Leadership Overview
SMART CARE has 7 executives leading key functions including strategy, financial oversight, technology development, revenue growth, human capital, climate solutions, and foodservice equipment operations.
Focused on operational excellence, SMART CARE delivers comprehensive commercial kitchen repair and maintenance services across the United States to ensure maximum equipment uptime for the foodservice industry.
Focused on operational excellence, SMART CARE delivers comprehensive commercial kitchen repair and maintenance services across the United States to ensure maximum equipment uptime for the foodservice industry.
Leadership Roles at SMART CARE
James Mylett - Chief Executive Officer
James Mylett, the Chief Executive Officer at SMART CARE, directs the overarching corporate strategy and long-term vision for the organization. Mylett oversees the expansion of commercial kitchen repair services across the United States, ensuring that the company maintains its position as a leader in the foodservice maintenance sector. By aligning operational goals with market demands, the Chief Executive Officer drives sustainable growth and enhances service delivery standards. Mylett fosters collaboration among the executive leadership team to optimize resource allocation and improve technical efficiency. This leadership role involves constant evaluation of industry trends to anticipate client needs within the complex commercial kitchen landscape. Through rigorous management of organizational performance, James Mylett secures the company's reputation for reliability and excellence. The Chief Executive Officer remains dedicated to scaling the business while maintaining the high-quality service standards that define the brand in the competitive national marketplace.
Veronica Lubatkin - Chief Financial Officer
Veronica Lubatkin, the Chief Financial Officer at SMART CARE, manages the fiscal health and capital allocation strategies for the entire organization. Lubatkin oversees financial planning, reporting, and risk management to support the company's national expansion in the commercial kitchen repair sector. By analyzing revenue streams and operational costs, the Chief Financial Officer ensures that the business maintains a robust balance sheet capable of funding future growth initiatives. Lubatkin collaborates with other executive leaders to align budgetary priorities with the strategic goals of the foodservice equipment maintenance division. This leadership role involves implementing financial controls that improve profitability and operational efficiency across all regional service centers. Through precise forecasting and diligent oversight of capital investments, Veronica Lubatkin provides the necessary stability for long-term success. The Chief Financial Officer maintains a focus on maximizing shareholder value while ensuring the company possesses the resources required to deliver superior maintenance solutions to clients nationwide.

Joel Lehman - President, Climate Solutions
Joel Lehman, the President, Climate Solutions at SMART CARE, manages the specialized division focused on refrigeration and HVAC maintenance for commercial kitchens. Lehman oversees the technical operations and service delivery for climate-controlled equipment, ensuring that foodservice operators maintain optimal temperatures for food safety and compliance. By focusing on the unique requirements of refrigeration systems, the President, Climate Solutions drives efficiency and reliability in a critical segment of the company's service portfolio. Lehman collaborates with the broader executive team to integrate climate-specific maintenance strategies into the national service offering. This leadership role involves managing a team of specialized technicians and ensuring that the division meets rigorous performance standards across all regions. Through the implementation of proactive maintenance protocols, Joel Lehman reduces equipment failure rates and extends the lifespan of client assets. The President, Climate Solutions remains dedicated to providing high-quality, specialized repair services that support the operational continuity of commercial kitchens throughout the United States.
David Clark - President, Foodservice Equipment Solutions
David Clark, the President, Foodservice Equipment Solutions at SMART CARE, directs the core operations and service delivery for the company's primary commercial kitchen repair business. Clark oversees the daily maintenance activities and field operations that ensure foodservice equipment remains functional and efficient for clients nationwide. By optimizing service workflows and managing the logistics of repair parts, the President, Foodservice Equipment Solutions drives operational excellence and customer satisfaction. Clark collaborates with the executive team to align service delivery with the company's strategic growth objectives and market expansion efforts. This leadership role involves managing a large-scale workforce of technicians and ensuring consistent service quality across diverse geographic regions. Through the implementation of standardized repair processes, David Clark improves response times and reduces equipment downtime for foodservice operators. The President, Foodservice Equipment Solutions remains focused on maintaining the company's reputation as the premier provider of comprehensive maintenance services for the commercial kitchen industry.
Krishnan Narayan - Chief Technology Officer
Krishnan Narayan, the Chief Technology Officer at SMART CARE, architects the digital infrastructure and technical systems that power the company's service delivery model. Narayan oversees the integration of advanced diagnostic tools and maintenance tracking software to improve the efficiency of commercial kitchen repairs. By modernizing the technological framework, the Chief Technology Officer enables field technicians to access real-time data, thereby reducing downtime for foodservice clients across the United States. Narayan collaborates with the executive team to implement scalable solutions that support the company's rapid growth and operational complexity. This leadership role involves managing cybersecurity protocols and data analytics to optimize service scheduling and inventory management. Through the deployment of innovative digital platforms, Krishnan Narayan enhances the overall customer experience and operational transparency. The Chief Technology Officer ensures that the organization remains at the forefront of technological advancement within the commercial foodservice maintenance industry, driving continuous improvement in service speed and accuracy.
Robert Darbonne - Chief Revenue Officer
Robert Darbonne, the Chief Revenue Officer at SMART CARE, drives the commercial strategy and sales initiatives that expand the company's footprint in the foodservice industry. Darbonne oversees the national sales force and manages client relationships to ensure consistent revenue growth across all service territories. By identifying new market opportunities and refining the value proposition for commercial kitchen maintenance, the Chief Revenue Officer secures long-term contracts with major foodservice operators. Darbonne collaborates with the operations team to align sales targets with service capacity, ensuring that the company meets client expectations for reliability and responsiveness. This leadership role involves developing pricing models and go-to-market strategies that differentiate the brand in a competitive landscape. Through the implementation of data-driven sales processes, Robert Darbonne optimizes the conversion funnel and increases market share. The Chief Revenue Officer remains focused on building a sustainable pipeline of business that supports the company's mission of providing essential repair solutions to the national market.

Laura Weiss - Vice President, Human Resources
Laura Weiss, the Vice President, Human Resources at SMART CARE, directs the talent acquisition, employee development, and organizational culture initiatives for the company. Weiss oversees the recruitment of skilled technicians and administrative staff necessary to maintain the high standards of commercial kitchen repair services. By fostering a culture of safety and professional growth, the Vice President, Human Resources ensures that the workforce remains engaged and capable of meeting the demands of the foodservice industry. Weiss collaborates with the executive leadership team to align human capital strategies with the company's broader operational goals and expansion plans. This leadership role involves managing performance management systems and employee relations to maintain high retention rates across the national footprint. Through the development of comprehensive training programs, Laura Weiss equips the team with the technical and soft skills required for excellence. The Vice President, Human Resources drives initiatives that promote diversity and inclusion, ensuring the organization attracts top talent to support its mission of providing reliable maintenance solutions.
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