ServiceMac Executive and Leadership Team

May, 2026

Leadership Overview

ServiceMac has 4 executives leading key functions including technology, information systems, finance, and operations.

Driven by a commitment to client success, ServiceMac provides essential mortgage assistance, offering robust payment management and disaster relief resources to support individuals navigating financial difficulties and seeking to avoid foreclosure.

Leadership Roles at ServiceMac

  • Executive Vice President & Chief Financial Officer - David Keck
  • Chief Operating Officer & Executive VP, Servicemac Llc - Roderick Hatfield
  • Chief Technology Officer - Wayne Schillo
  • Chief Information Officer - Kenneth Creech
  • David Keck - Executive Vice President & Chief Financial Officer

    David Keck, the Executive Vice President & Chief Financial Officer at ServiceMac, oversees all financial operations and strategic fiscal planning. Keck manages the company's financial health, ensuring resources are allocated effectively to support mortgage assistance services, including payment management and disaster relief programs. Directing financial strategy, the Executive Vice President & Chief Financial Officer drives initiatives that enhance the company's capacity to assist borrowers facing financial difficulties. This leadership position involves rigorous financial oversight, risk management, and the development of sustainable financial models that underpin ServiceMac's mission. By maintaining strong financial discipline, David Keck ensures the company can consistently provide crucial support to clients and foster valuable partnerships, solidifying its market position in financial assistance.

    Roderick Hatfield - Chief Operating Officer & Executive VP, Servicemac Llc

    Roderick Hatfield, the Chief Operating Officer & Executive VP, Servicemac Llc at ServiceMac, directs the company's day-to-day operations and service delivery. Hatfield ensures the efficient execution of mortgage assistance programs, focusing on providing clients with accessible payment management and disaster relief resources. Overseeing operational workflows, the Chief Operating Officer & Executive VP, Servicemac Llc drives improvements in client support and loan information accessibility, directly supporting ServiceMac's goal of helping individuals avoid foreclosure. This role involves optimizing processes to enhance service quality and operational effectiveness across all departments. By leading operational excellence, Roderick Hatfield ensures the company can effectively meet the needs of borrowers in financial distress and collaborate seamlessly with partners seeking to enhance mortgage assistance solutions.

    Wayne Schillo - Chief Technology Officer

    Wayne Schillo, the Chief Technology Officer at ServiceMac, directs the company's technological infrastructure and innovation strategy. Schillo architects scalable technology solutions that enhance the delivery of mortgage assistance services, ensuring clients have convenient access to loan information and support. Overseeing the development and implementation of digital platforms, the Chief Technology Officer drives efficiency in payment management and disaster relief resource accessibility. This leadership role involves integrating cutting-edge technology to streamline operations and improve client experience, directly supporting ServiceMac's mission to help individuals facing financial challenges. By focusing on robust and secure technological frameworks, Wayne Schillo ensures the company remains at the forefront of financial assistance technology, enabling effective support for borrowers and partners alike.

    Kenneth Creech - Chief Information Officer

    Kenneth Creech, the Chief Information Officer at ServiceMac, manages the organization's information systems and data security. Creech ensures the integrity and accessibility of client data, supporting the company's core function of providing mortgage assistance. Overseeing the IT operations, the Chief Information Officer implements strategies that safeguard sensitive financial information while facilitating seamless access to loan details and support resources. This critical role involves maintaining robust IT infrastructure to support payment management and disaster relief initiatives, directly aligning with ServiceMac's objective to assist borrowers in financial distress. By optimizing information flow and security protocols, Kenneth Creech enables the company to effectively serve both individual clients and strategic partners seeking collaboration in mortgage assistance.

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    Frequently Asked Questions Regarding ServiceMac Top Executives and Leadership Team

    Who leads ServiceMac?
    ServiceMac is led by David Keck (Executive Vice President & Chief Financial Officer), along with executives such as Roderick Hatfield (Chief Operating Officer & Executive VP, Servicemac Llc) and Wayne Schillo (Chief Technology Officer).
    Who is part of ServiceMac’s executive team?
    The executive team of ServiceMac includes leaders such as David Keck (Executive Vice President & Chief Financial Officer), Roderick Hatfield (Chief Operating Officer & Executive VP, Servicemac Llc), Wayne Schillo (Chief Technology Officer) and other senior executives.
    How many executives does ServiceMac have?
    ServiceMac has 4 executives leading key business areas.
    What roles are included in ServiceMac’s leadership team?
    The leadership team of ServiceMac includes roles such as Executive Vice President & Chief Financial Officer, Chief Operating Officer & Executive VP, Servicemac Llc, Chief Technology Officer, Chief Information Officer.