Leadership Overview
TELUS has 10 executives leading key functions including information technology, business strategy, technology, and project management.
Driven by innovation, TELUS is dedicated to providing telecommunications and information technology products and services across Canada, focusing on enhancing customer experiences and driving digital transformation.
Driven by innovation, TELUS is dedicated to providing telecommunications and information technology products and services across Canada, focusing on enhancing customer experiences and driving digital transformation.
Leadership Roles at TELUS
Bill Sayles - Chief Information Officer
Bill Sayles, the Chief Information Officer at TELUS, directs the company's information technology strategy and operations. Sayles oversees the development and implementation of technology solutions that support TELUS's core business objectives in telecommunications and information technology services. This leadership role involves managing IT infrastructure, ensuring data security, and driving digital transformation initiatives across the organization. Sayles's focus is on optimizing IT systems to enhance operational efficiency and support the delivery of innovative products and services to customers throughout Canada. The Chief Information Officer ensures that technology investments align with the company's overall strategic goals, fostering a robust and scalable IT environment. Sayles's oversight extends to managing IT budgets and resources, ensuring maximum return on investment while maintaining high standards of service delivery. The Chief Information Officer's responsibilities include leading teams responsible for network management, software development, and IT support, all critical to TELUS's market position.
Francois Cardinal - Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health
Francois Cardinal, the Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health at TELUS, spearheads business strategy development and sales initiatives within the Telus Health division. Cardinal's role encompasses defining strategic growth plans, identifying new market opportunities, and leading sales teams to achieve revenue targets. The Development Director, Business Strategy & To Chief of Staff & Vice President, Sales Telus Health ensures alignment between business strategy and operational execution, particularly within the health technology sector. This involves close collaboration with other leaders to integrate innovative solutions and expand market reach. Cardinal's leadership drives the commercial success of Telus Health, focusing on delivering value to healthcare providers and consumers. The scope of responsibilities includes market analysis, partnership development, and the strategic deployment of sales resources. Francois Cardinal's impact is measured by the growth and profitability of the Telus Health portfolio, reinforcing TELUS's commitment to advancing health outcomes through technology.
Gaston Dagnault - Chief Negotiator Chief Technology Officer
Gaston Dagnault, the Chief Negotiator Chief Technology Officer at TELUS, drives the company's technological vision and leads critical negotiation efforts. Dagnault is responsible for setting the technology roadmap, overseeing research and development, and ensuring TELUS remains at the forefront of telecommunications innovation. The Chief Negotiator Chief Technology Officer also plays a pivotal role in strategic negotiations, securing key partnerships and agreements that advance the company's technological capabilities and market position. This dual focus ensures that TELUS not only develops cutting-edge technology but also effectively leverages it through strategic alliances. Gaston Dagnault's expertise guides the integration of new technologies, from network infrastructure to digital services, supporting the company's broad range of offerings across Canada. The Chief Negotiator Chief Technology Officer's leadership ensures technological superiority and strategic advantage in a competitive landscape.
Joel Windels - Chief of Staff, Connected Products & Experiences
Joel Windels, the Chief of Staff, Connected Products & Experiences at TELUS, enhances strategic execution and operational alignment for the Connected Products & Experiences division. Windels supports the executive leadership in defining and implementing strategic initiatives, ensuring seamless coordination across various teams and functions. The Chief of Staff, Connected Products & Experiences facilitates communication, drives project management, and optimizes workflows to accelerate the delivery of innovative products and services. This role is crucial for translating strategic objectives into actionable plans, fostering collaboration, and ensuring that the division's efforts contribute directly to TELUS's overall mission. Joel Windels's focus is on improving operational efficiency and driving the successful launch and management of connected consumer products. The Chief of Staff, Connected Products & Experiences works closely with product development, marketing, and sales teams to ensure a cohesive and impactful market presence.
Karolynn Tassé - Chief Information Officer & Experience Team Member
Karolynn Tassé, the Chief Information Officer & Experience Team Member at TELUS, drives the company's information technology strategy with a strong emphasis on customer experience. Tassé oversees the technological infrastructure and digital platforms that underpin TELUS's services, ensuring reliability, security, and scalability. As an Experience Team Member, Tassé also focuses on how technology directly impacts customer interactions and satisfaction, advocating for user-centric design and seamless digital journeys. The Chief Information Officer & Experience Team Member collaborates across departments to integrate IT solutions that enhance both internal operations and external service delivery. Karolynn Tassé's leadership ensures that technology investments are strategically aligned with the goal of providing exceptional customer experiences throughout Canada. This role is critical in shaping TELUS's digital future, focusing on innovation and operational excellence in IT management.
Colleen Dix - Project Management Office Telus Sustainability & Environmental Solutions Chief of Staff
Colleen Dix, the Project Management Office Telus Sustainability & Environmental Solutions Chief of Staff at TELUS, directs strategic initiatives within the sustainability and environmental solutions domain. Dix oversees the Project Management Office, ensuring the effective planning, execution, and delivery of sustainability-focused projects across the organization. The Project Management Office Telus Sustainability & Environmental Solutions Chief of Staff plays a key role in aligning these initiatives with TELUS's broader corporate responsibility goals and environmental targets. Colleen Dix's responsibilities include managing project portfolios, optimizing resource allocation, and fostering collaboration among teams dedicated to environmental solutions. This leadership ensures that TELUS advances its commitment to sustainability through well-managed, impactful projects. The Chief of Staff, Project Management Office Telus Sustainability & Environmental Solutions drives operational excellence in environmental programs, contributing to TELUS's reputation as a responsible corporate citizen.
Katherine Son - Chief Technology Officer, L4 Data Management ( Office)
Katherine Son, the Chief Technology Officer, L4 Data Management ( Office) at TELUS, leads the strategic direction for data management technologies and operations. Son is responsible for architecting and implementing robust data management solutions that ensure data integrity, security, and accessibility across TELUS's extensive operations in Canada. The Chief Technology Officer, L4 Data Management ( Office) oversees the development of data governance frameworks and the adoption of advanced data analytics capabilities. Katherine Son's role is critical in leveraging data as a strategic asset, driving informed decision-making and supporting the company's innovation in telecommunications and information technology. This leadership position ensures that TELUS maintains a competitive edge through superior data management practices and technological advancements. Son's focus is on building scalable and efficient data systems that support business growth and operational excellence.
Vanessa Yuang - Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product
Vanessa Yuang, the Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product at TELUS, drives strategic planning and IT leadership for customer-facing digital solutions. Yuang oversees the technology strategy and execution for products and services designed to enhance the customer experience across Canada. The Strategy Chief of Staff & Chief Information Officer, Customer Digital Solutions & Product ensures that digital platforms are innovative, reliable, and user-friendly, supporting TELUS's commitment to customer satisfaction. Vanessa Yuang's role involves close collaboration with product development, marketing, and operations teams to align technology initiatives with business objectives. This leadership position is crucial for translating strategic vision into tangible digital solutions that meet evolving customer needs. Yuang's focus is on leveraging technology to create seamless and engaging customer journeys, reinforcing TELUS's market leadership in digital services.
Ian Hung - Senior Engineer & Chief Technology Officer, Strategy & Unified Planning)
Ian Hung, the Senior Engineer & Chief Technology Officer, Strategy & Unified Planning) at TELUS, directs the technological strategy and engineering efforts for unified planning initiatives. Hung is responsible for developing and implementing advanced engineering solutions that support TELUS's long-term strategic objectives and operational planning across its telecommunications and IT services. The Senior Engineer & Chief Technology Officer, Strategy & Unified Planning) oversees the integration of new technologies and methodologies to enhance network performance, service delivery, and overall business efficiency. Ian Hung's leadership ensures that TELUS maintains a robust technological foundation, capable of supporting future growth and innovation. This role is vital for aligning engineering capabilities with strategic planning, driving technological advancements that benefit customers and stakeholders throughout Canada. Hung's expertise contributes to TELUS's position as a leader in technological development and strategic foresight.
Priscila Duarte - Senior Strategy Manager & Chief of Staff
Priscila Duarte, the Senior Strategy Manager & Chief of Staff at TELUS, enhances strategic execution and operational effectiveness across key business functions. Duarte supports executive leadership by driving strategic initiatives, facilitating cross-functional collaboration, and ensuring alignment with TELUS's overarching business goals. The Senior Strategy Manager & Chief of Staff plays a critical role in translating strategic plans into actionable programs, optimizing resource deployment, and monitoring progress towards key performance indicators. Priscila Duarte's focus is on driving efficiency and innovation, ensuring that strategic objectives are met with precision and impact. This leadership position is instrumental in navigating complex business challenges and opportunities within the Canadian telecommunications and IT landscape. Duarte's contributions are vital to maintaining TELUS's competitive advantage through astute strategic management and operational oversight.
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