Tikshoov Executive and Leadership Team

Roi Sela, the Chief Financial Officer at Tikshoov, manages all fiscal planning and budgetary allocations for the organization. Overseeing the financial health of the contact center operations, the Chief Financial Officer ensures capital efficiency across all service lines. This role involves rigorous analysis of revenue streams from government and health sector contracts to maintain profitability. By implementing robust accounting frameworks, Roi Sela supports the long-term sustainability of the business model. The Chief Financial Officer collaborates with the board to align fiscal goals with the broader expansion strategy in the Israeli market. Through precise forecasting and risk management, the Chief Financial Officer secures the necessary resources for technological upgrades. Maintaining strict compliance with financial regulations remains a top priority for the Chief Financial Officer. Ultimately, the Chief Financial Officer drives the economic stability required for the company to provide high-quality outsourced communication services to diverse business clients.

Roie Sela, the Group Chief Financial Officer at Tikshoov, directs the overarching financial strategy for the entire corporate group. Overseeing the consolidation of fiscal data across multiple business units, the Group Chief Financial Officer ensures alignment with the company's long-term growth objectives. This role involves evaluating investment opportunities in new contact center technologies to improve operational margins. By monitoring market trends in the retail and finance sectors, Roie Sela optimizes the allocation of group assets. The Group Chief Financial Officer collaborates with executive leadership to refine the pricing models for outsourced services. Through strategic financial planning, the Group Chief Financial Officer supports the expansion of the company's footprint across the region. The Group Chief Financial Officer also manages investor relations and ensures transparent reporting of group performance metrics. Ultimately, the Group Chief Financial Officer strengthens the financial architecture that enables the company to deliver consistent value to its diverse client base.

Avihad Vashdi, the President at Tikshoov, leads the strategic direction and daily operations of the entire organization. Overseeing the execution of the company mission, the President ensures that all contact center services meet the highest standards of quality for government and health clients. This leadership role involves fostering partnerships with key stakeholders to expand the company's market reach. By driving operational excellence, Avihad Vashdi maintains the company's position as a leader in the Israeli service industry. The President coordinates with other C-suite members to integrate new technologies and service offerings into the existing business model. Through effective management of human capital and recruitment systems, the President cultivates a high-performance culture. The President also represents the company in high-level negotiations and industry forums. Ultimately, the President provides the vision and oversight necessary to ensure the company continues to enhance communication experiences for all business clients.

Rami Elias, the Chief Technology Officer at Tikshoov, architects the digital infrastructure powering all contact center operations. Managing the integration of state-of-the-art communication technologies, the Chief Technology Officer ensures seamless connectivity for clients in finance and transportation. This leadership role involves overseeing the development of specialized recruitment systems and sign language contact center platforms. By deploying advanced software solutions, Rami Elias enhances the overall communication experience for end-users. The Chief Technology Officer works closely with operational teams to optimize system performance and reduce latency in high-volume environments. Through continuous innovation, the Chief Technology Officer maintains the competitive edge of the company within the Israeli service market. The Chief Technology Officer also directs the cybersecurity protocols necessary to protect sensitive client data across all digital channels. Ultimately, the Chief Technology Officer provides the technical foundation that allows the company to scale its outsourced services effectively.