ServiceMac Executive and Leadership Team

David Keck, the Executive Vice President & Chief Financial Officer at ServiceMac, manages the financial health and capital allocation strategies of the organization. Keck oversees all fiscal planning, budgeting, and financial reporting processes that support the company's mortgage assistance and disaster relief operations. By analyzing market trends and economic indicators, the Executive Vice President & Chief Financial Officer ensures that the company maintains the liquidity necessary to assist borrowers in financial distress. This leadership role involves frequent interaction with the Board to present financial performance metrics and long-term growth projections. David Keck drives the development of financial models that optimize the cost-effectiveness of service delivery, ensuring that resources reach those in need efficiently. Through the oversight of fiscal compliance and risk management, the Executive Vice President & Chief Financial Officer secures the company's stability within the competitive finance industry. Ultimately, Keck provides the financial leadership required to sustain the company's mission-driven business model.

Roderick Hatfield, the Chief Operating Officer & Executive VP, Servicemac Llc at ServiceMac, directs the daily execution of mortgage assistance programs and client support workflows. Hatfield oversees the operational teams responsible for managing payment plans and disaster relief resources, ensuring that every borrower receives timely and effective guidance. By refining internal processes, the Chief Operating Officer & Executive VP, Servicemac Llc improves the overall client experience and reduces the risk of foreclosure for vulnerable individuals. This leadership role involves managing cross-functional departments to ensure that operational output remains consistent with the company's high standards for service quality. Roderick Hatfield drives the expansion of service capabilities, focusing on operational scalability to meet the needs of a growing client base across the United States. Through rigorous performance monitoring, the Chief Operating Officer & Executive VP, Servicemac Llc maintains operational efficiency and supports the company's mission of providing accessible financial solutions.

Wayne Schillo, the Chief Technology Officer at ServiceMac, directs the development of scalable digital platforms designed to streamline mortgage assistance services. Schillo architects secure software environments that facilitate seamless loan information access for borrowers navigating financial hardship. By integrating advanced automation into the core service delivery model, the Chief Technology Officer enhances the efficiency of disaster relief resource distribution. This leadership role involves constant collaboration with internal engineering teams to modernize legacy systems and ensure high availability for all digital client portals. Wayne Schillo drives the technical roadmap, ensuring that every software deployment aligns with the broader mission of preventing foreclosure through accessible technology. Through the implementation of robust cybersecurity protocols, the Chief Technology Officer protects sensitive borrower data across all North American operations. Ultimately, Schillo maintains the technological foundation necessary for the company to deliver reliable, high-performance financial support services to a diverse client base.

Ken Creech, the Chief Information Officer at ServiceMac, manages the enterprise data architecture and information governance frameworks essential for mortgage servicing. Creech oversees the integrity of complex financial datasets, ensuring that information flows accurately between borrowers and lending partners. By optimizing data analytics capabilities, the Chief Information Officer provides actionable insights that support the company's disaster relief and payment management initiatives. This role requires close coordination with the executive team to align information technology investments with long-term business objectives. Ken Creech drives the digital transformation of internal reporting processes, which significantly improves the speed of service delivery for individuals in financial difficulty. Through the management of sophisticated information systems, the Chief Information Officer ensures compliance with industry regulations across all regional markets. Ultimately, Creech secures the data infrastructure required to maintain operational excellence and transparency in every client interaction.