Leadership Overview
TELUS has 10 executives leading key functions including strategy, information technology, operations, finance, communications, legal, and human resources.
Committed to connecting Canadians through advanced technology, TELUS delivers comprehensive telecommunications and information technology services while maintaining a strong focus on social innovation and digital transformation across the national market.
Committed to connecting Canadians through advanced technology, TELUS delivers comprehensive telecommunications and information technology services while maintaining a strong focus on social innovation and digital transformation across the national market.
Leadership Roles at TELUS
Colleen Dix - Chief Financial Officer, Corporate Affairs & Finance, Office of
Colleen Dix, the Chief Financial Officer, Corporate Affairs & Finance, Office of at TELUS, manages the financial health and corporate governance frameworks that support the company's telecommunications operations. Overseeing capital allocation and fiscal planning, Dix ensures that financial resources effectively fuel the expansion of IT products and services. This leadership role involves maintaining transparency in corporate affairs while optimizing the balance sheet for long-term stability. By directing financial strategy, Colleen Dix supports the organization's ability to invest in infrastructure and innovation across the Canadian market. The Chief Financial Officer, Corporate Affairs & Finance, Office of maintains rigorous oversight of fiscal performance, ensuring alignment with shareholder expectations and regulatory requirements. Through disciplined financial management, Dix secures the necessary capital to drive growth and maintain the company's status as a leader in the telecommunications industry.
Tobias Dengel - President
Tobias Dengel, the President at TELUS, architects the overarching vision for the company's telecommunications and information technology business units. Overseeing the execution of corporate strategy, Dengel ensures that all divisions remain focused on delivering high-quality products and services to the Canadian market. This leadership role involves guiding the executive team toward achieving long-term growth and operational excellence. By fostering a culture of innovation, Tobias Dengel drives the company's ability to adapt to rapid technological changes. The President maintains a focus on market expansion and the strengthening of the company's brand presence. Through decisive leadership and strategic oversight, Dengel secures the organization's competitive standing and ensures that all operational activities align with the core mission of connecting people through advanced technology and reliable service delivery.

Vanessa Yuang - Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product
Vanessa Yuang, the Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product at TELUS, directs the integration of digital product roadmaps with core telecommunications infrastructure. Overseeing the evolution of customer-facing digital platforms, Yuang ensures that technological investments align with broader corporate objectives for service delivery. This leadership role involves managing complex data architectures to enhance user experiences across the Canadian market. By optimizing digital product lifecycles, Vanessa Yuang directly impacts the efficiency of customer interactions and the scalability of IT solutions. The Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product maintains rigorous standards for system performance while fostering innovation within the product development lifecycle. Through strategic oversight of digital assets, Yuang secures long-term competitive advantages for the organization in an increasingly connected landscape.

Joel Windels - Chief of Staff, CP & E
Joel Windels, the Chief of Staff, CP & E at TELUS, coordinates cross-functional initiatives to streamline corporate planning and execution. Managing the alignment of internal resources with the company's telecommunications service goals, Windels facilitates communication between executive leadership and operational teams. This role requires constant monitoring of project milestones to ensure that organizational objectives remain on track within the competitive Canadian landscape. By refining internal processes, Joel Windels drives operational excellence and supports the successful delivery of IT products. The Chief of Staff, CP & E maintains a focus on high-level strategic coordination, ensuring that all departments operate in harmony with the overarching mission. Through meticulous planning and resource allocation, Windels strengthens the company's ability to respond to market demands while maintaining a consistent focus on long-term growth and operational stability.
Rana Bakroun - Chief of Staff & Senior Strategy Manager
Rana Bakroun, the Chief of Staff & Senior Strategy Manager at TELUS, architects the strategic framework that guides the company's telecommunications and IT service expansion. Overseeing the development of long-term business plans, Bakroun ensures that corporate initiatives remain responsive to shifting market conditions across Canada. This leadership role involves synthesizing complex data to inform executive decision-making and resource prioritization. By aligning departmental goals with the broader corporate vision, Rana Bakroun drives sustainable growth and operational efficiency. The Chief of Staff & Senior Strategy Manager maintains a focus on identifying emerging opportunities within the technology sector, ensuring that the organization remains at the forefront of innovation. Through rigorous strategic analysis and cross-departmental collaboration, Bakroun secures the company's market position and supports the successful execution of critical business objectives.
Hesham Fahmy - Executive VP, Chief Operations Officer & Chief Information Officer
Hesham Fahmy, the Executive VP, Chief Operations Officer & Chief Information Officer at TELUS, directs the operational backbone and technological infrastructure that power the company's telecommunications services. Overseeing the integration of IT systems with daily operational workflows, Fahmy ensures that service delivery remains seamless and scalable across the national network. This leadership role involves managing large-scale technical teams to maintain high availability and performance standards. By optimizing operational processes, Hesham Fahmy drives efficiency and supports the company's commitment to providing reliable IT products. The Executive VP, Chief Operations Officer & Chief Information Officer maintains a focus on modernizing infrastructure to meet the evolving needs of the Canadian market. Through strategic oversight of both operations and information technology, Fahmy secures the company's ability to innovate and maintain a competitive edge in the telecommunications sector.

Francois Cardinal - Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health
Francois Cardinal, the Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health at TELUS, leads the expansion of health-focused technology solutions within the broader telecommunications portfolio. Overseeing sales strategies for health services, Cardinal ensures that digital products reach key stakeholders across the Canadian healthcare landscape. This leadership role involves bridging the gap between strategic development and frontline sales execution to drive revenue growth. By aligning health-tech initiatives with corporate goals, Francois Cardinal supports the company's mission to improve patient outcomes through connectivity. The Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health maintains a focus on market penetration and partnership development. Through targeted sales efforts and strategic planning, Cardinal secures the company's position as a vital provider of integrated health and technology services.
Katherine Mejia - Talent Specialist & Chief People Officer
Katherine Mejia, the Talent Specialist & Chief People Officer at TELUS, architects the human capital strategy that supports the company's telecommunications and IT workforce. Overseeing talent acquisition, development, and organizational culture, Mejia ensures that the company attracts and retains the expertise necessary to drive innovation. This leadership role involves aligning people-focused initiatives with the broader business goals of the organization. By fostering an inclusive and high-performing work environment, Katherine Mejia drives employee engagement and operational productivity across the Canadian market. The Talent Specialist & Chief People Officer maintains a focus on building a resilient workforce capable of adapting to the fast-paced technology sector. Through strategic talent management and the cultivation of a strong corporate culture, Mejia secures the human resources required to maintain the company's leadership position.
Andrea Wood - Executive Vice President, Chief Legal & Governance Officer
Andrea Wood, the Executive Vice President, Chief Legal & Governance Officer at TELUS, directs the legal and regulatory frameworks that govern the company's telecommunications and IT operations. Overseeing compliance and corporate governance, Wood ensures that all business activities adhere to Canadian legal standards while supporting strategic growth. This leadership role involves managing complex legal risks and providing counsel on major corporate initiatives. By maintaining rigorous governance standards, Andrea Wood drives operational integrity and protects the company's interests. The Executive Vice President, Chief Legal & Governance Officer maintains a focus on navigating the regulatory landscape to facilitate the deployment of new technologies. Through expert legal oversight and strategic guidance, Wood secures the company's ability to operate effectively and ethically within the competitive telecommunications market.

Jill Schnarr - Social Innovation Chief & Communications Officer
Jill Schnarr, the Social Innovation Chief & Communications Officer at TELUS, directs the company's public engagement and corporate social responsibility initiatives. Overseeing the communication strategy, Schnarr ensures that the organization's commitment to social impact and technological advancement resonates with stakeholders across Canada. This leadership role involves managing brand reputation and fostering community partnerships that align with the company's telecommunications mission. By integrating social innovation into the core business model, Jill Schnarr drives positive change and enhances the company's public profile. The Social Innovation Chief & Communications Officer maintains a focus on transparent communication and the promotion of sustainable practices. Through strategic messaging and community-focused programs, Schnarr secures the company's reputation as a socially responsible leader in the telecommunications and information technology sector.
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