UPS Executive and Leadership Team

September, 2026

Leadership Overview

UPS has 10 executives leading key functions including strategy, human resources, financial management, operations, regional logistics, sales, and technology.

Focused on global supply chain excellence, UPS delivers integrated transportation solutions that empower businesses and consumers to navigate complex logistics landscapes with precision and reliability.

Leadership Roles at UPS

  • Chief Executive Officer - Carol Tomé
  • Executive VP & Chief Financial Officer - Brian Dykes
  • Vice President & Chief Operating Officer - Jill Schubert
  • District President (China) - Bernard Jiang
  • President (East Region) - Dominic Porporino
  • President, Sales (US) - Gaby Dibo
  • President, UPS Mail Innovations - Felicia Adkins
  • President, Operation Technology - Ted Abebe
  • Senior Executive Assistant To Executive Vice President, Chief Human Resources Officer - Doreen Vina
  • Executive VP & Chief Legal & Compliance Officer - Norman Brothers
  • Carol Tomé - Chief Executive Officer

    Carol Tomé, the Chief Executive Officer at UPS, directs the overarching strategic vision for the global transportation and logistics network. Tomé architects long-term growth initiatives while ensuring the organization maintains its position as a leader in package delivery and supply chain management. By aligning corporate resources with evolving market demands, the Chief Executive Officer drives operational efficiency across all international territories. This leadership role involves constant collaboration with the Board to refine service offerings and enhance shareholder value. Carol Tomé monitors the integration of advanced logistics technologies to support complex shipping requirements for diverse client bases. Through rigorous oversight of capital allocation and service quality, the Chief Executive Officer secures the competitive advantage of the firm. Ultimately, Tomé fosters a culture of performance that sustains the massive infrastructure required for worldwide freight movement and critical shipment delivery.
    Carol Tomé

    Brian Dykes - Executive VP & Chief Financial Officer

    Brian Dykes, the Executive VP & Chief Financial Officer at UPS, manages the fiscal health and capital structure of the global logistics enterprise. Dykes oversees financial planning, reporting, and risk management to ensure the company maintains robust liquidity for large-scale infrastructure investments. By analyzing market trends and operational costs, the Executive VP & Chief Financial Officer provides the data-driven insights necessary for strategic decision-making across the organization. This role involves constant interaction with investors and the Board to communicate financial performance and long-term value creation. Brian Dykes directs the allocation of resources to support the expansion of supply chain services and the modernization of delivery fleets. Through disciplined financial oversight, the Executive VP & Chief Financial Officer mitigates economic volatility and supports the sustainable growth of the firm. Ultimately, Dykes ensures the financial integrity required to sustain worldwide operations.
    Brian Dykes

    Jill Schubert - Vice President & Chief Operating Officer

    Jill Schubert, the Vice President & Chief Operating Officer at UPS, directs the daily execution of package movement and logistics services across the network. Schubert architects scalable operational workflows that enhance delivery speed and reliability for a diverse customer base. By monitoring performance metrics and optimizing hub efficiency, the Vice President & Chief Operating Officer ensures that the company meets the demands of complex supply chains. This role involves coordinating with regional leaders to maintain service standards and resolve bottlenecks in the transportation process. Jill Schubert implements process improvements that reduce waste and increase throughput within the global delivery system. Through active management of operational assets, the Vice President & Chief Operating Officer supports the firm's commitment to timely freight and package distribution. Ultimately, Schubert drives the operational excellence necessary to maintain the company's status as a premier logistics provider.

    Bernard Jiang - District President (China)

    Bernard Jiang, the District President (China) at UPS, manages all logistics and transportation activities within the critical East Asian market. Jiang architects regional growth strategies that align with the company's global supply chain objectives while navigating the unique regulatory and competitive landscape of the region. By overseeing local operations and customer service initiatives, the District President (China) ensures that the firm maintains a strong presence in this high-growth territory. This role involves building relationships with local partners and optimizing the distribution network to facilitate cross-border trade. Bernard Jiang monitors market shifts and adjusts operational tactics to capture emerging opportunities in freight and package delivery. Through consistent leadership, the District President (China) drives the expansion of service capabilities and enhances the company's market share. Ultimately, Jiang secures the operational success of the firm within the complex and dynamic Chinese logistics sector.

    Dominic Porporino - President (East Region)

    Dominic Porporino, the President (East Region) at UPS, directs the operational performance and service delivery across the eastern territory. Porporino architects regional logistics strategies that ensure the seamless movement of freight and packages through key distribution hubs. By managing local teams and optimizing route density, the President (East Region) enhances the efficiency of the supply chain within this high-volume market. This role involves coordinating with corporate leadership to implement standardized service protocols while addressing regional customer needs. Dominic Porporino monitors operational metrics to identify areas for improvement and ensures that the company meets its delivery commitments. Through rigorous oversight of regional assets, the President (East Region) supports the broader organizational goal of providing integrated delivery solutions. Ultimately, Porporino drives the operational stability and growth of the firm within the eastern market through disciplined management and strategic resource deployment.
    Dominic Porporino

    Gaby Dibo - President, Sales (US)

    Gaby Dibo, the President, Sales (US) at UPS, directs the commercial strategy and revenue generation efforts across the domestic market. Dibo architects sales programs that connect businesses with the company's comprehensive logistics and supply chain management services. By leading the sales force and identifying new market opportunities, the President, Sales (US) ensures the firm maintains a competitive edge in package and freight delivery. This role involves collaborating with other C-suite leaders to align service offerings with the evolving needs of enterprise clients. Gaby Dibo monitors sales performance and adjusts tactics to maximize market penetration and customer retention. Through the development of strategic partnerships, the President, Sales (US) drives the growth of the company's domestic revenue streams. Ultimately, Dibo secures the long-term commercial success of the firm by delivering value-added solutions that address the complex shipping requirements of modern businesses.
    Gaby Dibo

    Felicia Adkins - President, UPS Mail Innovations

    Felicia Adkins, the President, UPS Mail Innovations at UPS, manages the specialized division focused on high-volume mail and parcel processing. Adkins architects operational strategies that integrate mail services with the broader logistics network to provide cost-effective delivery solutions. By overseeing the processing infrastructure and managing client relationships, the President, UPS Mail Innovations ensures the efficiency and reliability of this critical service line. This role involves coordinating with technology teams to enhance tracking and delivery capabilities for mail-based shipments. Felicia Adkins monitors market trends in the postal and parcel sector to identify opportunities for service expansion and process optimization. Through disciplined management of this specialized unit, the President, UPS Mail Innovations supports the company's mission to provide comprehensive delivery options. Ultimately, Adkins drives the performance of the mail division, contributing to the overall success of the firm's integrated supply chain services.
    Felicia Adkins

    Ted Abebe - President, Operation Technology

    Ted Abebe, the President, Operation Technology at UPS, directs the development and implementation of the digital infrastructure that powers the global logistics network. Abebe architects technological solutions that optimize package tracking, route planning, and supply chain visibility. By managing the technology teams and overseeing the deployment of advanced software, the President, Operation Technology ensures the firm maintains its leadership in logistics innovation. This role involves collaborating with operational leaders to integrate new tools that enhance delivery speed and accuracy. Ted Abebe monitors emerging technologies to identify opportunities for improving the efficiency of the company's massive transportation network. Through the continuous evolution of the digital platform, the President, Operation Technology supports the firm's ability to manage increasingly complex shipping demands. Ultimately, Abebe drives the technological advancement of the company, ensuring that the infrastructure remains robust, scalable, and capable of supporting worldwide operations.

    Doreen Vina - Senior Executive Assistant To Executive Vice President, Chief Human Resources Officer

    Doreen Vina, the Senior Executive Assistant To Executive Vice President, Chief Human Resources Officer at UPS, manages the administrative flow and strategic scheduling for the human capital division. Vina coordinates high-level communications between the Chief Human Resources Officer and various internal departments to ensure seamless organizational alignment. By facilitating complex meeting structures and prioritizing executive correspondence, the Senior Executive Assistant To Executive Vice President, Chief Human Resources Officer optimizes the time and focus of leadership. This role involves tracking key personnel initiatives and supporting the development of workforce strategies that span the entire global network. Doreen Vina maintains rigorous standards for information management, allowing the human resources function to execute talent acquisition and retention programs effectively. Through meticulous organization, the Senior Executive Assistant To Executive Vice President, Chief Human Resources Officer enables the leadership team to address critical labor needs and maintain operational continuity.
    Norman Brothers, the Executive VP & Chief Legal & Compliance Officer at UPS, directs the legal strategy and regulatory adherence for the global enterprise. Brothers architects compliance frameworks that mitigate risk across the company's international operations and supply chain activities. By overseeing legal counsel and managing interactions with government agencies, the Executive VP & Chief Legal & Compliance Officer ensures the firm operates within the bounds of global trade laws. This role involves advising the Board and executive leadership on the legal implications of strategic initiatives and market expansions. Norman Brothers monitors changes in the regulatory environment to proactively address potential challenges in freight and package delivery. Through rigorous oversight of corporate governance, the Executive VP & Chief Legal & Compliance Officer protects the reputation and assets of the firm. Ultimately, Brothers secures the legal foundation necessary for the company to conduct business on a worldwide scale.
    Norman Brothers

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    Frequently Asked Questions Regarding UPS Top Executives and Leadership Team

    Who leads UPS?
    UPS is led by Carol Tomé (Chief Executive Officer), along with executives such as Brian Dykes (Executive VP & Chief Financial Officer) and Jill Schubert (Vice President & Chief Operating Officer).
    Who is part of UPS’s executive team?
    The executive team of UPS includes leaders such as Carol Tomé (Chief Executive Officer), Brian Dykes (Executive VP & Chief Financial Officer), Jill Schubert (Vice President & Chief Operating Officer) and other senior executives.
    How many executives does UPS have?
    UPS has 10 executives leading key business areas.
    What roles are included in UPS’s leadership team?
    The leadership team of UPS includes roles such as Chief Executive Officer, Executive VP & Chief Financial Officer, Vice President & Chief Operating Officer, District President (China), President (East Region).