What is BILT?
The award-winning BILT app offers voice and text-guided 3D interactive Intelligent Instructions®, enhancing the user experience for product assembly. Beginning with a product overview, BILT details required tools and parts, then guides users step-by-step through the procedure. This technology has demonstrated a positive impact on key performance indicators such as Net Promoter Score (NPS), star ratings, product registrations, and brand loyalty, while simultaneously reducing returns, customer support calls, setup time, and errors. BILT empowers brands by providing analytics on each product, revolutionizing how companies connect with their consumers. Manufacturers benefit from real-time content updates, ensuring instructions are never obsolete, and support green initiatives by minimizing paper usage for instructions, warranty, and registration cards. The company was founded in 2016 and is headquartered in Grapevine, Texas.
How much funding has BILT raised?
BILT has raised a total of $34.4M across 4 funding rounds:
Debt
$350K
Unspecified
$4M
Private Equity
$9M
Series B
$21M
Debt (2020): $350K with participation from PPP
Unspecified (2021): $4M, investors not publicly disclosed
Private Equity (2021): $9M supported by Silverton Partners
Series B (2024): $21M featuring Fifth Growth Fund, Silverton Partners, and Silicon Valley Bank
Key Investors in BILT
Fifth Growth Fund
Fifth Growth Fund is dedicated to identifying and nurturing innovative companies in the consumer, media, and technology sectors. Their portfolio includes cutting-edge firms such as BILT, which specializes in dynamic 3D interactive instructions.
Silverton Partners
Silverton Partners is a leading early-stage venture capital firm based in Austin, Texas, specializing in investing in companies that leverage technology to create significant barriers to entry. They are recognized as the most active venture capital firm in Texas.
Silicon Valley Bank
SVB Financial Group offers commercial and private banking, asset management, private wealth management, brokerage & investment services, funds management, and business valuation services. The company was founded in 1983.
What's next for BILT?
With the recent major strategic investment, BILT is poised for accelerated growth and further development of its interactive instruction platform. The substantial enterprise-level funding suggests a focus on scaling operations, expanding market reach, and potentially enhancing its analytics capabilities for manufacturers. This capital infusion will likely enable BILT to solidify its position as a leader in revolutionizing consumer product support and engagement, driving deeper brand loyalty and operational efficiencies for its clients. The company's trajectory indicates a strong future in leveraging technology to bridge the gap between manufacturers and consumers.
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