Ubiquity Executive and Leadership Team

Francisco Ortigosa, the Chief Executive Officer at Ubiquity, directs the overarching corporate strategy and global operations. Ortigosa guides the company's mission to support over 350 brands worldwide, ensuring the delivery of comprehensive services across customer experience, risk & compliance, digital innovation, and back-office functions. This leadership role involves fostering a culture of innovation and reliability, enabling clients to outsource fearlessly. By setting the strategic vision, Francisco Ortigosa drives Ubiquity's commitment to providing efficient and effective solutions that address the complexities of modern business outsourcing. The Chief Executive Officer's focus remains on expanding market reach and enhancing service offerings to meet evolving client needs across diverse industries.

Joseph Massey, the President at Ubiquity, spearheads the operational execution and client relationship management across the company's global service delivery. Massey directs the seamless integration of customer experience, risk & compliance, digital innovation, and back-office operations, ensuring Ubiquity consistently meets the needs of over 350 brands worldwide. This executive role focuses on optimizing operational workflows and enhancing service quality to uphold Ubiquity's commitment to providing reliable and efficient outsourcing solutions. By fostering strong client partnerships, Joseph Massey drives the company's mission to enable brands to outsource fearlessly. The President's leadership ensures that Ubiquity's operational strategies align with its core values of innovation and client success.

Franz Schwarzinger, the Managing Partner and Chief Information Officer at Ubiquity, architects the company's technological infrastructure and digital transformation initiatives. Schwarzinger oversees the integration of cutting-edge digital innovation solutions, ensuring Ubiquity's service delivery remains at the forefront of the industry. This executive drives the development and implementation of robust IT strategies that support seamless back-office operations and enhance customer experience platforms for over 350 global brands. By managing the company's technological roadmap, Franz Schwarzinger ensures operational efficiency and data security across all service lines. The Managing Partner and Chief Information Officer's responsibilities include leveraging technology to create scalable and reliable outsourcing solutions, directly contributing to Ubiquity's reputation for innovation and operational excellence.

Ronald Fetzer, the Chief Finance Officer at Ubiquity, manages the company's financial health and strategic fiscal planning. Fetzer oversees all financial operations, including budgeting, forecasting, and resource allocation, ensuring the company's sustained growth and profitability. This leadership position is critical in supporting Ubiquity's comprehensive suite of services, from customer experience to back-office operations, by providing the financial framework for efficient service delivery. By maintaining rigorous financial controls, Ronald Fetzer enables Ubiquity to offer reliable and innovative solutions to its global client base. The Chief Finance Officer's strategic insights guide investment decisions and optimize financial performance, reinforcing the company's commitment to empowering brands to outsource fearlessly.