WNS Executive and Leadership Team

Puneet Dikshit, the MD and Chief Executive Officer and President at WNS, directs the company's overarching strategy and global operations. Dikshit's leadership guides WNS's expansion across its diverse service verticals, including banking and financial services, healthcare, insurance, and telecommunications. This executive ensures the seamless integration of BPM services, encompassing customer interaction, finance and accounting, and technology solutions, to meet evolving client demands. By focusing on operational excellence and strategic growth initiatives, Dikshit drives WNS's market position as a premier BPM leader. The executive's mandate includes fostering innovation and ensuring the delivery of high-value outcomes for clients worldwide. Puneet Dikshit's vision propels the organization forward, solidifying its reputation for reliability and transformative business solutions.

Rommel Regino, the President & Chief Executive Officer at WNS, spearheads the company's strategic direction and operational execution. Regino's leadership is critical in navigating the complexities of the global Business Process Management landscape, particularly within the North American market. This executive oversees the delivery of a comprehensive suite of BPM services, from customer engagement to advanced analytics, across key industries such as healthcare and financial services. By championing client-centric solutions and driving operational efficiencies, Rommel Regino ensures WNS maintains its competitive edge. The executive's focus extends to fostering strategic partnerships and expanding WNS's service offerings to address emerging market needs. Regino's tenure is marked by a commitment to innovation and sustained growth, reinforcing WNS's position as a trusted BPM partner.

Keshav Murugesh, the Group Chief Executive Officer at WNS, architects the company's global vision and strategic expansion. Murugesh's leadership drives WNS's commitment to innovation and service excellence across all its operational domains, including finance and accounting, human resources, and technology solutions. This executive guides the company's engagement with a broad spectrum of industries, from retail and consumer goods to utilities and shipping. By fostering a culture of continuous improvement and client focus, Keshav Murugesh ensures WNS delivers impactful BPM services that enhance business outcomes. The executive's strategic initiatives are pivotal in expanding WNS's global footprint and solidifying its reputation as a leader in the BPM sector. Murugesh's direction is instrumental in adapting to market dynamics and delivering sustainable value.

Prabhakar Teravankar, the Chief Financial Officer at WNS, directs the company's financial strategy and fiscal operations. Teravankar's oversight encompasses financial planning, reporting, and capital management, ensuring WNS maintains robust financial health across its global operations. This executive plays a crucial role in supporting WNS's diverse service offerings, including customer interaction services and research and analytics, by providing strategic financial guidance. By optimizing financial processes and managing risk, Prabhakar Teravankar contributes significantly to the company's profitability and sustainable growth. The executive's responsibilities include ensuring compliance with financial regulations and driving efficiency in financial operations. Teravankar's expertise is vital in guiding WNS's investment decisions and financial performance.

Anubhav Dey, the Director - Finance Transformation - Chief Financial Officer Advisory Services at WNS, leads initiatives focused on optimizing financial processes and driving transformation within client organizations. Dey's expertise is critical in advising clients on modernizing their finance and accounting functions, leveraging WNS's extensive BPM capabilities. This executive guides projects that enhance efficiency, accuracy, and strategic value in financial operations, particularly for clients in the banking and financial services sector. By implementing innovative solutions and best practices, Anubhav Dey ensures clients achieve significant improvements in their financial performance. The executive's focus includes driving digital transformation and delivering measurable business outcomes through expert advisory services. Dey's contributions are key to WNS's reputation in financial transformation.

Greg Richardson, the President & Chief Technology Officer at WNS, directs the company's technological vision and innovation strategy. Richardson oversees the development and implementation of cutting-edge technology solutions that underpin WNS's comprehensive BPM services, including advanced analytics and digital transformation initiatives. This executive is instrumental in ensuring WNS leverages technology to enhance client experiences and operational efficiencies across all industry verticals, from healthcare to telecommunications. By championing technological advancements, Greg Richardson drives WNS's ability to offer scalable and robust solutions. The executive's responsibilities include managing the technology infrastructure and guiding research and development efforts. Richardson's leadership ensures WNS remains at the forefront of technological innovation in the BPM space.

Renu Agarwal, the President at WNS, drives strategic initiatives and operational oversight across key business segments. Agarwal's leadership focuses on enhancing WNS's service delivery capabilities, particularly in areas such as finance and accounting and human resources, ensuring alignment with client needs and market demands. This executive plays a critical role in fostering growth and innovation within the organization, championing the adoption of advanced BPM solutions. By overseeing critical operational functions, Renu Agarwal contributes significantly to WNS's overall performance and market competitiveness. The executive's responsibilities include strengthening client relationships and expanding WNS's service portfolio. Agarwal's strategic direction is vital for sustained success and operational excellence.

Marcos Ribeiro, the Co-Founder & Chief Marketing Officer at WNS, shapes the company's brand identity and market positioning. Ribeiro's strategic vision drives WNS's marketing initiatives, focusing on communicating the value of its comprehensive BPM services across industries like travel and leisure, and utilities. This executive oversees the development and execution of marketing campaigns that highlight WNS's capabilities in customer interaction, finance and accounting, and technology solutions. By enhancing market awareness and fostering client engagement, Marcos Ribeiro contributes directly to WNS's growth objectives. The executive's role involves understanding market trends and translating them into effective communication strategies. Ribeiro's leadership ensures WNS resonates with its target audience and strengthens its market presence.

Pervez Workingboxwalla, the Chief Risk Officer at WNS, oversees the company's comprehensive risk management framework and strategy. Workingboxwalla's mandate includes identifying, assessing, and mitigating potential risks across WNS's global operations and service delivery, ensuring business continuity and regulatory compliance. This executive plays a vital role in safeguarding WNS's assets and reputation by implementing robust risk control measures, particularly within the highly regulated sectors of banking and insurance. By fostering a proactive risk-aware culture, Pervez Workingboxwalla contributes to the stability and resilience of the organization. The executive's focus extends to ensuring that all BPM services are delivered with the highest standards of security and integrity. Workingboxwalla's expertise is crucial for maintaining client trust and operational excellence.

Mohtashim Syed, the Team Captain at WNS, leads a dedicated team focused on delivering exceptional service and operational excellence. Syed's role involves guiding team members to achieve key performance indicators and uphold WNS's commitment to client satisfaction across various BPM functions. This executive ensures that the team effectively manages client interactions and executes industry-specific processes with precision, contributing to WNS's reputation for reliability. By fostering collaboration and skill development within the team, Mohtashim Syed enhances overall productivity and service quality. The executive's focus is on empowering the team to meet and exceed client expectations. Syed's leadership is integral to the day-to-day success of WNS's operational units.