What is Alida?
Headquartered in Toronto, Ontario, Alida operates as a comprehensive customer experience management and customer insights platform. The company empowers businesses to gather critical customer feedback and voice of employee data through its proprietary insight community solution. By leveraging Alida's technology, organizations can gain a deeper understanding of their audience, driving more informed business decisions and enhancing customer engagement.
How much funding has Alida raised?
Alida has raised a total of $83M across 3 funding rounds:
Series D
$20M
Other Financing Round
$3M
Debt
$60M
Series D (2021): $20M with participation from Round 13 Capital
Other Financing Round (2021): $3M led by BMO Capital Markets
Debt (2022): $60M supported by BMO Bank of Montreal, Comerica, National Bank, and Silicon Valley Bank
Key Investors in Alida
Round 13 Capital
Round13 Capital is a Canadian investment firm focused on nurturing companies in vertical software, ecommerce, tech-enabled services, disruptive retail, and artificial intelligence. They prioritize high-quality teams and aim to scale successful businesses.
BMO Capital Markets
BMO Capital Markets is a full-service financial services provider offering equity and debt underwriting, corporate lending, M&A advisory, and research to corporate, institutional, and government clients.
BMO Bank of Montreal
BMO Bank of Montreal provides diversified financial services across North America, including commercial banking, treasury and payment solutions, and risk management products for businesses.
What's next for Alida?
The recent major strategic investment in Alida signals a pivotal moment for the company, likely enabling accelerated product development, market expansion, and enhanced data analytics capabilities. This infusion of capital is expected to fortify Alida's position as a leader in the customer insights space, allowing it to further innovate and serve a growing global clientele seeking to leverage customer feedback for competitive advantage.
See full Alida company page
