Leadership Overview
U.S. General Services Administration has 10 executives leading key functions including strategy, organizational oversight, and information technology.
Focused on optimizing federal infrastructure, U.S. General Services Administration delivers essential real estate and workplace solutions to support the mission-critical operations of the executive branch across the nation.
Focused on optimizing federal infrastructure, U.S. General Services Administration delivers essential real estate and workplace solutions to support the mission-critical operations of the executive branch across the nation.
Leadership Roles at U.S. General Services Administration
Alistair Elliott - Chief Executive Officer
Alistair Elliott, the Chief Executive Officer at U.S. General Services Administration, directs the overarching strategic vision for federal real estate management. Elliott oversees the modernization of government facilities, ensuring that infrastructure investments align with long-term agency requirements. By prioritizing sustainable building practices and cost-effective property maintenance, the Chief Executive Officer drives operational excellence across the entire federal portfolio. This leadership role involves constant coordination with federal stakeholders to adapt workspaces to evolving technological and security standards. Alistair Elliott maintains a focus on fiscal responsibility while expanding the agency's capacity to provide high-quality environments for public servants. Through rigorous oversight of capital projects and leasing strategies, the Chief Executive Officer secures the functional integrity of government workspaces. Ultimately, Elliott ensures that the agency remains a reliable partner for all executive branch entities requiring efficient, modern, and secure workplace solutions.
Sharon Cooper - Founder & Chief Executive Officer
Sharon Cooper, the Founder & Chief Executive Officer at U.S. General Services Administration, architects the foundational frameworks for federal workplace innovation. Cooper drives the strategic integration of new construction initiatives with existing property management protocols to maximize government asset value. As the Founder & Chief Executive Officer, Cooper monitors the performance of diverse facility portfolios, ensuring that every square foot supports the broader mission of the executive branch. This role requires balancing immediate operational needs with future-proof infrastructure planning across North American markets. By fostering a culture of efficiency and modernization, Sharon Cooper directly influences the quality of federal work environments. The Founder & Chief Executive Officer maintains high standards for project delivery, ensuring that all renovations and new developments meet strict federal compliance requirements. Through this dedicated leadership, Cooper secures the long-term viability of critical government infrastructure while optimizing resource allocation for all participating agencies.
Randy Bennerman - President & Chief Executive Officer
Randy Bennerman, the President & Chief Executive Officer at U.S. General Services Administration, manages the complex intersection of commercial leasing and federal property ownership. Bennerman directs the negotiation of high-value real estate contracts, ensuring that the government maintains flexible and cost-effective workspace solutions. As the President & Chief Executive Officer, Bennerman oversees the strategic acquisition of properties that enhance the agency's ability to serve diverse federal missions. This leadership position involves constant engagement with market trends to secure advantageous terms for the public sector. By optimizing the balance between owned assets and leased facilities, Randy Bennerman drives significant operational savings and efficiency gains. The President & Chief Executive Officer ensures that all real estate decisions support the long-term goals of the executive branch. Through precise management of these critical assets, Bennerman maintains the functional readiness of federal workspaces across the entire country.
Dan Ferry - Chief Executive Officer, General Services Federal Government (United States)
Dan Ferry, the Chief Executive Officer, General Services Federal Government (United States) at U.S. General Services Administration, leads the execution of large-scale facility maintenance programs. Ferry directs the operational teams responsible for the daily upkeep and safety of federal buildings, ensuring that every workspace remains fully functional for government personnel. As the Chief Executive Officer, General Services Federal Government (United States), Ferry oversees the implementation of advanced building management systems that improve energy efficiency and reduce operational costs. This role requires constant collaboration with regional facility managers to maintain consistent service standards across the nation. By prioritizing the reliability of critical infrastructure, Dan Ferry supports the uninterrupted delivery of public services. The Chief Executive Officer, General Services Federal Government (United States) ensures that all maintenance activities adhere to strict federal safety and environmental regulations. Through this focused approach, Ferry secures the longevity and performance of the government's vast real estate portfolio.
Heather Bischoff - Chief of Staff
Heather Bischoff, the Chief of Staff at U.S. General Services Administration, coordinates the executive leadership team to ensure seamless operational execution. Bischoff directs the flow of information and strategic priorities between the C-suite and the various departments within the agency. As the Chief of Staff, Bischoff manages the executive agenda, ensuring that all leadership decisions align with the agency's mission of providing superior federal workplace solutions. This role involves facilitating communication across the organization to resolve complex operational issues and drive project progress. By maintaining a clear focus on strategic goals, Heather Bischoff enables the leadership team to operate with maximum efficiency. The Chief of Staff ensures that all executive initiatives receive the necessary support and resources for successful implementation. Through this central role, Bischoff secures the alignment of the agency's diverse functions, ensuring that the organization remains focused on its core mandate of serving the federal government.
David Shive - Chief Information Officer
David Shive, the Chief Information Officer at U.S. General Services Administration, architects the digital infrastructure that supports federal facility management. Shive directs the implementation of advanced data analytics and cloud-based systems to optimize the agency's real estate portfolio. As the Chief Information Officer, Shive oversees the cybersecurity protocols that protect critical government data and infrastructure systems. This leadership role involves integrating modern technology into traditional facility management to improve operational transparency and decision-making. By leveraging digital tools, David Shive drives the agency's ability to manage complex property data and streamline service delivery for federal agencies. The Chief Information Officer ensures that all technological investments support the agency's mission of providing secure and efficient workplace solutions. Through this strategic use of technology, Shive secures the digital foundation of the agency, ensuring that federal operations remain resilient and technologically advanced in an increasingly digital world.

Serene Wetzel - Deputy Director
Serene Wetzel, the Deputy Director at U.S. General Services Administration, oversees the internal administrative functions that support federal real estate operations. Wetzel directs the allocation of resources and personnel to ensure that facility management teams possess the necessary tools for success. As the Deputy Director, Wetzel monitors the performance metrics of various departments, identifying opportunities for process improvement and increased efficiency. This leadership role involves coordinating with other executive leaders to align administrative support with the agency's broader strategic goals. By streamlining internal workflows, Serene Wetzel enables the organization to respond more effectively to the changing needs of federal agencies. The Deputy Director maintains a focus on organizational health and operational transparency, ensuring that all internal processes remain compliant with federal standards. Through this diligent management, Wetzel supports the agency's ability to deliver high-quality workplace solutions across the entire federal government.
Kathryn Hagar - Deputy Director
Kathryn Hagar, the Deputy Director at U.S. General Services Administration, manages the strategic planning of federal construction and modernization projects. Hagar directs the development of long-term capital investment plans, ensuring that new federal buildings meet the highest standards of design and functionality. As the Deputy Director, Hagar oversees the project lifecycle from initial planning to final delivery, coordinating with architects and contractors to maintain project timelines. This role requires balancing budgetary constraints with the need for modern, sustainable infrastructure. By prioritizing innovation in building design, Kathryn Hagar drives the creation of workspaces that enhance productivity for federal employees. The Deputy Director ensures that all construction initiatives align with the agency's mission to provide superior workplace solutions. Through this strategic oversight, Hagar secures the future of federal infrastructure, ensuring that government facilities remain capable of supporting complex missions for decades to come.
Nancy Bamford - Deputy Director
Nancy Bamford, the Deputy Director at U.S. General Services Administration, leads the initiatives focused on sustainable facility operations and environmental compliance. Bamford directs the implementation of green building technologies, ensuring that federal workspaces minimize their carbon footprint while maintaining operational efficiency. As the Deputy Director, Bamford oversees the integration of energy-saving practices into the agency's property management portfolio. This leadership role involves working with federal agencies to adopt sustainable workplace habits that reduce utility costs and environmental impact. By championing eco-friendly infrastructure solutions, Nancy Bamford drives the agency's commitment to environmental stewardship. The Deputy Director ensures that all facility upgrades comply with federal sustainability mandates and industry best practices. Through this focused leadership, Bamford secures the long-term environmental viability of the government's real estate assets, ensuring that federal workspaces contribute positively to the nation's sustainability goals.
Kevin Durant - Deputy Director
Kevin Durant, the Deputy Director at U.S. General Services Administration, manages the regional operations and stakeholder engagement strategies. Durant directs the coordination between the agency and various federal departments to ensure that workplace solutions meet specific regional requirements. As the Deputy Director, Durant oversees the distribution of services across diverse geographic areas, ensuring that all federal agencies receive consistent support. This role involves building strong relationships with agency leaders to understand their unique facility needs and challenges. By optimizing regional service delivery, Kevin Durant drives the agency's ability to provide responsive and effective workplace solutions nationwide. The Deputy Director ensures that all regional operations remain aligned with the agency's core mission and strategic objectives. Through this active engagement, Durant secures the operational success of federal facilities, ensuring that government personnel have access to the environments necessary for their critical work.
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