to help businesses scale from early stage to IPO, focusing on enterprise software, SaaS, and internet platforms.
Index Capital
Index Capital is an investment firm focused on early-stage and transformational companies in emerging markets. The firm partners with ambitious founders, providing not only capital but also practical, operator-led support to help portfolio companies scale effectively.
Point Nine Capital
Point Nine is a seed-stage venture capital firm focused on B2B SaaS and B2B marketplaces, known for its deep expertise in the software-as-a-service ecosystem.
What's next for incident.io?
With the infusion of this latest capital, incident.io is well-positioned to accelerate its product roadmap and expand its footprint in the global enterprise market. The strategic focus will likely shift toward deepening its integration capabilities and enhancing its analytics suite to provide more predictive insights into system health. As the company moves beyond its current scaling phase, the emphasis will remain on maintaining its reputation for reliability while capturing a larger share of the incident management software sector. The continued support from high-profile investors suggests a strong confidence in the company's long-term potential to define the standard for modern incident response.
See full incident.io company page
