Leadership Overview
SMART CARE has 7 executives leading key functions including strategy, technology, revenue, finance, foodservice equipment, human resources, and climate solutions.
Focused on delivering excellence in commercial kitchen maintenance, SMART CARE prioritizes operational reliability and technical precision to support the evolving needs of the U.S. foodservice industry.
Focused on delivering excellence in commercial kitchen maintenance, SMART CARE prioritizes operational reliability and technical precision to support the evolving needs of the U.S. foodservice industry.
Leadership Roles at SMART CARE
James Mylett - Chief Executive Officer
James Mylett, the Chief Executive Officer at SMART CARE, directs the overarching corporate strategy and long-term vision for the organization. Mylett oversees the expansion of commercial kitchen repair and maintenance services across the United States, ensuring alignment between operational capabilities and market demand. By fostering partnerships with key industry stakeholders, the Chief Executive Officer drives sustainable growth and maintains high service standards. This leadership role involves constant evaluation of market trends to refine the service delivery model. James Mylett actively monitors performance metrics to ensure the company meets the complex requirements of the foodservice sector. Through rigorous oversight of organizational health, the Chief Executive Officer secures the competitive position of the firm within the national landscape. Mylett prioritizes the integration of advanced maintenance protocols to enhance client satisfaction and operational efficiency across all regional service territories.
Veronica Lubatkin - President & Chief Financial Officer
Veronica Lubatkin, the President & Chief Financial Officer at SMART CARE, manages the financial health and strategic fiscal planning of the entire organization. Lubatkin oversees capital allocation, budgeting, and financial reporting to ensure the company maintains a strong balance sheet while pursuing aggressive growth targets. By analyzing operational costs and revenue performance, the President & Chief Financial Officer identifies efficiencies that improve overall profitability. This role involves close collaboration with the executive team to evaluate potential acquisitions and investments in new service capabilities. Veronica Lubatkin ensures that all financial operations support the long-term mission of providing reliable kitchen maintenance services. Through rigorous risk management and financial oversight, the President & Chief Financial Officer provides the stability necessary for the company to scale its operations across the United States. Lubatkin maintains a focus on fiscal discipline to support the company's ongoing commitment to service excellence.

David Clark - President, Foodservice Equipment Solutions
David Clark, the President, Foodservice Equipment Solutions at SMART CARE, directs the operational execution of repair and maintenance services for commercial kitchen equipment. Clark oversees the technical teams and field operations that ensure high-quality service delivery for foodservice clients across the country. By standardizing repair protocols and training programs, the President, Foodservice Equipment Solutions maintains consistent performance levels across all service regions. This role involves managing the supply chain for critical parts and ensuring that technicians have the necessary tools to resolve complex equipment issues efficiently. David Clark collaborates with other executives to align service capabilities with the evolving needs of the commercial kitchen market. Through the optimization of field service logistics, the President, Foodservice Equipment Solutions drives operational excellence and client retention. Clark focuses on maintaining the highest standards of technical proficiency to support the company's reputation for reliability.
Joel Lehman - President, Climate Solutions
Joel Lehman, the President, Climate Solutions at SMART CARE, directs the specialized division focused on HVAC and refrigeration maintenance for commercial foodservice environments. Lehman oversees the technical strategy and service delivery for climate-controlled equipment, ensuring that critical cooling and ventilation systems operate at peak efficiency. By managing a dedicated team of specialists, the President, Climate Solutions addresses the unique maintenance requirements of complex refrigeration units and climate systems. This role involves developing specialized service packages that help clients reduce energy consumption and prevent costly equipment failures. Joel Lehman collaborates with the broader leadership team to integrate climate solutions into the company's comprehensive service portfolio. Through the expansion of technical expertise in this niche area, the President, Climate Solutions drives revenue growth and enhances the company's value to foodservice operators. Lehman focuses on delivering precise, reliable climate maintenance to support the overall operational success of the client base.
Krishnan Narayan - Chief Technology Officer
Krishnan Narayan, the Chief Technology Officer at SMART CARE, architects the digital infrastructure required to support complex commercial kitchen repair operations. Narayan manages the deployment of diagnostic tools and data-driven maintenance platforms that increase service speed and accuracy. By integrating advanced software solutions, the Chief Technology Officer optimizes field technician workflows and improves real-time communication with clients. This role involves constant collaboration with operational leaders to identify technological gaps and implement scalable digital upgrades. Krishnan Narayan ensures that all technical systems remain secure and compliant with industry standards while supporting the broader business objective of minimizing equipment downtime. Through the implementation of predictive maintenance analytics, the Chief Technology Officer enhances the value proposition for foodservice operators nationwide. Narayan maintains a focus on digital transformation to keep the company at the forefront of the repair and maintenance industry.
Robert Darbonne - Chief Revenue Officer
Robert Darbonne, the Chief Revenue Officer at SMART CARE, drives the commercial growth strategy and manages all sales initiatives across the U.S. market. Darbonne oversees the development of client acquisition programs and long-term service contracts that stabilize revenue streams for the organization. By aligning sales efforts with the specific needs of commercial foodservice providers, the Chief Revenue Officer ensures consistent market penetration and brand expansion. This leadership role involves managing complex pricing models and negotiating high-value partnerships to maximize profitability. Robert Darbonne monitors regional sales performance to identify opportunities for growth and resource allocation. Through the coordination of cross-functional teams, the Chief Revenue Officer maintains a robust pipeline of service opportunities. Darbonne focuses on building lasting relationships with major industry players to secure the company's position as a preferred provider of comprehensive kitchen equipment solutions.

Laura Weiss - Vice President, Human Resources
Laura Weiss, the Vice President, Human Resources at SMART CARE, manages the talent acquisition, employee development, and organizational culture initiatives for the company. Weiss oversees the recruitment of skilled technicians and administrative staff to support the growing demand for commercial kitchen repair services. By implementing comprehensive training and certification programs, the Vice President, Human Resources ensures that the workforce remains highly capable and aligned with company standards. This role involves developing compensation structures and performance management systems that drive employee engagement and retention. Laura Weiss collaborates with leadership to foster a culture of safety and professional growth across all regional operations. Through the strategic management of human capital, the Vice President, Human Resources supports the company's ability to scale its service footprint effectively. Weiss focuses on building a resilient and motivated team to maintain the company's competitive edge in the service industry.
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