Leadership Overview
TELUS has 8 executives leading key functions including technology infrastructure, business strategy, corporate finance, and digital product development.
Focused on delivering advanced telecommunications and information technology solutions across Canada, TELUS prioritizes seamless connectivity and digital transformation to empower communities and businesses through innovative, reliable, and high-performance network services.
Focused on delivering advanced telecommunications and information technology solutions across Canada, TELUS prioritizes seamless connectivity and digital transformation to empower communities and businesses through innovative, reliable, and high-performance network services.
Leadership Roles at TELUS
Colleen Dix - Chief Financial Officer, Corporate Affairs & Finance, Office of
Colleen Dix, the Chief Financial Officer, Corporate Affairs & Finance, Office of at TELUS, directs the financial strategy and corporate governance frameworks that underpin the operations of the company. Dix oversees the management of capital allocation, financial reporting, and fiscal planning, ensuring that the organization maintains a strong balance sheet while investing in critical telecommunications infrastructure. By managing the intersection of corporate affairs and financial performance, the Chief Financial Officer, Corporate Affairs & Finance, Office of provides the stability required for sustainable growth. Colleen Dix collaborates with the board and executive leadership to assess risk and identify opportunities for investment in new technologies. This leadership role involves maintaining transparency and regulatory compliance across all financial activities. Through rigorous oversight of fiscal health, Dix supports the ability of the organization to deliver high-quality information technology products and services to customers throughout the national market.
Tobias Dengel - President
Tobias Dengel, the President at TELUS, provides the overarching leadership and strategic direction for the organization, guiding the company through the complexities of the Canadian telecommunications and IT sectors. Dengel oversees the execution of the corporate vision, ensuring that all business units remain focused on delivering high-quality products and services to the market. By fostering a culture of innovation and operational excellence, the President maintains the competitive standing of the company in a rapidly evolving digital landscape. Tobias Dengel collaborates with the executive team to identify growth opportunities and address the challenges inherent in large-scale network operations. This leadership role involves representing the organization to stakeholders and ensuring that the business remains aligned with its long-term objectives. Through the strategic management of resources and talent, Dengel drives the continued success and market expansion of the organization, ensuring that it remains a leader in providing essential connectivity and information technology solutions.

David Fuller - Executive VP & Group President, TELUS Communications
David Fuller, the Executive VP & Group President, TELUS Communications at TELUS, directs the core telecommunications operations and service delivery models that define the market presence of the company. Fuller oversees the management of network services and customer engagement strategies, ensuring that the organization meets the connectivity needs of consumers and businesses across the country. By leading the communications group, the Executive VP & Group President, TELUS Communications optimizes the performance of the primary business units, driving revenue growth and operational efficiency. David Fuller coordinates with other executive leaders to ensure that the infrastructure supports the broader information technology goals of the organization. This leadership role involves navigating the competitive landscape and implementing strategies that enhance service reliability and customer satisfaction. Through the effective management of large-scale communications operations, Fuller secures the position of the company as a premier provider of telecommunications services in the national market.
Jeff McCrone - Chief Technology Officer
Jeff McCrone, the Chief Technology Officer at TELUS, directs the evolution of network architecture and digital infrastructure across the Canadian landscape. McCrone oversees the deployment of next-generation connectivity solutions, ensuring that the underlying systems support the high-bandwidth demands of modern telecommunications. By managing the integration of emerging technologies, the Chief Technology Officer maintains the competitive edge of the company in a rapidly shifting digital market. Jeff McCrone collaborates with engineering teams to optimize network reliability and performance, directly impacting the quality of service provided to millions of users. This leadership role involves constant evaluation of technical roadmaps to align with long-term corporate objectives. Through the implementation of scalable cloud and fiber-optic frameworks, McCrone secures the foundation for future growth, ensuring that the technical backbone remains robust, secure, and capable of supporting the diverse information technology products offered by the organization.
Francois Cardinal - Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health
Francois Cardinal, the Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health at TELUS, drives the expansion of health-focused digital services throughout the national market. Cardinal manages the strategic alignment between business development initiatives and the specific needs of the healthcare sector, ensuring that technological solutions improve patient outcomes and provider efficiency. By overseeing sales operations within the health division, the Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health optimizes revenue streams and market penetration. Francois Cardinal coordinates with cross-functional teams to refine service delivery models, directly influencing the growth of the company's health-tech portfolio. This leadership role requires balancing complex strategic planning with the practical demands of sales execution. Through rigorous market analysis and relationship management, Cardinal strengthens the position of the organization as a leader in digital health innovation across the country.
Rana Bakroun - Chief of Staff & Senior Strategy Manager
Rana Bakroun, the Chief of Staff & Senior Strategy Manager at TELUS, coordinates executive operations and long-term strategic planning to ensure organizational cohesion. Bakroun manages the flow of critical information between leadership tiers, facilitating efficient decision-making processes that support the broader mission of the company. By overseeing the execution of high-level strategic initiatives, the Chief of Staff & Senior Strategy Manager aligns departmental goals with the overarching corporate vision for telecommunications and IT services. Rana Bakroun monitors performance metrics and operational efficiency, providing the necessary insights to pivot strategies in response to market fluctuations. This leadership role involves bridging the gap between executive intent and operational reality, ensuring that all business units remain focused on growth and service excellence. Through meticulous planning and resource allocation, Bakroun drives the internal initiatives that sustain the market presence of the organization within the competitive Canadian landscape.
Joel Windels - Chief of Staff, CP & E
Joel Windels, the Chief of Staff, CP & E at TELUS, manages the operational rhythm and strategic priorities within the corporate planning and execution divisions. Windels oversees the integration of cross-departmental workflows, ensuring that the company maintains a unified approach to delivering telecommunications and information technology products. By facilitating communication between senior leadership and operational teams, the Chief of Staff, CP & E optimizes the execution of complex projects that define the market impact of the organization. Joel Windels monitors the progress of key initiatives, identifying potential bottlenecks and implementing solutions to maintain momentum. This leadership role requires a deep understanding of the internal dynamics that drive corporate success. Through the coordination of resources and the alignment of team objectives, Windels ensures that the organization remains agile and responsive to the evolving needs of the Canadian market, ultimately supporting the long-term financial and operational health of the company.
Vanessa Yuang - Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product
Vanessa Yuang, the Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product at TELUS, leads the digital transformation of customer-facing platforms and product development. Yuang oversees the integration of advanced information systems that enhance the user experience, ensuring that digital solutions remain at the forefront of the telecommunications industry. By managing the strategic roadmap for customer digital tools, the Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product drives innovation in how the company interacts with its client base. Vanessa Yuang coordinates with product teams to ensure that new offerings align with market demands and technical capabilities. This leadership role involves balancing the need for rapid digital deployment with the requirement for robust system security and reliability. Through the optimization of digital product lifecycles, Yuang ensures that the organization continues to provide superior value to customers across the Canadian market.

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