Universal Group Executive and Leadership Team

Josely Maldonado, the President & Chief Executive Officer, Amp at Universal Group, directs the overarching strategic vision for property and casualty insurance offerings. This leadership role involves navigating complex regulatory environments across the Caribbean to ensure robust policy coverage. By aligning corporate objectives with market demands, the President & Chief Executive Officer, Amp optimizes the delivery of life products and services. Josely Maldonado maintains direct oversight of financial performance metrics, ensuring the organization remains a leader in regional insurance solutions. Through rigorous analysis of risk management protocols, the executive drives sustainable growth and maintains high standards of service excellence. This position requires constant collaboration with the board to refine long-term investment strategies. Ultimately, the executive secures the company's market position by prioritizing client-centric insurance policies and financing options that support the unique economic landscape of the region.

Monique Miranda, the President and Chief Executive Officer of âœOur Partnership at Universal Group, architects collaborative frameworks that expand the reach of insurance and investment services. This role focuses on building strategic alliances that enhance the distribution of life products throughout the Caribbean. Monique Miranda manages the integration of partnership initiatives with core business operations to maximize market penetration. By fostering strong relationships with external stakeholders, the President and Chief Executive Officer of âœOur Partnership ensures consistent alignment with the company's mission of providing accessible financial protection. This leadership function involves evaluating new business opportunities and scaling existing service models to meet evolving consumer needs. Through proactive engagement with regional partners, the executive drives operational efficiency and strengthens the brand's presence. The role demands a deep understanding of the insurance landscape to effectively navigate competitive pressures while maintaining the integrity of all partnership agreements.

Jaime Toro- Santiago, the Chief Operations Officer & President, Eaia at Universal Group, manages the day-to-day execution of insurance policy administration and service delivery. This role involves streamlining internal processes to enhance the efficiency of property and casualty insurance operations across the Caribbean. Jaime Toro- Santiago oversees the technological infrastructure that supports policy financing and investment services, ensuring seamless interactions for all clients. By optimizing operational workflows, the Chief Operations Officer & President, Eaia reduces overhead and improves service speed. This leadership position requires close coordination with other executives to ensure that operational capacity matches the company's strategic growth targets. Through rigorous oversight of service quality, the executive maintains the high standards expected by policyholders. The role demands a focus on continuous improvement and the implementation of scalable solutions that allow the organization to adapt to changing market conditions while maintaining consistent performance levels.

Jose Benitez Ulmer, the President - Uli at Universal Group, directs the investment and financing divisions that provide essential capital support for insurance policies. This role involves managing complex financial portfolios to ensure the company maintains the liquidity required for regional operations. Jose Benitez Ulmer oversees the strategic allocation of assets, focusing on long-term stability and growth within the Caribbean financial sector. By analyzing market trends and economic indicators, the President - Uli identifies opportunities to enhance the company's investment returns. This leadership function requires constant collaboration with the finance team to ensure that all investment activities align with the organization's risk management policies. Through prudent financial stewardship, the executive supports the broader mission of providing reliable insurance products. The role involves navigating the intricacies of regional financial regulations to ensure compliance while maximizing the value delivered to stakeholders and policyholders alike.

Frances Agostini, the Executive Secretary EAIA President at Universal Group, manages the administrative governance and communication flow for the EAIA division. This role involves coordinating high-level meetings and ensuring that the strategic directives of the President are effectively communicated across the organization. Frances Agostini oversees the documentation of critical business decisions and maintains the integrity of corporate records related to insurance operations. By facilitating efficient communication between the executive team and departmental leads, the Executive Secretary EAIA President ensures that all operational activities remain aligned with the company's core mission. This leadership position requires exceptional organizational skills to manage the complex administrative requirements of a regional insurance provider. Through proactive support of the executive office, the role enables the leadership team to focus on strategic growth and market expansion. The executive ensures that all administrative processes support the company's commitment to transparency and operational excellence.

Sary Vázquez, the Chief Human Resources Officer at Universal Group, directs the talent acquisition and organizational development strategies necessary to support a growing insurance enterprise. This role involves cultivating a high-performance culture that aligns with the company's commitment to excellence in property and casualty services. Sary Vázquez oversees the implementation of comprehensive training programs that equip staff with the expertise required for the complex Caribbean insurance market. By managing employee relations and performance management systems, the Chief Human Resources Officer ensures that the workforce remains focused on delivering superior client outcomes. This leadership position requires constant monitoring of labor trends to maintain competitive compensation and benefits structures. Through strategic workforce planning, the executive supports the company's operational goals and long-term stability. The role functions as a critical bridge between corporate leadership and the broader team, ensuring that human capital initiatives directly contribute to the overall success of the organization.