RapidSOS Executive and Leadership Team

August, 2026

Leadership Overview

RapidSOS has 6 executives leading key functions including marketing, operations, product engineering, and emergency response infrastructure.

By bridging the gap between connected devices and public safety, RapidSOS transforms emergency response through real-time data integration and cloud-based communication platforms to save lives.

Leadership Roles at RapidSOS

  • President & Chief Operating Officer & Board Member - Jose A M
  • President - Daniel Seidberg
  • President, eDispatches - Thomas Stearn
  • Chief Marketing Officer - Cassidy Shield
  • Chief of Staff and Vice President of Operations - Michelle Cahn
  • Chief Technology Officer & Executive VP, Product, Data & Engineering - Zach LaValley
  • Jose A M - President & Chief Operating Officer & Board Member

    Jose A M, the President & Chief Operating Officer & Board Member at RapidSOS, executes the company's long-term growth strategy and oversees day-to-day business performance. Overseeing the integration of connected technologies into public safety workflows, the President & Chief Operating Officer & Board Member ensures that the organization meets the evolving needs of government agencies and healthcare providers. This leadership role involves managing high-level partnerships that expand the reach of the emergency communications platform. By aligning operational capabilities with market demands, Jose A M drives the company's mission to modernize emergency response infrastructure. The President & Chief Operating Officer & Board Member works closely with the board to define the strategic direction of the business. Through disciplined management of resources and market expansion, A M ensures that the platform remains the standard for real-time data access, ultimately strengthening the connection between modern devices and the first responders who rely on accurate information.

    Daniel Seidberg - President

    Daniel Seidberg, the President at RapidSOS, leads the strategic initiatives focused on scaling the company's presence within the public safety sector. Overseeing the expansion of the platform's utility, the President ensures that emergency communication centers gain access to critical telemetry and crash data. This leadership role involves navigating complex regulatory environments and fostering relationships with key stakeholders in the emergency response ecosystem. By driving the adoption of cloud-based solutions, Daniel Seidberg enables first responders to access real-time contextual information during life-critical situations. The President collaborates with other executive leaders to ensure that the company's software infrastructure remains at the forefront of technological innovation. Through focused market development and strategic oversight, Seidberg strengthens the company's position as a vital link between modern connected devices and legacy systems, ensuring that the organization consistently delivers on its mission to improve emergency response speed and situational awareness.
    Daniel Seidberg

    Thomas Stearn - President, eDispatches

    Thomas Stearn, the President, eDispatches at RapidSOS, directs the specialized operations and growth of the eDispatches division. Overseeing the delivery of critical emergency alerts and dispatch information, the President, eDispatches ensures that first responders receive timely notifications through the company's integrated platform. This leadership role involves managing the technical and operational requirements of the eDispatches service to maintain high reliability for emergency personnel. By focusing on the specific needs of dispatch centers, Thomas Stearn enhances the overall effectiveness of the company's emergency communications infrastructure. The President, eDispatches works to integrate these specialized services into the broader RapidSOS ecosystem, creating a unified approach to public safety technology. Through continuous improvement of alert delivery systems, Stearn supports the company's goal of providing first responders with the most accurate and immediate information possible, ultimately driving better outcomes for communities and emergency services across the country.

    Cassidy Shield - Chief Marketing Officer

    Cassidy Shield, the Chief Marketing Officer at RapidSOS, directs all global brand positioning and market expansion strategies. Overseeing the communication of complex public safety technology to government agencies and private sector partners, the Chief Marketing Officer ensures that the value proposition of real-time data integration remains clear. This leadership role involves managing large-scale outreach initiatives that connect emergency communication centers with modern device intelligence. By aligning marketing efforts with the broader mission of improving life-saving outcomes, Cassidy Shield drives adoption across North American and international markets. The Chief Marketing Officer collaborates with product teams to translate technical software infrastructure into actionable insights for first responders. Through strategic brand management, Shield secures the company's position as the primary bridge between connected devices and legacy emergency response systems, ultimately fostering trust and widespread utilization of the platform during critical crisis situations.
    Cassidy Shield

    Michelle Cahn - Chief of Staff and Vice President of Operations

    Michelle Cahn, the Chief of Staff and Vice President of Operations at RapidSOS, manages internal organizational alignment and cross-functional execution. Overseeing the daily operational rhythm, the Chief of Staff and Vice President of Operations ensures that company resources support the rapid deployment of cloud-based emergency communications platforms. This leadership role involves coordinating between engineering, product, and external government stakeholders to maintain high-performance standards. By optimizing internal workflows, Michelle Cahn directly impacts the efficiency of emergency response systems. The Chief of Staff and Vice President of Operations facilitates strategic planning sessions that translate high-level corporate goals into concrete technical milestones. Through rigorous oversight of operational processes, Cahn maintains the stability of the software infrastructure that connects first responders with critical data. This role remains vital for scaling the company's impact across diverse emergency communication centers, ensuring that every operational decision supports the overarching mission of enhancing situational awareness during emergencies.

    Zach LaValley - Chief Technology Officer & Executive VP, Product, Data & Engineering

    Zach LaValley, the Chief Technology Officer & Executive VP, Product, Data & Engineering at RapidSOS, architects the core software infrastructure that powers real-time emergency data transmission. Overseeing the entire product lifecycle, the Chief Technology Officer & Executive VP, Product, Data & Engineering ensures that connected device intelligence integrates seamlessly with legacy emergency response systems. This leadership role involves managing complex data pipelines that deliver precise location and health information to first responders. By driving innovation in cloud-based communications, Zach LaValley enables the platform to handle massive volumes of critical data during high-pressure crisis events. The Chief Technology Officer & Executive VP, Product, Data & Engineering collaborates with engineering teams to refine the technical bridge between consumer technology and public safety agencies. Through continuous development of the software stack, LaValley secures the reliability and speed of the platform, directly contributing to improved situational awareness and faster life-saving outcomes for emergency personnel.

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    Frequently Asked Questions Regarding RapidSOS Top Executives and Leadership Team

    Who leads RapidSOS?
    RapidSOS is led by Jose A M (President & Chief Operating Officer & Board Member), along with executives such as Daniel Seidberg (President) and Thomas Stearn (President, eDispatches).
    Who is part of RapidSOS’s executive team?
    The executive team of RapidSOS includes leaders such as Jose A M (President & Chief Operating Officer & Board Member), Daniel Seidberg (President), Thomas Stearn (President, eDispatches) and other senior executives.
    How many executives does RapidSOS have?
    RapidSOS has 6 executives leading key business areas.
    What roles are included in RapidSOS’s leadership team?
    The leadership team of RapidSOS includes roles such as President & Chief Operating Officer & Board Member, President, President, eDispatches, Chief Marketing Officer, Chief of Staff and Vice President of Operations.