Ricoh Executive and Leadership Team

June, 2026

Leadership Overview

Ricoh has 10 executives leading key functions including strategy, finance, technology, and marketing.

Driven by innovation, Ricoh offers comprehensive solutions to support businesses worldwide, focusing on IT support, system integration, software design, and office products.

Leadership Roles at Ricoh

  • President & Chief Executive Officer - Ugai Yuichi
  • President & Chief Executive Officer - Michael Fast
  • President & Chief Executive Officer - Akira Oyama
  • Chairman & Chief Executive Officer - Sam Ichioka
  • Chief Financial Officer, PHILS - Eileen Gallardo
  • Deputy President & CSO Chief Financial Officer & Chief Information Officer - Zenji Miura
  • Chief Financial Officer, Country & Group General Manager - H. Lahnstein
  • Senior Corporate Officer, Chief Technology Officer, CISO, President of Ricoh Information Technology Solutions Co., Ltd., Chairperson of Ricoh Software Research Center (Beijing) Co. Ltd. - Yasuyuki Nomizu
  • Senior Vice President. Chief Information Officer - Tracey Rothenberger
  • Senior Corporate Officer, Chief Marketing Officer - Kazunori Kobayashi
  • Ugai Yuichi - President & Chief Executive Officer

    Ugai Yuichi, the President & Chief Executive Officer at Ricoh, directs the company's overarching strategy and global operations. This leadership position involves setting the vision for Ricoh's extensive portfolio of products and solutions, which includes IT support, system integration, and software design. Yuichi's executive oversight ensures that the company's offerings align with market demands and customer needs in Tokyo, Japan, and beyond. The President & Chief Executive Officer drives initiatives to enhance Ricoh's market presence and operational efficiency across all business segments. By focusing on innovation and customer-centricity, Ugai Yuichi guides the organization toward sustained growth and technological advancement, solidifying Ricoh's position as a key provider of business support solutions.
    Ugai Yuichi

    Michael Fast - President & Chief Executive Officer

    Michael Fast, the President & Chief Executive Officer at Ricoh, spearheads the company's strategic direction and operational execution. This executive role encompasses the management of Ricoh's diverse business segments, including office products and advanced IT services. Fast's leadership ensures the seamless integration of solutions designed to support customers with their business objectives. The President & Chief Executive Officer is responsible for fostering a culture of innovation and driving the company's expansion into new markets. Through strategic decision-making, Michael Fast aims to enhance Ricoh's competitive edge and deliver exceptional value to clients globally, reinforcing the company's commitment to providing essential business support.

    Akira Oyama - President & Chief Executive Officer

    Akira Oyama, the President & Chief Executive Officer at Ricoh, commands the strategic vision and executive leadership for the global enterprise. This critical role involves steering Ricoh's comprehensive suite of business solutions, from IT support and system integration to software development and office products. Oyama's direction ensures that the company consistently meets the evolving needs of its clientele. The President & Chief Executive Officer champions innovation and operational excellence across all divisions. Through decisive leadership, Akira Oyama drives the company's mission to empower businesses and enhance productivity, maintaining Ricoh's reputation for quality and reliability in the international market.
    Akira Oyama

    Sam Ichioka - Chairman & Chief Executive Officer

    Sam Ichioka, the Chairman & Chief Executive Officer at Ricoh, provides ultimate oversight and strategic guidance for the organization. This senior leadership position involves setting the long-term vision and ensuring the company's sustained success in the business services and technology consulting sectors. Ichioka's responsibilities include guiding Ricoh's global operations and its commitment to delivering innovative solutions that support customer business needs. The Chairman & Chief Executive Officer drives corporate governance and strategic planning, ensuring alignment with market dynamics and stakeholder expectations. Through this executive capacity, Sam Ichioka reinforces Ricoh's dedication to technological advancement and customer satisfaction worldwide.

    Eileen Gallardo - Chief Financial Officer, PHILS

    Eileen Gallardo, the Chief Financial Officer, PHILS at Ricoh, manages the financial operations and strategic fiscal planning for the Philippine region. This role is crucial in ensuring the financial health and stability of Ricoh's operations within the Philippines. Gallardo oversees budgeting, financial reporting, and investment strategies, directly impacting the company's profitability and growth trajectory in the local market. The Chief Financial Officer, PHILS works closely with regional leadership to optimize resource allocation and drive financial performance. Eileen Gallardo's expertise ensures compliance with financial regulations and supports the company's broader business objectives through sound financial management.

    Zenji Miura - Deputy President & CSO Chief Financial Officer & Chief Information Officer

    Zenji Miura, the Deputy President & CSO Chief Financial Officer & Chief Information Officer at Ricoh, holds a dual executive mandate overseeing both financial strategy and information technology infrastructure. This comprehensive leadership role ensures that Ricoh's financial resources are strategically allocated to support technological innovation and operational efficiency. Miura directs the company's financial planning, risk management, and IT governance, driving digital transformation initiatives. The Deputy President & CSO Chief Financial Officer & Chief Information Officer plays a pivotal part in integrating financial objectives with technology roadmaps, enhancing Ricoh's competitive advantage. Zenji Miura's leadership ensures robust financial oversight and advanced technological capabilities across the organization.

    H. Lahnstein - Chief Financial Officer, Country & Group General Manager

    H. Lahnstein, the Chief Financial Officer, Country & Group General Manager at Ricoh, directs financial strategy and oversees general management for specific country operations and group-level financial activities. This dual executive responsibility ensures robust financial oversight and strategic operational leadership. Lahnstein manages fiscal planning, resource allocation, and performance metrics to drive profitability and sustainable growth. The Chief Financial Officer, Country & Group General Manager plays a critical role in aligning financial objectives with operational execution across various business units. H. Lahnstein's leadership ensures financial discipline and operational effectiveness, supporting Ricoh's global business objectives.

    Yasuyuki Nomizu - Senior Corporate Officer, Chief Technology Officer, CISO, President of Ricoh Information Technology Solutions Co., Ltd., Chairperson of Ricoh Software Research Center (Beijing) Co. Ltd.

    Yasuyuki Nomizu, the Senior Corporate Officer, Chief Technology Officer, CISO, President of Ricoh Information Technology Solutions Co., Ltd., Chairperson of Ricoh Software Research Center (Beijing) Co. Ltd. at Ricoh, commands a multifaceted executive role focused on technology innovation and security. Nomizu drives the company's technological vision, overseeing research and development, system architecture, and the strategic direction of IT solutions. As Chief Information Security Officer, Yasuyuki Nomizu ensures the robust protection of Ricoh's digital assets and customer data. The leadership extends to guiding Ricoh Information Technology Solutions Co., Ltd. and chairing the Ricoh Software Research Center (Beijing) Co. Ltd., fostering global technological advancement and collaboration.

    Tracey Rothenberger - Senior Vice President. Chief Information Officer

    Tracey Rothenberger, the Senior Vice President. Chief Information Officer at Ricoh, directs the company's global information technology strategy and infrastructure. This executive position is responsible for overseeing all aspects of IT operations, including system integration, software design, and the implementation of cutting-edge technology solutions. Rothenberger ensures that Ricoh's IT systems effectively support business objectives and enhance operational efficiency across all departments. The Senior Vice President. Chief Information Officer plays a key role in driving digital transformation and cybersecurity initiatives. Tracey Rothenberger's leadership ensures that Ricoh maintains a robust and secure technological foundation to support its diverse range of products and services.

    Kazunori Kobayashi - Senior Corporate Officer, Chief Marketing Officer

    Kazunori Kobayashi, the Senior Corporate Officer, Chief Marketing Officer at Ricoh, leads the global marketing strategy and brand development initiatives. This executive role is responsible for driving market penetration and enhancing Ricoh's brand presence across its diverse product and solution offerings. Kobayashi oversees market research, product positioning, and integrated marketing campaigns designed to connect with customers and drive revenue growth. The Chief Marketing Officer ensures that Ricoh's value proposition is effectively communicated to target audiences worldwide. Kazunori Kobayashi's strategic leadership in marketing is instrumental in expanding Ricoh's market share and reinforcing its position as a leader in business support solutions.

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    Frequently Asked Questions Regarding Ricoh Top Executives and Leadership Team

    Who leads Ricoh?
    Ricoh is led by Ugai Yuichi (President & Chief Executive Officer), along with executives such as Michael Fast (President & Chief Executive Officer) and Akira Oyama (President & Chief Executive Officer).
    Who is part of Ricoh’s executive team?
    The executive team of Ricoh includes leaders such as Ugai Yuichi (President & Chief Executive Officer), Michael Fast (President & Chief Executive Officer), Akira Oyama (President & Chief Executive Officer) and other senior executives.
    How many executives does Ricoh have?
    Ricoh has 10 executives leading key business areas.
    What roles are included in Ricoh’s leadership team?
    The leadership team of Ricoh includes roles such as President & Chief Executive Officer, President & Chief Executive Officer, President & Chief Executive Officer, Chairman & Chief Executive Officer, Chief Financial Officer, PHILS.