Service Credit Union Executive and Leadership Team

July, 2026

Leadership Overview

Service Credit Union has 6 executives leading key functions including strategy, finance, technology, human resources, and operations.

Driven by member-centric innovation, Service Credit Union is dedicated to providing comprehensive financial solutions and fostering economic well-being through accessible banking products and services.

Leadership Roles at Service Credit Union

  • Chief Executive Officer - Gerald Dumoulin
  • President & Chief Executive Officer - David Araujo
  • Senior VP & Chief Financial Officer - Michael Dvorak
  • President - Nicole Fawcett
  • Senior Vice President and Chief Technology Officer At Service Credit Union - Jeffrey Benson
  • Chief People Officer - Mary Hatem
  • Gerald Dumoulin - Chief Executive Officer

    Gerald Dumoulin, the Chief Executive Officer at Service Credit Union, directs the overall strategic vision and operational execution for the financial institution. Dumoulin's leadership focuses on driving sustainable growth and enhancing member value through innovative financial products and services. Overseeing all major departments, Gerald Dumoulin ensures alignment with the credit union's mission of providing accessible and comprehensive banking solutions. This executive role involves navigating complex market dynamics and regulatory landscapes to maintain Service Credit Union's competitive edge. The Chief Executive Officer's responsibilities extend to fostering a strong organizational culture and ensuring the long-term financial health and stability of the credit union. Dumoulin's strategic initiatives aim to expand market reach and deepen member engagement across all service channels.

    David Araujo - President & Chief Executive Officer

    David Araujo, the President & Chief Executive Officer at Service Credit Union, spearheads the organization's strategic direction and operational oversight. Araujo's tenure is marked by a commitment to enhancing member services and expanding the credit union's footprint. This leadership position involves guiding all facets of the business, from financial planning to technological advancement, ensuring Service Credit Union remains a leader in the financial services sector. David Araujo actively engages with stakeholders to foster strong relationships and drive forward the credit union's core values. The President & Chief Executive Officer's mandate includes championing initiatives that promote financial literacy and economic empowerment for members. Araujo's strategic leadership ensures the credit union's continued success and its ability to adapt to evolving market demands.
    David Araujo

    Michael Dvorak - Senior VP & Chief Financial Officer

    Michael Dvorak, the Senior VP & Chief Financial Officer at Service Credit Union, manages the institution's financial health and strategic fiscal planning. Dvorak's responsibilities encompass budgeting, financial reporting, investment management, and risk assessment to ensure the credit union's stability and profitability. This executive position involves guiding financial operations to support Service Credit Union's long-term objectives and member-focused initiatives. Michael Dvorak oversees the allocation of resources, driving efficiency across all departments and optimizing financial performance. The Senior VP & Chief Financial Officer's strategic insights are crucial for navigating economic fluctuations and identifying opportunities for financial growth. Dvorak's leadership ensures robust financial controls and transparent reporting, reinforcing member trust and confidence in Service Credit Union.

    Nicole Fawcett - President

    Nicole Fawcett, the President at Service Credit Union, drives strategic initiatives and operational excellence across key business units. Fawcett's leadership emphasizes enhancing member value and expanding the credit union's market presence through innovative financial solutions. This executive role involves overseeing critical functions that contribute to Service Credit Union's growth and stability. Nicole Fawcett collaborates with leadership teams to ensure strategic alignment and effective execution of organizational goals. The President's focus includes fostering strong relationships with stakeholders and championing initiatives that support the credit union's community impact. Fawcett's operational oversight ensures that Service Credit Union consistently delivers high-quality services and maintains its commitment to member financial well-being.

    Jeffrey Benson - Senior Vice President and Chief Technology Officer At Service Credit Union

    Jeffrey Benson, the Senior Vice President and Chief Technology Officer At Service Credit Union, architects the technological infrastructure and digital strategy for the organization. Benson's expertise drives innovation in online banking, mobile applications, and data security, ensuring seamless and secure member experiences. This critical role involves overseeing the development and implementation of cutting-edge technology solutions that support Service Credit Union's growth objectives. Jeffrey Benson leads the technology teams in enhancing system performance and exploring new digital frontiers to meet evolving member needs. The Senior Vice President and Chief Technology Officer's focus extends to safeguarding sensitive member data and ensuring compliance with all relevant technological regulations. Benson's strategic vision for technology empowers the credit union to offer advanced financial tools and maintain operational efficiency.
    Jeffrey Benson

    Mary Hatem - Chief People Officer

    Mary Hatem, the Chief People Officer at Service Credit Union, directs human capital strategies and cultivates a positive organizational culture. Hatem's leadership focuses on talent acquisition, employee development, and fostering an environment that supports Service Credit Union's mission and values. This role is pivotal in ensuring the credit union attracts and retains top talent, driving employee engagement and overall organizational success. Mary Hatem oversees the implementation of comprehensive HR policies and programs designed to empower the workforce. The Chief People Officer's strategic initiatives aim to enhance employee well-being and professional growth, aligning human resources with business objectives. Hatem's commitment to people development strengthens the foundation of Service Credit Union, enabling exceptional service delivery to members.
    Mary Hatem

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    Frequently Asked Questions Regarding Service Credit Union Top Executives and Leadership Team

    Who leads Service Credit Union?
    Service Credit Union is led by Gerald Dumoulin (Chief Executive Officer), along with executives such as David Araujo (President & Chief Executive Officer) and Michael Dvorak (Senior VP & Chief Financial Officer).
    Who is part of Service Credit Union’s executive team?
    The executive team of Service Credit Union includes leaders such as Gerald Dumoulin (Chief Executive Officer), David Araujo (President & Chief Executive Officer), Michael Dvorak (Senior VP & Chief Financial Officer) and other senior executives.
    How many executives does Service Credit Union have?
    Service Credit Union has 6 executives leading key business areas.
    What roles are included in Service Credit Union’s leadership team?
    The leadership team of Service Credit Union includes roles such as Chief Executive Officer, President & Chief Executive Officer, Senior VP & Chief Financial Officer, President, Senior Vice President and Chief Technology Officer At Service Credit Union.