Leadership Overview
UPS has 10 executives leading key functions including strategy, finance, operations, communications, and regional management.
Driven by a commitment to global logistics, UPS is dedicated to delivering what matters by connecting and empowering a better world through the company's integrated network and unparalleled service.
Driven by a commitment to global logistics, UPS is dedicated to delivering what matters by connecting and empowering a better world through the company's integrated network and unparalleled service.
Leadership Roles at UPS
Carol Tomé - Chief Executive Officer
Carol Tomé, the Chief Executive Officer at UPS, directs the company's overarching strategy and global operations. Tomé guides the executive team in navigating the complex transportation and logistics landscape, ensuring alignment with the company's mission to deliver what matters. Her leadership focuses on driving profitable growth across all business segments: U.S. Domestic Package, International Package, and Supply Chain & Freight. Overseeing the company's financial health and strategic investments, Tomé ensures UPS maintains its competitive edge in the global market. This executive role involves setting the vision for innovation and operational excellence, directly impacting UPS's market position and long-term sustainability. Carol Tomé's strategic direction shapes the company's response to evolving customer needs and industry trends.

Marcus Suter - President, Chief Executive Officer and Chairman, Top Dog Universal Pet Shippers
Marcus Suter, the President, Chief Executive Officer and Chairman, Top Dog Universal Pet Shippers at UPS, spearheads the strategic direction and operational execution for this specialized division. Suter drives the growth and efficiency of universal pet shipping services, ensuring seamless logistics and customer satisfaction. This leadership position involves managing all aspects of the business, from service delivery to financial performance, within the broader UPS framework. The executive's focus is on optimizing the unique supply chain requirements for pet transportation, leveraging UPS's global network. Marcus Suter's role is critical in expanding market share and enhancing the specialized service offerings. Suter ensures compliance with all relevant regulations and standards for international pet transport.
James McGrath - Procurement Real Estate Chief Officer & Chief Financial Officer, Technology
James McGrath, the Procurement Real Estate Chief Officer & Chief Financial Officer, Technology at UPS, manages critical financial operations and strategic procurement initiatives, particularly within the technology sector. McGrath oversees the financial health of technology investments and procurement processes, ensuring cost-effectiveness and strategic alignment with UPS's operational goals. This dual role involves optimizing real estate assets and managing the financial aspects of technology acquisition and deployment across the enterprise. The executive's responsibilities extend to ensuring robust financial controls and driving value through strategic sourcing and vendor management. James McGrath's financial acumen supports the company's ongoing digital transformation and infrastructure development. McGrath's oversight ensures efficient resource allocation for technology-driven projects.
Brian Dykes - Executive VP & Chief Financial Officer
Brian Dykes, the Executive VP & Chief Financial Officer at UPS, directs the company's comprehensive financial strategy and management. Dykes oversees all financial planning, accounting, treasury, and investor relations functions, ensuring fiscal responsibility and driving profitable growth. This executive role is pivotal in managing the financial performance of UPS's diverse segments, including U.S. Domestic Package, International Package, and Supply Chain & Freight. Dykes's leadership ensures the company maintains a strong balance sheet and optimizes capital allocation for strategic initiatives and operational enhancements. Brian Dykes plays a key part in financial reporting and compliance, upholding the highest standards of corporate governance. The CFO's guidance supports long-term value creation for shareholders.

Jill Schubert - Vice President - Chief Operating Officer
Jill Schubert, the Vice President - Chief Operating Officer at UPS, oversees the day-to-day operational execution across the company's extensive network. Schubert directs the efficiency and effectiveness of package sorting, delivery, and logistics operations, ensuring seamless service delivery in the U.S. Domestic Package and International Package segments. This critical role involves optimizing operational workflows, implementing technological advancements, and managing a vast workforce to meet delivery commitments. The executive's focus is on enhancing service quality, reducing operational costs, and ensuring the reliability of UPS's global transportation infrastructure. Jill Schubert's leadership drives continuous improvement in operational performance and customer satisfaction. Schubert ensures the smooth functioning of the entire logistics chain.
Deisha Barnett - Global President, Communications (Cco)
Deisha Barnett, the Global President, Communications (Cco) at UPS, leads the company's comprehensive communication strategies and corporate reputation management. Barnett oversees all internal and external communications, public relations, and brand messaging initiatives, ensuring consistent and impactful engagement with stakeholders worldwide. This executive position is crucial for shaping UPS's public image and fostering strong relationships with customers, employees, investors, and the broader community. Deisha Barnett's expertise guides the narrative around UPS's commitment to service, innovation, and social responsibility. The CCO's strategic direction ensures that all communications align with the company's mission and values. Barnett directs crisis communications and stakeholder engagement efforts.

Nicole Clifton - President, Social Impact and The UPS Foundation
Nicole Clifton, the President, Social Impact and The UPS Foundation at UPS, directs the company's philanthropic initiatives and corporate social responsibility programs. Clifton leads the strategic development and execution of The UPS Foundation's global efforts, focusing on areas such as community safety, environmental sustainability, and diversity and inclusion. This executive role involves fostering partnerships with non-profit organizations and driving impactful community engagement worldwide. Nicole Clifton's leadership ensures that UPS's social impact aligns with its core business values and contributes positively to society. Clifton oversees the allocation of resources and the measurement of impact for all foundation-supported programs. The President's vision guides UPS's commitment to making a difference.
Wilfredo Ramos - Global President, Region, Brokerage, Customer Solutions & Global Revenue Operations (APAC)
Wilfredo Ramos, the Global President, Region, Brokerage, Customer Solutions & Global Revenue Operations (APAC) at UPS, oversees critical business functions across the Asia-Pacific region and global revenue operations. Ramos directs the strategy and execution for brokerage services, customer solutions, and revenue generation, driving growth and operational excellence in diverse international markets. This executive role involves managing complex regional dynamics and ensuring seamless integration of services for global clients. Wilfredo Ramos's leadership is instrumental in expanding UPS's market presence and enhancing customer experience throughout the APAC region. Ramos's focus on revenue operations ensures efficient financial performance and strategic market penetration. The executive's purview includes optimizing sales channels and customer support.
Gaby Dibo - President, Sales (US)
Gaby Dibo, the President, Sales (US) at UPS, leads the company's sales strategy and execution within the United States market. Dibo directs the sales teams responsible for driving revenue growth and expanding customer relationships across all UPS service offerings, including package delivery and supply chain solutions. This executive position focuses on understanding and meeting the evolving needs of U.S. businesses, from small enterprises to large corporations. Gaby Dibo's leadership ensures that sales efforts are aligned with market trends and customer demands, fostering strong client partnerships. The President's strategic approach to sales management is key to maintaining UPS's market leadership. Dibo oversees the development and implementation of sales initiatives.

Bernard Jiang - District President (China)
Bernard Jiang, the District President (China) at UPS, directs the company's operations and strategic initiatives within the significant Chinese market. Jiang oversees all aspects of UPS's business in China, including package delivery, logistics, and supply chain services, ensuring operational efficiency and market growth. This executive role is crucial for navigating the complexities of the Chinese business environment and capitalizing on its vast economic potential. Bernard Jiang's leadership focuses on strengthening UPS's network, enhancing customer service, and driving revenue growth in this key international region. Jiang ensures compliance with local regulations and fosters strong relationships with stakeholders. The District President's strategic vision supports UPS's global expansion.
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