Viator Executive and Leadership Team

May, 2026

Leadership Overview

Viator has 4 executives leading key functions including operations, strategy, chief of staff, and president.

Driven by innovation, Viator connects travelers with curated experiences worldwide, leveraging advanced technology and agile development to serve a global audience with a dynamic and collaborative culture.

Leadership Roles at Viator

  • Chief Executive Officer, Viator - Yunok Kim
  • Chief Operating Officer - Kristin Dorsett
  • President - Ward Viator
  • Senior Director, Chief of Staff - Arianne Contardo
  • Yunok Kim - Chief Executive Officer, Viator

    Yunok Kim, the Chief Executive Officer, Viator at Viator, charts the overarching strategic direction for the company's global tour and travel experience operations. Kim guides the organization's vision, focusing on leveraging advanced technology and agile development to serve a global audience effectively. This executive position involves fostering a dynamic and collaborative culture, essential for combining innovation and scale. Yunok Kim's leadership drives the enhancement of how travelers discover and book memorable activities worldwide, ensuring Viator remains a premier provider in the hospitality and travel sector. The Chief Executive Officer, Viator's responsibilities include cultivating strategic partnerships and overseeing market expansion initiatives to solidify Viator's position as a leading digital platform for curated experiences.

    Kristin Dorsett - Chief Operating Officer

    Kristin Dorsett, the Chief Operating Officer at Viator, directs all operational facets of the company's global tour and travel experience offerings. Overseeing the digital platforms and the underlying technology infrastructure, Dorsett ensures seamless delivery of services across thousands of destinations. This leadership role involves optimizing operational efficiency and scale, directly supporting Viator's mission to enhance how travelers discover and book memorable activities. By managing the intricate network of suppliers and service providers, Kristin Dorsett guarantees the quality and reliability of experiences offered to a worldwide customer base. The Chief Operating Officer's focus remains on driving continuous improvement in service delivery and operational excellence, aligning with Tripadvisor's broader strategic objectives for the Viator brand.

    Ward Viator - President

    Ward Viator, the President at Viator, spearheads the company's strategic growth and market presence within the global tours and travel experiences sector. Viator's leadership focuses on expanding the breadth of activities offered across thousands of destinations, utilizing Viator's digital platforms to reach a worldwide audience. This executive role is central to driving the company's innovation and scale, fostering a dynamic and collaborative culture that enhances traveler engagement. Ward Viator oversees key business development efforts and strategic partnerships, ensuring Viator's continued leadership in connecting travelers with curated, memorable activities. The President's mandate includes optimizing the customer journey from discovery to booking, reinforcing Viator's commitment to excellence in the travel industry.

    Arianne Contardo - Senior Director, Chief of Staff

    Arianne Contardo, the Senior Director, Chief of Staff at Viator, provides critical strategic support and operational alignment across the executive leadership team. Contardo facilitates the execution of key initiatives, ensuring departmental functions operate cohesively to advance Viator's mission of connecting travelers with curated experiences. This role involves managing cross-functional projects and driving operational improvements that leverage advanced technology and agile development. Arianne Contardo's expertise is vital in maintaining the dynamic and collaborative culture that underpins Viator's innovation and scale. By streamlining communication and project management, the Senior Director, Chief of Staff ensures efficient progress towards enhancing how travelers discover and book memorable activities globally.

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    Frequently Asked Questions Regarding Viator Top Executives and Leadership Team

    Who leads Viator?
    Viator is led by Yunok Kim (Chief Executive Officer, Viator), along with executives such as Kristin Dorsett (Chief Operating Officer) and Ward Viator (President).
    Who is part of Viator’s executive team?
    The executive team of Viator includes leaders such as Yunok Kim (Chief Executive Officer, Viator), Kristin Dorsett (Chief Operating Officer), Ward Viator (President) and other senior executives.
    How many executives does Viator have?
    Viator has 4 executives leading key business areas.
    What roles are included in Viator’s leadership team?
    The leadership team of Viator includes roles such as Chief Executive Officer, Viator, Chief Operating Officer, President, Senior Director, Chief of Staff.