Leadership Overview
TELUS has 9 executives leading key functions including operations, finance, strategy, legal, and communications.
Committed to connecting Canadians through advanced technology, TELUS delivers comprehensive telecommunications and information technology services while maintaining a strong focus on social innovation and digital transformation across the national market.
Committed to connecting Canadians through advanced technology, TELUS delivers comprehensive telecommunications and information technology services while maintaining a strong focus on social innovation and digital transformation across the national market.
Leadership Roles at TELUS
Colleen Dix - Chief Financial Officer, Corporate Affairs & Finance, Office of
Colleen Dix, the Chief Financial Officer, Corporate Affairs & Finance, Office of at TELUS, oversees the financial health and corporate governance of the organization. Dix manages capital allocation, financial reporting, and fiscal planning to support the company's long-term growth objectives. By maintaining rigorous financial controls, the Chief Financial Officer, Corporate Affairs & Finance, Office of ensures transparency and accountability across all business units. Colleen Dix collaborates with the executive team to evaluate investment opportunities and mitigate financial risks in the volatile telecommunications market. This role involves directing corporate affairs to align financial strategies with regulatory requirements and stakeholder expectations. Through disciplined management of assets and liabilities, the Chief Financial Officer, Corporate Affairs & Finance, Office of secures the capital necessary for infrastructure investment and technological advancement. This leadership function remains vital for sustaining the company's market position and delivering consistent value to shareholders throughout the Canadian operations.
Tobias Dengel - President
Tobias Dengel, the President at TELUS, leads the overall strategic direction and operational performance of the organization. Dengel manages the execution of business plans that drive growth in the telecommunications and information technology sectors. By setting the vision for the company, the President ensures that all divisions work toward common goals of innovation and service excellence. Tobias Dengel collaborates with the executive team to identify new market opportunities and optimize the company's competitive position across Canada. This role involves overseeing the performance of key business units and ensuring that the organization delivers consistent value to customers. Through decisive leadership and a focus on long-term sustainability, the President guides the company through technological shifts and market challenges. This leadership position remains central to the company's success, driving the strategic initiatives that define its role as a leading provider of connectivity and digital solutions in the national market.

Joel Windels - Chief of Staff, CP & E
Joel Windels, the Chief of Staff, CP & E at TELUS, manages internal alignment and operational efficiency across the organization. Windels coordinates cross-functional initiatives to ensure the seamless delivery of telecommunications products and services throughout the Canadian market. By streamlining communication between departments, the Chief of Staff, CP & E facilitates rapid decision-making processes that support the broader corporate mission. Joel Windels monitors key performance indicators to identify areas for process improvement, ensuring that the company maintains its competitive edge in the information technology sector. This leadership role requires constant collaboration with senior management to refine internal workflows and optimize resource allocation. Through rigorous oversight of daily operations, the Chief of Staff, CP & E drives the execution of strategic goals, ultimately strengthening the infrastructure that supports the company's extensive service portfolio across diverse regional landscapes.
Vanessa Yuang - Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product
Vanessa Yuang, the Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product at TELUS, directs the evolution of digital customer experiences. Yuang oversees the integration of advanced information technology systems to enhance product delivery and user engagement. By architecting robust digital solutions, the Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product ensures that the company remains at the forefront of technological innovation in Canada. Vanessa Yuang collaborates with product teams to align digital roadmaps with long-term business objectives, fostering a culture of continuous improvement. This role involves managing complex data infrastructures that support millions of users, ensuring reliability and scalability across all digital platforms. Through strategic planning and technical leadership, the Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product optimizes the customer journey, driving growth and operational excellence within the competitive telecommunications landscape.

Francois Cardinal - Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health
Francois Cardinal, the Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health at TELUS, leads the expansion of health-focused technology solutions. Cardinal manages sales operations and strategic development to increase market penetration for digital health services across Canada. By aligning business strategy with clinical needs, the Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health ensures that the company provides high-value outcomes for healthcare providers and patients. Francois Cardinal coordinates with internal teams to refine sales methodologies and improve service delivery models. This leadership position involves identifying new growth opportunities within the health technology sector and executing plans to capture market share. Through rigorous analysis of industry trends, the Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health drives revenue growth while maintaining the company's commitment to improving health outcomes through innovative digital tools.
Hesham Fahmy - Executive VP, Chief Operations Officer & Chief Information Officer
Hesham Fahmy, the Executive VP, Chief Operations Officer & Chief Information Officer at TELUS, manages the core operational and technical infrastructure of the company. Fahmy directs the deployment of advanced network technologies and information systems to ensure service reliability across Canada. By integrating operational efficiency with cutting-edge IT solutions, the Executive VP, Chief Operations Officer & Chief Information Officer optimizes the delivery of telecommunications products. Hesham Fahmy oversees large-scale projects that modernize the company's digital backbone, supporting high-speed connectivity for millions of customers. This leadership role involves coordinating with technical teams to maintain network integrity and security while driving innovation in service delivery. Through strategic oversight of operations and information technology, the Executive VP, Chief Operations Officer & Chief Information Officer ensures that the company meets the evolving demands of the digital economy, maintaining a robust and scalable foundation for all business activities.

Rana Bakroun - Chief of Staff & Senior Strategy Manager
Rana Bakroun, the Chief of Staff & Senior Strategy Manager at TELUS, facilitates the development and execution of corporate strategy. Bakroun coordinates high-level initiatives that align departmental goals with the company's overarching mission of providing superior telecommunications services. By analyzing market trends and competitive dynamics, the Chief of Staff & Senior Strategy Manager provides actionable insights that guide executive decision-making. Rana Bakroun manages complex projects that span multiple business units, ensuring consistency and focus in the pursuit of growth. This role involves fostering collaboration across the organization to streamline strategic planning and improve operational agility. Through rigorous monitoring of strategic milestones, the Chief of Staff & Senior Strategy Manager ensures that the company remains responsive to the changing needs of the Canadian market. This leadership position is essential for maintaining organizational alignment and driving the successful implementation of long-term business objectives across all sectors.
Andrea Wood - Executive Vice President, Chief Legal & Governance Officer
Andrea Wood, the Executive Vice President, Chief Legal & Governance Officer at TELUS, manages the legal framework and corporate governance standards for the organization. Wood oversees compliance, regulatory affairs, and risk management to ensure that all business activities align with legal requirements. By providing strategic legal counsel, the Executive Vice President, Chief Legal & Governance Officer protects the company's interests in a complex regulatory environment. Andrea Wood coordinates with the board of directors to uphold high standards of corporate ethics and transparency. This role involves navigating legal challenges related to telecommunications infrastructure and information technology services across Canada. Through proactive management of legal risks, the Executive Vice President, Chief Legal & Governance Officer supports the company's growth and stability. This leadership position ensures that the organization operates with integrity, maintaining the trust of customers and stakeholders while navigating the evolving legal landscape of the telecommunications sector.

Jill Schnarr - Social Innovation Chief & Communications Officer
Jill Schnarr, the Social Innovation Chief & Communications Officer at TELUS, directs the company's public image and social responsibility initiatives. Schnarr manages corporate communications to ensure consistent messaging across all channels, reinforcing the brand's commitment to community impact. By integrating social innovation into the core business model, the Social Innovation Chief & Communications Officer drives programs that leverage technology for positive societal change. Jill Schnarr oversees stakeholder engagement strategies that build trust and enhance the company's reputation in the Canadian market. This role involves leading campaigns that highlight the company's contributions to digital literacy and environmental sustainability. Through effective communication and strategic partnerships, the Social Innovation Chief & Communications Officer ensures that the organization's values are clearly articulated to customers, employees, and investors. This leadership function plays a critical role in maintaining the company's status as a socially responsible leader in the telecommunications industry.
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