Leadership Overview
TierPoint has 6 executives leading key functions including strategy, governance, information technology, financial operations, sales growth, and human capital management.
Focused on delivering robust IT and data center services, TierPoint empowers businesses through secure cloud-to-cloud recovery, managed hosting, and advanced encryption services to ensure operational resilience.
Focused on delivering robust IT and data center services, TierPoint empowers businesses through secure cloud-to-cloud recovery, managed hosting, and advanced encryption services to ensure operational resilience.
Leadership Roles at TierPoint
Garrett Sass - Chief Executive Officer
Garrett Sass, the Chief Executive Officer at TierPoint, directs the overarching corporate strategy and long-term vision for the organization. By overseeing the expansion of data center services, the Chief Executive Officer ensures that the company maintains a competitive edge in the cloud-to-cloud recovery and managed hosting markets. Garrett Sass drives operational excellence across all North American facilities, aligning internal resources with the evolving demands of enterprise clients. This leadership role involves constant collaboration with the Board to refine service delivery models and enhance infrastructure security. Through the implementation of high-performance standards, the Chief Executive Officer optimizes the delivery of internet bandwidth and encryption services. By prioritizing customer-centric innovation, the Chief Executive Officer secures the company's position as a leader in the IT services sector, fostering sustainable growth and maintaining high service availability for all clients.
Jerry Kent - Chairman & Chief Executive Officer
Jerry Kent, the Chairman & Chief Executive Officer at TierPoint, governs the strategic direction and high-level corporate policy for the entire organization. As the Chairman & Chief Executive Officer, Kent focuses on the macro-level market positioning of the company, ensuring that the firm remains at the forefront of the IT and data center industry. This role involves architecting long-term investment strategies that support the scaling of cloud-to-cloud recovery and backup services. Jerry Kent maintains rigorous oversight of corporate governance, ensuring that all business units adhere to the highest standards of operational integrity. By fostering strong relationships with key stakeholders and industry partners, the Chairman & Chief Executive Officer drives the company's expansion across diverse regional markets. Through this leadership, the organization consistently delivers reliable, secure, and scalable technology solutions that meet the complex needs of modern enterprise clients.

Mary Meduski - President & Chief Financial Officer
Mary Meduski, the President & Chief Financial Officer at TierPoint, manages the financial health and fiscal planning of the organization. As the President & Chief Financial Officer, Meduski oversees capital allocation, budgeting, and revenue management to support the company's extensive data center and cloud service offerings. This role involves analyzing market trends to identify opportunities for growth in managed hosting and backup services. Mary Meduski collaborates with the executive team to ensure that financial resources are directed toward high-impact infrastructure projects and service enhancements. By maintaining strict financial discipline, the President & Chief Financial Officer supports the company's ability to scale operations across North America effectively. Through the oversight of financial reporting and risk management, the President & Chief Financial Officer ensures long-term stability and profitability, allowing the company to continue providing essential IT services to a broad range of enterprise customers.

Lucie Poulicakos - Senior Vice President and Chief Information Officer
Lucie Poulicakos, the Senior Vice President and Chief Information Officer at TierPoint, manages the internal technology infrastructure and digital transformation initiatives. Overseeing the security protocols for encryption services and cloud-to-cloud recovery platforms, the Senior Vice President and Chief Information Officer ensures that all data center operations remain resilient against emerging threats. Lucie Poulicakos directs the integration of advanced software solutions that support managed hosting and internet bandwidth delivery. This leadership role requires constant coordination with other C-suite members to align technical capabilities with the broader business objectives of the company. By optimizing internal IT workflows, the Senior Vice President and Chief Information Officer enhances the efficiency of service delivery across all regional operations. Through the implementation of cutting-edge technology, the Senior Vice President and Chief Information Officer guarantees that the company provides secure, high-performance IT environments for every client.

Michael Lagg - Chief Sales Officer
Michael Lagg, the Chief Sales Officer at TierPoint, directs the global sales strategy and revenue generation efforts for the company's IT and data center portfolio. Overseeing the sales teams responsible for cloud-to-cloud recovery, managed hosting, and internet bandwidth solutions, the Chief Sales Officer ensures that the company meets its aggressive growth targets. Michael Lagg architects client acquisition programs that target diverse industry sectors, expanding the company's market footprint across various regions. This leadership role involves working closely with the product development teams to ensure that sales offerings align with the actual needs of the customer base. By optimizing the sales funnel and improving conversion rates, the Chief Sales Officer drives consistent revenue growth. Through the implementation of strategic account management, the Chief Sales Officer secures long-term partnerships, ensuring that the company remains the preferred provider for enterprise-grade IT and data center services.
Mary Porter - Senior VP, Human Resources & Chief People Officer
Mary Porter, the Senior VP, Human Resources & Chief People Officer at TierPoint, directs the talent acquisition, organizational development, and employee engagement strategies. As the Senior VP, Human Resources & Chief People Officer, Porter ensures that the company attracts and retains the specialized technical talent required to maintain high-quality data center and cloud services. This role involves designing training programs that keep the workforce updated on the latest encryption and managed hosting technologies. Mary Porter collaborates with the executive leadership to foster a culture of innovation and operational excellence across all regional offices. By managing performance metrics and organizational structure, the Senior VP, Human Resources & Chief People Officer supports the company's ability to scale its human capital alongside its infrastructure growth. Through these efforts, the Senior VP, Human Resources & Chief People Officer ensures that the company maintains a highly skilled team capable of delivering superior IT solutions.

Explore Leadership Teams in Business Services
Improving Enterprises, Inc. is a modern digital services and technology consulting company headquartered in Plano, Texas, founded in 2007 through the merger of Improving Enterprises LLC and Blue Ocean Group, Inc., dedicated to positively changing the perception of the IT professional. Operating as a complete IT services firm with a growing network of over 20 enterprises and more than 2,500 employees worldwide across North America, South America, Europe, and India, Improving helps organizations accelerate innovation by solving their most challenging technology problems through advanced technology consulting, custom software development, application development, recruiting, project management, and expert-led training services. The company operates under the principles of Conscious Capitalism, using business as a force for good by focusing on both purpose and profitability, and is built on a foundation of trust, transparency, and shared success with core values of excellence, involvement, and dedication. Improving specializes in aligning expertise across artificial intelligence, modern applications, enterprise data, cloud architecture, platform engineering, DevOps, and advanced analytics, delivering integrated solutions that blend intelligent systems, scalable software architecture, and data-driven strategy to solve complex business challenges.
Company Leadership
LR
LT
SoftwareOne is a global provider of end-to-end software and cloud technology solutions. The company helps organizations design, procure, implement, and manage their software estate while guiding clients through complex digital transformation initiatives. Their service portfolio includes software asset management, cloud services, digital workplace solutions, security and compliance services, application modernization, and FinOps. SoftwareOne delivers vendor-agnostic consulting and implementation services focused on optimizing clients' technology investments and facilitating cloud adoption. Their PyraCloud platform provides businesses with insights and automation capabilities for managing software and cloud resources. The company serves mid-sized and enterprise clients across various industries worldwide, combining global reach with local expertise to deliver customized technology solutions.
Company Leadership

JB

Founded in 1987, 8x8 is a provider of voice, video, chat and contact center cloud solutions. 8x8 is headquartered in Campbell, California.
Company Leadership
SH


ADA is a data and artificial intelligence company that designs and executes integrated digital, analytics, and marketing solutions. Operating across markets in South and Southeast Asia, ADA partners with leading brands to drive their digital and data maturity, and achieve their business goals. The company is anchored on the following main services: Providing business insights, data enrichment, and advanced analytics.
Company Leadership
.png)

