Leadership Overview
Valet Living has 5 executives leading key functions including strategy, technology, operations, human resources, and legal compliance.
Focused on elevating the multifamily housing experience, Valet Living delivers comprehensive amenity solutions that drive property value and resident satisfaction across the United States through a unified service platform.
Focused on elevating the multifamily housing experience, Valet Living delivers comprehensive amenity solutions that drive property value and resident satisfaction across the United States through a unified service platform.
Leadership Roles at Valet Living
Shawn Handrahan - Chief Executive Officer
Shawn Handrahan, the Chief Executive Officer at Valet Living, directs the overarching strategic vision for the organization. By overseeing the expansion of amenity services across the multifamily housing industry, the Chief Executive Officer ensures the company maintains its position as the premier provider of doorstep waste, maintenance, and concierge solutions. Handrahan manages relationships with private equity partners and drives long-term growth initiatives that enhance property value for management companies nationwide. This leadership role involves constant evaluation of market trends to identify new service opportunities within the residential sector. Through the implementation of high-level operational standards, the Chief Executive Officer fosters a culture of excellence and innovation. Shawn Handrahan maintains a focus on scaling the business model to meet the evolving needs of residents and property owners, ensuring that the company remains the industry leader in integrated amenity platforms.

Matt Graves - President & Chief Operating Officer
Matt Graves, the President & Chief Operating Officer at Valet Living, executes the daily operational strategy across all regional markets. Overseeing the delivery of doorstep waste, pet solutions, and maintenance support, the President & Chief Operating Officer ensures consistent service quality for property management clients. Graves manages the field operations teams to optimize service density and resource allocation throughout the United States. This leadership role involves coordinating with the executive team to streamline internal processes and improve the resident experience. By driving performance metrics and operational excellence, Matt Graves supports the company's mission to provide premium home-related amenities. Graves monitors regional performance to identify areas for service improvement and expansion. Through rigorous oversight of service delivery protocols, the President & Chief Operating Officer maintains the high standards required to enhance property value and resident satisfaction in every community served.

Robert Casagrande - Chief Technology Officer
Robert Casagrande, the Chief Technology Officer at Valet Living, architects the digital infrastructure supporting the company's amenity service platform. Overseeing the development of resident-facing applications and internal management systems, the Chief Technology Officer ensures seamless integration between service delivery and property operations. Casagrande drives the adoption of advanced data analytics to optimize waste collection logistics and maintenance scheduling across the national portfolio. This leadership role involves collaborating with the executive team to align technological investments with business growth objectives. By modernizing the digital interface for property managers and residents, Robert Casagrande improves operational efficiency and service transparency. Casagrande manages the engineering teams responsible for maintaining robust, scalable software solutions that support the company's diverse service offerings. Through continuous innovation in the digital space, the Chief Technology Officer secures the company's competitive advantage in the multifamily housing market.

Nicole Davies - Chief People Officer
Nicole Davies, the Chief People Officer at Valet Living, directs the human capital strategy to support the company's national workforce. Overseeing talent acquisition, employee development, and organizational culture, the Chief People Officer ensures the company attracts and retains top-tier professionals capable of delivering premium amenity services. Davies manages the implementation of training programs that align with the company's operational goals and service standards. This leadership role involves fostering an inclusive environment that promotes employee engagement and professional growth across all departments. By optimizing performance management systems, Nicole Davies drives organizational productivity and supports the company's expansion efforts. Davies collaborates with the executive team to ensure that human resources initiatives directly contribute to the overall business strategy and resident experience. Through the development of robust talent pipelines, the Chief People Officer secures the workforce stability necessary for maintaining the company's market-leading position in the multifamily housing industry.

Isorys Dilone - Chief Legal & Compliance Officer
Isorys Dilone, the Chief Legal & Compliance Officer at Valet Living, architects the legal framework governing the company's national operations. Overseeing regulatory compliance, contract management, and risk mitigation, the Chief Legal & Compliance Officer ensures that all amenity services adhere to local and federal standards. Dilone manages the legal team to protect the company's intellectual property and support strategic partnerships with property management firms. This leadership role involves providing counsel on corporate governance and navigating the complexities of the multifamily housing regulatory environment. By establishing rigorous compliance protocols, Isorys Dilone minimizes operational risk and supports the company's long-term stability. Dilone collaborates with the executive team to ensure that all business initiatives align with legal requirements and ethical standards. Through proactive legal strategy, the Chief Legal & Compliance Officer enables the company to scale its service offerings confidently while maintaining the highest levels of corporate integrity and operational safety.

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