Leadership Overview
Service Express has 8 executives leading key functions including strategy, operations, revenue, technology, finance, information systems, and market presence.
Driven by a commitment to client success, Service Express focuses on delivering comprehensive third-party maintenance, managed infrastructure services, and hardware solutions to optimize data center operations globally.
Driven by a commitment to client success, Service Express focuses on delivering comprehensive third-party maintenance, managed infrastructure services, and hardware solutions to optimize data center operations globally.
Leadership Roles at Service Express
David Montes - Chief Executive Officer
David Montes, the Chief Executive Officer at Service Express, directs the overarching corporate strategy and operational framework. Montes guides the company's expansion into new markets and service offerings, ensuring alignment with the mission of providing mission-critical data center equipment maintenance. This leadership involves fostering a culture of innovation and client-centricity across all departments. Montes's strategic vision shapes the company's approach to third-party maintenance, managed infrastructure services, and hardware solutions, driving Service Express's global impact. The Chief Executive Officer's responsibilities include setting long-term goals and ensuring the company's financial health and market competitiveness. David Montes's executive oversight ensures that Service Express consistently meets and exceeds client expectations in the dynamic technology landscape.
Ronald Alvesteffer - President & Chief Executive Officer
Ronald Alvesteffer, the President & Chief Executive Officer at Service Express, spearheads the company's strategic direction and operational execution. Alvesteffer's leadership focuses on driving growth through enhanced service delivery and market penetration in third-party maintenance and managed infrastructure services. This role involves cultivating key partnerships and ensuring the company's operational efficiency across its global footprint. The President & Chief Executive Officer's mandate includes overseeing all business segments, from hardware solutions to complex IT infrastructure support. Ronald Alvesteffer's commitment to client success underpins the company's reputation for reliability and excellence. By championing strategic initiatives, Alvesteffer ensures Service Express remains at the forefront of data center equipment maintenance and support.
Julie Ausherman - Chief Financial Officer
Julie Ausherman, the Chief Financial Officer at Service Express, manages the company's financial health and strategic fiscal planning. Ausherman oversees all financial operations, including budgeting, forecasting, and investment strategies, supporting the company's expansion in third-party maintenance, managed infrastructure services, and hardware solutions. This executive ensures robust financial controls and compliance across global operations. The Chief Financial Officer's role is critical in guiding Service Express's financial performance and resource allocation to maximize profitability and shareholder value. Julie Ausherman's expertise provides essential financial insights that inform key business decisions. By directing financial strategy, Ausherman safeguards the company's economic stability and supports its long-term growth initiatives.

Mike McCullough - President & Owner
Mike McCullough, the President & Owner at Service Express, provides foundational leadership and strategic oversight for the company's operations. McCullough's extensive experience guides the company's direction in third-party maintenance, managed infrastructure services, and hardware solutions, ensuring a consistent focus on client satisfaction and operational excellence. This leadership position involves fostering a strong company culture and driving long-term strategic initiatives. The President & Owner's role is instrumental in maintaining Service Express's market leadership and commitment to innovation. Mike McCullough's vision shapes the company's trajectory, ensuring sustained growth and a robust presence in the data center equipment maintenance industry. McCullough's ownership perspective ensures a deep commitment to the company's mission.
Stephanie Studebaker - President, Service Express Cares Council
Stephanie Studebaker, the President, Service Express Cares Council at Service Express, champions the company's corporate social responsibility and community engagement initiatives. Studebaker leads efforts to integrate Service Express's values into its operations, focusing on philanthropic activities and employee volunteerism that support the communities where the company operates. This role involves developing programs that align with the company's mission and enhance its positive societal impact. The President, Service Express Cares Council's leadership ensures that Service Express contributes meaningfully beyond its core business of third-party maintenance, managed infrastructure services, and hardware solutions. Stephanie Studebaker's dedication fosters a culture of giving back and strengthens the company's commitment to ethical business practices.
William Golder - Chief Revenue Officer
William Golder, the Chief Revenue Officer at Service Express, architects the company's revenue generation strategies and sales operations. Golder drives market expansion by optimizing sales processes and cultivating client relationships across the third-party maintenance and managed infrastructure services sectors. This executive oversees the global sales teams, ensuring cohesive go-to-market strategies that align with Service Express's growth objectives. The Chief Revenue Officer's focus extends to identifying new revenue streams and enhancing customer lifetime value through comprehensive hardware solutions. William Golder's leadership ensures that Service Express consistently achieves its financial targets and strengthens its market position. By directing revenue-generating activities, Golder plays a pivotal part in the company's sustained success and profitability.

Jacob Blough - Chief Technology Officer
Jacob Blough, the Chief Technology Officer at Service Express, directs the technological vision and innovation across the organization. Blough oversees the development and implementation of advanced solutions for third-party maintenance and managed infrastructure services, ensuring Service Express remains at the cutting edge of data center technology. This leadership role involves evaluating emerging technologies and integrating them to enhance service delivery and operational efficiency. The Chief Technology Officer's responsibilities include guiding the technical teams responsible for hardware solutions and infrastructure support. Jacob Blough's strategic insights are crucial for maintaining Service Express's competitive advantage. By championing technological advancements, Blough ensures the company provides robust and forward-thinking solutions to its global clientele.

Nicholas Ockwell - Chief Information Officer
Nicholas Ockwell, the Chief Information Officer at Service Express, leads the company's information technology infrastructure and digital transformation efforts. Ockwell ensures the seamless operation of internal systems that support third-party maintenance, managed infrastructure services, and hardware solutions, enhancing overall business efficiency. This role involves developing and implementing IT strategies that align with Service Express's global business objectives. The Chief Information Officer's oversight extends to cybersecurity, data management, and the adoption of new technologies to improve operational workflows. Nicholas Ockwell's leadership is vital for maintaining Service Express's technological backbone and supporting its client-facing services. By managing IT resources effectively, Ockwell drives innovation and operational excellence.

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