Leadership Overview
Self-Help Credit Union has 8 executives leading key functions including strategy, information technology, and regional operations.
Driven by a commitment to community empowerment, Self-Help Credit Union provides essential financial services, fostering economic opportunity and stability for individuals and businesses across its service areas.
Driven by a commitment to community empowerment, Self-Help Credit Union provides essential financial services, fostering economic opportunity and stability for individuals and businesses across its service areas.
Leadership Roles at Self-Help Credit Union
Charles Williams - Chief Executive Officer
Charles Williams, the Chief Executive Officer at Self-Help Credit Union, directs the overall strategic vision and operational execution for the institution. Overseeing all major departments, Charles Williams ensures alignment with the credit union's mission of providing accessible financial services and promoting economic self-sufficiency. This leadership role involves driving growth initiatives, managing risk, and fostering a culture of service excellence across all branches and digital platforms. By optimizing resource allocation and championing innovative financial solutions, Charles Williams directly contributes to the credit union's impact on community development and financial inclusion. The Chief Executive Officer's purview extends to stakeholder relations, ensuring robust partnerships that support the credit union's long-term sustainability and expansion efforts.
Martin Eakes - Executive Director & Chief Executive Officer
Martin Eakes, the Executive Director & Chief Executive Officer at Self-Help Credit Union, architects the overarching mission and strategic direction of the organization. Guiding the institution's commitment to financial inclusion and community development, Martin Eakes oversees critical initiatives that expand access to capital and financial services for underserved populations. This executive leadership position involves fostering strong relationships with community partners, policymakers, and internal teams to advance the credit union's social and economic impact. By championing responsible lending practices and innovative financial products, Martin Eakes ensures the credit union effectively serves its members and communities. The Executive Director & Chief Executive Officer's responsibilities include driving organizational strategy, managing key partnerships, and upholding the core values that define Self-Help Credit Union's unique approach to finance.

Frank Self - President and 0wner
Frank Self, the President and 0wner at Self-Help Credit Union, directs the strategic vision and operational oversight for the institution. Guiding the credit union's core mission, Frank Self ensures the delivery of essential financial services that promote economic empowerment and community development. This leadership role involves managing key relationships with stakeholders, driving organizational growth, and upholding the credit union's commitment to serving its members effectively. By championing innovative financial solutions and responsible lending practices, Frank Self directly contributes to the credit union's positive impact on individuals and businesses. The President and 0wner's responsibilities encompass strategic planning, risk management, and fostering a culture of service excellence across all operational areas.
Randall Chambers - President
Randall Chambers, the President at Self-Help Credit Union, leads strategic initiatives and operational management for key segments of the organization. Overseeing specific business units, Randall Chambers ensures the effective delivery of financial products and services that align with the credit union's mission of community support and economic opportunity. This executive role involves driving performance metrics, fostering cross-departmental collaboration, and implementing strategies to enhance member satisfaction and financial inclusion. By focusing on operational efficiency and market responsiveness, Randall Chambers directly contributes to the credit union's growth and its ability to meet evolving member needs. The President's purview includes managing teams, optimizing resource allocation, and ensuring compliance with regulatory standards.
Dolores Reilly - President
Dolores Reilly, the President at Self-Help Credit Union, directs strategic operations and market development for designated regions. Overseeing key business functions, Dolores Reilly ensures the seamless delivery of comprehensive financial services, including checking accounts, auto loans, and personal loans, to members. This leadership position focuses on driving growth, enhancing member engagement, and expanding the credit union's reach within its service areas. By implementing innovative strategies and fostering strong team performance, Dolores Reilly directly supports the credit union's mission of promoting economic self-sufficiency and community well-being. The President's responsibilities include managing operational budgets, cultivating strategic partnerships, and ensuring the highest standards of service delivery.
Scott Schomburg - President, Carolina (North)
Scott Schomburg, the President, Carolina (North) at Self-Help Credit Union, spearheads regional strategy and operational execution across North Carolina. Overseeing all credit union activities within the state, Scott Schomburg drives initiatives focused on expanding access to financial services, supporting local businesses, and fostering community economic development. This leadership role involves managing branch operations, cultivating strategic partnerships with local organizations, and ensuring the delivery of tailored financial solutions to meet the unique needs of North Carolina communities. By championing member-centric approaches and innovative lending programs, Scott Schomburg directly contributes to the credit union's mission of promoting financial inclusion and stability. The President, Carolina (North)'s responsibilities include driving market growth, enhancing operational efficiency, and strengthening the credit union's presence throughout the region.
James Shedlick - Chief Information Officer
James Shedlick, the Chief Information Officer at Self-Help Credit Union, spearheads the technological infrastructure and digital transformation efforts. Overseeing all aspects of information technology, James Shedlick ensures the secure, efficient, and scalable delivery of banking services through robust systems and innovative digital solutions. This critical role involves managing the development and implementation of new technologies that enhance member experience, streamline operations, and protect sensitive data. By driving advancements in mobile banking, online platforms, and data analytics, James Shedlick directly supports the credit union's mission to provide accessible and modern financial tools. The Chief Information Officer's strategic focus includes cybersecurity, system reliability, and leveraging technology to expand the credit union's reach and service capabilities across its operational footprint.

Torey Thompson - City Executive
Torey Thompson, the City Executive at Self-Help Credit Union, drives regional business development and market penetration within specific urban centers. Overseeing local operations and community engagement, Torey Thompson cultivates strategic partnerships and expands the credit union's presence to better serve local members. This leadership position focuses on understanding and addressing the unique financial needs of urban communities through tailored loan products and financial education initiatives. By fostering strong relationships with local businesses and community organizations, Torey Thompson ensures the credit union's services are accessible and impactful. The City Executive's responsibilities include managing local teams, driving loan origination targets, and enhancing the credit union's brand visibility and service delivery within the designated city.
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