Upbound Group Executive and Leadership Team

July, 2026

Leadership Overview

Upbound Group has 4 executives leading key functions including human resources, revenue generation, financial operations, and strategic execution.

Driven by a commitment to financial inclusion, Upbound Group leverages technology to deliver innovative solutions, addressing the evolving needs of consumers across its extensive retail network.

Leadership Roles at Upbound Group

  • Executive Vice President & Group Chief Financial Officer, At Upbound - Hal Khouri
  • Executive Vice President & Chief Human Resources Officer - Tran Taylor
  • Senior Chief Revenue Officer & Specialist - Shweta Kapileshwar
  • Senior Vice President, Strategic Operations and Chief of Staff - Tiffany Watson
  • Hal Khouri - Executive Vice President & Group Chief Financial Officer, At Upbound

    Hal Khouri, the Executive Vice President & Group Chief Financial Officer, At Upbound at Upbound Group, directs the company's comprehensive financial strategy and operations. This includes managing financial planning, capital allocation, investor relations, and risk management to support Upbound Group's mission of elevating financial opportunity. Khouri oversees the financial health of the organization, ensuring robust fiscal discipline across its omni-channel platform, encompassing brands like Rent-A-Center® and Acima®. The Executive Vice President & Group Chief Financial Officer, At Upbound plays a pivotal role in driving profitable growth and enhancing shareholder value through innovative, technology-driven financial solutions. By providing strategic financial insights, Hal Khouri guides the company's expansion and operational efficiency, particularly across its extensive retail footprint in the United States, Mexico, and Puerto Rico. This leadership function is essential for maintaining financial stability and enabling the delivery of inclusive financial services to consumers.

    Tran Taylor - Executive Vice President & Chief Human Resources Officer

    Tran Taylor, the Executive Vice President & Chief Human Resources Officer at Upbound Group, directs all human capital strategies and organizational development initiatives. Overseeing talent acquisition, employee engagement, and compensation structures, Taylor ensures the workforce aligns with Upbound Group's mission of elevating financial opportunity. This leadership role involves fostering a culture of innovation and inclusivity across the company's diverse operations, including its extensive network of over 2,300 retail units in the United States, Mexico, and Puerto Rico. By optimizing HR processes and championing employee well-being, Tran Taylor drives operational efficiency and supports the company's technology-driven financial solutions that address evolving consumer needs. The Executive Vice President & Chief Human Resources Officer also collaborates with other senior leaders to integrate human resources functions with broader business objectives, ensuring a cohesive and high-performing organizational framework.
    Tran Taylor

    Shweta Kapileshwar - Senior Chief Revenue Officer & Specialist

    Shweta Kapileshwar, the Senior Chief Revenue Officer & Specialist at Upbound Group, spearheads revenue generation strategies across all business segments. This critical role involves identifying and capitalizing on new market opportunities, optimizing sales channels, and enhancing customer lifetime value. Kapileshwar drives the commercial success of Upbound Group's omni-channel platform, which includes prominent brands like Rent-A-Center® and Acima®. The Senior Chief Revenue Officer & Specialist focuses on expanding market reach and deepening customer relationships through technology-driven financial solutions. By analyzing market trends and consumer behavior, Shweta Kapileshwar ensures that revenue streams are robust and sustainable, directly contributing to the company's commitment to elevating financial opportunity. This leadership position requires close collaboration with marketing, product development, and operations to achieve ambitious growth targets and maintain Upbound Group's competitive edge in the financial services sector.

    Tiffany Watson - Senior Vice President, Strategic Operations and Chief of Staff

    Tiffany Watson, the Senior Vice President, Strategic Operations and Chief of Staff at Upbound Group, orchestrates key strategic initiatives and operational enhancements across the organization. This role involves driving efficiency, optimizing business processes, and ensuring seamless execution of the company's technology-driven financial solutions. Watson collaborates closely with executive leadership to translate strategic objectives into actionable plans, supporting Upbound Group's commitment to elevating financial opportunity for all consumers. The Senior Vice President, Strategic Operations and Chief of Staff oversees critical projects that enhance the customer experience and operational effectiveness of brands like Rent-A-Center® and Acima®. By managing cross-functional teams and fostering alignment, Tiffany Watson ensures that Upbound Group's extensive retail channels and digital platforms operate cohesively. This leadership position is vital for driving operational excellence and supporting the company's overall growth and market impact.

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    Frequently Asked Questions Regarding Upbound Group Top Executives and Leadership Team

    Who leads Upbound Group?
    Upbound Group is led by Hal Khouri (Executive Vice President & Group Chief Financial Officer, At Upbound), along with executives such as Tran Taylor (Executive Vice President & Chief Human Resources Officer) and Shweta Kapileshwar (Senior Chief Revenue Officer & Specialist).
    Who is part of Upbound Group’s executive team?
    The executive team of Upbound Group includes leaders such as Hal Khouri (Executive Vice President & Group Chief Financial Officer, At Upbound), Tran Taylor (Executive Vice President & Chief Human Resources Officer), Shweta Kapileshwar (Senior Chief Revenue Officer & Specialist) and other senior executives.
    How many executives does Upbound Group have?
    Upbound Group has 4 executives leading key business areas.
    What roles are included in Upbound Group’s leadership team?
    The leadership team of Upbound Group includes roles such as Executive Vice President & Group Chief Financial Officer, At Upbound, Executive Vice President & Chief Human Resources Officer, Senior Chief Revenue Officer & Specialist, Senior Vice President, Strategic Operations and Chief of Staff.