Leadership Overview
TierPoint has 4 executives leading key functions including strategy, governance, financial operations, and information technology.
Focused on delivering robust IT infrastructure, TierPoint empowers businesses through secure cloud services, managed hosting, and comprehensive data center solutions that drive digital transformation across diverse enterprise markets.
Focused on delivering robust IT infrastructure, TierPoint empowers businesses through secure cloud services, managed hosting, and comprehensive data center solutions that drive digital transformation across diverse enterprise markets.
Leadership Roles at TierPoint
Garrett Sass - Chief Executive Officer
Garrett Sass, the Chief Executive Officer at TierPoint, directs the overarching corporate strategy and operational execution for the organization. Focusing on the expansion of cloud-to-cloud recovery and managed hosting services, Sass aligns internal resources with the evolving demands of the IT services sector. The Chief Executive Officer maintains constant communication with the Board to ensure long-term growth objectives remain prioritized. By overseeing North American market initiatives, Sass strengthens the competitive positioning of the firm within the data center landscape. This leadership role involves constant evaluation of service delivery models to maximize client uptime and security. Garrett Sass drives the implementation of advanced encryption services, ensuring that the company remains at the forefront of data protection standards. Through rigorous oversight of daily business activities, Sass guarantees that the organization delivers consistent value to enterprise customers while maintaining high operational efficiency across all regional data centers.
Jerry Kent - Chairman & Chief Executive Officer
Jerry Kent, the Chairman & Chief Executive Officer at TierPoint, provides high-level governance and strategic vision for the entire enterprise. As the Chairman & Chief Executive Officer, Kent architects the long-term investment roadmap, focusing on the acquisition and integration of cutting-edge IT infrastructure assets. This role involves deep collaboration with the executive team to refine the company's market approach regarding internet bandwidth and managed hosting solutions. Jerry Kent monitors the broader economic landscape to identify opportunities for scaling operations across the United States. By setting the tone for corporate culture and performance standards, Kent ensures that the organization remains agile in a rapidly shifting technology environment. The Chairman & Chief Executive Officer maintains a focus on sustainable growth, balancing immediate service delivery requirements with future-proof technological investments. Through this leadership, Kent secures the financial and operational health of the company, ensuring that all business units remain aligned with the core mission of providing reliable IT services.

Mary Meduski - President & Chief Financial Officer
Mary Meduski, the President & Chief Financial Officer at TierPoint, manages the fiscal health and administrative functions of the organization. Overseeing capital allocation and financial planning, the President & Chief Financial Officer ensures that resources support the deployment of cloud-to-cloud recovery and backup services. Meduski directs the financial reporting processes, providing transparency to stakeholders while optimizing the cost structure of the company's data center operations. This leadership role involves coordinating with other C-suite members to evaluate the profitability of new service offerings and market expansions. Mary Meduski drives the strategic financial initiatives that allow the firm to maintain a robust balance sheet while investing in modern encryption technologies. By monitoring regional performance metrics, Meduski identifies areas for operational improvement and revenue growth. The President & Chief Financial Officer maintains a focus on long-term financial stability, ensuring that the company possesses the necessary capital to innovate within the competitive IT services industry.

Lucie Poulicakos - Senior Vice President and Chief Information Officer
Lucie Poulicakos, the Senior Vice President and Chief Information Officer at TierPoint, architects the technological framework that supports all managed hosting and cloud services. The Senior Vice President and Chief Information Officer directs the engineering teams responsible for maintaining high-availability internet bandwidth and secure data center environments. By overseeing the implementation of advanced encryption protocols, Poulicakos ensures that client data remains protected against emerging threats. This role involves constant collaboration with the executive leadership to align technical capabilities with the evolving needs of the customer base. Lucie Poulicakos drives the modernization of internal IT systems, focusing on scalability and performance optimization across all regional operations. Through the management of complex infrastructure projects, the Senior Vice President and Chief Information Officer guarantees that the company delivers reliable, high-performance solutions. This leadership role remains critical to the firm's ability to provide seamless backup and recovery services to enterprise clients throughout the country.

Explore Leadership Teams in Business Services
Improving Enterprises, Inc. is a modern digital services and technology consulting company headquartered in Plano, Texas, founded in 2007 through the merger of Improving Enterprises LLC and Blue Ocean Group, Inc., dedicated to positively changing the perception of the IT professional. Operating as a complete IT services firm with a growing network of over 20 enterprises and more than 2,500 employees worldwide across North America, South America, Europe, and India, Improving helps organizations accelerate innovation by solving their most challenging technology problems through advanced technology consulting, custom software development, application development, recruiting, project management, and expert-led training services. The company operates under the principles of Conscious Capitalism, using business as a force for good by focusing on both purpose and profitability, and is built on a foundation of trust, transparency, and shared success with core values of excellence, involvement, and dedication. Improving specializes in aligning expertise across artificial intelligence, modern applications, enterprise data, cloud architecture, platform engineering, DevOps, and advanced analytics, delivering integrated solutions that blend intelligent systems, scalable software architecture, and data-driven strategy to solve complex business challenges.
Company Leadership
LR
LT
SoftwareOne is a global provider of end-to-end software and cloud technology solutions. The company helps organizations design, procure, implement, and manage their software estate while guiding clients through complex digital transformation initiatives. Their service portfolio includes software asset management, cloud services, digital workplace solutions, security and compliance services, application modernization, and FinOps. SoftwareOne delivers vendor-agnostic consulting and implementation services focused on optimizing clients' technology investments and facilitating cloud adoption. Their PyraCloud platform provides businesses with insights and automation capabilities for managing software and cloud resources. The company serves mid-sized and enterprise clients across various industries worldwide, combining global reach with local expertise to deliver customized technology solutions.
Company Leadership

JB

Founded in 1987, 8x8 is a provider of voice, video, chat and contact center cloud solutions. 8x8 is headquartered in Campbell, California.
Company Leadership
SH


ADA is a data and artificial intelligence company that designs and executes integrated digital, analytics, and marketing solutions. Operating across markets in South and Southeast Asia, ADA partners with leading brands to drive their digital and data maturity, and achieve their business goals. The company is anchored on the following main services: Providing business insights, data enrichment, and advanced analytics.
Company Leadership
.png)

