Servus Credit Union Executive and Leadership Team

Stephen Blakely, the President & Chief Executive Officer at Servus Credit Union, directs the overall strategic vision and operational execution for the financial institution. Blakely guides the organization's growth initiatives, ensuring alignment with its member-focused mission and commitment to community development across Alberta. Overseeing all major business functions, the President & Chief Executive Officer drives innovation in financial product offerings and service delivery. This leadership role involves fostering strong relationships with stakeholders, including members, employees, and regulatory bodies, to maintain the credit union's financial health and market position. Stephen Blakely ensures that Servus Credit Union remains a trusted partner for personal and business financial needs, adapting to evolving market demands while upholding core cooperative values. The executive's focus extends to enhancing member value and expanding the credit union's reach through strategic partnerships and digital transformation efforts.

Ryan Gobolos, the Chief Financial Officer at Servus Credit Union, manages the organization's financial health and fiscal strategy. Gobolos oversees all aspects of financial planning, reporting, and risk management, ensuring the credit union's stability and profitability. This critical role involves developing and implementing financial policies that support Servus Credit Union's long-term objectives and regulatory compliance. The Chief Financial Officer analyzes market trends and economic conditions to inform investment decisions and optimize capital allocation across personal and business banking services. Ryan Gobolos works closely with the President & Chief Executive Officer and other senior leaders to drive financial performance and enhance shareholder value. By maintaining rigorous financial controls and fostering efficient resource management, the Chief Financial Officer safeguards the credit union's assets and supports sustainable growth within the Alberta financial landscape.

Caroline Ziober, the Chief Operating Officer at Servus Credit Union, directs the daily operations and service delivery across all branches and digital platforms. Ziober is responsible for optimizing operational efficiency, enhancing member experience, and ensuring the seamless delivery of personal and business financial services. This leadership position involves overseeing key departments such as member services, technology operations, and risk management to support the credit union's strategic goals. The Chief Operating Officer drives process improvements and implements best practices to maintain high standards of service and operational integrity. Caroline Ziober collaborates with other executives to align operational strategies with the overall business plan, focusing on scalability and member satisfaction. By managing resources effectively and fostering a culture of continuous improvement, the Chief Operating Officer ensures Servus Credit Union operates smoothly and effectively within the competitive financial sector.

James Shore, the Chief of Staff at Servus Credit Union, provides strategic support and operational coordination across key departments. Shore facilitates the execution of executive initiatives, ensuring seamless communication and alignment between leadership and operational teams. This role involves managing special projects, optimizing internal processes, and enhancing organizational efficiency to support the credit union's mission. The Chief of Staff acts as a key liaison, bridging strategic planning with day-to-day implementation for personal and business financial services. James Shore contributes to the development and refinement of corporate strategies, working closely with the President & Chief Executive Officer to drive key organizational priorities. By streamlining operations and fostering cross-functional collaboration, the Chief of Staff ensures that Servus Credit Union effectively meets its objectives and serves its member base across Alberta.