What is Freshworks?
Founded in 2010 and headquartered in San Mateo, California, Freshworks develops and delivers software-as-a-service solutions designed for marketing, sales, support, and IT operations. The company's offerings are characterized by their user-friendliness, affordability, and rapid implementation, catering to businesses seeking to streamline their customer engagement and internal processes. Freshworks has established itself as a key player in the SaaS market, providing accessible technology to a broad range of enterprises.
How much funding has Freshworks raised?
Freshworks has raised a total of $1.5B across 9 funding rounds:
Series C
$7M
Series D
$31M
Series E
$50M
Series F
$55M
Series G
$100M
Series H
$150M
Stock Offering
$1.1B
Series C (2013): $7M supported by Accel Partners
Series D (2014): $31M featuring Accel Partners and Google Capital
Series E (2015): $50M backed by Accel Partners and Google Capital
Series F (2016): $55M with participation from Accel Partners and Steamboat Ventures
Series G (2018): $100M led by CaptialG, Sequoia Capital, and Accel Partners
Series H (2019): $150M supported by CapitalG, Sequoia Capital, and Accel
Stock Issuance/Offering (2021): $1.1B, investors not publicly disclosed
Key Investors in Freshworks
Accel Partners
Accel is a global venture capital firm that partners with exceptional teams from the inception of their ideas through all phases of private company growth. The firm focuses on supporting innovative companies and entrepreneurs, aiming to be the first partner for teams looking to scale and succeed.
Sequoia Capital
Sequoia Capital in India manages funds capitalized at close to USD 1.4 billion and invests across venture, growth, and late-stage opportunities. It takes a long-term view on investments and plays the role of an active, value-added partner to entrepreneurs.
Google Capital
Google Capital is a growth equity fund backed by Alphabet, investing in companies driving disruption through long-term technology trends. The team connects entrepreneurs with expert advisors across Google's technology, product, and business leaders.
What's next for Freshworks?
The substantial enterprise-level funding and recent strategic investment indicate Freshworks is poised for further scaling and innovation. This capital infusion is likely to be directed towards enhancing its existing product suite, expanding its global market reach, and potentially pursuing strategic acquisitions. As the company continues to evolve, its focus will remain on delivering integrated, easy-to-use solutions that address the dynamic needs of modern businesses, solidifying its competitive advantage in the SaaS landscape.
See full Freshworks company page
