Leadership Overview
Thryv has 5 executives leading key functions including strategy, marketing, financial operations, business growth, and legal human resources.
Focused on empowering small business owners through comprehensive software solutions, Thryv delivers essential tools for CRM, marketing, and payment processing to drive sustainable growth and operational efficiency across the nationwide market.
Focused on empowering small business owners through comprehensive software solutions, Thryv delivers essential tools for CRM, marketing, and payment processing to drive sustainable growth and operational efficiency across the nationwide market.
Leadership Roles at Thryv
Dexter Mensah - Chief Executive Officer
Dexter Mensah, the Chief Executive Officer at Thryv, directs the overarching corporate strategy and long-term vision for the organization. By prioritizing the development of integrated software solutions, the Chief Executive Officer ensures small business owners access enterprise-grade technology for CRM, marketing, and payment processing. Mensah oversees the alignment of product innovation with market demands, fostering a culture of growth and operational excellence. This leadership role involves constant engagement with the Board to maintain financial health and competitive positioning. Through the implementation of scalable business models, the Chief Executive Officer drives the expansion of the platform across diverse industries. Dexter Mensah maintains a focus on delivering value to thousands of users, ensuring the software remains the primary choice for managing daily business functions. Ultimately, the Chief Executive Officer secures the company's trajectory as a leader in the small business software sector.
Paul Rouse - Executive Vice President & Chief Financial Officer & Treasurer
Paul Rouse, the Executive Vice President & Chief Financial Officer & Treasurer at Thryv, manages the financial health and capital structure of the enterprise. Overseeing fiscal planning, reporting, and treasury functions, the Executive Vice President & Chief Financial Officer & Treasurer ensures the company maintains the resources necessary for continuous innovation. Rouse directs the allocation of capital to support the development of CRM and marketing software, balancing growth investments with long-term profitability. This leadership role involves rigorous oversight of financial controls and risk management to protect shareholder interests. By providing strategic financial guidance to the executive team, the Executive Vice President & Chief Financial Officer & Treasurer enables informed decision-making regarding market expansion and product development. Paul Rouse monitors economic indicators to adjust financial strategies, ensuring stability in a competitive software landscape. Ultimately, Rouse maintains the fiscal integrity required to support thousands of small business owners.

Grant Freeman - President
Grant Freeman, the President at Thryv, executes the daily operational strategy and manages the core business functions that support small business growth. Overseeing the delivery of the flagship software package, the President ensures the platform meets the needs of over 20 industry customizations. Freeman drives the integration of mobile interfaces and essential business tools, facilitating seamless user experiences for entrepreneurs nationwide. This leadership role involves coordinating cross-departmental efforts to maintain high service standards and operational efficiency. By focusing on the practical application of CRM and payment processing tools, the President ensures the software remains a vital asset for daily business management. Grant Freeman monitors operational performance metrics to identify opportunities for process improvement and service enhancement. Through active management of internal teams, the President supports the company's commitment to helping local businesses thrive. Ultimately, Freeman optimizes the delivery of technology to the small business market.

Tammy Cannizzaro - Chief Marketing Officer
Tammy Cannizzaro, the Chief Marketing Officer at Thryv, architects the global brand strategy and customer acquisition initiatives. Overseeing the promotion of CRM, text marketing, and social media tools, the Chief Marketing Officer ensures the value proposition reaches small business owners nationwide. Cannizzaro drives the development of multi-channel campaigns that highlight the efficiency of the flagship software package. This leadership role requires close collaboration with product teams to translate technical features into compelling market narratives. By analyzing consumer data and industry trends, the Chief Marketing Officer optimizes outreach efforts to maximize market penetration. Tammy Cannizzaro manages the brand identity, ensuring consistent messaging across all digital platforms. Through strategic positioning, the Chief Marketing Officer supports the company's mission to simplify business management for local entrepreneurs. Ultimately, Cannizzaro strengthens the market presence and brand equity of the organization.
Lesley Bolger - Chief Legal Officer, Human Resources
Lesley Bolger, the Chief Legal Officer, Human Resources at Thryv, directs the legal framework and talent management strategies for the organization. Overseeing compliance, corporate governance, and employee development, the Chief Legal Officer, Human Resources ensures the company operates within regulatory standards while fostering a high-performance culture. Bolger manages the legal aspects of software licensing and data privacy, protecting the interests of both the company and the small business owners using the platform. This leadership role involves aligning human capital strategies with the broader business mission to attract and retain top talent. By implementing robust HR policies and legal safeguards, the Chief Legal Officer, Human Resources supports the stability and growth of the workforce. Lesley Bolger provides critical counsel to the executive team on risk mitigation and organizational structure. Ultimately, Bolger ensures the company maintains the ethical and professional standards necessary for long-term success.

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