What is BirdEye?
Established in 2012 and headquartered in Palo Alto, California, BirdEye provides a comprehensive Experience Marketing Platform designed to serve businesses ranging from small operations to large enterprises. The platform integrates various tools to help businesses manage their online presence, customer reviews, and marketing efforts, aiming to improve customer acquisition, retention, and overall brand reputation. BirdEye's solution is crucial for businesses looking to leverage digital channels effectively in today's competitive landscape.
How much funding has BirdEye raised?
BirdEye has raised a total of $93M across 3 funding rounds:
Series A
$8M
Series B
$25M
Series C
$60M
Series A (2016): $8M with participation from Trinity Ventures, Square, Semil Shah, AME Cloud, Marc Benioff, Ellen Levy, and Kevin Weil
Series B (2017): $25M led by Trinity Ventures and World Innovation Lab
Series C (2022): $60M supported by Accel-KKR
Key Investors in BirdEye
Trinity Ventures
Trinity Ventures is an early-stage investment firm dedicated to supporting mission-driven entrepreneurs and transforming their ambitious visions into reality. The firm invests in a diverse range of industries, exemplified by its portfolio that includes companies like Turos, Side, and Markforged. With a commitment to fostering lasting relationships and providing hands-on support, Trinity Ventures focuses on building high-impact businesses.
Square
Square is a financial services and digital payments company headquartered in San Francisco, California, offering point-of-sale systems and payment processing services to businesses.
AME Cloud
AME Cloud Ventures is a venture fund led by Jerry Yang, co-founder of Yahoo!, focusing on seed to later stage companies that build infrastructure and value chains around data. The firm invests in technology-heavy companies that gather or create unique data across various stages of the data stack.
What's next for BirdEye?
The recent major strategic investment indicates BirdEye is poised for significant expansion and product development. This capital will likely fuel advancements in its Experience Marketing Platform, potentially incorporating new AI-driven features or expanding into adjacent market segments. The company's trajectory suggests a focus on scaling its operations, enhancing its go-to-market strategy, and solidifying its position as a leader in the customer experience management space. Further strategic partnerships or acquisitions may also be on the horizon as BirdEye continues its growth narrative.
See full BirdEye company page