Astound Broadband Executive and Leadership Team

Monique McDaniels, the President & Chief Executive Officer at Astound Broadband, directs the overarching corporate strategy and long-term vision for the organization. Overseeing the integration of high-speed internet, TV, and mobile services, the President & Chief Executive Officer ensures operational excellence across all U.S. markets. Monique McDaniels maintains direct oversight of executive leadership alignment, fostering a culture of innovation within the fiber-powered network infrastructure. By prioritizing customer-centric growth, the President & Chief Executive Officer drives the expansion of service offerings in major metro areas. This leadership role involves constant collaboration with the Board to secure sustainable market positioning. Through rigorous performance monitoring, the President & Chief Executive Officer optimizes resource allocation to maintain competitive advantages. Ultimately, the President & Chief Executive Officer secures the future trajectory of the company by balancing aggressive infrastructure investment with consistent service quality for residential and business clients.

Teresa Cawthorne, the Chief Financial Officer at Astound Broadband, manages the fiscal health and capital allocation strategies for the entire enterprise. Overseeing financial planning, reporting, and risk management, the Chief Financial Officer ensures the company maintains the necessary liquidity to support extensive fiber-powered network deployments. Teresa Cawthorne directs the budgeting processes that fuel expansion into new metro areas, balancing operational costs with revenue growth targets. This leadership role requires close coordination with the executive team to evaluate the financial viability of new telecommunications products and services. By implementing robust financial controls, the Chief Financial Officer mitigates market volatility risks. The Chief Financial Officer also monitors capital expenditure efficiency to maximize returns on infrastructure investments. Through precise fiscal oversight, the Chief Financial Officer provides the stability required for the company to deliver reliable high-speed internet, TV, and mobile solutions to a diverse residential and business customer base.

Jackie Heitman, the Chief Marketing Officer & Executive VP, Marketing & Sales at Astound Broadband, architects the brand identity and customer acquisition strategies across all service regions. Overseeing the development of marketing campaigns for high-speed internet, TV, and mobile products, the Chief Marketing Officer & Executive VP, Marketing & Sales ensures consistent messaging for residential and business segments. Jackie Heitman directs the sales teams to penetrate major metro markets, driving subscriber growth through targeted outreach and promotional initiatives. This leadership role involves analyzing consumer behavior data to refine product positioning within the competitive telecommunications landscape. By aligning sales objectives with marketing efforts, the Chief Marketing Officer & Executive VP, Marketing & Sales optimizes the customer journey from initial awareness to long-term retention. The Chief Marketing Officer & Executive VP, Marketing & Sales also collaborates with product teams to launch new service features that meet evolving market demands for connectivity.

Henry Jacobsen, the Chief Information Officer & Chief Technology Officer at Astound Broadband, directs the technical evolution and digital infrastructure of the company. Overseeing the maintenance and scaling of the fiber-powered network, the Chief Information Officer & Chief Technology Officer ensures high-speed connectivity remains reliable for all residential and business users. Henry Jacobsen architects the IT systems that support internal operations and customer-facing digital platforms. This leadership role involves evaluating emerging telecommunications technologies to maintain a competitive edge in major metro areas. By managing the technical roadmap, the Chief Information Officer & Chief Technology Officer aligns network capacity with growing data demands. The Chief Information Officer & Chief Technology Officer also coordinates with the executive team to implement cybersecurity protocols that protect critical infrastructure. Through continuous technological innovation, the Chief Information Officer & Chief Technology Officer drives the efficiency and performance of the entire service delivery ecosystem.