What is GetFeedback?
Founded in 2013 by former Salesforce executives Sean Whiteley and Kraig Swensrud, GetFeedback provides a sophisticated software suite designed to capture and analyze customer sentiment. The platform is engineered to integrate seamlessly with the Salesforce ecosystem, allowing global brands such as Nike, Fitbit, and Toyota to monitor satisfaction metrics in real-time. By prioritizing a frictionless, on-brand user experience, GetFeedback has transitioned from a niche survey tool into an essential component of the modern enterprise customer success stack, enabling organizations to translate raw data into actionable business intelligence.
How much funding has GetFeedback raised?
GetFeedback has raised a total of $2.3M across 1 funding round:
Series A
$2.3M
Series A (2014): $2.3M, investors not publicly disclosed
Key Investors in GetFeedback
Undisclosed Investor
Undisclosed investor participating in the funding round.
Undisclosed Investor
Undisclosed investor participating in the funding round.
Undisclosed Investor
Undisclosed investor participating in the funding round.
What's next for GetFeedback?
With this major strategic investment, GetFeedback is well-positioned to deepen its integration capabilities and broaden its footprint within the enterprise market. The company is expected to leverage this capital to enhance its predictive analytics features, allowing clients to anticipate customer churn and proactively manage engagement cycles. As the demand for data-driven customer experience management continues to accelerate, GetFeedback's focus on ease-of-use and deep CRM connectivity will likely serve as a primary catalyst for its next phase of growth, potentially setting the stage for further market consolidation or product diversification.
See full GetFeedback company page
