Universal Group Executive and Leadership Team

Josely Maldonado, the President & Chief Executive Officer, Amp at Universal Group, directs the overarching strategic vision for the organization. By overseeing the expansion of property and casualty insurance offerings, Maldonado ensures the company maintains a competitive edge throughout the Caribbean market. This leadership role involves constant collaboration with the Board to refine investment strategies and insurance policy financing models. Josely Maldonado drives the long-term growth trajectory by aligning corporate objectives with the evolving needs of policyholders in Puerto Rico. Through rigorous oversight of the Amp division, the President & Chief Executive Officer, Amp optimizes resource allocation to maximize shareholder value. The executive maintains a focus on operational excellence, ensuring that all financial products meet the highest standards of reliability and service. Ultimately, Maldonado secures the stability of the firm while navigating complex regional regulatory environments to foster sustainable development.

Jaime Toro- Santiago, the Chief Operations Officer & President, Eaia at Universal Group, directs the daily execution of insurance services and operational workflows. By overseeing the integration of property and casualty insurance processes, Toro- Santiago ensures seamless service delivery across the Caribbean region. This leadership role involves managing the technical infrastructure that supports insurance policy financing and investment operations. Jaime Toro- Santiago drives efficiency by streamlining internal procedures and implementing advanced systems to handle complex claims and policy management. The Chief Operations Officer & President, Eaia coordinates with other executive leaders to ensure that operational capacity matches the strategic growth targets of the firm. Through the rigorous management of the Eaia division, Toro- Santiago maintains high standards of operational integrity and customer satisfaction. The executive consistently monitors performance metrics to identify opportunities for process improvement and to ensure the firm remains a leader in the regional insurance market.

Jose Benitez Ulmer, the President - Uli at Universal Group, directs the specialized insurance and investment initiatives within the Uli division. By overseeing the development of tailored life products and financial services, Benitez Ulmer ensures the company addresses the unique needs of clients throughout Puerto Rico and the greater Caribbean. This leadership role involves managing the strategic deployment of capital to support insurance policy financing and investment growth. Jose Benitez Ulmer drives market penetration by identifying emerging opportunities in the insurance sector and aligning product offerings with regional economic trends. The President - Uli coordinates with the broader executive team to ensure that the Uli division contributes effectively to the overall financial health of the organization. Through the management of specialized insurance portfolios, Benitez Ulmer maintains a focus on risk mitigation and long-term value creation. The executive consistently evaluates market dynamics to refine service delivery and enhance the competitive positioning of the firm.

Sary Vázquez, the Chief Human Resources Officer at Universal Group, manages the talent acquisition and organizational development strategies necessary to support the company's insurance operations. By architecting comprehensive training programs, Vázquez ensures the workforce possesses the technical expertise required for property and casualty insurance services. This leadership role involves fostering a corporate culture that prioritizes professional growth and employee engagement across the Caribbean footprint. Sary Vázquez drives initiatives that align human capital with the broader business goals of the firm, ensuring that internal talent supports the delivery of life products and investment services. The Chief Human Resources Officer oversees performance management systems to maintain high standards of productivity and service quality. Through the implementation of robust recruitment strategies, Vázquez secures the human infrastructure needed for long-term success. The executive consistently evaluates organizational structures to enhance efficiency and support the evolving needs of the business.