ServiceMac Executive and Leadership Team

June, 2026

Leadership Overview

ServiceMac has 4 executives leading key functions including technology, information systems, finance, and operations.

Driven by a commitment to client success, ServiceMac provides essential mortgage assistance, empowering individuals through financial challenges and offering resources to prevent foreclosure.

Leadership Roles at ServiceMac

  • Executive Vice President & Chief Financial Officer - David Keck
  • Chief Operating Officer & Executive VP, Servicemac Llc - Roderick Hatfield
  • Chief Technology Officer - Wayne Schillo
  • Chief Information Officer - Kenneth Creech
  • David Keck - Executive Vice President & Chief Financial Officer

    David Keck, the Executive Vice President & Chief Financial Officer at ServiceMac, manages the company's financial health and strategic fiscal planning, crucial for delivering mortgage assistance services. Keck oversees all financial operations, including budgeting, forecasting, and financial reporting, ensuring ServiceMac maintains the resources necessary to support clients facing financial challenges. This leadership position involves optimizing financial strategies to enhance the company's capacity for offering payment management and disaster relief resources. By ensuring sound financial management, David Keck directly supports ServiceMac's objective to help borrowers avoid foreclosure and maintain convenient access to loan information, solidifying the company's market position.

    Roderick Hatfield - Chief Operating Officer & Executive VP, Servicemac Llc

    Roderick Hatfield, the Chief Operating Officer & Executive VP, Servicemac Llc at ServiceMac, drives the operational efficiency and execution of the company's mortgage assistance services. Hatfield oversees the day-to-day operations, ensuring that clients receive timely and effective support for their financial challenges, including payment management and disaster relief resources. This executive's responsibilities encompass optimizing service delivery to help individuals avoid foreclosure and maintain convenient access to loan information. By streamlining operational processes, Roderick Hatfield ensures ServiceMac effectively supports both individual borrowers and potential partners, reinforcing the company's commitment to financial stability for its clients.

    Wayne Schillo - Chief Technology Officer

    Wayne Schillo, the Chief Technology Officer at ServiceMac, architects the company's technological infrastructure, ensuring robust and scalable systems that support mortgage assistance services. Overseeing all technology development and deployment, Schillo drives innovation in digital platforms that provide clients convenient access to loan information and payment management tools. This leadership role involves enhancing the security and efficiency of the company's IT operations, directly contributing to ServiceMac's ability to offer effective disaster relief resources and foreclosure prevention strategies. By optimizing the technological backbone, Wayne Schillo ensures the seamless delivery of services critical to individuals facing financial difficulties with their mortgages.

    Kenneth Creech - Chief Information Officer

    Kenneth Creech, the Chief Information Officer at ServiceMac, directs the strategic management of the company's information systems, ensuring data integrity and accessibility for clients and internal teams. Creech oversees the implementation and maintenance of IT policies and procedures, aligning information technology with ServiceMac's mission to provide mortgage assistance and financial support. This executive's focus includes safeguarding sensitive client data while facilitating efficient access to loan information and payment options. By ensuring the reliability and security of information systems, Kenneth Creech supports the company's efforts to offer disaster relief resources and prevent foreclosure, thereby reinforcing client trust and operational effectiveness.

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    Frequently Asked Questions Regarding ServiceMac Top Executives and Leadership Team

    Who leads ServiceMac?
    ServiceMac is led by David Keck (Executive Vice President & Chief Financial Officer), along with executives such as Roderick Hatfield (Chief Operating Officer & Executive VP, Servicemac Llc) and Wayne Schillo (Chief Technology Officer).
    Who is part of ServiceMac’s executive team?
    The executive team of ServiceMac includes leaders such as David Keck (Executive Vice President & Chief Financial Officer), Roderick Hatfield (Chief Operating Officer & Executive VP, Servicemac Llc), Wayne Schillo (Chief Technology Officer) and other senior executives.
    How many executives does ServiceMac have?
    ServiceMac has 4 executives leading key business areas.
    What roles are included in ServiceMac’s leadership team?
    The leadership team of ServiceMac includes roles such as Executive Vice President & Chief Financial Officer, Chief Operating Officer & Executive VP, Servicemac Llc, Chief Technology Officer, Chief Information Officer.