Leadership Overview
Astound Broadband has 8 executives leading key functions including strategy, finance, marketing, technology, human resources, and operations.
Driven by a commitment to connectivity, Astound Broadband delivers high-speed internet, TV, mobile, and phone services to residential and business customers across major U.S. metro areas, leveraging a robust fiber-powered network to enhance user experience and market reach.
Driven by a commitment to connectivity, Astound Broadband delivers high-speed internet, TV, mobile, and phone services to residential and business customers across major U.S. metro areas, leveraging a robust fiber-powered network to enhance user experience and market reach.
Leadership Roles at Astound Broadband
Ettienne Brandt - Chief Executive Officer
Ettienne Brandt, the Chief Executive Officer at Astound Broadband, directs the company's overall strategic vision and operational execution. Brandt guides Astound Broadband's expansion across major U.S. metro areas, ensuring the fiber-powered network effectively serves both residential and business customers. This leadership role involves optimizing service delivery for high-speed internet, TV, mobile, and phone offerings. Brandt focuses on driving innovation within the telecommunications sector, enhancing customer value, and solidifying Astound Broadband's market position. The Chief Executive Officer oversees all departments, aligning their efforts with the company's growth objectives and commitment to superior connectivity. Ettienne Brandt's strategic direction ensures the company maintains its competitive edge in a dynamic market, fostering long-term sustainability and stakeholder value through disciplined execution and forward-thinking initiatives.

Monique McDaniels - President & Chief Executive Officer
Monique McDaniels, the President & Chief Executive Officer at Astound Broadband, spearheads the company's strategic initiatives and executive leadership. McDaniels drives the vision for Astound Broadband's service offerings, including high-speed internet, TV, mobile, and phone solutions, across its extensive fiber-powered network. This executive position involves overseeing all facets of the business, from operational efficiency to market expansion in key U.S. metropolitan areas. McDaniels ensures that the company's strategic goals are met, focusing on enhancing customer satisfaction and driving revenue growth. The President & Chief Executive Officer collaborates with other senior leaders to foster a culture of innovation and operational excellence. Monique McDaniels' leadership is critical in navigating the complexities of the telecommunications industry, positioning Astound Broadband for sustained success and market leadership through decisive action and strategic foresight.
Leontyne Dubose - Chief Financial Officer
Leontyne Dubose, the Chief Financial Officer at Astound Broadband, manages the company's financial health and strategic fiscal planning. Dubose oversees all financial operations, including budgeting, forecasting, accounting, and capital allocation, ensuring robust financial controls and compliance across the organization. This role is pivotal in supporting Astound Broadband's growth initiatives and investments in its fiber-powered network infrastructure. The Chief Financial Officer analyzes financial performance, identifies opportunities for cost optimization, and develops strategies to enhance profitability and shareholder value. Leontyne Dubose works closely with other executive leaders to align financial strategies with the company's overall business objectives, particularly concerning expansion into major metro areas. Dubose's expertise is crucial for maintaining financial stability and driving sustainable economic performance for Astound Broadband.
Jackie Heitman - Chief Marketing Officer & Executive VP, Marketing & Sales
Jackie Heitman, the Chief Marketing Officer & Executive VP, Marketing & Sales at Astound Broadband, directs all marketing strategies and sales operations. Heitman is responsible for developing and executing integrated campaigns that drive customer acquisition and retention for Astound Broadband's internet, TV, mobile, and phone services. This executive role involves overseeing brand management, market research, digital marketing, and sales channel development across key U.S. metro areas. Heitman focuses on enhancing the company's market presence and competitive positioning by understanding customer needs and market trends. The Chief Marketing Officer & Executive VP, Marketing & Sales collaborates with product development and operations teams to ensure marketing efforts align with service capabilities and network infrastructure. Jackie Heitman's leadership is essential for generating revenue growth and expanding Astound Broadband's customer base through effective go-to-market strategies.
Henry Jacobsen - Chief Information Officer & Chief Technology Officer
Henry Jacobsen, the Chief Information Officer & Chief Technology Officer at Astound Broadband, leads the company's technology strategy and information systems. Jacobsen oversees the development, implementation, and maintenance of Astound Broadband's technology infrastructure, including its fiber-powered network, ensuring scalability, reliability, and security. This critical role involves managing IT operations, cybersecurity, data management, and the technological innovation that supports service delivery across residential and business segments. The Chief Information Officer & Chief Technology Officer drives technological advancements to enhance customer experience and operational efficiency. Henry Jacobsen collaborates with executive leadership to align technology roadmaps with business objectives, supporting expansion into new markets and the introduction of advanced telecommunications services. Jacobsen's expertise is fundamental to Astound Broadband's ability to deliver cutting-edge solutions and maintain a competitive technological advantage.
Tracy Brutcher - Executive Vice President & Chief Human Resources Officer
Tracy Brutcher, the Executive Vice President & Chief Human Resources Officer at Astound Broadband, directs all human capital management and organizational development initiatives. Brutcher oversees talent acquisition, employee relations, compensation and benefits, performance management, and learning and development programs to support Astound Broadband's workforce. This executive position is crucial for fostering a positive and productive work environment that aligns with the company's mission and values. The Executive Vice President & Chief Human Resources Officer develops strategies to attract, retain, and engage top talent, ensuring the organization has the skilled personnel necessary to drive growth and innovation. Tracy Brutcher collaborates with senior leadership to implement HR policies that support business objectives, including workforce planning for expansion into new metro areas. Brutcher's focus is on building a strong organizational culture and ensuring HR practices contribute to Astound Broadband's overall success.
Chris Fenger - Executive Vice President
Chris Fenger, the Executive Vice President at Astound Broadband, plays a key role in overseeing critical operational functions and strategic projects. Fenger directs initiatives aimed at enhancing the efficiency and effectiveness of Astound Broadband's service delivery across its fiber-powered network. This executive position involves managing cross-functional teams to ensure seamless integration of operations, technology, and customer service. Fenger focuses on optimizing processes to support the company's expansion into major U.S. metro areas and to meet the evolving demands of residential and business customers. The Executive Vice President collaborates with other senior leaders to drive operational excellence and achieve strategic business goals. Chris Fenger's leadership contributes significantly to Astound Broadband's ability to deliver reliable high-speed internet, TV, mobile, and phone services while maintaining a competitive market position.
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