What is Assembled?
Founded in 2018 and headquartered in San Francisco, California, Assembled offers a specialized workforce management platform designed to optimize operations for customer support teams. The platform aims to streamline scheduling, time tracking, and performance management, enabling businesses to enhance efficiency and improve agent experience. Assembled's focus on a critical segment of the customer service industry positions it to capitalize on the growing demand for sophisticated operational tools in a sector that is increasingly reliant on effective workforce deployment.
How much funding has Assembled raised?
Assembled has raised a total of $70.7M across 3 funding rounds:
Angel/Seed
$3.1M
Series A
$16.6M
Series B
$51M
Angel/Seed (2020): $3.1M with participation from SignalFire, Stripe, and Basis Set Ventures
Series A (2021): $16.6M led by Felicis Ventures, Basis Set Ventures, Emergence Capital Partners, and Stripe
Series B (2022): $51M supported by Basis Set Ventures, Emergence Capital Partners, and New Enterprise Associates
Key Investors in Assembled
Felicis Ventures
Felicis Ventures is a venture capital firm based in Menlo Park, known for investing in early and growth-stage technology companies across various sectors, often leading seed and Series A rounds.
Basis Set Ventures
Basis Set Ventures, through its association with YES Partners, specializes in talent acquisition solutions and supports companies in finding key personnel, indicating a focus on operational and human capital aspects of growth.
Emergence Capital Partners
Emergence Capital Partners is a venture capital firm that focuses on early-stage enterprise companies, aiming to be a valuable partner in transforming how the world works.
What's next for Assembled?
The recent major strategic investment signals a new phase of expansion for Assembled. This capital infusion is likely to fuel product development, enhance market penetration, and potentially support strategic acquisitions. Assembled's trajectory, marked by consistent funding rounds from prominent venture capital firms, suggests a strategic focus on scaling its operations and solidifying its leadership in the workforce management sector for customer support. The company is well-positioned to leverage this latest backing to further innovate and capture a larger share of its target market.
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