Syniverse Executive and Leadership Team

August, 2026

Leadership Overview

Syniverse has 7 executives leading key functions including strategy, financial oversight, business relationship management, human resources, regional operations, and legal affairs.

Focused on advancing global connectivity, Syniverse delivers essential mobile roaming, messaging, and networking solutions to empower telecommunications operators worldwide through robust, scalable infrastructure.

Leadership Roles at Syniverse

  • President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member - John McRae
  • Chief Financial Officer - Bill Sansalone
  • Executive Vice President & Chief Financial Officer - Mark Maddry
  • Senior Director - Chief Information Officer Business Relationship Management - Theodore Boggs
  • Executive Vice President & Chief Human Resources Officer - Sandra Rosa
  • Executive Vice President & Chief Legal Officer - William Petersen
  • Senior VP (Asia Pacific) - Paul Hodges
  • John McRae - President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member

    John McRae, the President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member at Syniverse, directs the overarching strategic vision and operational execution for the entire organization. McRae architects the integration of complex mobile roaming, clearing, and settlement services to ensure seamless global connectivity for mobile network operators. By aligning the internal technology roadmap with evolving market demands, the President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member optimizes service delivery across all business units. This leadership role involves constant collaboration with the Board to drive long-term value and sustainable growth. Through rigorous oversight of information systems and operational workflows, John McRae maintains the high standards required for mission-critical telecommunications infrastructure. The executive ensures that Syniverse remains at the forefront of the industry by fostering innovation and operational excellence across all international markets.

    Bill Sansalone - Chief Financial Officer

    Bill Sansalone, the Chief Financial Officer at Syniverse, manages the fiscal health and capital allocation strategies necessary to support global telecommunications services. Sansalone directs financial planning, reporting, and treasury functions to ensure the company maintains a competitive edge in mobile roaming and messaging markets. By analyzing complex revenue streams from clearing and settlement operations, the Chief Financial Officer provides the data-driven insights required for strategic decision-making. This role involves maintaining rigorous internal controls and financial transparency to satisfy stakeholders and support long-term investment in network technology. Bill Sansalone oversees the financial integration of new business services, ensuring that all fiscal activities align with the broader corporate mission of connecting mobile operators worldwide. Through disciplined cost management and capital efficiency, the Chief Financial Officer secures the financial stability required to navigate the rapidly evolving telecommunications landscape and sustain the company's market position.
    Bill Sansalone

    Mark Maddry - Executive Vice President & Chief Financial Officer

    Mark Maddry, the Executive Vice President & Chief Financial Officer at Syniverse, drives the enterprise-wide financial strategy and risk management frameworks. Maddry oversees the optimization of capital structures to fund the development of advanced networking and messaging solutions. By evaluating the profitability of diverse mobile network operator services, the Executive Vice President & Chief Financial Officer ensures that resource allocation supports high-growth initiatives. This leadership position requires close coordination with other executive leaders to align financial performance with operational goals. Mark Maddry manages the financial aspects of global expansion, ensuring that the company maintains a robust balance sheet while investing in next-generation telecommunications technology. Through meticulous financial forecasting and performance monitoring, the Executive Vice President & Chief Financial Officer mitigates operational risks and enhances shareholder value. Maddry maintains a focus on long-term fiscal sustainability, ensuring that the organization possesses the necessary liquidity to innovate within the competitive global mobile ecosystem.
    Mark Maddry

    Theodore Boggs - Senior Director - Chief Information Officer Business Relationship Management

    Theodore Boggs, the Senior Director - Chief Information Officer Business Relationship Management at Syniverse, bridges the gap between complex information technology capabilities and the specific needs of mobile network operator clients. Boggs architects engagement strategies that ensure the company's messaging and roaming solutions directly address the technical requirements of global partners. By fostering strong relationships with key stakeholders, the Senior Director - Chief Information Officer Business Relationship Management aligns IT service delivery with client-side business objectives. This role involves translating intricate technical specifications into actionable business value, ensuring that clients maximize the utility of the company's networking platforms. Theodore Boggs manages the communication flow between internal technical teams and external partners to streamline service implementation and support. Through proactive relationship management, the Senior Director - Chief Information Officer Business Relationship Management drives client satisfaction and retention, ensuring that the company's technology services remain integral to the success of mobile operators across diverse international markets.

    Sandra Rosa - Executive Vice President & Chief Human Resources Officer

    Sandra Rosa, the Executive Vice President & Chief Human Resources Officer at Syniverse, directs the global talent strategy and organizational development initiatives. Rosa architects programs that attract, retain, and develop the specialized workforce required to maintain the company's leadership in telecommunications technology. By overseeing performance management, compensation, and corporate culture, the Executive Vice President & Chief Human Resources Officer ensures that the organization remains agile and capable of meeting the demands of the mobile roaming and messaging sectors. This role involves aligning human capital with the company's strategic goals, fostering an environment of innovation and operational excellence. Sandra Rosa manages the integration of diverse teams across global operations, ensuring that the workforce remains unified in the mission to provide superior networking services. Through strategic workforce planning and leadership development, the Executive Vice President & Chief Human Resources Officer builds the organizational capacity necessary to support the company's long-term growth and competitive advantage in the global market.
    William Petersen, the Executive Vice President & Chief Legal Officer at Syniverse, directs the legal strategy, regulatory compliance, and corporate governance frameworks for the entire organization. Petersen architects the legal protections necessary for the company's intellectual property and complex mobile roaming and messaging contracts. By overseeing global regulatory adherence, the Executive Vice President & Chief Legal Officer ensures that all business operations comply with international telecommunications laws and standards. This role involves managing litigation, risk mitigation, and corporate transactions to protect the company's interests in a highly regulated industry. William Petersen provides critical guidance to the Board and executive leadership on legal matters that impact the company's strategic direction and market operations. Through proactive legal management, the Executive Vice President & Chief Legal Officer supports the company's mission by creating a secure and compliant environment for innovation, ensuring that all business services are delivered within the bounds of global legal requirements.

    Paul Hodges - Senior VP (Asia Pacific)

    Paul Hodges, the Senior VP (Asia Pacific) at Syniverse, directs all regional operations and business development efforts across the Asia Pacific market. Hodges architects the expansion of mobile roaming, clearing, and messaging services to meet the unique demands of operators in this high-growth region. By overseeing local partnerships and service delivery, the Senior VP (Asia Pacific) ensures that the company's global technology solutions are effectively localized and deployed. This role involves navigating complex regulatory environments and competitive landscapes to secure market share and drive regional revenue growth. Paul Hodges coordinates with global leadership to align regional activities with the company's overarching mission of providing seamless connectivity. Through strategic market analysis and relationship building, the Senior VP (Asia Pacific) enhances the company's footprint in the region, ensuring that mobile network operators receive the high-quality support and infrastructure necessary to thrive in the rapidly evolving Asia Pacific telecommunications sector.

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    Frequently Asked Questions Regarding Syniverse Top Executives and Leadership Team

    Who leads Syniverse?
    Syniverse is led by John McRae (President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member), along with executives such as Bill Sansalone (Chief Financial Officer) and Mark Maddry (Executive Vice President & Chief Financial Officer).
    Who is part of Syniverse’s executive team?
    The executive team of Syniverse includes leaders such as John McRae (President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member), Bill Sansalone (Chief Financial Officer), Mark Maddry (Executive Vice President & Chief Financial Officer) and other senior executives.
    How many executives does Syniverse have?
    Syniverse has 7 executives leading key business areas.
    What roles are included in Syniverse’s leadership team?
    The leadership team of Syniverse includes roles such as President, Chief Executive Officer & Chief Operating Officer & Chief Information Officer & General Manager & Board Member, Chief Financial Officer, Executive Vice President & Chief Financial Officer, Senior Director - Chief Information Officer Business Relationship Management, Executive Vice President & Chief Human Resources Officer.