Universal Group Executive and Leadership Team

June, 2026

Leadership Overview

Universal Group has 7 executives leading key functions including strategy, information technology, human resources, and operations.

Driven by a commitment to comprehensive financial solutions, Universal Group provides property and casualty insurance, life products, investments, and insurance policy financing across Puerto Rico and the Caribbean, fostering regional economic stability.

Leadership Roles at Universal Group

  • President and Chief Executive Officer of âœOur Partnership - Monique Miranda
  • President & Chief Executive Officer, Amp - Josely Vega
  • President - Uli - Jose Benitez Ulmer
  • President - Jaime Toro- Santiago
  • Chief Information Officer - Gerald Lopez De Choudens
  • Chief Human Resources Officer - Sary Vázquez
  • General Representative - Daniel Cruz
  • Monique Miranda - President and Chief Executive Officer of âœOur Partnership

    Monique Miranda, the President and Chief Executive Officer of âœOur Partnership at Universal Group, directs strategic initiatives and operational oversight for the company's partnership ventures. This leadership position involves cultivating key alliances and ensuring synergistic growth across all collaborative efforts. Miranda's focus centers on expanding market penetration within the greater Caribbean area through strategic collaborations. Overseeing the development and execution of partnership agreements, Miranda drives revenue generation and enhances the company's service offerings. The role demands a deep understanding of the insurance and investment landscape in Puerto Rico and surrounding regions. By fostering strong relationships with external entities, Monique Miranda ensures the sustained success and competitive positioning of Universal Group's partnership portfolio. This executive guides the company's expansion into new markets and strengthens its existing network of alliances, directly impacting the organization's overall reach and profitability.

    Josely Vega - President & Chief Executive Officer, Amp

    Josely Vega, the President & Chief Executive Officer, Amp at Universal Group, spearheads the strategic direction and operational management of the Amp division. This critical role involves driving innovation and ensuring the division's alignment with the broader corporate objectives of Universal Group. Vega's responsibilities encompass the development and implementation of growth strategies specifically tailored for the Amp segment. Overseeing all aspects of Amp's business, including product development and market expansion, Josely Vega ensures robust performance and profitability. The position requires extensive knowledge of the financial services and insurance sectors within Puerto Rico and the Caribbean. By leading the Amp team, Vega fosters a culture of excellence and drives the delivery of high-value solutions to clients. This executive's leadership is pivotal in enhancing Universal Group's market presence and solidifying its reputation for delivering comprehensive financial products and services across the region.

    Jose Benitez Ulmer - President - Uli

    Jose Benitez Ulmer, the President - Uli at Universal Group, directs the strategic vision and operational execution for the Uli division. This leadership role involves driving growth and ensuring the division's profitability within the competitive landscape of Puerto Rico and the Caribbean. Ulmer's responsibilities encompass overseeing all business development activities and market expansion efforts for Uli. The President - Uli ensures that the division's offerings align with Universal Group's commitment to providing comprehensive insurance and investment solutions. By managing the Uli team, Jose Benitez Ulmer fosters innovation and maintains high standards of client service. This executive's expertise is critical in navigating the complexities of the regional financial markets. The leadership provided by Jose Benitez Ulmer is instrumental in strengthening Universal Group's market position and expanding its reach through the Uli platform.

    Jaime Toro- Santiago - President

    Jaime Toro- Santiago, the President at Universal Group, oversees key operational functions and strategic planning for the company. This executive drives the implementation of business strategies aimed at enhancing service delivery and market penetration across Puerto Rico and the greater Caribbean area. Toro- Santiago's focus includes optimizing operational workflows and ensuring the efficient provision of property and casualty insurance, life products, and investment services. The President ensures that all operational activities align with Universal Group's mission to provide comprehensive financial solutions. By leading various operational teams, Jaime Toro- Santiago fosters a culture of efficiency and client satisfaction. This leadership is essential for maintaining the company's competitive advantage and supporting its sustained growth in the regional market. The President's role is critical in executing the company's vision and achieving its financial objectives.

    Gerald Lopez De Choudens - Chief Information Officer

    Gerald Lopez De Choudens, the Chief Information Officer at Universal Group, architects and directs the company's comprehensive technology strategy and infrastructure. This executive oversees all information systems, ensuring robust cybersecurity measures and efficient data management across the organization. Lopez De Choudens's mandate includes driving digital transformation initiatives that enhance operational efficiency and client service delivery throughout Puerto Rico and the Caribbean. The role demands a deep understanding of the technological needs specific to the insurance and investment sectors. By managing the IT department, Gerald Lopez De Choudens ensures the seamless integration of new technologies and the maintenance of existing systems. This leadership is crucial for supporting Universal Group's growth objectives and maintaining a competitive edge in the market. The Chief Information Officer's strategic vision ensures that technology investments directly support the company's mission of providing diverse financial products and services.

    Sary Vázquez - Chief Human Resources Officer

    Sary Vázquez, the Chief Human Resources Officer at Universal Group, leads all human capital strategies and organizational development initiatives. This executive is responsible for cultivating a high-performance culture, managing talent acquisition, and overseeing employee relations across the company's operations in Puerto Rico and the greater Caribbean area. Vázquez's strategic focus includes developing comprehensive compensation and benefits programs designed to attract and retain top talent within the insurance and financial services industries. The Chief Human Resources Officer ensures compliance with labor laws and promotes diversity and inclusion throughout the workforce. By directing the HR department, Sary Vázquez plays a vital role in aligning human resources practices with Universal Group's overarching business objectives. This leadership ensures that the company possesses the skilled workforce necessary to deliver exceptional property and casualty insurance, life products, and investment services.

    Daniel Cruz - General Representative

    Daniel Cruz, the General Representative at Universal Group, serves as a key liaison, representing the company's interests and facilitating business development across its operational territories. This role involves cultivating and maintaining strong relationships with clients, partners, and stakeholders throughout Puerto Rico and the greater Caribbean area. Cruz's responsibilities include identifying new business opportunities and ensuring the effective communication of Universal Group's diverse range of property and casualty insurance, life products, and investment services. The General Representative acts as a crucial point of contact, promoting the company's brand and strategic objectives. By engaging with the market, Daniel Cruz contributes significantly to expanding Universal Group's client base and reinforcing its market presence. This executive's efforts are vital in driving sales initiatives and ensuring client satisfaction, directly supporting the company's growth and profitability goals.

    Explore Leadership Teams in Insurance

    Frequently Asked Questions Regarding Universal Group Top Executives and Leadership Team

    Who leads Universal Group?
    Universal Group is led by Monique Miranda (President and Chief Executive Officer of âœOur Partnership), along with executives such as Josely Vega (President & Chief Executive Officer, Amp) and Jose Benitez Ulmer (President - Uli).
    Who is part of Universal Group’s executive team?
    The executive team of Universal Group includes leaders such as Monique Miranda (President and Chief Executive Officer of âœOur Partnership), Josely Vega (President & Chief Executive Officer, Amp), Jose Benitez Ulmer (President - Uli) and other senior executives.
    How many executives does Universal Group have?
    Universal Group has 7 executives leading key business areas.
    What roles are included in Universal Group’s leadership team?
    The leadership team of Universal Group includes roles such as President and Chief Executive Officer of âœOur Partnership, President & Chief Executive Officer, Amp, President - Uli, President, Chief Information Officer.