RLDatix Executive and Leadership Team

August, 2026

Leadership Overview

RLDatix has 5 executives leading key functions including strategy, technology, product operations, marketing, and safety research.

Dedicated to transforming global healthcare outcomes, RLDatix empowers organizations to implement robust governance, risk, and compliance frameworks that prioritize patient safety and operational efficiency across the entire continuum of care.

Leadership Roles at RLDatix

  • Chief Executive Officer - Dan Michelson
  • President, Safety Institute - Ann Puopolo
  • Chief Technology Officer - Jared Maxwell
  • Director, Product Operations & Chief of Staff - Jon-Paul Ciambra
  • Chief Marketing Officer (North America) - Mike Etzinger
  • Dan Michelson - Chief Executive Officer

    Dan Michelson, the Chief Executive Officer at RLDatix, directs the overarching corporate strategy to advance patient safety through cloud-based software solutions. Michelson architects the long-term vision for the organization, ensuring alignment between the governance, risk, and compliance tools and the evolving needs of healthcare providers globally. By managing relationships with major shareholders like Five Arrows and TA Associates, the Chief Executive Officer secures the capital necessary for aggressive market expansion. Dan Michelson maintains a focus on scaling the platform to support over 5,000 customers, driving the mission to reduce adverse events and healthcare-acquired infections. Through constant engagement with the board and executive leadership, the Chief Executive Officer fosters a culture of continuous improvement. This leadership role involves navigating complex regulatory landscapes across 20 countries, ultimately ensuring that the software protects hundreds of millions of patients while maintaining high standards of operational excellence and fiscal responsibility.

    Ann Puopolo - President, Safety Institute

    Ann Puopolo, the President, Safety Institute at RLDatix, leads the research and educational initiatives that define the company approach to patient safety. Puopolo architects evidence-based frameworks that inform the development of governance and risk tools, ensuring that software solutions reflect the latest clinical best practices. By directing the Safety Institute, the President, Safety Institute fosters deep partnerships with healthcare providers to implement safety learnings across the continuum of care. Ann Puopolo translates complex safety data into actionable insights, which helps customers reduce healthcare-acquired infections and improve overall care quality. This leadership role involves engaging with industry experts and regulatory bodies to advocate for higher safety standards. Through the dissemination of research and training, the President, Safety Institute empowers organizations to utilize the software effectively. Puopolo ensures that the company mission remains grounded in clinical reality, directly contributing to the protection of hundreds of millions of patients through informed, data-driven safety strategies.

    Jared Maxwell - Chief Technology Officer

    Jared Maxwell, the Chief Technology Officer at RLDatix, oversees the development and maintenance of the cloud-based software suite designed to enhance healthcare safety. Maxwell architects scalable infrastructure that supports the reporting of adverse events and the implementation of safety learnings across diverse clinical environments. By directing the engineering teams, the Chief Technology Officer ensures that the platform remains secure, compliant, and highly available for thousands of global customers. Jared Maxwell collaborates with product leadership to integrate advanced analytics into the governance and risk tools, directly impacting the ability of healthcare organizations to reduce infections. This technical leadership role involves managing the transition to modern cloud architectures, which facilitates faster deployment of safety features. Through rigorous oversight of the software development lifecycle, the Chief Technology Officer guarantees that the technology stack meets the stringent requirements of the healthcare industry, thereby safeguarding patient data and improving clinical outcomes on a massive scale.

    Jon-Paul Ciambra - Director, Product Operations & Chief of Staff

    Jon-Paul Ciambra, the Director, Product Operations & Chief of Staff at RLDatix, manages the internal alignment of product development cycles with broader corporate objectives. Ciambra coordinates cross-functional initiatives that streamline the delivery of governance and risk management tools to the healthcare market. By optimizing operational workflows, the Director, Product Operations & Chief of Staff ensures that product teams remain focused on high-impact features that reduce healthcare-acquired infections. Jon-Paul Ciambra facilitates communication between the executive leadership and the product organization, driving efficiency in resource allocation and project execution. This role involves monitoring key performance indicators to track the success of software implementations across the continuum of care. Through the synchronization of product roadmaps with market demands, the Director, Product Operations & Chief of Staff supports the company mission of protecting patients. Ciambra maintains a rigorous focus on operational excellence, ensuring that every product release contributes to the overall safety and efficiency goals of the organization.

    Mike Etzinger - Chief Marketing Officer (North America)

    Mike Etzinger, the Chief Marketing Officer (North America) at RLDatix, drives the regional growth strategy by positioning the company as the premier provider of governance, risk, and compliance software. Etzinger architects comprehensive marketing campaigns that highlight the value of the cloud-based suite in reducing adverse events and improving patient safety outcomes. By overseeing North American market initiatives, the Chief Marketing Officer (North America) expands the customer base and strengthens brand presence among healthcare organizations. Mike Etzinger collaborates with sales and product teams to translate complex software capabilities into clear value propositions for clinical leaders. This leadership role involves analyzing market trends to identify new opportunities for growth within the healthcare sector. Through the execution of targeted outreach and thought leadership programs, the Chief Marketing Officer (North America) ensures that the organization remains at the forefront of the industry. Etzinger secures market share by demonstrating the tangible impact of the software on patient safety and operational efficiency.

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    Frequently Asked Questions Regarding RLDatix Top Executives and Leadership Team

    Who leads RLDatix?
    RLDatix is led by Dan Michelson (Chief Executive Officer), along with executives such as Ann Puopolo (President, Safety Institute) and Jared Maxwell (Chief Technology Officer).
    Who is part of RLDatix’s executive team?
    The executive team of RLDatix includes leaders such as Dan Michelson (Chief Executive Officer), Ann Puopolo (President, Safety Institute), Jared Maxwell (Chief Technology Officer) and other senior executives.
    How many executives does RLDatix have?
    RLDatix has 5 executives leading key business areas.
    What roles are included in RLDatix’s leadership team?
    The leadership team of RLDatix includes roles such as Chief Executive Officer, President, Safety Institute, Chief Technology Officer, Director, Product Operations & Chief of Staff, Chief Marketing Officer (North America).