Leadership Overview
ServiceMaster Clean has 7 executives leading key functions including strategy, finance, operations, and ownership.
Driven by a commitment to healthier environments, ServiceMaster Clean delivers superior commercial cleaning solutions, leveraging nearly a century of expertise and proprietary systems to ensure businesses maintain high standards of cleanliness and safety.
Driven by a commitment to healthier environments, ServiceMaster Clean delivers superior commercial cleaning solutions, leveraging nearly a century of expertise and proprietary systems to ensure businesses maintain high standards of cleanliness and safety.
Leadership Roles at ServiceMaster Clean
Durand Hopkins - President & Chief Executive Officer
Durand Hopkins, the President & Chief Executive Officer at ServiceMaster Clean, directs the overarching corporate strategy and operational execution. Hopkins guides the company's mission to provide a healthy and safe work environment for businesses across the United States and Canada. This leadership role involves setting the vision for growth and ensuring the patented Capture and Removal Cleaning® system and environmentally friendly practices are consistently applied. Durand Hopkins oversees all major business decisions, aligning departmental objectives with the company's long-standing commitment to a high standard of clean. The focus remains on enhancing market presence and operational efficiency through strategic initiatives. Hopkins's direction ensures the company maintains its nearly 100-year legacy of excellence in commercial cleaning services.
Harry Santoro - Chief Financial Officer
Harry Santoro, the Chief Financial Officer at ServiceMaster Clean, manages all financial operations and fiscal strategy. Santoro oversees budgeting, financial planning, and reporting, ensuring the company's economic health and sustainable growth. This role involves managing capital allocation, optimizing financial performance, and maintaining strong relationships with financial institutions. Harry Santoro's expertise supports the company's expansion efforts and the consistent delivery of its cleaning services across North America. The financial oversight provided by Santoro is critical for maintaining the company's nearly 100-year reputation for reliability and service excellence. This position ensures fiscal discipline and supports strategic investments in technology and operational improvements.
Sharon Gaffney - Chief Operating Officer
Sharon Gaffney, the Chief Operating Officer at ServiceMaster Clean, directs the day-to-day operational activities and service delivery across the United States and Canada. Gaffney ensures the effective implementation of the patented Capture and Removal Cleaning® system and environmentally friendly practices. This leadership position involves optimizing operational workflows, managing regional service networks, and maintaining high standards of service quality. Sharon Gaffney's focus is on enhancing operational efficiency and ensuring a healthy and safe work environment for clients. The COO's responsibilities include driving operational excellence and supporting franchise partners in delivering consistent, high-quality cleaning services. Gaffney's strategic management ensures ServiceMaster Clean upholds its nearly 100-year legacy of superior cleaning.
Harry Dixon - Owner-President
Harry Dixon, the Owner-President at ServiceMaster Clean, holds a pivotal position in guiding regional operations and business development. Dixon's leadership ensures the consistent application of ServiceMaster Clean's high standards and proprietary cleaning systems within their designated market. This role involves direct oversight of local service delivery, client relationship management, and strategic growth initiatives. Harry Dixon is committed to fostering a healthy and safe work environment through meticulous cleaning protocols. The Owner-President's dedication supports the company's nearly 100-year tradition of excellence and customer satisfaction. Dixon's operational focus drives local market penetration and reinforces the brand's reputation for reliability and superior cleaning services.
Keegan Colville - President and Owner ServiceMaster Clean of Saint John
Keegan Colville, the President and Owner ServiceMaster Clean of Saint John at ServiceMaster Clean, leads operations and strategic direction for the Saint John territory. Colville champions the company's commitment to providing a healthy and safe work environment through advanced cleaning methodologies. This executive role involves overseeing service quality, managing client accounts, and driving business expansion within the region. Keegan Colville ensures the effective deployment of the patented Capture and Removal Cleaning® system and environmentally friendly practices. The focus remains on upholding ServiceMaster Clean's nearly 100-year legacy of delivering exceptional cleaning standards. Colville's leadership cultivates strong client relationships and reinforces the brand's trusted presence.
Robert Llorente - President
Robert Llorente, the President at ServiceMaster Clean, directs strategic initiatives and operational oversight for key market segments. Llorente's leadership ensures the consistent delivery of high-standard cleaning services, emphasizing a healthy and safe work environment for all clients. This role involves driving business growth, optimizing service delivery models, and maintaining strong relationships with franchise partners. Robert Llorente is dedicated to upholding the company's nearly 100-year reputation for excellence, leveraging proprietary systems like Capture and Removal Cleaning®. The President's focus is on enhancing market penetration and ensuring client satisfaction through superior service execution. Llorente's strategic vision supports the company's ongoing commitment to innovation and environmental responsibility.
DeWayne Russell - President
DeWayne Russell, the President at ServiceMaster Clean, spearheads strategic planning and operational management for designated territories. Russell ensures the rigorous application of ServiceMaster Clean's patented Capture and Removal Cleaning® system and environmentally conscious practices. This executive position focuses on enhancing service quality, expanding market reach, and fostering a culture of safety and health within client facilities. DeWayne Russell is committed to maintaining the company's nearly 100-year standard of excellence. The President's leadership drives operational efficiency and client retention, reinforcing the brand's position as a leader in commercial cleaning. Russell's strategic oversight supports sustained growth and client trust.
Heidi Avedician - President
Heidi Avedician, the President at ServiceMaster Clean, leads strategic development and operational execution within her purview. Avedician champions the company's mission to provide a healthy and safe work environment through superior cleaning services. This role involves overseeing regional performance, ensuring adherence to the patented Capture and Removal Cleaning® system, and driving client satisfaction. Heidi Avedician is dedicated to upholding ServiceMaster Clean's nearly 100-year legacy of quality and reliability. The President's focus is on strategic growth and operational excellence, ensuring consistent service delivery across all client engagements. Avedician's leadership reinforces the brand's commitment to environmentally friendly practices and exceptional standards.
David Decker - Owner and President
David Decker, the Owner and President at ServiceMaster Clean, directs comprehensive business operations and strategic growth initiatives. Decker ensures the consistent implementation of high-standard cleaning protocols, including the patented Capture and Removal Cleaning® system, to foster healthy and safe work environments. This leadership position involves managing client relations, overseeing service quality, and driving market expansion. David Decker is committed to upholding the company's nearly 100-year tradition of excellence and reliability. The Owner and President's focus is on operational efficiency and client satisfaction, reinforcing the brand's trusted reputation. Decker's strategic approach supports sustained business development and service integrity.
Buddy Hawkins - Owner and President
Buddy Hawkins, the Owner and President at ServiceMaster Clean, leads strategic business development and operational oversight. Hawkins ensures the effective deployment of the company's patented Capture and Removal Cleaning® system and environmentally friendly practices to create healthy and safe work environments. This executive role involves managing regional operations, cultivating client partnerships, and driving service excellence. Buddy Hawkins is dedicated to maintaining ServiceMaster Clean's nearly 100-year legacy of superior cleaning standards. The Owner and President's focus is on achieving consistent service quality and expanding market presence. Hawkins's leadership reinforces the brand's commitment to reliability and client trust.
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