Teleflora Executive and Leadership Team

Paula Davis, the President at Teleflora, directs the overarching strategy and operational framework for the company. Overseeing all major business units, Paula Davis ensures alignment with Teleflora's mission to connect consumers with floral arrangements and support its network of florists across the United States. This leadership role involves driving innovation in floral services and enhancing the customer experience. By optimizing internal processes and fostering strong relationships with affiliate florists, Paula Davis directly impacts the company's market presence and growth. Ultimately, Davis secures Teleflora's position as a leader in the floral industry through strategic vision and decisive execution.

Casandra Ballard, the President, S Club & National Accounts Customer Service at Teleflora, spearheads critical customer service operations and manages key national accounts. Overseeing the S Club program and dedicated national account teams, Casandra Ballard ensures exceptional service delivery and cultivates strong, lasting relationships with Teleflora's largest clients. This leadership position involves developing and implementing customer retention strategies and driving service excellence across all touchpoints. By optimizing support channels and empowering customer service representatives, Casandra Ballard directly enhances client satisfaction and loyalty. Ultimately, Ballard strengthens Teleflora's reputation for reliable and personalized service, contributing significantly to sustained business relationships and revenue.

James Curtis, the President & National Account Customer Service Representative at Teleflora, manages vital national account relationships and oversees associated customer service functions. Directing the servicing of Teleflora's key national accounts, James Curtis ensures seamless communication and efficient problem resolution for these significant business partners. This dual role involves both strategic account management and hands-on customer support, guaranteeing that national clients receive dedicated attention. By fostering proactive engagement and addressing client needs with precision, James Curtis directly contributes to the retention and expansion of Teleflora's national account portfolio. Ultimately, Curtis solidifies Teleflora's commitment to high-touch service for its most important business relationships.

Patricia Huggins, the President, Unit at Teleflora, leads a specific operational unit within the company, focusing on its strategic direction and performance. Overseeing the day-to-day management and long-term planning for this designated unit, Patricia Huggins ensures its contributions align with Teleflora's broader objectives of providing floral arrangements and supporting its network. This leadership role involves optimizing unit-specific processes, managing resources effectively, and driving productivity. By implementing targeted initiatives and fostering a culture of accountability within the unit, Patricia Huggins directly enhances operational efficiency and output. Ultimately, Huggins strengthens Teleflora's overall capacity and market responsiveness through dedicated unit leadership.