Leadership Overview
Upbound Group has 4 executives leading key functions including technology, finance, operations, and human resources.
Driven by a commitment to financial inclusion, Upbound Group leverages technology and innovative solutions to enhance consumer financial opportunity across its diverse brand portfolio, impacting markets in the United States, Mexico, and Puerto Rico.
Driven by a commitment to financial inclusion, Upbound Group leverages technology and innovative solutions to enhance consumer financial opportunity across its diverse brand portfolio, impacting markets in the United States, Mexico, and Puerto Rico.
Leadership Roles at Upbound Group
Hal Khouri - Executive VP & Chief Financial Officer
Hal Khouri, the Executive VP & Chief Financial Officer at Upbound Group, directs the company's financial strategy and operations. Khouri oversees all fiscal activities, including financial planning, risk management, and capital allocation, ensuring the financial health and sustainable growth of the organization. This executive leadership role is critical in supporting Upbound Group's commitment to elevating financial opportunity through its technology-driven solutions. By managing financial resources effectively, Hal Khouri enables the expansion and operational efficiency of brands like Rent-A-Center® and Acima®, across their extensive retail footprint in the United States, Mexico, and Puerto Rico. The Chief Financial Officer's strategic insights guide investment decisions and optimize financial performance.

Lee Le - Chief Technology Officer
Lee Le, the Chief Technology Officer at Upbound Group, architects the company's technological vision and execution. Directing all aspects of technology strategy, Le ensures that innovative, inclusive, and technology-driven financial solutions are developed and deployed to meet evolving consumer needs. This leadership role involves overseeing the integration of advanced technologies across Upbound Group's omni-channel platform, enhancing both digital and store-based retail channels. By driving technological advancements, Lee Le supports the company's mission to elevate financial opportunity for all consumers. The Chief Technology Officer's focus remains on building scalable and secure infrastructure that underpins the operations of industry-leading brands like Rent-A-Center® and Acima®.
Tiffany Watson - Senior Vice President, Strategic Operations and Chief of Staff
Tiffany Watson, the Senior Vice President, Strategic Operations and Chief of Staff at Upbound Group, spearheads critical operational initiatives and provides strategic support to executive leadership. Watson directs the execution of key strategic projects, ensuring alignment across departments and driving operational excellence throughout the organization. This role is pivotal in translating the company's mission of elevating financial opportunity into tangible operational outcomes. By optimizing processes and facilitating cross-functional collaboration, Tiffany Watson enhances the effectiveness of Upbound Group's omni-channel platform, supporting brands like Rent-A-Center® and Acima®. The Chief of Staff's oversight ensures seamless operations across the company's extensive retail network.
Tran Taylor - Executive Vice President & Chief Human Resources Officer
Tran Taylor, the Executive Vice President & Chief Human Resources Officer at Upbound Group, leads the company's human capital strategy and organizational development. Taylor directs all HR functions, including talent acquisition, employee engagement, and compensation, fostering a culture that supports Upbound Group's commitment to inclusive financial solutions. This executive position is essential for cultivating a workforce capable of driving innovation and delivering exceptional service across the omni-channel platform. By developing robust talent management programs, Tran Taylor ensures that the company's operational units, such as Rent-A-Center® and Acima®, are staffed with skilled professionals. The Chief Human Resources Officer's efforts are focused on building a high-performing team aligned with the company's mission.

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