ServiceMaster Executive and Leadership Team

May, 2026

Leadership Overview

ServiceMaster has 10 executives leading key functions including strategy, revenue generation, information technology, human resources, and brand operations.

Driven by a commitment to essential home and business services, ServiceMaster addresses diverse customer needs from disaster restoration and professional cleaning to relocation and specialized bioremediation, impacting millions of lives annually.

Leadership Roles at ServiceMaster

  • Chief Executive Officer - Diana Wilson
  • President - Nancy King
  • President - Thomas Coba
  • President - Robert Smith
  • President - Mark Bottjer
  • President, ServiceMaster Clean - Joshua Ussiri
  • President - Miladys Brito
  • Chief Revenue Officer - Geoffrey Ganz
  • Senior Vice President Chief Information Officer - Linda Goodspeed
  • Chief Human Resources Officer - Joshua Burnette
  • Diana Wilson - Chief Executive Officer

    Diana Wilson, the Chief Executive Officer at ServiceMaster, directs the overarching strategy and operational execution for the multi-brand service company. Wilson guides the organization's mission to deliver essential home and business services across the United States, encompassing restoration, cleaning, moving, junk removal, and bioremediation. This leadership role involves ensuring each of the seven distinct brands operates cohesively to meet residential and commercial client needs. Wilson's focus remains on driving growth and maintaining ServiceMaster's position as a leader in essential property services. The Chief Executive Officer's responsibilities include fostering innovation and ensuring the company's network of franchise and company-operated locations nationwide consistently delivers high-quality solutions. Diana Wilson's strategic vision shapes the company's response to diverse market demands and its commitment to client satisfaction.

    Nancy King - President

    Nancy King, the President at ServiceMaster, drives operational excellence and strategic growth across key business segments. King focuses on enhancing the delivery of essential home and business services, ensuring that ServiceMaster's portfolio of brands effectively meets the needs of residential and commercial clients throughout the United States. This leadership position involves overseeing critical functions related to property restoration, professional cleaning, and specialized services like junk removal and bioremediation. The President works to optimize the performance of franchise and company-operated locations, reinforcing ServiceMaster's market leadership. Nancy King's strategic direction supports the company's commitment to providing comprehensive solutions and maintaining high standards of service delivery nationwide, impacting millions of homes and businesses annually.

    Thomas Coba - President

    Thomas Coba, the President at ServiceMaster, spearheads initiatives to advance the company's service offerings and market presence. Coba directs efforts to ensure ServiceMaster Brands consistently delivers high-quality solutions in restoration, cleaning, moving, junk removal, and bioremediation for both residential and commercial clients. This role emphasizes strengthening the operational capabilities of the company's nationwide network, including franchise and company-operated locations. The President focuses on driving innovation and efficiency within the service delivery model, aligning with ServiceMaster's core mission. Thomas Coba's leadership is instrumental in expanding the company's impact and reinforcing its reputation as a leader in essential home and business services across the United States.

    Robert Smith - President

    Robert Smith, the President at ServiceMaster, oversees critical operational strategies that enhance the company's service delivery capabilities. Smith focuses on optimizing the performance of ServiceMaster's diverse brand portfolio, ensuring effective execution of services such as property restoration, professional cleaning, and specialized solutions like waste removal and bioremediation. This leadership role is key to maintaining ServiceMaster's strong presence in serving residential and commercial clients across the United States. The President works to ensure seamless coordination between franchise and company-operated locations, upholding the company's commitment to quality and customer satisfaction. Robert Smith's dedication to operational excellence supports ServiceMaster's mission to provide essential home and business services nationwide.

    Mark Bottjer - President

    Mark Bottjer, the President at ServiceMaster, drives strategic initiatives aimed at expanding the company's service reach and operational effectiveness. Bottjer oversees the integration and performance of ServiceMaster's seven distinct brands, ensuring they collectively provide essential home and business services to residential and commercial clients across the United States. This includes focusing on areas such as disaster restoration, professional cleaning, and specialized services like junk removal and bioremediation. The President plays a vital role in supporting the company's network of franchise and company-operated locations, fostering growth and maintaining high service standards. Mark Bottjer's leadership contributes significantly to ServiceMaster's mission of delivering comprehensive solutions and reinforcing its industry leadership.

    Joshua Ussiri - President, ServiceMaster Clean

    Joshua Ussiri, the President, ServiceMaster Clean at ServiceMaster, directs the strategic vision and operational execution for the ServiceMaster Clean brand. Ussiri focuses on enhancing the delivery of professional cleaning services to residential and commercial clients nationwide, ensuring adherence to ServiceMaster's high standards. This leadership role involves optimizing service protocols, driving innovation in cleaning technologies, and supporting the brand's network of franchise and company-operated locations. The President, ServiceMaster Clean works to expand market share and reinforce the brand's reputation for reliability and quality. Joshua Ussiri's leadership is critical in maintaining ServiceMaster Clean's position as a leader within the professional cleaning industry, contributing to the overall success of ServiceMaster Brands.

    Miladys Brito - President

    Miladys Brito, the President at ServiceMaster, leads key strategic efforts to enhance the company's service offerings and operational efficiency. Brito focuses on driving performance across ServiceMaster's diverse brand portfolio, ensuring the effective delivery of essential home and business services to residential and commercial clients throughout the United States. This includes overseeing critical functions within restoration, cleaning, moving, and specialized services like junk removal and bioremediation. The President works to strengthen the capabilities of the company's nationwide network of franchise and company-operated locations. Miladys Brito's leadership is dedicated to upholding ServiceMaster's commitment to quality and customer satisfaction, reinforcing its status as an industry leader.

    Geoffrey Ganz - Chief Revenue Officer

    Geoffrey Ganz, the Chief Revenue Officer at ServiceMaster, architects the revenue generation strategies across the company's diverse service portfolio. Ganz oversees all sales functions, driving revenue growth through the company's seven distinct brands, which cater to residential and commercial clients nationwide. This involves optimizing sales processes for restoration, cleaning, moving, junk removal, and bioremediation services. The Chief Revenue Officer ensures alignment between sales efforts and the company's overall business objectives, focusing on expanding market reach and increasing customer acquisition. Geoffrey Ganz's leadership is critical in translating market opportunities into tangible revenue streams, supporting the company's mission to provide essential home and business solutions. By enhancing sales performance and fostering strong client relationships, Ganz directly contributes to ServiceMaster's sustained market leadership and financial health.
    Geoffrey Ganz

    Linda Goodspeed - Senior Vice President Chief Information Officer

    Linda Goodspeed, the Senior Vice President Chief Information Officer at ServiceMaster, directs the company's technology strategy and digital infrastructure. Goodspeed oversees the implementation and management of IT systems that support ServiceMaster's multi-brand operations, ensuring seamless service delivery across restoration, cleaning, moving, junk removal, and bioremediation. This role is crucial for enhancing operational efficiency and supporting the company's extensive network of franchise and company-operated locations. The Senior Vice President Chief Information Officer ensures robust cybersecurity measures and drives technological innovation to meet evolving client needs. Linda Goodspeed's expertise is vital in leveraging technology to maintain ServiceMaster's leadership in essential home and business services, optimizing data management and communication channels to serve millions of homes and businesses annually.

    Joshua Burnette - Chief Human Resources Officer

    Joshua Burnette, the Chief Human Resources Officer at ServiceMaster, leads the strategic development and execution of human capital initiatives across the organization. Burnette oversees all aspects of HR, including talent acquisition, employee development, compensation, and benefits, supporting the company's seven distinct service brands. This role is essential for cultivating a high-performance culture that aligns with ServiceMaster's mission of providing essential home and business services. The Chief Human Resources Officer ensures that the company attracts, retains, and develops the talent necessary to serve residential and commercial clients effectively nationwide. Joshua Burnette's leadership focuses on fostering employee engagement and supporting the operational needs of franchise and company-operated locations, thereby reinforcing ServiceMaster's commitment to excellence in restoration, cleaning, moving, and bioremediation services.

    Explore Leadership Teams in Energy, Utilities & Waste

    Frequently Asked Questions Regarding ServiceMaster Top Executives and Leadership Team

    Who leads ServiceMaster?
    ServiceMaster is led by Diana Wilson (Chief Executive Officer), along with executives such as Nancy King (President) and Thomas Coba (President).
    Who is part of ServiceMaster’s executive team?
    The executive team of ServiceMaster includes leaders such as Diana Wilson (Chief Executive Officer), Nancy King (President), Thomas Coba (President) and other senior executives.
    How many executives does ServiceMaster have?
    ServiceMaster has 10 executives leading key business areas.
    What roles are included in ServiceMaster’s leadership team?
    The leadership team of ServiceMaster includes roles such as Chief Executive Officer, President, President, President, President.