Leadership Overview
Valet Living has 5 executives leading key functions including strategy, technology, operations, human resources, and legal compliance.
Focused on elevating the multifamily housing experience, Valet Living delivers comprehensive amenity solutions that drive property value and resident satisfaction across the United States through a unified service platform.
Focused on elevating the multifamily housing experience, Valet Living delivers comprehensive amenity solutions that drive property value and resident satisfaction across the United States through a unified service platform.
Leadership Roles at Valet Living
Shawn Handrahan - Chief Executive Officer
Shawn Handrahan, the Chief Executive Officer at Valet Living, directs the overarching strategic vision for the organization. Overseeing the expansion of amenity services across the United States, the Chief Executive Officer ensures alignment between private equity objectives and operational excellence. This leadership role involves scaling the platform to include maintenance support, pet solutions, and concierge services for multifamily communities. By fostering partnerships with property management firms, Handrahan drives long-term growth and market dominance. The Chief Executive Officer maintains a focus on innovation, ensuring the company remains the premier provider of doorstep waste and recycling collection. Through rigorous oversight of corporate initiatives, Shawn Handrahan secures the financial health and competitive positioning of the firm. This executive leadership maintains a commitment to enhancing resident experiences while simultaneously increasing asset value for property owners nationwide, solidifying the company's status as a leader in the multifamily housing sector.

Matt Graves - President & Chief Operating Officer
Matt Graves, the President & Chief Operating Officer at Valet Living, manages the day-to-day execution of all service lines across the United States. Overseeing the logistics of doorstep waste, recycling, and maintenance support, the President & Chief Operating Officer ensures consistent service quality for property management clients. This leadership role involves streamlining operational workflows to maximize productivity and profitability. By coordinating regional teams, Graves maintains high standards for resident-facing amenity delivery. The President & Chief Operating Officer works closely with the executive team to implement strategies that enhance property value and operational scalability. Matt Graves drives the expansion of service offerings, ensuring that the company meets the evolving needs of the multifamily housing industry. Through meticulous management of field operations, Graves secures the company's reputation for reliability and excellence, directly impacting the overall success of the organization's business-to-business and resident-facing amenity solutions.

Robert Casagrande - Chief Technology Officer
Robert Casagrande, the Chief Technology Officer at Valet Living, architects the digital infrastructure supporting all amenity service platforms. Overseeing the integration of resident-facing applications and backend management systems, the Chief Technology Officer ensures seamless delivery of waste collection and concierge services. This leadership role involves optimizing data analytics to improve operational efficiency across the national portfolio. By implementing scalable software solutions, Casagrande enhances the user experience for both property managers and residents. The Chief Technology Officer collaborates with other C-suite leaders to align technological advancements with the broader business model of the company. Robert Casagrande drives the digital transformation of traditional multifamily services, ensuring that all platforms remain secure, reliable, and user-friendly. Through the deployment of advanced technical tools, Casagrande supports the company's mission to provide premium home-related services, ultimately increasing the value proposition for every apartment community served by the organization.

Nicole Davies - Chief People Officer
Nicole Davies, the Chief People Officer at Valet Living, directs the human capital strategy to support a national workforce. Overseeing talent acquisition, employee development, and organizational culture, the Chief People Officer ensures that the company attracts and retains top-tier professionals capable of delivering premium amenity services. This leadership role involves designing programs that align employee performance with the company's mission of enhancing the resident experience. By fostering a high-performance environment, Davies supports the operational goals of the organization. The Chief People Officer collaborates with other executives to ensure that the workforce remains agile and responsive to the needs of property management clients. Nicole Davies drives initiatives that promote professional growth and internal engagement, which are critical for maintaining service quality across the United States. Through strategic workforce planning, Davies ensures that the company possesses the necessary talent to sustain its position as the leading provider of multifamily amenity solutions.

Isorys Dilone - Chief Legal & Compliance Officer
Isorys Dilone, the Chief Legal & Compliance Officer at Valet Living, manages all regulatory, legal, and compliance frameworks for the organization. Overseeing risk mitigation and corporate governance, the Chief Legal & Compliance Officer ensures that all amenity services, including waste collection and maintenance support, adhere to local and national standards. This leadership role involves navigating complex legal landscapes to protect the company's interests while facilitating business growth. By providing counsel on contractual agreements with property management firms, Dilone secures the company's operational stability. The Chief Legal & Compliance Officer works with the Board and executive team to maintain ethical standards and regulatory compliance across all regions. Isorys Dilone drives the development of internal policies that safeguard the company's reputation and assets. Through proactive legal oversight, Dilone ensures that the organization operates within the bounds of the law, supporting the long-term sustainability of the company's diverse service platform.

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