Leadership Overview
ServiceMaster Clean has 10 executives leading key functions including strategy, operations, finance, and regional market management.
Focused on delivering superior sanitation standards across North America, ServiceMaster Clean maintains a commitment to healthy work environments through proprietary cleaning technologies and sustainable practices that define the modern commercial maintenance industry.
Focused on delivering superior sanitation standards across North America, ServiceMaster Clean maintains a commitment to healthy work environments through proprietary cleaning technologies and sustainable practices that define the modern commercial maintenance industry.
Leadership Roles at ServiceMaster Clean
Durand Hopkins - President & Chief Executive Officer
Durand Hopkins, the President & Chief Executive Officer at ServiceMaster Clean, directs the overarching corporate strategy and long-term vision for the organization. Overseeing the implementation of the Capture and Removal Cleaning system, the President & Chief Executive Officer ensures that all commercial service offerings meet rigorous safety and quality benchmarks across the United States and Canada. This leadership role involves constant collaboration with the Board to drive market expansion and operational excellence. By prioritizing environmentally friendly practices, Durand Hopkins secures the company's position as a leader in the janitorial services sector. The President & Chief Executive Officer manages high-level partnerships and monitors industry trends to maintain a competitive edge. Through consistent focus on service innovation and client satisfaction, Hopkins fosters a culture of reliability and professional integrity that supports the entire network of service providers.
Paola Soto - Chief Financial Officer
Paola Soto, the Chief Financial Officer at ServiceMaster Clean, directs the financial planning, reporting, and capital allocation strategies for the organization. Overseeing the fiscal health of the company, the Chief Financial Officer ensures that investments in new cleaning technologies and sustainable equipment align with long-term growth objectives. This role involves managing complex budgetary requirements across the United States and Canada to support operational expansion. By analyzing market data and revenue streams, Paola Soto provides the strategic insights necessary for informed decision-making at the executive level. The Chief Financial Officer maintains strict compliance with financial regulations while optimizing cost structures to enhance profitability. Through careful management of corporate assets, Soto supports the overall mission of delivering high-quality sanitation services. This leadership position remains essential for maintaining the financial stability required to sustain nearly 100 years of industry experience.
Paul Carey - Chief Operating Officer
Paul Carey, the Chief Operating Officer at ServiceMaster Clean, manages the daily execution of commercial cleaning operations across the North American market. Overseeing the deployment of specialized cleaning protocols, the Chief Operating Officer ensures that every franchise location adheres to the high standards associated with the brand. This role involves optimizing supply chain logistics and field service efficiency to maximize productivity for business clients. By streamlining internal processes, Paul Carey directly impacts the scalability of the service model. The Chief Operating Officer coordinates with regional leadership to resolve operational bottlenecks and improve service delivery speed. Through rigorous oversight of field performance metrics, Carey maintains the consistency of the Capture and Removal Cleaning system. This leadership function remains vital for sustaining the company's reputation for providing safe and healthy work environments for diverse commercial enterprises.
Tom Dugan - President
Tom Dugan, the President at ServiceMaster Clean, leads the strategic development and growth initiatives for specific regional territories. Overseeing the implementation of corporate service standards, the President ensures that local business clients receive consistent, high-quality cleaning solutions. This role involves building strong relationships with regional stakeholders and driving the adoption of the Capture and Removal Cleaning system. By focusing on market penetration and client retention, Tom Dugan strengthens the brand presence within the competitive janitorial landscape. The President coordinates with other executive leaders to align regional activities with the broader corporate mission of providing safe work environments. Through proactive management of regional resources, Dugan optimizes service delivery and operational efficiency. This leadership role remains critical for maintaining the high standards of cleanliness that define the company's reputation across the North American market.
Heidi Avedician - President
Heidi Avedician, the President at ServiceMaster Clean, manages the strategic oversight of specialized service divisions and client engagement programs. Overseeing the integration of environmentally friendly practices into daily operations, the President ensures that all service delivery models meet the evolving needs of commercial businesses. This role involves developing training programs for field staff to maintain the efficacy of the company's patented cleaning systems. By fostering innovation in service delivery, Heidi Avedician drives improvements in client satisfaction and operational safety. The President collaborates with the executive team to refine business processes and expand the reach of the brand. Through meticulous attention to service quality and performance metrics, Avedician supports the company's commitment to excellence. This leadership function remains essential for maintaining the high standards of sanitation that characterize the organization's long-standing market presence.
DeWayne Russell - President
DeWayne Russell, the President at ServiceMaster Clean, directs the operational strategy for key commercial accounts and service territories. Overseeing the execution of large-scale cleaning projects, the President ensures that all work environments remain safe and compliant with industry regulations. This role involves managing the deployment of advanced cleaning technologies to maximize efficiency and client value. By focusing on service consistency and quality control, DeWayne Russell strengthens the company's market position. The President works closely with other leaders to align regional operations with the overarching corporate mission of providing superior sanitation. Through effective resource management and team leadership, Russell drives growth and operational excellence. This leadership position remains vital for maintaining the high standards of cleanliness that define the brand's reputation across the North American commercial sector.
Stephen Moline - President
Stephen Moline, the President at ServiceMaster Clean, leads the strategic initiatives focused on operational scaling and service optimization. Overseeing the implementation of standardized cleaning protocols, the President ensures that all regional operations maintain the high quality associated with the brand. This role involves identifying opportunities for process improvement and technology adoption to enhance service delivery. By driving efficiency in field operations, Stephen Moline supports the company's goal of providing healthy work environments for businesses. The President collaborates with the executive team to ensure that regional activities align with the broader corporate strategy. Through rigorous oversight of performance standards, Moline maintains the integrity of the Capture and Removal Cleaning system. This leadership role remains essential for sustaining the company's competitive advantage and long-term growth in the commercial cleaning industry.
David Decker - Owner and President
David Decker, the Owner and President at ServiceMaster Clean, directs the business operations and strategic growth for the local franchise entity. Overseeing the delivery of commercial cleaning services, the Owner and President ensures that all client sites benefit from the company's patented cleaning systems. This role involves managing local staff, maintaining equipment, and ensuring adherence to corporate safety standards. By focusing on customer relationships and service reliability, David Decker builds a strong reputation within the regional market. The Owner and President coordinates with corporate leadership to implement new service offerings and operational best practices. Through dedicated management of local resources, Decker ensures that the business consistently meets the high standards of cleanliness expected by commercial clients. This leadership position remains critical for maintaining the brand's commitment to healthy and safe work environments.
Keegan Colville - President and Owner ServiceMaster Clean of Saint John
Keegan Colville, the President and Owner ServiceMaster Clean of Saint John at ServiceMaster Clean, manages the operational and strategic direction of the Saint John franchise. Overseeing the implementation of the Capture and Removal Cleaning system, the President and Owner ServiceMaster Clean of Saint John ensures that local businesses receive top-tier sanitation services. This role involves managing the workforce, overseeing service quality, and driving business development within the region. By prioritizing client satisfaction and operational safety, Keegan Colville maintains the high standards associated with the brand. The President and Owner ServiceMaster Clean of Saint John collaborates with corporate leadership to align local activities with the broader mission of providing healthy work environments. Through effective management of local operations, Colville supports the company's reputation for excellence and reliability in the commercial cleaning sector.
Jesus-Israel Cortez - President & Owner
Jesus-Israel Cortez, the President & Owner at ServiceMaster Clean, directs the business strategy and operational execution for the franchise. Overseeing the delivery of commercial cleaning services, the President & Owner ensures that all operations align with the company's patented cleaning protocols. This role involves managing local teams, optimizing service workflows, and maintaining high standards of safety and cleanliness for business clients. By focusing on operational efficiency and client engagement, Jesus-Israel Cortez drives the growth and success of the franchise. The President & Owner coordinates with corporate leadership to implement new service standards and best practices. Through dedicated oversight of daily operations, Cortez ensures that the business consistently delivers the high-quality results expected by the market. This leadership position remains essential for upholding the brand's commitment to providing healthy and safe work environments.
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