Toast Executive and Leadership Team

Jerome Luo, the Vice President, Chief of Staff To the Chief Executive Officer at Toast, facilitates communication and strategic alignment across the executive leadership team. Luo directs the flow of information between the Chief Executive Officer and various department heads to ensure that corporate objectives remain the primary focus. Overseeing the execution of high-priority projects, the Vice President, Chief of Staff To the Chief Executive Officer monitors progress on key initiatives that impact the company's long-term trajectory. This leadership role involves preparing briefings for board meetings and coordinating cross-functional efforts to solve complex operational problems. Jerome Luo drives organizational efficiency by removing bottlenecks and fostering collaboration between disparate teams. By managing the Chief Executive Officer's strategic agenda, the Vice President, Chief of Staff To the Chief Executive Officer ensures that resources are allocated to the most impactful areas of the business. Luo maintains the operational rhythm necessary for the company to thrive in the fast-paced restaurant software industry.

Anna Geyler, the Chief of Staff To Chief Financial Officer at Toast, manages the financial planning and analysis workflows that support the company's fiscal health. Geyler directs the preparation of financial reports and coordinates with the Chief Financial Officer to ensure accurate forecasting and budget management. Overseeing the integration of financial data across various business units, the Chief of Staff To Chief Financial Officer ensures that leadership possesses the insights required for informed decision-making. This leadership role involves monitoring capital allocation and identifying opportunities for cost optimization within the software development and sales departments. Anna Geyler drives the alignment of financial strategies with the company's long-term growth objectives. By facilitating communication between the finance team and other executive functions, the Chief of Staff To Chief Financial Officer maintains transparency and accountability. Geyler executes processes that strengthen the company's financial position and support ongoing investment in restaurant technology innovation.

Kelly Esten, the Chief Marketing Officer & Chief Operating Officer, Enterprise at Toast, architects brand positioning and operational workflows for large-scale restaurant groups. Esten directs marketing campaigns that highlight the benefits of cloud-based management systems while simultaneously managing the complex operational requirements of enterprise clients. By bridging the gap between promotional outreach and service delivery, the Chief Marketing Officer & Chief Operating Officer, Enterprise ensures that large organizations receive consistent support and high-performance software tools. This leadership role involves analyzing market trends to refine the company's enterprise strategy and improve client retention rates. Kelly Esten drives the adoption of advanced analytics features that help restaurant chains optimize labor costs and menu performance. Through strategic oversight of enterprise operations, the Chief Marketing Officer & Chief Operating Officer, Enterprise maintains the company's reputation as a leader in hospitality technology. Esten secures competitive advantages by delivering scalable solutions tailored to the unique demands of high-volume dining environments.

Omri Traub, the Chief Operating Officer, Retail at Toast, manages the operational execution of software solutions specifically designed for the retail-adjacent restaurant sector. Traub directs the deployment of management systems that help retail-focused dining outlets improve inventory tracking and point-of-sale efficiency. Overseeing the integration of retail-specific features into the core cloud platform, the Chief Operating Officer, Retail ensures that business owners can effectively manage complex supply chains and high-frequency transactions. This leadership role involves coordinating with product development teams to address the unique challenges of retail environments, such as rapid inventory turnover and multi-location management. Omri Traub drives operational excellence by streamlining the implementation process for new retail clients. By focusing on the specific needs of this market segment, the Chief Operating Officer, Retail enhances the overall utility of the software suite. Traub executes strategies that expand the company's footprint within the broader retail and hospitality ecosystem.

Brittany Rothstein, the Chief of Staff & Chief Operating Officer at Toast, manages internal business processes and coordinates the daily operations of the organization. Rothstein directs the implementation of efficiency-focused initiatives that allow the company to scale its cloud-based software services effectively. Overseeing the alignment of departmental goals with the broader corporate mission, the Chief of Staff & Chief Operating Officer ensures that all teams work toward common performance metrics. This leadership role involves optimizing internal workflows to reduce friction in product delivery and customer support. Brittany Rothstein drives the development of operational frameworks that support rapid growth while maintaining high service quality for restaurant clients. By managing the intersection of administrative strategy and operational execution, the Chief of Staff & Chief Operating Officer provides the structure necessary for sustained success. Rothstein executes plans that improve internal productivity and ensure the company remains agile in a competitive market.

Ryan Dobbs, the Chief of Staff & Chief Marketing Officer & Chief Operating Officer, Enterprise at Toast, manages the strategic marketing and operational activities for the company's largest clients. Dobbs directs the development of marketing programs that showcase the benefits of the cloud-based platform to enterprise-level restaurant groups. Overseeing the operational delivery of these services, the Chief of Staff & Chief Marketing Officer & Chief Operating Officer, Enterprise ensures that large-scale clients receive the support and technical capabilities required for their complex operations. This leadership role involves coordinating with sales and product teams to tailor solutions for high-volume environments. Ryan Dobbs drives the growth of the enterprise segment by identifying new market opportunities and refining the company's service delivery model. By managing the intersection of marketing strategy and operational execution, the Chief of Staff & Chief Marketing Officer & Chief Operating Officer, Enterprise maintains the company's competitive edge. Dobbs executes initiatives that solidify the organization's position as a partner for large restaurant chains.

Shovahn Rincon, the Co-founder & Chief Operating Officer at Toast, directs the overarching operational strategy and long-term vision for the company's cloud-based restaurant software. Rincon oversees the development of core business processes that enable the organization to scale its services across diverse markets. By managing the integration of product innovation with operational execution, the Co-founder & Chief Operating Officer ensures that the company remains at the forefront of hospitality technology. This leadership role involves guiding the company's expansion into new regions and overseeing the development of key partnerships that enhance the platform's value. Shovahn Rincon drives the culture of innovation and customer-centricity that defines the organization. Through strategic oversight of all operational functions, the Co-founder & Chief Operating Officer maintains the company's commitment to helping restaurants improve their operations and guest experiences. Rincon executes high-level initiatives that ensure the company's continued growth and market leadership in the restaurant software industry.

Mona Breed, the Chief Information Officer at Toast, directs the technological infrastructure supporting cloud-based restaurant management systems. Breed oversees the security, scalability, and reliability of digital platforms that enable thousands of dining establishments to process transactions and manage inventory. By architecting robust data frameworks, the Chief Information Officer ensures seamless integration between front-of-house hardware and back-office analytics. This leadership role involves constant collaboration with engineering teams to refine software performance and maintain high uptime standards across North American markets. Mona Breed drives the digital transformation agenda, ensuring that restaurant owners possess the tools necessary for modern operational success. Through the implementation of advanced cybersecurity protocols, the Chief Information Officer protects sensitive financial data while fostering innovation in payment processing technology. Ultimately, Breed maintains the technical foundation required for sustained company growth and superior service delivery.

Jonathan Vassil, the Chief Revenue Officer at Toast, manages all sales strategies and customer acquisition initiatives within the restaurant software sector. Vassil directs the expansion of market share by aligning product offerings with the specific needs of diverse dining establishments. Overseeing the entire sales lifecycle, the Chief Revenue Officer ensures that restaurant operators receive tailored solutions to increase profitability and streamline guest interactions. This leadership role involves coordinating with regional sales teams to penetrate new territories and solidify the company's presence in the competitive hospitality technology landscape. Jonathan Vassil drives revenue growth by optimizing pricing models and enhancing the value proposition of the cloud-based platform. By fostering strong relationships with key industry partners, the Chief Revenue Officer secures long-term commercial success. Vassil executes high-level sales tactics that directly contribute to the financial health and market dominance of the organization.

Kyle Blouin, the Senior, Dir- Chief of Staff and Head of Operations at Toast, manages the operational infrastructure and administrative functions that support the company's daily activities. Blouin directs the implementation of systems designed to improve productivity across all departments, ensuring that the organization operates with maximum efficiency. Overseeing the coordination of cross-functional projects, the Senior, Dir- Chief of Staff and Head of Operations monitors the progress of key initiatives that drive the company's mission forward. This leadership role involves refining internal processes to better support the development and maintenance of restaurant software. Kyle Blouin drives the adoption of best practices in operational management, helping the company scale its services to meet increasing demand. By managing the intersection of strategy and execution, the Senior, Dir- Chief of Staff and Head of Operations ensures that the organization remains focused on delivering value to restaurant owners. Blouin executes operational improvements that enhance overall business performance.