What is incident.io?
Founded in 2021, incident.io provides a specialized incident response platform that integrates directly into Slack. The platform is engineered to help organizations create, manage, and resolve technical outages by centralizing communication and automating incident workflows. By ensuring that all incident-related data is captured in a consistent, searchable format, the company enables engineering teams to maintain operational continuity and improve response times during critical system failures. Its market position is defined by its ability to reduce the cognitive load on responders, making it an essential tool for modern DevOps and SRE teams.
How much funding has incident.io raised?
incident.io has raised a total of $95.4M across 3 funding rounds:
Unspecified
$4.7M
Series A
$28.7M
Series B
$62M
Unspecified (2021): $4.7M with participation from Jonas Templestein, Tom Blomfield, Index Ventures, and Point Nine
Series A (2022): $28.7M led by Mantis Venture Capital, Index Ventures, and Mike Krieger
Series B (2025): $62M supported by Index Capital, Insight Partners, and Point Nine Capital
Key Investors in incident.io
Insight Partners
Insight Partners is a global venture capital and private equity firm that invests in high-growth software and technology companies. It provides capital and hands-on operational support to help businesses scale from early stage to IPO, focusing on enterprise software, SaaS, and internet platforms.
Point Nine Capital
Point Nine is a seed-stage venture capital firm focused on B2B SaaS and B2B marketplaces, providing early-stage support to high-potential startups.
Index Ventures
Index Ventures is a venture firm investing in the next generation of entrepreneurs from seed to IPO, partnering with founders who challenge the status quo to build enduring companies.
What's next for incident.io?
With this major enterprise-level funding, incident.io is expected to focus on scaling its engineering and go-to-market teams to meet the demands of a global client base. The strategic investment will likely facilitate the development of advanced automation features and deeper integrations with the broader enterprise software ecosystem. As the company matures, the focus will shift toward maintaining its competitive edge in the incident management space while exploring new opportunities for product diversification and market penetration. The continued support from its investor base suggests a long-term commitment to building a category-defining platform for incident resolution.
See full incident.io company page
