ServiceMaster Clean Executive and Leadership Team

Durand Hopkins, the President & Chief Executive Officer at ServiceMaster Clean, directs the overarching corporate strategy and long-term vision for the organization. By overseeing the implementation of the Capture and Removal Cleaning system, the President & Chief Executive Officer ensures consistent service quality across all North American markets. This leadership role involves constant collaboration with the Board to drive revenue growth and maintain the company's reputation for excellence in commercial sanitation. Durand Hopkins monitors market trends to identify expansion opportunities within the competitive janitorial industry. Through rigorous oversight of organizational performance, the President & Chief Executive Officer optimizes internal processes to support a healthy and safe work environment for clients. Ultimately, Hopkins secures the financial health and operational integrity of the entire enterprise while fostering a culture of innovation and reliability across the vast network of service providers.

Paola Soto, the Chief Financial Officer at ServiceMaster Clean, manages the fiscal health and capital allocation strategies for the organization. Overseeing all financial reporting, budgeting, and investment planning, the Chief Financial Officer ensures the company maintains the resources necessary to support its patented cleaning technologies. This leadership role involves analyzing revenue streams across the United States and Canada to maximize profitability while maintaining high standards of service. Paola Soto coordinates with other executive leaders to align financial goals with the broader mission of providing safe work environments. By implementing robust financial controls, the Chief Financial Officer mitigates risk and supports sustainable growth initiatives. Soto drives the long-term economic stability of the firm through precise forecasting and strategic resource management. Ultimately, the Chief Financial Officer provides the fiscal foundation required for the company to continue its century-long legacy of excellence in the commercial cleaning sector.

Sharon Gaffney, the Chief Operating Officer at ServiceMaster Clean, directs the daily execution of commercial cleaning services and operational workflows. Overseeing the deployment of the Capture and Removal Cleaning system, the Chief Operating Officer ensures that every client location meets the highest standards of sanitation and safety. This leadership role involves managing the logistics of service delivery across North American territories to maintain efficiency and consistency. Sharon Gaffney collaborates with regional teams to refine operational protocols and integrate environmentally friendly practices into standard procedures. By monitoring performance metrics and service quality, the Chief Operating Officer drives continuous improvement across the entire organization. Gaffney optimizes the supply chain and labor utilization to support the company's commitment to a healthy work environment. Ultimately, the Chief Operating Officer maintains the operational excellence that defines the brand's market position and ensures client satisfaction through reliable, high-quality service delivery.

Tom Dugan, the President at ServiceMaster Clean, manages the strategic growth and market penetration for specific regional business units. Overseeing the expansion of commercial cleaning services, the President ensures that local operations align with the company's broader mission of providing safe and healthy work environments. This leadership role involves building strong relationships with enterprise clients and optimizing service delivery models to meet unique regional demands. Tom Dugan coordinates with corporate leadership to implement the patented Capture and Removal Cleaning system across the assigned territory. By focusing on client retention and service excellence, the President drives revenue growth and strengthens the brand's presence in the competitive janitorial market. Dugan monitors operational performance to ensure that every project adheres to the company's high standards of quality. Ultimately, the President secures the long-term success of the regional business unit through disciplined management and a focus on delivering superior sanitation solutions.

Rachel Dimitro, the President at ServiceMaster Clean, directs the development and execution of specialized service programs within the commercial cleaning division. Overseeing the integration of environmentally friendly practices, the President ensures that all cleaning protocols meet the rigorous safety standards required by modern businesses. This leadership role involves managing cross-functional teams to enhance service efficiency and client engagement. Rachel Dimitro collaborates with the executive team to refine the company's value proposition and expand the reach of the Capture and Removal Cleaning system. By analyzing market feedback and operational data, the President identifies opportunities to improve service delivery and increase market share. Dimitro drives the implementation of new technologies that support a healthy work environment for all clients. Ultimately, the President fosters a culture of excellence and accountability, ensuring that the organization remains a leader in the commercial sanitation industry through consistent performance and innovation.

Ethan McGrath, the President at ServiceMaster Clean, manages the strategic initiatives focused on operational scaling and service diversification. Overseeing the implementation of advanced cleaning technologies, the President ensures that the organization maintains its competitive edge in the North American market. This leadership role involves coordinating with regional managers to standardize service quality and improve operational efficiency. Ethan McGrath drives the adoption of sustainable cleaning practices that align with the company's commitment to a healthy work environment. By analyzing industry trends and client needs, the President develops strategies to expand the company's footprint in key commercial sectors. McGrath collaborates with other executives to ensure that all business units operate in alignment with the core mission of providing superior sanitation. Ultimately, the President secures the company's market position by focusing on operational excellence, technological integration, and the consistent delivery of high-quality cleaning services to a diverse client base.

Jeffery Singleton, the President at ServiceMaster Clean, directs the strategic planning and execution of business development efforts across the organization. Overseeing the acquisition of new commercial accounts, the President ensures that the company's service offerings meet the evolving needs of businesses throughout North America. This leadership role involves managing the sales and marketing functions to drive growth and increase brand visibility. Jeffery Singleton collaborates with the operations team to ensure that the Capture and Removal Cleaning system is effectively deployed to new clients. By focusing on customer satisfaction and service reliability, the President builds long-term partnerships that support the company's revenue goals. Singleton monitors market dynamics to identify new opportunities for expansion and service enhancement. Ultimately, the President drives the company's growth strategy by maintaining a focus on delivering exceptional value and ensuring that every client receives a high standard of clean.

Heidi Avedician, the President at ServiceMaster Clean, manages the organizational development and talent management strategies that support the company's service mission. Overseeing the training and certification programs for cleaning professionals, the President ensures that all staff members adhere to the company's patented cleaning standards. This leadership role involves fostering a culture of safety and excellence that permeates every level of the organization. Heidi Avedician collaborates with other executives to align human capital strategies with the company's growth objectives. By implementing effective performance management systems, the President drives operational efficiency and ensures that the company maintains its reputation for quality. Avedician monitors the effectiveness of training initiatives to ensure that the workforce remains equipped to handle the demands of a modern, healthy work environment. Ultimately, the President secures the company's future by investing in the people who deliver the high-standard cleaning services that define the brand.

David Decker, the Owner and President at ServiceMaster Clean, directs the overall business strategy and maintains the core values of the organization. Overseeing the long-term vision and market positioning, the Owner and President ensures that the company continues to provide high-quality commercial cleaning services across its operational footprint. This leadership role involves making critical decisions regarding capital investment and service expansion to support the company's century-long legacy. David Decker collaborates with the executive team to ensure that the Capture and Removal Cleaning system remains the industry standard for safety and cleanliness. By maintaining a focus on client needs and operational integrity, the Owner and President drives the company's success in a competitive market. Decker monitors the performance of all business units to ensure alignment with the mission of creating healthy work environments. Ultimately, the Owner and President secures the company's reputation for excellence through dedicated leadership and a commitment to quality.

Danya Sasak, the President at ServiceMaster Clean, manages the strategic implementation of service quality initiatives across the organization. Overseeing the audit and compliance functions, the President ensures that all cleaning operations meet the rigorous standards set by the company's patented systems. This leadership role involves working closely with regional teams to identify areas for improvement and implement best practices that enhance service delivery. Danya Sasak collaborates with the executive team to refine the company's operational protocols and ensure that all clients receive a consistent, high-quality experience. By focusing on quality assurance and process optimization, the President drives the company's commitment to providing a healthy and safe work environment. Sasak monitors performance metrics to ensure that all service standards are met or exceeded. Ultimately, the President secures the brand's reputation for excellence by maintaining a relentless focus on quality, compliance, and operational efficiency.