RLDatix Executive and Leadership Team

September, 2026

Leadership Overview

RLDatix has 5 executives leading key functions including strategy, technology, marketing, product operations, and safety research.

Focused on transforming global healthcare outcomes, RLDatix delivers governance, risk, and compliance software to ensure safer patient care across international markets.

Leadership Roles at RLDatix

  • Chief Executive Officer - Dan Michelson
  • President, Safety Institute - Ann Puopolo
  • Chief Technology Officer - Jared Maxwell
  • Chief Marketing Officer (North America) - Mike Etzinger
  • Director, Product Operations & Chief of Staff - Jon-Paul Ciambra
  • Dan Michelson - Chief Executive Officer

    Dan Michelson, the Chief Executive Officer at RLDatix, directs the overarching corporate strategy to improve patient safety through advanced cloud-based software. Michelson oversees the integration of governance, risk, and compliance tools across the global healthcare continuum. By aligning organizational goals with the needs of over 5,000 customers, the Chief Executive Officer ensures that the company maintains a focus on reducing adverse events and healthcare-acquired infections. This leadership role involves managing relationships with major shareholders like Five Arrows and TA Associates to fuel long-term growth. Dan Michelson drives the mission to protect millions of patients by scaling operations across 20 countries. Through constant evaluation of market trends, the Chief Executive Officer maintains the competitive edge of the software suite. Ultimately, Michelson secures the financial and operational health of the organization while fostering a culture dedicated to safer, more efficient care delivery.

    Ann Puopolo - President, Safety Institute

    Ann Puopolo, the President, Safety Institute at RLDatix, leads the research and educational initiatives that define the company approach to patient safety. Puopolo oversees the translation of complex safety data into actionable learnings for healthcare organizations. By directing the efforts of the Safety Institute, the President, Safety Institute ensures that the software suite remains grounded in evidence-based practices for reducing adverse events. This role involves collaborating with clinical experts to refine the governance and compliance tools used by customers in over 20 countries. Ann Puopolo drives the development of content and training programs that help providers implement safety improvements across the continuum of care. Through the application of deep industry knowledge, the President, Safety Institute shapes the strategic direction of the product offerings. Ultimately, Puopolo advances the mission of the company by fostering a culture of safety and continuous improvement within the global healthcare community.

    Jared Maxwell - Chief Technology Officer

    Jared Maxwell, the Chief Technology Officer at RLDatix, architects the cloud-based software infrastructure that powers governance and risk management tools. Maxwell oversees the engineering teams responsible for developing platforms that track adverse events and patient safety data. By prioritizing scalable architecture, the Chief Technology Officer ensures that the software suite remains reliable for customers operating in over 20 countries. This role involves collaborating with product leaders to integrate new safety learnings directly into the core technology stack. Jared Maxwell drives innovation in data security and system efficiency to protect the information of millions of patients worldwide. Through the implementation of robust development cycles, the Chief Technology Officer maintains high performance standards across the entire product portfolio. Ultimately, Maxwell supports the company mission by delivering the technical foundation necessary for healthcare organizations to achieve safer, more efficient care outcomes.

    Mike Etzinger - Chief Marketing Officer (North America)

    Mike Etzinger, the Chief Marketing Officer (North America) at RLDatix, directs all regional brand strategy and market expansion initiatives. Etzinger oversees the communication of the value proposition regarding governance, risk, and compliance tools to healthcare providers throughout the continent. By analyzing market demand, the Chief Marketing Officer (North America) ensures that the software suite reaches organizations seeking to reduce healthcare-acquired infections and improve patient safety. This leadership role involves coordinating with sales teams to drive adoption of the cloud-based platform. Mike Etzinger executes campaigns that highlight the impact of safety learnings on the continuum of care. Through strategic positioning, the Chief Marketing Officer (North America) strengthens the market presence of the company within the competitive health software landscape. Ultimately, Etzinger supports revenue growth by connecting healthcare leaders with the tools required to protect patients and enhance operational efficiency.

    Jon-Paul Ciambra - Director, Product Operations & Chief of Staff

    Jon-Paul Ciambra, the Director, Product Operations & Chief of Staff at RLDatix, optimizes internal workflows to ensure the seamless delivery of governance and risk management software. Ciambra oversees the alignment between product development cycles and corporate strategic objectives. By streamlining cross-functional communication, the Director, Product Operations & Chief of Staff ensures that safety tools reach the market with maximum efficiency. This role involves managing high-priority initiatives that support the broader mission of protecting patients across the global healthcare continuum. Jon-Paul Ciambra drives operational excellence by identifying bottlenecks in the software lifecycle and implementing scalable solutions. Through rigorous project management, the Director, Product Operations & Chief of Staff maintains the pace of innovation required to serve 5,000 customers. Ultimately, Ciambra facilitates the execution of company goals by bridging the gap between technical development and executive decision-making processes.

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    Frequently Asked Questions Regarding RLDatix Top Executives and Leadership Team

    Who leads RLDatix?
    RLDatix is led by Dan Michelson (Chief Executive Officer), along with executives such as Ann Puopolo (President, Safety Institute) and Jared Maxwell (Chief Technology Officer).
    Who is part of RLDatix’s executive team?
    The executive team of RLDatix includes leaders such as Dan Michelson (Chief Executive Officer), Ann Puopolo (President, Safety Institute), Jared Maxwell (Chief Technology Officer) and other senior executives.
    How many executives does RLDatix have?
    RLDatix has 5 executives leading key business areas.
    What roles are included in RLDatix’s leadership team?
    The leadership team of RLDatix includes roles such as Chief Executive Officer, President, Safety Institute, Chief Technology Officer, Chief Marketing Officer (North America), Director, Product Operations & Chief of Staff.