True Value Executive and Leadership Team

William McGann, the Senior Vice President, Chief Financial Officer at True Value, directs all fiscal planning and capital allocation strategies. Overseeing the financial health of the wholesale cooperative, the Senior Vice President, Chief Financial Officer ensures long-term stability for retailer-owned hardware stores. This leadership role involves managing complex supply chain investments and optimizing inventory turnover across North American distribution centers. By maintaining rigorous accounting standards and driving cost-efficiency initiatives, William McGann directly impacts the profitability of the entire organization. McGann secures the necessary funding to support infrastructure upgrades and digital transformation projects. Through precise financial forecasting, the Senior Vice President, Chief Financial Officer enables the company to navigate market fluctuations while providing consistent value to members. Ultimately, McGann maintains the fiscal integrity required to sustain the competitive edge of the cooperative in the home improvement sector.

Joseph Donato, the President at True Value, directs the strategic expansion of retail store footprints and member engagement programs. Overseeing the growth of the cooperative network, the President ensures that independent hardware retailers receive the necessary tools to compete in local markets. This leadership role involves coordinating with regional sales teams to enhance store performance and brand visibility. By implementing standardized merchandising strategies, Joseph Donato directly impacts the revenue growth of member-owned locations. Donato manages the alignment between wholesale supply capabilities and the specific needs of diverse retail environments. Through the development of comprehensive training modules, the President empowers store owners to improve customer service standards. Ultimately, Donato drives the operational success of the cooperative by fostering strong relationships with retailers and ensuring the consistent delivery of high-quality home improvement products across the entire network.

Craig Russell, the President at True Value, directs the optimization of logistics and supply chain distribution networks. Overseeing the movement of hardware merchandise from warehouses to retail storefronts, the President ensures maximum efficiency in the fulfillment process. This leadership role involves managing complex vendor relationships and negotiating procurement contracts to maintain competitive pricing for members. By streamlining distribution channels, Craig Russell directly impacts the speed and reliability of product delivery to independent hardware stores. Russell coordinates with operations teams to implement advanced inventory management systems that reduce overhead costs. Through the continuous improvement of warehouse workflows, the President supports the scalability of the wholesale model. Ultimately, Russell ensures that the supply chain remains a core strength of the cooperative, providing members with the essential inventory required to meet consumer demand in the home improvement market.

Lance Lowery, the President & Owner at True Value, directs the overarching vision and long-term strategic direction of the enterprise. Overseeing the alignment of corporate goals with the needs of the retailer-owned cooperative, the President & Owner ensures that the business model remains focused on member success. This leadership role involves evaluating market trends in the home improvement industry and identifying new opportunities for growth. By fostering a culture of innovation, Lance Lowery directly impacts the competitive positioning of the brand. Lowery manages high-level partnerships and represents the interests of the cooperative to external stakeholders. Through the implementation of sustainable business practices, the President & Owner secures the future viability of the organization. Ultimately, Lowery drives the strategic initiatives that allow the company to maintain its status as a leader in the wholesale hardware industry while supporting the independence of store owners.

Valerie Cichanowicz, the President at True Value, directs the development and execution of marketing programs designed to drive consumer traffic to member stores. Overseeing the brand identity and promotional strategies, the President ensures that the cooperative maintains a strong presence in the home improvement sector. This leadership role involves coordinating national advertising campaigns and localized digital marketing efforts to support individual retailers. By leveraging data analytics to understand consumer behavior, Valerie Cichanowicz directly impacts the effectiveness of promotional spend. Cichanowicz manages the creative direction of the brand to ensure consistency across all retail touchpoints. Through the creation of comprehensive marketing toolkits, the President empowers store owners to execute successful local promotions. Ultimately, Cichanowicz drives the growth of the cooperative by enhancing the visibility of the brand and ensuring that member stores remain the preferred destination for home improvement needs.

Dent Johnson, the President at True Value, directs the integration of technology solutions and digital platforms for the cooperative. Overseeing the modernization of retail systems, the President ensures that members have access to cutting-edge tools for inventory management and point-of-sale operations. This leadership role involves managing the implementation of e-commerce capabilities that bridge the gap between online browsing and in-store purchasing. By digitizing core business processes, Dent Johnson directly impacts the operational efficiency of the entire network. Johnson coordinates with IT teams to secure data infrastructure and improve the user experience for both retailers and consumers. Through the deployment of scalable software solutions, the President supports the digital transformation of the hardware industry. Ultimately, Johnson drives the technological advancement of the cooperative, ensuring that members remain competitive in an increasingly digital marketplace while maintaining the personal service of local hardware stores.

Preston Campbell, the President at True Value, directs the strategic management of human capital and organizational development. Overseeing the recruitment, training, and retention of talent across the corporate structure, the President ensures that the cooperative maintains a high-performing workforce. This leadership role involves fostering a culture of excellence and professional growth that aligns with the mission of supporting independent retailers. By implementing robust performance management systems, Preston Campbell directly impacts the productivity and engagement of the internal teams. Campbell manages the alignment of departmental goals to ensure that all functions work toward the collective success of the cooperative. Through the development of leadership pipelines, the President secures the future stability of the organization. Ultimately, Campbell drives the organizational health of the company, ensuring that the team possesses the expertise and dedication required to provide superior support to the entire network of hardware store owners.