Upbound Group Executive and Leadership Team

Hal Khouri, the Executive VP & Chief Financial Officer at Upbound Group, directs the company's financial strategy and operations. Khouri oversees all fiscal activities, including financial planning, risk management, and capital allocation, ensuring the financial health and sustainable growth of the organization. This executive leadership is critical in supporting Upbound Group's commitment to elevating financial opportunity through innovative solutions. Hal Khouri's responsibilities extend to managing investor relations and ensuring compliance with financial regulations across all operating units, including those in the United States, Mexico, and Puerto Rico. The Chief Financial Officer's strategic insights guide investment decisions and operational efficiencies, directly impacting the company's ability to provide accessible financial solutions and maintain its market position. Khouri's financial acumen is fundamental to the company's omni-channel platform success.

Lee Le, the Chief Technology Officer at Upbound Group, architects the company's technological vision and execution. Directing all aspects of technology strategy, Le ensures that innovative, inclusive, and technology-driven financial solutions are developed and deployed to meet evolving consumer needs. This leadership involves overseeing the development and maintenance of robust digital platforms and infrastructure that support Upbound Group's omni-channel strategy, including its industry-leading brands like Rent-A-Center® and Acima®. Lee Le's focus centers on enhancing the customer experience through seamless digital integration and operational efficiency across more than 2,300 retail units. The Chief Technology Officer drives the technological roadmap, ensuring scalability and security for all digital operations, thereby directly contributing to the company's mission of elevating financial opportunity for all consumers.

Tran Taylor, the Executive Vice President & Chief Human Resources Officer at Upbound Group, shapes the company's people strategy and organizational culture. Taylor leads all human resources functions, including talent acquisition, development, compensation, and employee relations, fostering an inclusive environment that supports Upbound Group's mission of elevating financial opportunity. This executive role is pivotal in ensuring that the company's workforce is equipped to deliver innovative, technology-driven financial solutions. Tran Taylor oversees initiatives that promote employee engagement and align human capital with strategic business objectives across the extensive retail and digital channels. The Chief Human Resources Officer's leadership ensures that Upbound Group attracts and retains top talent, driving operational excellence and reinforcing the company's commitment to its customers and stakeholders. Taylor's strategic HR direction is integral to the company's omni-channel success.

Tiffany Watson, the Senior Vice President, Strategic Operations and Chief of Staff at Upbound Group, drives operational efficiency and strategic initiatives across the organization. Watson oversees key operational functions and acts as a strategic advisor, ensuring alignment between leadership directives and execution across Upbound Group's omni-channel platform. This critical role involves managing complex projects and facilitating cross-functional collaboration to advance the company's commitment to providing innovative financial solutions. Tiffany Watson's responsibilities include optimizing business processes and supporting the strategic planning efforts that enhance consumer financial opportunity. The Senior Vice President ensures seamless integration of operations across all brands and channels, including the extensive network of retail units in the United States, Mexico, and Puerto Rico. Watson's leadership in strategic operations directly supports Upbound Group's market impact and growth objectives.