Syniverse Executive and Leadership Team

September, 2026

Leadership Overview

Syniverse has 6 executives leading key functions including strategy, financial oversight, business relationship management, legal affairs, and regional operations.

Focused on advancing global mobile connectivity, Syniverse delivers essential roaming, messaging, and networking solutions that empower mobile network operators to bridge communication gaps across the international telecommunications landscape.

Leadership Roles at Syniverse

  • President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member - John McRae
  • Chief Financial Officer - Bill Sansalone
  • Executive Vice President & Chief Financial Officer - Mark Maddry
  • Senior Director - Chief Information Officer Business Relationship Management - Theodore Boggs
  • Executive Vice President & Chief Legal Officer - William Petersen
  • Senior VP (Asia Pacific) - Paul Hodges
  • John McRae - President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member

    John McRae, the President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member at Syniverse, directs the overarching strategic vision and operational execution for the entire organization. By aligning complex mobile roaming clearing and settlement services with evolving market demands, McRae ensures the company maintains a competitive edge in the global telecommunications sector. This leadership role involves managing the integration of advanced networking and messaging solutions to optimize performance across diverse mobile network operator environments. Through rigorous oversight of internal processes and technological infrastructure, the President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member drives efficiency and long-term value creation. John McRae maintains constant collaboration with the Board to refine corporate governance and expand market reach, ultimately securing the firm's position as a critical partner for mobile operators worldwide.

    Bill Sansalone - Chief Financial Officer

    Bill Sansalone, the Chief Financial Officer at Syniverse, manages the fiscal health and capital allocation strategies necessary to support the company's expansive telecommunications service portfolio. By overseeing financial planning, reporting, and risk management, the Chief Financial Officer ensures the organization maintains the liquidity required to invest in next-generation mobile roaming and messaging technologies. This role involves close coordination with executive leadership to evaluate the profitability of various business services and identify opportunities for sustainable growth. Bill Sansalone monitors global economic trends to mitigate financial exposure while driving operational efficiency across all departments. Through precise budgetary control and strategic investment analysis, the Chief Financial Officer supports the firm's mission to provide reliable networking solutions to mobile network operators. By maintaining rigorous financial standards, Sansalone secures the capital foundation required for the company to innovate within the highly competitive telecommunications market.
    Bill Sansalone

    Mark Maddry - Executive Vice President & Chief Financial Officer

    Mark Maddry, the Executive Vice President & Chief Financial Officer at Syniverse, architects the financial framework that enables the delivery of complex mobile clearing and settlement services. By focusing on long-term revenue optimization and cost-structure management, the Executive Vice President & Chief Financial Officer ensures the company remains agile in the face of shifting telecommunications industry dynamics. This leadership position involves managing investor relations and ensuring transparency in all fiscal reporting activities. Mark Maddry collaborates with the executive team to align capital expenditures with the company's core mission of enhancing mobile network operator capabilities. Through the implementation of robust financial controls, the Executive Vice President & Chief Financial Officer drives the scalability of messaging and networking solutions. By prioritizing fiscal discipline and strategic resource allocation, Maddry supports the organization's ability to maintain its market-leading position while delivering consistent value to stakeholders across the global telecommunications ecosystem.
    Mark Maddry

    Theodore Boggs - Senior Director - Chief Information Officer Business Relationship Management

    Theodore Boggs, the Senior Director - Chief Information Officer Business Relationship Management at Syniverse, facilitates the critical alignment between information technology capabilities and the specific business needs of mobile network operator clients. By managing these essential relationships, the Senior Director - Chief Information Officer Business Relationship Management ensures that the company's messaging and roaming solutions directly address the technical challenges faced by global partners. This role involves translating complex client requirements into actionable technology roadmaps that enhance service delivery and operational reliability. Theodore Boggs coordinates with internal engineering teams to prioritize product development based on market feedback and evolving industry standards. Through proactive engagement with key stakeholders, the Senior Director - Chief Information Officer Business Relationship Management drives the adoption of new networking services. By bridging the gap between technical infrastructure and client-facing business objectives, Boggs ensures the company remains a trusted partner in the telecommunications sector.
    William Petersen, the Executive Vice President & Chief Legal Officer at Syniverse, directs all legal, regulatory, and compliance initiatives essential for operating within the global telecommunications landscape. By navigating the complex legal frameworks governing mobile roaming and messaging services, the Executive Vice President & Chief Legal Officer protects the company's intellectual property and contractual interests. This role involves managing international regulatory requirements to ensure seamless service delivery across diverse jurisdictions. William Petersen provides critical guidance to the executive team regarding risk mitigation and corporate governance, ensuring all business activities align with legal standards. Through the oversight of complex negotiations and litigation strategies, the Executive Vice President & Chief Legal Officer secures the firm's operational continuity. By maintaining a robust legal defense and proactive compliance posture, Petersen enables the organization to pursue its mission of providing innovative networking solutions without compromising regulatory integrity or corporate reputation.

    Paul Hodges - Senior VP (Asia Pacific)

    Paul Hodges, the Senior VP (Asia Pacific) at Syniverse, drives the company's strategic expansion and operational success across the diverse and rapidly growing Asia Pacific telecommunications market. By overseeing regional sales, service delivery, and client engagement, the Senior VP (Asia Pacific) ensures that mobile network operators in the region receive high-quality roaming, messaging, and clearing services. This role involves adapting the company's global technology solutions to meet the specific regulatory and infrastructure requirements of regional markets. Paul Hodges collaborates with local partners to increase market penetration and strengthen the firm's competitive position. Through the management of regional teams, the Senior VP (Asia Pacific) optimizes service performance and fosters long-term client loyalty. By focusing on the unique demands of the Asia Pacific landscape, Hodges ensures that the company's core mission of bridging communication gaps remains effective and scalable within this vital geographic territory.

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    Frequently Asked Questions Regarding Syniverse Top Executives and Leadership Team

    Who leads Syniverse?
    Syniverse is led by John McRae (President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member), along with executives such as Bill Sansalone (Chief Financial Officer) and Mark Maddry (Executive Vice President & Chief Financial Officer).
    Who is part of Syniverse’s executive team?
    The executive team of Syniverse includes leaders such as John McRae (President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member), Bill Sansalone (Chief Financial Officer), Mark Maddry (Executive Vice President & Chief Financial Officer) and other senior executives.
    How many executives does Syniverse have?
    Syniverse has 6 executives leading key business areas.
    What roles are included in Syniverse’s leadership team?
    The leadership team of Syniverse includes roles such as President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member, Chief Financial Officer, Executive Vice President & Chief Financial Officer, Senior Director - Chief Information Officer Business Relationship Management, Executive Vice President & Chief Legal Officer.