Leadership Overview
Valet Living has 5 executives leading key functions including strategy, technology, operations, people, and legal.
Driven by innovation, Valet Living provides comprehensive amenity solutions to the multifamily housing industry, enhancing property value and resident experience through a unified platform of services.
Driven by innovation, Valet Living provides comprehensive amenity solutions to the multifamily housing industry, enhancing property value and resident experience through a unified platform of services.
Leadership Roles at Valet Living
Shawn Handrahan - Chief Executive Officer
Shawn Handrahan, the Chief Executive Officer at Valet Living, directs the company's overarching strategy and market positioning. Handrahan guides the organization's expansion within the multifamily housing sector, focusing on integrating diverse amenity services into a cohesive platform. This leadership involves fostering innovation to maintain Valet Living's status as the sole national provider of combined doorstep waste, recycling, and premium home-related services. Overseeing all executive functions, Handrahan ensures alignment with the company's mission to enhance property value and resident satisfaction across the United States. The Chief Executive Officer's role critically shapes the company's growth trajectory and its commitment to sustainability initiatives. Shawn Handrahan's vision propels Valet Living's unique service model, solidifying its market leadership and operational excellence in serving apartment communities nationwide.

Matt Graves - President & Chief Operating Officer
Matt Graves, the President & Chief Operating Officer at Valet Living, directs the day-to-day operational execution and service delivery across the company's extensive network. Graves oversees the seamless integration of all amenity services, ensuring Valet Living's unique platform consistently enhances property value and resident satisfaction nationwide. This critical role involves managing the complex logistics of doorstep waste and recycling collection, alongside the deployment of premium home-related services, apartment turn services, and maintenance support. The President & Chief Operating Officer ensures operational scalability and efficiency, supporting Valet Living's position as the industry's only comprehensive amenity provider. By optimizing field operations and team performance, Matt Graves directly impacts the quality and reliability of services delivered to apartment communities and residents across the United States, reinforcing the company's commitment to excellence.

Robert Casagrande - Chief Technology Officer
Robert Casagrande, the Chief Technology Officer at Valet Living, architects the technological infrastructure supporting the company's comprehensive amenity services. Casagrande drives the development and implementation of innovative digital solutions that enhance operational efficiency and resident engagement across apartment communities nationwide. This leadership role involves overseeing the integration of technology across all service lines, from waste collection logistics to resident-facing concierge platforms. The Chief Technology Officer ensures that Valet Living's technology stack supports its unique position as the only provider combining doorstep waste and recycling with premium home-related services. By optimizing data management and digital workflows, Robert Casagrande directly contributes to the seamless delivery of services that improve property value and the resident experience. This focus on technological advancement underpins Valet Living's commitment to operational excellence and market leadership.

Nicole Davies - Chief People Officer
Nicole Davies, the Chief People Officer at Valet Living, leads all human capital strategies, fostering a culture that supports the company's expansive service offerings. Davies oversees talent acquisition, development, and employee engagement initiatives critical for maintaining Valet Living's operational excellence across the multifamily housing industry. This leadership role ensures that the company's workforce is equipped to deliver premium amenity services, including waste collection, apartment turns, and resident-facing support, nationwide. The Chief People Officer champions initiatives that enhance the employee experience, directly impacting service quality and resident satisfaction. By focusing on people-centric strategies, Nicole Davies strengthens Valet Living's ability to innovate and scale its unique platform, reinforcing its market leadership and commitment to its team members.

Isorys Dilone - Chief Legal & Compliance Officer
Isorys Dilone, the Chief Legal & Compliance Officer at Valet Living, provides strategic legal counsel and ensures adherence to all regulatory requirements across the company's operations. Dilone oversees the legal framework supporting Valet Living's unique position as a full-service amenities provider to the multifamily housing industry nationwide. This leadership role involves managing contracts, mitigating risk, and ensuring compliance with evolving industry standards for services ranging from waste management to resident concierge support. The Chief Legal & Compliance Officer safeguards the company's interests while facilitating its growth and innovation in enhancing property value and resident experience. By maintaining robust compliance protocols, Isorys Dilone supports Valet Living's commitment to operational integrity and its continued leadership in the market.

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