Leadership Overview
Astound Broadband has 9 executives leading key functions including strategy, financial oversight, technology infrastructure, human capital, and market expansion.
Focused on delivering high-speed connectivity, Astound Broadband prioritizes the deployment of fiber-powered networks to enhance digital experiences for residential and business customers across major metropolitan markets.
Focused on delivering high-speed connectivity, Astound Broadband prioritizes the deployment of fiber-powered networks to enhance digital experiences for residential and business customers across major metropolitan markets.
Leadership Roles at Astound Broadband
Ettienne Brandt - Chief Executive Officer
Ettienne Brandt, the Chief Executive Officer at Astound Broadband, directs the overarching corporate strategy and long-term vision for the organization. Brandt manages the expansion of fiber-powered network assets across diverse U.S. markets, ensuring consistent service delivery for residential and business clients. By aligning operational goals with market demands, the Chief Executive Officer drives sustainable growth and competitive positioning within the telecommunications sector. Ettienne Brandt maintains rigorous oversight of capital allocation to support infrastructure upgrades and technological advancements. This leadership role involves constant collaboration with the board to refine business models and improve customer satisfaction metrics. Through the optimization of service portfolios, the Chief Executive Officer secures the company's status as a premier provider of high-speed internet and mobile solutions. Brandt fosters a culture of operational excellence, ensuring that all departments remain focused on delivering reliable connectivity to every customer segment.

Monique McDaniels - President & Chief Executive Officer
Monique McDaniels, the President & Chief Executive Officer at Astound Broadband, oversees the daily execution of business operations and the implementation of strategic initiatives. McDaniels focuses on scaling the company's fiber-powered network to reach new residential and business markets throughout the United States. By streamlining internal processes, the President & Chief Executive Officer enhances service efficiency and improves the overall customer experience. Monique McDaniels coordinates with executive leadership to ensure that product offerings, including TV and mobile services, remain aligned with evolving consumer needs. This position requires constant monitoring of industry trends to maintain a strong market presence. Through the management of cross-functional teams, the President & Chief Executive Officer drives revenue growth and operational stability. McDaniels prioritizes the integration of advanced telecommunications technologies to support the company's mission of providing high-speed, reliable connectivity to all clients across major metro areas.
Teresa Cawthorne - Chief Financial Officer
Teresa Cawthorne, the Chief Financial Officer at Astound Broadband, manages the financial health and fiscal planning of the organization. Cawthorne directs capital budgeting, financial reporting, and investment strategies to support the expansion of fiber-powered network infrastructure. By analyzing market data and operational costs, the Chief Financial Officer ensures that resources are allocated effectively to maximize profitability across all service lines. Teresa Cawthorne oversees the financial risk management framework, protecting the company's assets while enabling growth in competitive telecommunications markets. This role involves close collaboration with the executive team to evaluate potential acquisitions and long-term infrastructure investments. Through rigorous financial oversight, the Chief Financial Officer maintains the stability required to deliver high-speed internet, TV, and mobile services to residential and business customers. Cawthorne drives the development of financial models that support the company's strategic objectives and long-term value creation for stakeholders.
Pankaj Saini - Chief Technology Officer
Pankaj Saini, the Chief Technology Officer at Astound Broadband, architects the technical roadmap and network infrastructure that power the company's high-speed services. Saini oversees the deployment of fiber-optic technology and the maintenance of robust systems to ensure seamless connectivity for residential and business users. By evaluating emerging telecommunications standards, the Chief Technology Officer drives innovation in network performance and reliability. Pankaj Saini manages the engineering teams responsible for scaling the network across major metro areas, ensuring that capacity meets the growing demand for internet and mobile data. This leadership role involves integrating advanced hardware and software solutions to optimize service delivery. Through the continuous improvement of network architecture, the Chief Technology Officer supports the company's mission to provide superior digital experiences. Saini ensures that all technical operations remain aligned with the broader business strategy, facilitating efficient service expansion and long-term technological competitiveness.
Tracy Brutcher - Executive Vice President & Chief Human Resources Officer
Tracy Brutcher, the Executive Vice President & Chief Human Resources Officer at Astound Broadband, directs the talent acquisition, organizational development, and employee engagement strategies. Brutcher manages the workforce planning necessary to support the company's expansion into new markets and the maintenance of existing fiber-powered networks. By fostering a high-performance culture, the Executive Vice President & Chief Human Resources Officer ensures that the organization attracts and retains the technical and operational expertise required to deliver high-speed internet and TV services. Tracy Brutcher oversees compensation, benefits, and leadership development programs that align with the company's core mission. This role involves collaborating with other executives to build a diverse and inclusive workplace that drives innovation. Through the implementation of effective human capital strategies, the Executive Vice President & Chief Human Resources Officer supports the company's growth and operational efficiency, ensuring that the workforce remains focused on providing exceptional service to residential and business customers.
Henry Jacobsen - Chief Information Officer & Chief Technology Officer
Henry Jacobsen, the Chief Information Officer & Chief Technology Officer at Astound Broadband, manages the digital infrastructure and information systems that support the company's telecommunications operations. Jacobsen oversees the integration of data platforms and cybersecurity protocols to protect the integrity of the fiber-powered network. By directing the development of internal software and IT systems, the Chief Information Officer & Chief Technology Officer ensures that customer-facing services, such as mobile and internet portals, remain functional and secure. Henry Jacobsen coordinates with technical teams to streamline data flow and improve operational efficiency across all business units. This role involves evaluating new technologies to enhance service delivery and customer support capabilities. Through the management of complex IT environments, the Chief Information Officer & Chief Technology Officer supports the company's mission to provide reliable connectivity. Jacobsen drives the digital transformation initiatives that enable the organization to scale effectively in major metropolitan markets.
Jackie Heitman - Chief Marketing Officer & Executive VP, Marketing & Sales
Jackie Heitman, the Chief Marketing Officer & Executive VP, Marketing & Sales at Astound Broadband, directs the brand strategy, customer acquisition, and revenue growth initiatives. Heitman manages the marketing campaigns and sales operations that promote high-speed internet, TV, and mobile services to residential and business customers. By analyzing market trends and consumer behavior, the Chief Marketing Officer & Executive VP, Marketing & Sales optimizes the company's outreach to increase market share in major metro areas. Jackie Heitman oversees the development of product positioning and promotional strategies that highlight the benefits of the fiber-powered network. This role involves collaborating with the sales teams to drive lead generation and improve conversion rates. Through the execution of targeted marketing programs, the Chief Marketing Officer & Executive VP, Marketing & Sales ensures that the company's value proposition reaches the intended audience, supporting the overall mission of providing reliable and high-quality telecommunications services.
Chris Fenger - Executive Vice President
Chris Fenger, the Executive Vice President at Astound Broadband, oversees the operational execution of regional service delivery and business development. Fenger manages the day-to-day performance of the fiber-powered network, ensuring that residential and business customers receive consistent internet, TV, and mobile services. By directing regional operations, the Executive Vice President drives efficiency and service quality across major metropolitan markets. Chris Fenger coordinates with cross-functional teams to implement strategic initiatives that support the company's growth and market expansion. This role involves monitoring operational metrics to identify areas for improvement and ensuring that service delivery meets the company's high standards. Through the management of regional resources, the Executive Vice President supports the company's mission to provide reliable connectivity. Fenger ensures that operational processes remain aligned with the broader business strategy, facilitating the successful deployment of new services and the maintenance of existing infrastructure.
Juan Cedeno - Jefe De Personal
Juan Cedeno, the Jefe De Personal at Astound Broadband, directs the administrative functions and internal support systems that facilitate smooth organizational operations. Cedeno manages the coordination of staff resources and the implementation of internal policies that support the company's telecommunications mission. By overseeing the administrative infrastructure, the Jefe De Personal ensures that all departments have the necessary support to deliver high-speed internet, TV, and mobile services to residential and business customers. Juan Cedeno coordinates with executive leadership to streamline internal communications and improve operational workflows. This role involves managing the logistical aspects of the company's workforce and ensuring that administrative processes align with the broader business objectives. Through the effective management of internal operations, the Jefe De Personal supports the company's growth and service reliability. Cedeno drives the administrative initiatives that enable the organization to maintain its competitive position in major metropolitan markets.
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