What is Electric AI?
Founded in 2016 and headquartered in New York City, Electric AI operates as an all-in-one IT support platform designed specifically for the needs of small and midsize offices. The company leverages artificial intelligence to streamline IT management, offering a modern alternative to traditional, fragmented support models. By integrating essential IT functions into a unified digital interface, Electric AI addresses the critical pain points of modern businesses, including security, device management, and help-desk support. Its market position is defined by its focus on automating routine IT tasks, thereby allowing organizations to focus on core business objectives while maintaining robust technical infrastructure.
How much funding has Electric AI raised?
Electric AI has raised a total of $208.8M across 8 funding rounds:
Angel/Seed
$2M
Private Equity
$1M
Series A
$9.3M
Series B
$25M
Other Financing Round
$14.5M
Other Financing Round
$7M
Series C
$40M
Series D
$110M
Angel/Seed (2016): $2M with participation from Charge Ventures, Bowery Capital, Primary Venture Partners, and Gunderson Dettmer
Private Equity (2017): $1M, investors not publicly disclosed
Series A (2018): $9.3M supported by Bessemer Venture Partners, Primary Venture Partners, and Bowery Capital
Series B (2019): $25M featuring Bessemer Venture Partners and GGV
Other Financing Round (2020): $14.5M backed by 01 Advisors
Other Financing Round (2020): $7M with participation from 01 Advisors and Slack Fund
Series C (2021): $40M led by GGV Capital, Bessemer Venture Partners, 01 Advisors, Greenspring Associates Inc, and Primary Venture Partners
Series D (2022): $110M supported by Harmonic Growth Partners, Greenspring Associates, GGV Capital, Primary Venture Partners, and Bessemer
Key Investors in Electric AI
Bessemer Venture Partners
A global venture capital firm with a long history of supporting early-stage and growth-stage companies across various technology sectors.
GGV Capital
A multi-stage, sector-focused global venture firm that invests in seed-to-growth stage companies within the Enterprise Tech and Smart Tech sectors.
Primary Venture Partners
A specialized venture fund that provides deep sector expertise and hands-on assistance to founders building innovative, technology-driven solutions.
What's next for Electric AI?
Following this major strategic investment, Electric AI is expected to prioritize the expansion of its AI-driven feature set and the scaling of its enterprise-grade support infrastructure. The company's lifecycle stage, now firmly in the growth-to-scale phase, suggests a strategic pivot toward capturing a larger share of the mid-market IT services landscape. Future initiatives will likely focus on deepening integrations with existing enterprise software ecosystems and enhancing the platform's predictive maintenance capabilities. As the company continues to mature, the focus will remain on maintaining high-quality service standards while aggressively pursuing market share in the rapidly evolving IT support industry.
See full Electric AI company page
