UPMC Health Plan Executive and Leadership Team

Diane Holder, the President & Chief Executive Officer, Executive Vice President at UPMC Health Plan, directs the overarching strategic vision for this medical health plan provider. Holder architects long-term growth initiatives while ensuring alignment with the broader University of Pittsburgh Medical Center mission. By overseeing complex insurance operations, the President & Chief Executive Officer, Executive Vice President maintains high standards for clinical quality and member satisfaction. This leadership role involves constant collaboration with the Board to refine market positioning and expand service reach across Pennsylvania. Through rigorous oversight of organizational performance, Diane Holder drives operational excellence and financial stability. The President & Chief Executive Officer, Executive Vice President fosters a culture of innovation, ensuring that the organization remains a leader in the competitive insurance landscape while delivering comprehensive health solutions to diverse member groups.

Scott Lammie, the Chief Financial Officer at UPMC Health Plan, manages the fiscal health and capital allocation strategies for this medical health plan provider. Lammie oversees financial planning, budgeting, and risk management to ensure the long-term sustainability of insurance products. By analyzing market trends and healthcare costs, the Chief Financial Officer optimizes resource distribution across various departments. This leadership role requires close coordination with executive peers to support strategic growth and infrastructure investments. Through precise financial modeling, Scott Lammie secures the economic foundation necessary for delivering high-quality medical coverage. The Chief Financial Officer monitors regulatory compliance and fiscal performance, ensuring that the organization maintains a robust balance sheet while navigating the complexities of the modern healthcare industry. Lammie provides the necessary financial insights to guide corporate decision-making and support the expansion of regional health initiatives.

Georgean Wielock-Orr, the Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations at UPMC Health Plan, directs the internal infrastructure and administrative workflows for insurance services. Wielock-Orr architects scalable processes to enhance member enrollment and claims processing efficiency. By overseeing operational teams, the Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations ensures seamless service delivery across the organization. This leadership role involves streamlining cross-departmental communication to improve overall productivity and service quality. Through the implementation of advanced operational frameworks, Georgean Wielock-Orr supports the company's mission to provide accessible medical coverage. The Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations monitors performance metrics to identify areas for continuous improvement, ensuring that internal systems remain responsive to the evolving needs of members and the broader healthcare market.

Stephany Hartstirn, the Chief Operating Officer, Commercial Products at UPMC Health Plan, manages the development and delivery of commercial insurance offerings. Hartstirn architects product strategies that address the specific needs of employer groups and individual members. By overseeing the commercial product lifecycle, the Chief Operating Officer, Commercial Products ensures competitive positioning within the regional insurance market. This leadership role involves collaborating with sales and marketing teams to drive member acquisition and retention. Through the optimization of product performance, Stephany Hartstirn enhances the value proposition for commercial clients. The Chief Operating Officer, Commercial Products monitors market shifts and regulatory changes to adapt service offerings, ensuring that the organization remains a preferred partner for businesses seeking comprehensive health coverage. Hartstirn drives operational efficiency within the commercial division to support sustainable growth and high-quality member experiences.

Angela Moczan, the Chief Operating Officer, Medicare at UPMC Health Plan, directs the operational strategy for all Medicare-related insurance products. Moczan architects programs that cater to the unique healthcare requirements of the senior population. By overseeing Medicare operations, the Chief Operating Officer, Medicare ensures compliance with federal standards while maximizing service accessibility. This leadership role involves managing complex provider networks and member support systems to maintain high quality-of-care ratings. Through the refinement of Medicare-specific workflows, Angela Moczan improves the overall member experience and health outcomes. The Chief Operating Officer, Medicare collaborates with clinical teams to integrate wellness initiatives into existing coverage plans. Moczan drives operational excellence within the Medicare division, ensuring that the organization effectively serves its aging member base while maintaining fiscal responsibility and operational agility in a highly regulated environment.

Georgean Chie, the Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations at UPMC Health Plan, manages the technological integration and digital transformation of insurance operations. Chie architects data-driven solutions to modernize member interactions and administrative tasks. By overseeing the digital infrastructure, the Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations enhances the speed and accuracy of service delivery. This leadership role involves coordinating with IT and operations teams to implement innovative tools that support organizational goals. Through the optimization of digital platforms, Georgean Chie improves operational transparency and member engagement. The Chief Operating Officer & Division Upmc Insurance Services Senior VP, Operations monitors system performance to ensure reliability and security across all insurance service channels. Chie drives the adoption of new technologies to maintain the company's competitive edge in the evolving healthcare landscape.

Nick Watsula, the Chief HealthChoices Officer and Chief Operating Officer State Contracts at UPMC Health Plan, directs the management of government-sponsored health programs. Watsula architects strategies to ensure the effective delivery of HealthChoices and other state-contracted services. By overseeing these critical programs, the Chief HealthChoices Officer and Chief Operating Officer State Contracts maintains strong relationships with state agencies and community partners. This leadership role involves managing complex regulatory requirements and ensuring equitable access to care for vulnerable populations. Through the optimization of state-contracted operations, Nick Watsula supports the organization's commitment to public health. The Chief HealthChoices Officer and Chief Operating Officer State Contracts monitors program performance and member outcomes to drive continuous improvement. Watsula ensures that state-funded initiatives remain aligned with the company's mission, providing high-quality, accessible medical coverage to those who rely on government-sponsored health plans.

Betsy Wright, the President at UPMC Health Plan, directs the strategic execution of regional market initiatives. Wright architects growth plans that strengthen the company's presence and brand reputation within key service areas. By overseeing regional operations, the President ensures that local market needs are met with tailored health insurance solutions. This leadership role involves fostering partnerships with local healthcare providers and community organizations to expand the reach of medical coverage. Through the coordination of regional teams, Betsy Wright drives operational consistency and service excellence. The President monitors market dynamics to identify new opportunities for expansion and service enhancement. Wright supports the organization's mission by ensuring that regional strategies remain aligned with the broader corporate objectives, ultimately contributing to the overall success and market impact of the health plan provider.

Angela Perri, the President, Upmc Medicare Products at UPMC Health Plan, manages the strategic direction and performance of all Medicare product lines. Perri architects product development initiatives that address the evolving healthcare needs of the Medicare-eligible population. By overseeing the Medicare product portfolio, the President, Upmc Medicare Products ensures that offerings remain competitive and compliant with federal regulations. This leadership role involves analyzing member feedback and market data to refine benefit designs and service delivery. Through the optimization of Medicare product strategies, Angela Perri enhances member satisfaction and health outcomes. The President, Upmc Medicare Products collaborates with cross-functional teams to drive growth and maintain the organization's leadership in the Medicare market. Perri ensures that all Medicare products reflect the company's commitment to quality, accessibility, and innovation in senior healthcare services.

Crystal Clark, the Chief Medical Officer, Community Healthchoices at UPMC Health Plan, directs the clinical strategy for community-based health programs. Clark architects medical policies that prioritize patient wellness and integrated care coordination. By overseeing clinical operations for Community HealthChoices, the Chief Medical Officer, Community Healthchoices ensures that members receive appropriate and timely medical interventions. This leadership role involves collaborating with healthcare providers to improve care quality and patient outcomes. Through the implementation of evidence-based clinical practices, Crystal Clark enhances the effectiveness of community health initiatives. The Chief Medical Officer, Community Healthchoices monitors health data to identify trends and address the specific needs of the community. Clark drives clinical excellence, ensuring that the organization provides compassionate and effective medical support to members participating in community-focused health programs across the region.