What is Gethuman?
GetHuman provides free, AI-enhanced tools to help consumers efficiently resolve customer service issues. Their services streamline the process of navigating phone menus, managing hold times, and communicating with support agents on behalf of users. By offering direct contact information and automated solutions, GetHuman simplifies the often-frustrating customer service experience, supported by an advertising-based revenue model. The platform is trusted by millions globally, leveraging technology to improve customer interactions while maintaining a human-centric approach.
How much funding has Gethuman raised?
Gethuman has raised a total of $3M across 1 funding round:
Private Equity
$3M
Private Equity (2016): $3M with participation from NextView Ventures, Correlation Ventures, Ou2019Reilly AlphaTech Ventures, and Founder Collective
Key Investors in Gethuman
NextView Ventures
NextView Ventures is a venture capital firm that focuses on early-stage companies, particularly those in the consumer and business software sectors. They aim to partner with founders who are building products that consumers and businesses will love.
Correlation Ventures
Correlation Ventures is focused on reinventing industries through innovative investment strategies. They provide groundbreaking data science to help companies like Synthorx and Personal Capital transform their respective fields. The firm aims to support businesses in making rapid investment decisions, enabling them to achieve lasting value.
Ou2019 Reilly AlphaTech Ventures
O'Reilly AlphaTech Ventures, associated with the renowned O'Reilly Media, invests in technology and business innovation. They leverage deep industry knowledge and a network of experts to support companies developing cutting-edge solutions.
What's next for Gethuman?
With substantial enterprise-level backing and a recent strategic investment, Gethuman is poised for accelerated expansion. The company's focus on simplifying customer service through technology and AI suggests a trajectory towards enhancing its automated solutions and potentially broadening its service offerings. This capital infusion will likely fuel further development of its AI capabilities and marketing efforts to reach a wider consumer base, solidifying its position as a key player in consumer advocacy technology.
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