Leadership Overview
UPMC Health Plan has 10 executives leading key functions including strategy, financial oversight, commercial operations, insurance services, medicare administration, legal compliance, and clinical network management.
Committed to advancing community wellness, UPMC Health Plan delivers integrated medical insurance solutions while prioritizing patient-centered care and innovative health management across diverse regional markets.
Committed to advancing community wellness, UPMC Health Plan delivers integrated medical insurance solutions while prioritizing patient-centered care and innovative health management across diverse regional markets.
Leadership Roles at UPMC Health Plan
Diane Holder - President & Chief Executive Officer, Executive Vice President
Diane Holder, the President & Chief Executive Officer, Executive Vice President at UPMC Health Plan, directs the overarching strategic vision for the organization. Holder manages the alignment between insurance products and the broader clinical capabilities of the University of Pittsburgh Medical Center. By overseeing enterprise-wide initiatives, the President & Chief Executive Officer, Executive Vice President ensures that health coverage remains accessible and high-quality for all members. This leadership role involves constant collaboration with the Board to maintain financial health and operational excellence. Diane Holder drives the expansion of integrated care models that define the company's market position. Through rigorous oversight of organizational performance, Holder secures long-term stability for the health plan. The President & Chief Executive Officer, Executive Vice President maintains a focus on delivering value-based care across the entire regional footprint, ensuring that every strategic decision supports the mission of improving patient outcomes.
Scott Lammie - Chief Financial Officer
Scott Lammie, the Chief Financial Officer at UPMC Health Plan, manages the fiscal health and capital allocation strategies for the organization. Lammie oversees the financial planning, budgeting, and risk management frameworks that support the company's medical insurance offerings. By analyzing market trends and healthcare costs, the Chief Financial Officer ensures that the organization maintains a robust balance sheet while funding critical member services. This leadership role requires constant coordination with other C-suite members to optimize resource distribution across various insurance lines. Scott Lammie drives the financial sustainability of the company through disciplined investment and cost-containment strategies. The Chief Financial Officer monitors economic shifts to protect the long-term viability of the health plan. By maintaining fiscal transparency and regulatory compliance, Lammie supports the broader mission of providing affordable, high-quality coverage to the diverse populations served by the organization.
Stephany Hartstirn - Chief Operating Officer, Commercial Products
Stephany Hartstirn, the Chief Operating Officer, Commercial Products at UPMC Health Plan, directs the operational execution of all commercial insurance offerings. Hartstirn manages the end-to-end delivery of health benefits for employer groups and individual members. By streamlining enrollment processes and member services, the Chief Operating Officer, Commercial Products ensures high levels of satisfaction and operational efficiency. This leadership role involves constant interaction with sales and product development teams to refine the commercial portfolio. Stephany Hartstirn drives the growth of commercial market share by implementing scalable service models that adapt to changing industry demands. The Chief Operating Officer, Commercial Products oversees the integration of digital tools to enhance the member experience. By focusing on operational agility, Hartstirn supports the company's goal of providing seamless, reliable health coverage to the commercial sector while maintaining strict adherence to quality standards.
Georgean Chie - Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations
Georgean Chie, the Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations at UPMC Health Plan, directs the internal infrastructure and administrative workflows for insurance services. Chie manages the core operational systems that support claims processing and provider network management. By optimizing these back-end functions, the Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations ensures that the organization maintains high service standards for all members. This leadership role involves coordinating with technical teams to implement advanced data management solutions. Georgean Chie drives operational excellence by identifying bottlenecks and executing process improvements across the insurance division. The Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations monitors performance metrics to ensure that service delivery remains consistent and efficient. By focusing on the technical backbone of the organization, Chie supports the company's ability to scale its insurance services effectively.
Georgean Wielock-Orr - Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations
Georgean Wielock-Orr, the Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations at UPMC Health Plan, directs the strategic partnerships and external provider relations within the insurance services division. Wielock-Orr manages the operational interface between the health plan and the clinical network to ensure seamless care coordination. By overseeing these critical relationships, the Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations ensures that provider networks remain robust and accessible. This leadership role involves constant collaboration with clinical leadership to align operational goals with patient care requirements. Georgean Wielock-Orr drives the expansion of network capabilities to meet the needs of a growing member base. The Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations monitors network performance to maintain high standards of care delivery. By focusing on provider-facing operations, Wielock-Orr supports the company's mission of providing integrated, high-quality health coverage.
Angela Moczan - Chief Operating Officer, Medicare
Angela Moczan, the Chief Operating Officer, Medicare at UPMC Health Plan, directs the operational strategy for all Medicare-related insurance products. Moczan manages the regulatory compliance and service delivery models specifically tailored for the senior population. By overseeing the administration of Medicare benefits, the Chief Operating Officer, Medicare ensures that the organization meets the unique health needs of its elderly members. This leadership role involves constant coordination with government agencies and internal clinical teams to maintain high quality-of-care ratings. Angela Moczan drives the development of specialized programs that improve health outcomes for Medicare beneficiaries. The Chief Operating Officer, Medicare monitors service performance to ensure that all operations align with federal guidelines and company standards. By focusing on the specific requirements of the Medicare market, Moczan supports the organization's commitment to providing comprehensive and compassionate care to the aging population.
Betsy Wright - President
Betsy Wright, the President at UPMC Health Plan, directs the regional growth and market development initiatives for the organization. Wright manages the expansion of health plan services into new territories and oversees the implementation of localized care strategies. By focusing on regional market penetration, the President ensures that the organization maintains a strong competitive presence. This leadership role involves constant interaction with local stakeholders and community leaders to align services with regional health needs. Betsy Wright drives the execution of growth strategies that increase member enrollment and brand visibility. The President monitors regional performance metrics to ensure that expansion efforts remain aligned with the company's overall mission. By focusing on market-specific opportunities, Wright supports the organization's goal of providing accessible, high-quality health insurance to diverse communities across the broader regional landscape.
Angela Perri - President, Upmc Medicare Products
Angela Perri, the President, Upmc Medicare Products at UPMC Health Plan, directs the product innovation and market strategy for the Medicare division. Perri manages the design and launch of health plans specifically created for the Medicare population. By overseeing product development, the President, Upmc Medicare Products ensures that the organization offers competitive and comprehensive coverage options. This leadership role involves constant collaboration with actuarial and clinical teams to balance product affordability with high-quality care. Angela Perri drives the growth of the Medicare product line by identifying emerging needs and tailoring solutions to meet those demands. The President, Upmc Medicare Products monitors market trends to keep the organization at the forefront of the Medicare insurance sector. By focusing on product excellence, Perri supports the company's mission of providing specialized, reliable health coverage to seniors and eligible individuals.
Penny Milanovich - President, UPMC VNA
Penny Milanovich, the President, UPMC VNA at UPMC Health Plan, directs the home health and visiting nurse operations for the organization. Milanovich manages the delivery of clinical services in the home setting, ensuring that patients receive high-quality care outside of traditional hospital environments. By overseeing the VNA division, the President, UPMC VNA ensures that the organization provides a continuum of care that supports recovery and long-term health. This leadership role involves constant coordination with clinical staff and insurance teams to integrate home health services into the broader care model. Penny Milanovich drives the operational efficiency of home-based care delivery to improve patient outcomes and reduce hospital readmissions. The President, UPMC VNA monitors service quality to maintain high standards of clinical excellence. By focusing on home health, Milanovich supports the company's mission of providing comprehensive, patient-centered care across the entire health journey.
Sheryl Kashuba - Chief Legal Officer
Sheryl Kashuba, the Chief Legal Officer at UPMC Health Plan, directs the legal and regulatory strategy for the entire organization. Kashuba manages the legal frameworks governing insurance operations, contract negotiations, and compliance with state and federal healthcare laws. By overseeing the legal department, the Chief Legal Officer ensures that the company mitigates risk while pursuing its strategic objectives. This leadership role involves constant collaboration with the executive team to navigate complex regulatory environments. Sheryl Kashuba drives the development of policies that protect the organization's interests and ensure ethical business practices. The Chief Legal Officer monitors legislative changes to keep the company ahead of industry shifts. By providing expert legal guidance, Kashuba supports the company's mission of delivering reliable health coverage while maintaining the highest standards of corporate governance and regulatory integrity across all operational areas.
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