What is Customer360?
Customer360 offers a mobile-centric, omni-channel SaaS application designed to enhance customer interactions through rich media. The platform provides a free, forever Helpdesk/Live Chat service, enabling small teams to deliver exceptional customer experiences without incurring costs. Their product suite includes 360Video and 360Mobi, aiming to revolutionize customer service by fostering strong digital and non-digital connections between businesses and their clientele. The company is a pioneer in developing a complex technology stack for world-class customer relationship management products.
How much funding has Customer360 raised?
Customer360 has raised a total of $810K across 1 funding round:
Angel/Seed
$810K
Angel/Seed (2013): $810K with participation from eBrandz and CCAvenue
Key Investors in Customer360
eBrandz
eBrandz, founded in 2003, is an internet marketing firm based in New York City, specializing in helping small and medium businesses increase sales and leads through online strategies.
CCAvenue
CCAvenue, a brand of Infibeam Avenues Limited, is a leading PCI DSS compliant payments platform in India, offering a wide array of payment options for eCommerce businesses.
What's next for Customer360?
The recent major strategic investment signals a pivotal growth phase for Customer360, likely enabling the company to scale its operations, expand its product development roadmap, and further solidify its position as a leader in the customer service domain. This financing will be instrumental in accelerating their mission to transform how businesses engage with their customers through innovative digital solutions.
See full Customer360 company page
