Leadership Overview
SMART CARE has 7 executives leading key functions including strategy, technology, revenue, finance, climate solutions, equipment solutions, and human resources.
Focused on operational excellence, SMART CARE delivers comprehensive commercial kitchen repair and maintenance services across the United States to ensure maximum uptime for the foodservice industry.
Focused on operational excellence, SMART CARE delivers comprehensive commercial kitchen repair and maintenance services across the United States to ensure maximum uptime for the foodservice industry.
Leadership Roles at SMART CARE
James Mylett - Chief Executive Officer
James Mylett, the Chief Executive Officer at SMART CARE, directs the overarching corporate strategy and long-term vision for the organization. Mylett oversees the expansion of commercial kitchen repair services across the United States, ensuring alignment between operational capabilities and market demand. By coordinating with the executive leadership team, the Chief Executive Officer drives initiatives that enhance service reliability for the foodservice industry. This leadership role involves managing high-level partnerships and optimizing the national service footprint to maintain competitive advantages. Through rigorous oversight of business performance, James Mylett secures sustainable growth and operational efficiency. The Chief Executive Officer maintains a focus on scaling the infrastructure necessary to support complex maintenance requirements, ultimately positioning the company as a leader in the commercial equipment solutions sector while fostering a culture of technical excellence and customer-centric service delivery.
Veronica Lubatkin - President & Chief Financial Officer
Veronica Lubatkin, the President & Chief Financial Officer at SMART CARE, directs the financial health and strategic planning of the organization. Lubatkin oversees capital allocation, budgeting, and financial reporting to ensure the company maintains the resources necessary for national service expansion. By managing the fiscal framework, the President & Chief Financial Officer supports the operational requirements of the commercial kitchen repair business. This leadership role involves analyzing market trends and financial risks to guide executive decision-making and long-term investment strategies. Through the implementation of robust financial controls, Veronica Lubatkin drives profitability and operational efficiency across all service regions. The President & Chief Financial Officer maintains a focus on optimizing the balance sheet and ensuring that financial performance aligns with the company's mission to provide reliable maintenance solutions to the foodservice industry, ultimately securing the stability and growth of the enterprise.

Joel Lehman - President, Climate Solutions
Joel Lehman, the President, Climate Solutions at SMART CARE, directs the specialized division focused on refrigeration and HVAC maintenance for the commercial foodservice industry. Lehman oversees the technical training and deployment of field teams dedicated to climate control equipment across the United States. By ensuring the reliability of refrigeration systems, the President, Climate Solutions drives operational uptime for clients who depend on precise temperature management. This leadership role involves managing supply chain logistics for critical climate-related parts and coordinating with regional managers to maintain high service standards. Through the development of preventative maintenance programs, Joel Lehman reduces equipment failure rates and enhances client satisfaction. The President, Climate Solutions maintains a focus on technical innovation within the climate sector, ensuring that the company remains at the forefront of refrigeration repair and maintenance while supporting the broader mission of comprehensive equipment solutions.
David Clark - President, Foodservice Equipment Solutions
David Clark, the President, Foodservice Equipment Solutions at SMART CARE, directs the core repair and maintenance operations for cooking and food preparation equipment. Clark oversees the national network of technicians and service centers, ensuring rapid response times for the foodservice industry. By managing the operational execution of repair services, the President, Foodservice Equipment Solutions drives efficiency and quality control across all service territories. This leadership role involves optimizing field operations and implementing standardized repair protocols to ensure consistent performance. Through the oversight of equipment maintenance programs, David Clark supports the operational continuity of commercial kitchens throughout the United States. The President, Foodservice Equipment Solutions maintains a focus on workforce development and technical proficiency, ensuring that the company delivers high-quality repair services that meet the rigorous demands of the foodservice sector while maintaining a competitive edge in the market.
Krishnan Narayan - Chief Technology Officer
Krishnan Narayan, the Chief Technology Officer at SMART CARE, architects the digital infrastructure and technical systems supporting nationwide kitchen equipment maintenance. Narayan manages the integration of advanced diagnostic tools and data analytics to improve service response times for the foodservice industry. By overseeing the development of proprietary software platforms, the Chief Technology Officer ensures technicians possess the real-time information required for efficient repairs. This leadership role involves collaborating with operational teams to digitize workflows and enhance the overall customer experience through technological innovation. Through the implementation of scalable cloud solutions, Krishnan Narayan drives the modernization of service delivery models. The Chief Technology Officer maintains a focus on cybersecurity and system reliability, ensuring that all digital assets support the core mission of providing comprehensive repair solutions across the United States while maintaining high standards of operational performance and technical accuracy.
Robert Darbonne - Chief Revenue Officer
Robert Darbonne, the Chief Revenue Officer at SMART CARE, directs all sales strategies and revenue generation activities across the United States. Darbonne oversees the expansion of the customer base within the commercial foodservice industry, focusing on long-term service contracts and maintenance partnerships. By aligning sales efforts with the company's technical capabilities, the Chief Revenue Officer ensures consistent growth in market share. This leadership role involves managing regional sales teams and developing pricing models that reflect the value of comprehensive equipment repair services. Through the optimization of the sales funnel and client acquisition processes, Robert Darbonne drives financial performance and market penetration. The Chief Revenue Officer maintains a focus on building strong relationships with national accounts, ensuring that the company meets the evolving needs of the foodservice sector while achieving aggressive revenue targets and sustaining the organization's position as a premier provider of maintenance solutions.

Laura Weiss - Vice President, Human Resources
Laura Weiss, the Vice President, Human Resources at SMART CARE, directs the talent acquisition, employee development, and organizational culture initiatives. Weiss oversees the recruitment of skilled technicians and administrative staff required to support the company's national service footprint. By implementing training programs and performance management systems, the Vice President, Human Resources ensures the workforce remains capable of meeting the complex maintenance needs of the foodservice industry. This leadership role involves fostering an inclusive environment and managing employee relations to drive retention and engagement. Through the development of human capital strategies, Laura Weiss supports the operational goals of the organization and ensures alignment with corporate values. The Vice President, Human Resources maintains a focus on building a high-performing team that delivers exceptional service, ultimately contributing to the company's success as a leading provider of commercial kitchen repair and maintenance solutions.
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