Leadership Overview
Service Express has 7 executives leading key functions including strategy, technology, finance, revenue, operations, and community engagement.
Driven by a commitment to exceptional service, Service Express focuses on delivering mission-critical data center equipment maintenance, managed infrastructure services, and hardware solutions globally, fostering operational resilience for its clients.
Driven by a commitment to exceptional service, Service Express focuses on delivering mission-critical data center equipment maintenance, managed infrastructure services, and hardware solutions globally, fostering operational resilience for its clients.
Leadership Roles at Service Express
David Montes - Chief Executive Officer
David Montes, the Chief Executive Officer at Service Express, directs the overarching corporate strategy and operational framework. Montes guides the company's expansion across its three primary segments: third-party maintenance, managed infrastructure services, and hardware solutions. This leadership role involves setting the vision for Service Express's global presence and ensuring alignment with market demands for mission-critical data center equipment support. Montes drives initiatives that enhance the company's competitive position and foster long-term growth. The Chief Executive Officer's focus remains on optimizing service delivery and expanding the company's reach within the tech consulting and business services sectors. David Montes ensures the company consistently meets and exceeds client expectations for reliability and performance.
Julie Ausherman - Chief Financial Officer
Julie Ausherman, the Chief Financial Officer at Service Express, directs all financial operations, including accounting, financial planning, and risk management. Ausherman ensures the fiscal health and strategic allocation of resources across Service Express's global operations in third-party maintenance, managed infrastructure services, and hardware solutions. This executive role involves developing financial strategies that support sustainable growth and profitability. The Chief Financial Officer's oversight extends to managing investments, optimizing capital structure, and ensuring compliance with financial regulations. Julie Ausherman's financial acumen is vital for guiding Service Express's expansion and maintaining its strong market position in the data center equipment maintenance industry. Ausherman provides critical financial insights to support executive decision-making and long-term business objectives.

Mike McCullough - President & Owner
Mike McCullough, the President & Owner at Service Express, provides foundational leadership and strategic direction, influencing the company's culture and long-term vision. McCullough's ownership perspective guides the expansion and operational excellence across Service Express's key service areas: third-party maintenance, managed infrastructure services, and hardware solutions. This role involves ensuring the company's core values are upheld while driving innovation and market leadership in the data center equipment maintenance sector. The President & Owner's influence extends to fostering strong client relationships and maintaining Service Express's reputation for reliability and exceptional service. Mike McCullough's deep understanding of the business is critical for navigating market dynamics and ensuring sustained success. McCullough champions the company's commitment to client satisfaction and operational integrity.
Stephanie Studebaker - President, Service Express Cares Council
Stephanie Studebaker, the President, Service Express Cares Council at Service Express, leads the company's corporate social responsibility initiatives and community engagement efforts. Studebaker directs programs that align with Service Express's commitment to making a positive impact beyond its core business of third-party maintenance, managed infrastructure services, and hardware solutions. This leadership position focuses on developing and executing strategies for community outreach, employee volunteerism, and philanthropic activities. The President, Service Express Cares Council's role is vital in reinforcing the company's values and enhancing its brand reputation. Stephanie Studebaker's dedication to social responsibility strengthens Service Express's connection with its communities and employees. Studebaker ensures the company's contributions are meaningful and sustainable.
Nicholas Ockwell - Chief Information Officer
Nicholas Ockwell, the Chief Information Officer at Service Express, architects and oversees the company's internal technology infrastructure and digital transformation efforts. Ockwell ensures the robust security and scalability of all IT systems supporting Service Express's global operations in third-party maintenance, managed infrastructure services, and hardware solutions. This executive drives the adoption of innovative technologies to enhance operational efficiency and client service delivery. The Chief Information Officer's responsibilities include managing data integrity, cybersecurity protocols, and the integration of new technological platforms. Nicholas Ockwell's strategic direction is crucial for maintaining Service Express's competitive edge in the data center equipment maintenance market. Ockwell champions technological advancements that streamline business processes and support the company's growth objectives.

Eric McNeal - Chief Technology Officer
Eric McNeal, the Chief Technology Officer at Service Express, spearheads the development and implementation of cutting-edge technological solutions that enhance the company's service offerings. McNeal focuses on advancing the capabilities within third-party maintenance, managed infrastructure services, and hardware solutions, ensuring Service Express remains at the forefront of data center equipment support. This leadership position involves driving innovation in service delivery models and exploring new technological frontiers to meet evolving client needs. The Chief Technology Officer's mandate includes evaluating emerging technologies and integrating them to improve operational effectiveness and client satisfaction. Eric McNeal's technical vision is integral to Service Express's mission of providing reliable and advanced support for mission-critical infrastructure. McNeal guides the technical roadmap to solidify the company's market leadership.
William Golder - Chief Revenue Officer
William Golder, the Chief Revenue Officer at Service Express, leads all revenue-generating activities, including sales, business development, and client relationship management. Golder drives the expansion of Service Express's market share across its core segments: third-party maintenance, managed infrastructure services, and hardware solutions. This executive role focuses on developing and executing strategies to maximize revenue streams and enhance client acquisition and retention globally. The Chief Revenue Officer's responsibilities encompass building and managing high-performing sales teams and fostering strategic partnerships. William Golder's leadership is essential for achieving Service Express's financial targets and solidifying its position as a premier provider of data center equipment maintenance. Golder ensures consistent revenue growth and market penetration.

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