U-Haul Holding Executive and Leadership Team

November, 2026

Leadership Overview

U-Haul Holding has 10 executives leading key functions including corporate strategy, technology infrastructure, regional market operations, and manufacturing assembly.

Focused on providing accessible moving and storage solutions, U-Haul Holding maintains a commitment to delivering high-quality services at lower costs to customers across North America.

Leadership Roles at U-Haul Holding

  • Chairman, President, & Chief Executive Officer - Edward Shoen
  • President (Knoxville) - Clay McQuade
  • President, Marketing Company - Jason Brolliar
  • President, Assembly Plant (Tempe) - Donald Cichon
  • President (Milwaukee) - Benjamin Milison
  • President, Marketing Co - Michael Glancy
  • President, Marketing Company - Rod Tape
  • President, Marketing Company - Chad Rome
  • President, Marketing Company - Scott Brackin
  • Chief Technology Officer - David Tyson
  • Edward Shoen - Chairman, President, & Chief Executive Officer

    Edward Shoen, the Chairman, President, & Chief Executive Officer at U-Haul Holding, directs the overarching corporate strategy for North America's largest do-it-yourself moving and storage operator. Overseeing the entire organizational structure, the Chairman, President, & Chief Executive Officer ensures that all subsidiaries align with the core mission of providing better products at lower costs. This leadership role involves constant evaluation of market expansion opportunities and capital allocation to maintain industry dominance. By managing the executive board and setting long-term operational goals, Edward Shoen drives the company toward sustained growth. The Chairman, President, & Chief Executive Officer monitors competitive landscapes to refine service delivery models, ensuring that the brand remains synonymous with household and commercial storage solutions. Through rigorous oversight of financial performance and operational efficiency, Shoen secures the company's position as a market leader in the consumer services sector.
    Edward Shoen

    Clay McQuade - President (Knoxville)

    Clay McQuade, the President (Knoxville) at U-Haul Holding, manages regional operations and service delivery within the designated territory. Overseeing local fleet maintenance and facility management, the President (Knoxville) ensures that all equipment meets the high standards required for household and commercial moving. This leadership role involves coordinating with corporate headquarters to implement national service objectives while addressing specific regional market demands. By optimizing local logistics and customer support workflows, McQuade drives revenue growth and enhances service accessibility. The President (Knoxville) monitors performance metrics to maintain operational excellence across the territory. Clay McQuade executes strategic initiatives that align with the broader company mission of providing affordable storage solutions. Through consistent oversight of regional assets and personnel, McQuade ensures that the company maintains a strong competitive presence in the local market, effectively supporting the needs of customers moving goods throughout the region.

    Jason Brolliar - President, Marketing Company

    Jason Brolliar, the President, Marketing Company at U-Haul Holding, directs regional brand engagement and customer acquisition strategies. Overseeing the deployment of marketing campaigns, the President, Marketing Company ensures that the brand effectively reaches individuals and businesses requiring moving and storage solutions. This role involves analyzing regional market trends to tailor promotional efforts and maximize equipment utilization rates. By managing local sales teams and distribution channels, Brolliar drives market penetration and strengthens the company's footprint. The President, Marketing Company collaborates with other regional leaders to share best practices and improve service consistency. Jason Brolliar executes initiatives that support the company's objective of providing lower-cost services to a growing customer base. Through the strategic management of regional marketing assets, Brolliar ensures that the brand remains the primary choice for do-it-yourself moving, consistently delivering value to customers while maintaining high operational standards across the assigned territory.

    Donald Cichon - President, Assembly Plant (Tempe)

    Donald Cichon, the President, Assembly Plant (Tempe) at U-Haul Holding, oversees the manufacturing and assembly processes critical to the company's equipment supply chain. Managing the production floor and quality control protocols, the President, Assembly Plant (Tempe) ensures that all moving equipment meets rigorous safety and durability standards. This leadership role involves optimizing manufacturing workflows to reduce production costs and increase output efficiency. By coordinating with corporate procurement and logistics teams, Cichon ensures a steady supply of high-quality products for the national network. The President, Assembly Plant (Tempe) drives continuous improvement initiatives to enhance assembly speed and resource utilization. Donald Cichon executes operational strategies that align with the company's mission of providing better products at lower costs. Through the management of specialized manufacturing personnel and technical equipment, Cichon maintains the integrity of the company's fleet, directly supporting the operational success of the entire organization.

    Benjamin Milison - President (Milwaukee)

    Benjamin Milison, the President (Milwaukee) at U-Haul Holding, directs regional operations and service delivery within the Milwaukee territory. Overseeing the maintenance of moving equipment and the management of storage facilities, the President (Milwaukee) ensures that all assets remain in optimal condition for customer use. This leadership role involves implementing corporate service standards while adapting to the specific logistical requirements of the regional market. By managing local staff and operational budgets, Milison drives efficiency and improves the overall customer experience. The President (Milwaukee) monitors regional performance data to identify opportunities for growth and service enhancement. Benjamin Milison executes strategic plans that support the company's goal of providing affordable moving solutions to more people. Through the effective oversight of regional resources, Milison ensures that the company maintains a strong market position, consistently meeting the demands of household and commercial customers throughout the Milwaukee area.
    Benjamin Milison

    Michael Glancy - President, Marketing Co

    Michael Glancy, the President, Marketing Co at U-Haul Holding, manages regional sales initiatives and brand visibility within the assigned market. Overseeing the coordination of local marketing efforts, the President, Marketing Co ensures that the company's moving and storage services remain highly accessible to the public. This role involves analyzing regional demand patterns to optimize equipment placement and promotional activities. By leading local teams and fostering community relationships, Glancy drives customer engagement and increases market share. The President, Marketing Co collaborates with corporate leadership to align regional tactics with national service objectives. Michael Glancy executes strategies that focus on delivering high-value services at competitive prices. Through the management of regional marketing operations, Glancy ensures that the brand effectively communicates its value proposition to customers, maintaining a consistent and reliable presence that supports the company's overall mission of providing better moving solutions to more people.

    Rod Tape - President, Marketing Company

    Rod Tape, the President, Marketing Company at U-Haul Holding, directs regional marketing strategies and customer outreach programs. Overseeing the execution of sales initiatives, the President, Marketing Company ensures that the company's moving and storage products reach target demographics effectively. This role involves managing regional sales performance and optimizing the distribution of moving equipment to meet local demand. By analyzing market data and competitor activity, Tape drives strategic adjustments that enhance service delivery and customer satisfaction. The President, Marketing Company collaborates with other regional leaders to ensure operational alignment and resource sharing. Rod Tape executes plans that support the company's core objective of providing affordable and high-quality moving solutions. Through the management of regional marketing assets and personnel, Tape maintains a strong competitive edge, ensuring that the company continues to serve the needs of household and commercial customers across the assigned territory.

    Chad Rome - President, Marketing Company

    Chad Rome, the President, Marketing Company at U-Haul Holding, manages regional marketing operations and customer service initiatives. Overseeing the implementation of sales strategies, the President, Marketing Company ensures that the company's moving and storage services are effectively promoted within the assigned region. This role involves coordinating with local teams to optimize equipment availability and service quality. By monitoring regional market trends and customer feedback, Rome drives improvements in service delivery and operational efficiency. The President, Marketing Company collaborates with corporate leadership to ensure that regional activities support the company's broader mission of providing better products at lower costs. Chad Rome executes strategic initiatives that increase brand awareness and customer loyalty. Through the management of regional resources and personnel, Rome ensures that the company maintains a strong market presence, consistently meeting the moving and storage needs of customers throughout the assigned territory.

    Scott Brackin - President, Marketing Company

    Scott Brackin, the President, Marketing Company at U-Haul Holding, directs regional marketing and sales operations to support the company's moving and storage business. Overseeing the deployment of promotional strategies, the President, Marketing Company ensures that the brand effectively reaches customers in the assigned region. This role involves managing regional sales teams and optimizing the utilization of moving equipment to meet local demand. By analyzing regional performance metrics, Brackin drives strategic decisions that enhance service accessibility and customer satisfaction. The President, Marketing Company collaborates with other regional leaders to ensure consistency in service delivery and operational excellence. Scott Brackin executes plans that align with the company's mission of providing affordable and high-quality moving solutions. Through the management of regional marketing assets, Brackin maintains a strong competitive position, ensuring that the company continues to serve the needs of household and commercial customers effectively.

    David Tyson - Chief Technology Officer

    David Tyson, the Chief Technology Officer at U-Haul Holding, architects the digital infrastructure supporting the company's vast network of moving and storage facilities. Managing the integration of advanced logistics software, the Chief Technology Officer optimizes the customer experience for millions of users across North America. This role involves overseeing cybersecurity protocols, data management systems, and the digital platforms that facilitate equipment reservations and inventory tracking. By modernizing internal technical frameworks, Tyson improves operational efficiency and reduces overhead costs. The Chief Technology Officer collaborates with regional leadership to ensure that technological tools support the specific needs of diverse market operations. David Tyson drives innovation in digital service delivery, ensuring that the company remains at the forefront of the do-it-yourself moving industry. Through the implementation of scalable cloud solutions, Tyson maintains the reliability of critical systems that power the entire organization's daily operations.

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    Frequently Asked Questions Regarding U-Haul Holding Top Executives and Leadership Team

    Who leads U-Haul Holding?
    U-Haul Holding is led by Edward Shoen (Chairman, President, & Chief Executive Officer), along with executives such as Clay McQuade (President (Knoxville)) and Jason Brolliar (President, Marketing Company).
    Who is part of U-Haul Holding’s executive team?
    The executive team of U-Haul Holding includes leaders such as Edward Shoen (Chairman, President, & Chief Executive Officer), Clay McQuade (President (Knoxville)), Jason Brolliar (President, Marketing Company) and other senior executives.
    How many executives does U-Haul Holding have?
    U-Haul Holding has 10 executives leading key business areas.
    What roles are included in U-Haul Holding’s leadership team?
    The leadership team of U-Haul Holding includes roles such as Chairman, President, & Chief Executive Officer, President (Knoxville), President, Marketing Company, President, Assembly Plant (Tempe), President (Milwaukee).