What is Assembled?
Founded in 2018 and headquartered in San Francisco, Assembled provides a sophisticated workforce management platform specifically engineered for customer support teams. The software serves as a critical infrastructure layer, enabling enterprises to forecast staffing needs, manage scheduling, and analyze performance metrics in real-time. By integrating seamlessly with existing support stacks, Assembled helps organizations reduce operational friction and improve service delivery efficiency. Its market position is defined by its focus on the intersection of human capital management and enterprise-grade analytics, catering to the needs of rapidly scaling businesses that require precision in their support operations.
How much funding has Assembled raised?
Assembled has raised a total of $70.7M across 3 funding rounds:
Angel/Seed
$3.1M
Series A
$16.6M
Series B
$51M
Angel/Seed (2020): $3.1M with participation from Stripe, SignalFire, and Basis Set Ventures
Series A (2021): $16.6M led by Felicis Ventures, Stripe, Emergence Capital Partners, and Basis Set Ventures
Series B (2022): $51M supported by Basis Set Ventures, New Enterprise Associates, and Emergence Capital Partners
Key Investors in Assembled
Emergence Capital Partners
Emergence is a premier venture capital firm focused on early-stage enterprise companies, dedicated to partnering with organizations that are fundamentally changing how the world works.
New Enterprise Associates
Established in 1977, NEA is a global venture capital firm that provides long-term support to entrepreneurs building transformative businesses across various technology sectors.
Stripe
Stripe is a leading financial technology company that provides programmable infrastructure for the digital economy, supporting businesses of all sizes in managing payments and financial operations.
What's next for Assembled?
With the recent influx of capital, Assembled is poised to accelerate its product development roadmap and expand its footprint within the enterprise software ecosystem. The strategic focus will likely center on enhancing its predictive modeling capabilities and deepening integrations with broader business intelligence tools. As the company transitions into its next phase of maturity, the emphasis will remain on maintaining its competitive edge in the workforce management space while scaling its go-to-market operations to capture a larger share of the global enterprise market. The continued support from its investor base suggests a long-term commitment to building a category-defining platform for operational excellence.
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