TELUS Executive and Leadership Team

July, 2026

Leadership Overview

TELUS has 9 executives leading key functions including strategy, operations, finance, legal, and social innovation.

Driven by a commitment to innovation, TELUS connects Canadians with technology and services that enhance their lives, fostering a future where everyone can thrive.

Leadership Roles at TELUS

  • Chief Financial Officer, Corporate Affairs & Finance, Office of - Colleen Dix
  • Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health - Francois Cardinal
  • Chief of Staff & Senior Strategy Manager - Rana Bakroun
  • Senior Strategy Manager & Chief of Staff - Priscila Duarte
  • Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product - Vanessa Yuang
  • Chief of Staff, CP & E - Joel Windels
  • Executive VP, Chief Operations Officer & Chief Information Officer - Hesham Fahmy
  • Executive Vice President, Chief Legal & Governance Officer - Andrea Wood
  • Social Innovation Chief & Communications Officer - Jill Schnarr
  • Colleen Dix - Chief Financial Officer, Corporate Affairs & Finance, Office of

    Colleen Dix, the Chief Financial Officer, Corporate Affairs & Finance, Office of at TELUS, directs the company's financial strategy and fiscal operations. Dix oversees all aspects of financial planning, reporting, and investment, ensuring robust fiscal health and sustainable growth for TELUS. This critical role involves managing capital allocation, optimizing financial performance, and ensuring compliance with regulatory requirements across Canada. The scope extends to guiding corporate affairs and finance functions, providing strategic insights that support business objectives. By maintaining strong financial discipline and driving efficiency, Colleen Dix ensures TELUS can continue to invest in innovation and deliver value to its stakeholders. Dix's leadership is fundamental to the company's long-term economic stability.

    Francois Cardinal - Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health

    Francois Cardinal, the Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health at TELUS, directs strategic initiatives within the Telus Health division. Cardinal architects business development plans, focusing on expanding market reach and enhancing sales performance for critical health technology solutions. This leadership role involves close collaboration with executive teams to align sales strategies with overarching corporate objectives, ensuring robust revenue growth and market penetration. The operational scope includes overseeing key account management and fostering strategic partnerships to drive innovation in healthcare delivery. By championing new business models, Francois Cardinal ensures Telus Health maintains its competitive edge and delivers exceptional value to customers across Canada.

    Rana Bakroun - Chief of Staff & Senior Strategy Manager

    Rana Bakroun, the Chief of Staff & Senior Strategy Manager at TELUS, drives strategic planning and execution across key business units. Bakroun manages critical projects, ensuring alignment with TELUS's broader corporate vision and operational goals. This role involves facilitating communication between executive leadership and operational teams, translating strategic directives into actionable plans. The focus is on enhancing organizational efficiency and fostering a culture of continuous improvement. By analyzing market trends and competitive landscapes, Rana Bakroun provides insights that inform strategic decision-making, supporting TELUS's commitment to innovation and customer service excellence. This leadership position is pivotal in optimizing resource allocation and driving impactful business outcomes.

    Priscila Duarte - Senior Strategy Manager & Chief of Staff

    Priscila Duarte, the Senior Strategy Manager & Chief of Staff at TELUS, spearheads strategic planning and operational efficiency initiatives. Duarte manages complex projects, ensuring seamless execution and alignment with TELUS's core business objectives. This position requires a deep understanding of market dynamics and competitive positioning to inform strategic development. The role involves fostering cross-functional collaboration, enabling effective communication between executive leadership and various departments. By identifying opportunities for process optimization and strategic growth, Priscila Duarte contributes significantly to TELUS's mission of delivering innovative telecommunications and information technology solutions across Canada. Duarte's leadership ensures strategic initiatives translate into tangible business results.

    Vanessa Yuang - Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product

    Vanessa Yuang, the Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product at TELUS, directs the technological vision and strategic implementation for customer-facing digital platforms. Yuang oversees the development and deployment of innovative digital solutions, ensuring they align with TELUS's commitment to enhancing customer experience and operational efficiency. This leadership role involves managing IT infrastructure, driving digital transformation initiatives, and fostering product innovation. By integrating advanced technology with strategic business goals, Vanessa Yuang ensures TELUS remains at the forefront of the telecommunications and information technology sectors. Yuang's expertise is critical in optimizing digital product portfolios and driving customer engagement across all service channels.
    Vanessa Yuang

    Joel Windels - Chief of Staff, CP & E

    Joel Windels, the Chief of Staff, CP & E at TELUS, provides strategic support and operational oversight for the Corporate Planning & Execution functions. Windels manages key initiatives, ensuring alignment with TELUS's long-term strategic objectives and financial targets. This role involves facilitating cross-departmental collaboration and driving process improvements to enhance overall business performance. By analyzing operational data and market trends, Joel Windels informs strategic decision-making and resource allocation. The focus is on optimizing planning cycles and ensuring effective execution of corporate strategies across the organization. Windels' leadership contributes to TELUS's ability to adapt to evolving market demands and deliver sustained growth.

    Hesham Fahmy - Executive VP, Chief Operations Officer & Chief Information Officer

    Hesham Fahmy, the Executive VP, Chief Operations Officer & Chief Information Officer at TELUS, drives operational excellence and technological innovation across the organization. Fahmy oversees the integration of advanced IT systems with daily operations, ensuring seamless service delivery and enhanced customer experiences throughout Canada. This dual leadership role involves optimizing operational workflows, managing large-scale technology infrastructure, and spearheading digital transformation initiatives. By aligning IT strategy with business objectives, Hesham Fahmy ensures TELUS leverages technology to achieve its strategic goals. Fahmy's focus on efficiency and cutting-edge solutions positions TELUS as a leader in telecommunications and information technology services, driving growth and customer satisfaction.
    Hesham Fahmy
    Andrea Wood, the Executive Vice President, Chief Legal & Governance Officer at TELUS, directs all legal affairs and corporate governance functions. Wood ensures TELUS operates with the highest ethical standards and adheres to all regulatory requirements across its Canadian operations. This leadership position involves managing legal strategy, overseeing compliance initiatives, and advising the board of directors on governance matters. The scope includes managing risk, protecting the company's interests, and fostering a culture of integrity. By providing expert legal counsel and strategic guidance, Andrea Wood supports TELUS's commitment to responsible business practices and sustainable growth. Wood's oversight is crucial for maintaining stakeholder trust and ensuring long-term corporate stability.
    Andrea Wood

    Jill Schnarr - Social Innovation Chief & Communications Officer

    Jill Schnarr, the Social Innovation Chief & Communications Officer at TELUS, leads initiatives focused on positive societal impact and manages the company's external communications strategy. Schnarr drives programs that leverage TELUS's resources and technology to address social challenges across Canada, aligning with the company's commitment to community well-being. This role involves shaping public perception, managing brand reputation, and ensuring transparent communication with stakeholders. By championing social innovation, Jill Schnarr fosters partnerships that create meaningful change and enhance TELUS's role as a responsible corporate citizen. Schnarr's leadership ensures that TELUS's business objectives are integrated with its social purpose, driving both economic success and community advancement.

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    Frequently Asked Questions Regarding TELUS Top Executives and Leadership Team

    Who leads TELUS?
    TELUS is led by Colleen Dix (Chief Financial Officer, Corporate Affairs & Finance, Office of), along with executives such as Francois Cardinal (Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health) and Rana Bakroun (Chief of Staff & Senior Strategy Manager).
    Who is part of TELUS’s executive team?
    The executive team of TELUS includes leaders such as Colleen Dix (Chief Financial Officer, Corporate Affairs & Finance, Office of), Francois Cardinal (Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health), Rana Bakroun (Chief of Staff & Senior Strategy Manager) and other senior executives.
    How many executives does TELUS have?
    TELUS has 9 executives leading key business areas.
    What roles are included in TELUS’s leadership team?
    The leadership team of TELUS includes roles such as Chief Financial Officer, Corporate Affairs & Finance, Office of, Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health, Chief of Staff & Senior Strategy Manager, Senior Strategy Manager & Chief of Staff, Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product.