TELUS Executive and Leadership Team

Francis Pinto, the Chief Financial Officer at TELUS, oversees the financial health and strategic fiscal planning for the organization. Pinto manages all financial operations, including accounting, budgeting, forecasting, and investor relations, ensuring robust financial governance across TELUS's telecommunications and information technology services. This critical role involves developing financial strategies that support long-term growth, profitability, and shareholder value. By analyzing market trends and economic conditions, Francis Pinto guides investment decisions and resource allocation to maximize operational efficiency and market penetration in Canada. The Chief Financial Officer's responsibilities include managing risk, ensuring compliance with financial regulations, and reporting financial performance to stakeholders. Pinto's leadership ensures financial stability and enables TELUS to pursue strategic opportunities for expansion and innovation in the technology sector.

Bill Sayles, the Chief Information Officer at TELUS, directs the company's information technology strategy and operations. Overseeing all IT infrastructure and systems, Sayles ensures the seamless delivery of telecommunications and information technology products and services across Canada. This leadership role involves managing technology roadmaps, optimizing system performance, and driving digital transformation initiatives that align with TELUS's core business objectives. By architecting robust IT solutions, Bill Sayles supports the company's commitment to enhancing customer experiences and operational efficiency. The Chief Information Officer's purview extends to cybersecurity, data management, and the implementation of cutting-edge technologies that maintain TELUS's competitive edge in the Canadian market. Sayles's strategic direction ensures that technology investments directly contribute to the company's growth and service excellence.

Joel Windels, the Chief of Staff, Connected Products & Experiences at TELUS, drives strategic initiatives and operational alignment within the connected products division. Windels supports the executive leadership in defining and executing the vision for TELUS's expanding portfolio of connected devices and services across Canada. This role involves coordinating cross-functional teams, managing key projects, and ensuring that product development aligns with market demands and TELUS's overall business strategy. By fostering collaboration between engineering, marketing, and sales, Joel Windels enhances the delivery of innovative customer solutions. The Chief of Staff's focus on operational excellence and strategic planning ensures that TELUS remains at the forefront of the connected technology landscape. Windels's efforts directly contribute to the seamless integration and successful market introduction of new products and experiences.

Colleen Dix, the Project Management Office Telus Sustainability & Environmental Solutions Chief of Staff at TELUS, spearheads strategic project management for sustainability and environmental initiatives. Dix directs the execution of key projects aimed at enhancing TELUS's environmental performance and developing sustainable solutions for its telecommunications and IT services across Canada. This leadership position involves overseeing project lifecycles, managing resources, and ensuring that all sustainability efforts align with corporate objectives and regulatory requirements. By coordinating with internal teams and external partners, Colleen Dix drives progress in environmental stewardship and the implementation of green technologies. The Chief of Staff's role is crucial in translating sustainability goals into actionable plans and measurable outcomes. Dix's dedication ensures TELUS advances its commitment to environmental responsibility and sustainable business practices.

Sandy McIntosh, the Executive Vice President, People & Culture and Chief Human Resources Officer at TELUS, leads the strategic direction for all human capital management initiatives. McIntosh cultivates a thriving organizational culture and ensures TELUS attracts, develops, and retains top talent across its Canadian operations. This comprehensive role encompasses talent acquisition, employee engagement, compensation and benefits, organizational development, and fostering a diverse and inclusive workplace. By aligning HR strategies with TELUS's business objectives, Sandy McIntosh drives employee performance and supports the company's mission to provide exceptional telecommunications and information technology services. The Chief Human Resources Officer's leadership is pivotal in building a motivated workforce that champions innovation and customer satisfaction. McIntosh's commitment to people and culture strengthens TELUS's foundation for sustained success and growth.

Jessica Smith, the HR Business Partner & Manager & Chief Information Officer at TELUS, bridges human resources strategy with information technology operations. Smith supports key business units by aligning HR practices with IT objectives and ensuring technology solutions meet organizational needs across Canada. This dual-focused role involves managing HR partnerships for technology teams and contributing to IT strategy development and implementation. By fostering effective communication and collaboration, Jessica Smith enhances employee experience within technology departments and drives the adoption of IT services. The Chief Information Officer aspect of the role ensures that technology infrastructure supports HR functions and overall business goals. Smith's integrated approach optimizes both people and technology resources for TELUS's continued success in the telecom and IT sectors.

Katherine Son, the Chief Technology Officer, L4 Data Management (Office) at TELUS, directs the strategic management and governance of data across the organization. Son oversees the development and implementation of advanced data management solutions, ensuring data integrity, security, and accessibility for TELUS's telecommunications and information technology operations in Canada. This critical role involves architecting data frameworks, optimizing data pipelines, and driving data-driven decision-making to enhance service delivery and customer insights. By leading initiatives in data warehousing, analytics, and master data management, Katherine Son ensures that TELUS leverages its data assets effectively. The Chief Technology Officer's focus on data governance and quality is essential for maintaining compliance and supporting innovation. Son's expertise strengthens TELUS's capacity to utilize data for strategic advantage and operational excellence.

Vanessa Yuang, the Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product at TELUS, drives strategic planning and IT leadership for customer-facing digital initiatives. Yuang aligns technology roadmaps with product development and customer experience goals across TELUS's Canadian market. This multifaceted role involves overseeing the strategy and execution of digital solutions, ensuring seamless integration of technology with product offerings. By collaborating with product management and engineering teams, Vanessa Yuang enhances the digital journey for TELUS customers. The Chief Information Officer responsibilities focus on delivering robust and scalable IT infrastructure to support digital products and services. Yuang's strategic oversight ensures that TELUS's digital solutions are innovative, user-friendly, and contribute to customer loyalty and business growth.

Rana Bakroun, the Chief of Staff & Senior Strategy Manager at TELUS, provides strategic support and drives key initiatives across the organization. Bakroun collaborates with executive leadership to refine and execute TELUS's strategic priorities, ensuring alignment across departments in its Canadian operations. This role involves managing strategic projects, conducting market analysis, and facilitating cross-functional collaboration to achieve business objectives. By translating strategic vision into actionable plans, Rana Bakroun enhances operational efficiency and supports TELUS's growth in the telecommunications and information technology sectors. The Senior Strategy Manager's expertise in strategic planning and execution is vital for navigating market dynamics. Bakroun's contributions ensure TELUS remains agile and responsive to evolving industry demands.

Gaston Dagnault, the Chief Negotiator Chief Technology Officer at TELUS, leads technological strategy with a focus on complex negotiations and partnerships. Dagnault oversees the development and implementation of advanced technology solutions that support TELUS's business objectives and contractual agreements across Canada. This unique dual role requires a deep understanding of both technical architecture and strategic negotiation tactics. By guiding technological advancements, Gaston Dagnault ensures that TELUS maintains a competitive edge and secures favorable terms in critical business dealings. The Chief Technology Officer's responsibilities include driving innovation in areas such as network infrastructure and digital services. Dagnault's expertise in technology and negotiation is instrumental in shaping TELUS's strategic partnerships and future technological direction.

Colleen Dix, the Project Management Office Telus Sustainability & Environmental Solutions Chief of Staff at TELUS, spearheads strategic project management for sustainability and environmental initiatives. Dix directs the execution of key projects aimed at enhancing TELUS's environmental performance and developing sustainable solutions for its telecommunications and IT services across Canada. This leadership position involves overseeing project lifecycles, managing resources, and ensuring that all sustainability efforts align with corporate objectives and regulatory requirements. By coordinating with internal teams and external partners, Colleen Dix drives progress in environmental stewardship and the implementation of green technologies. The Chief of Staff's role is crucial in translating sustainability goals into actionable plans and measurable outcomes. Dix's dedication ensures TELUS advances its commitment to environmental responsibility and sustainable business practices.