Leadership Overview
Astound Broadband has 8 executives leading key functions including strategy, financial oversight, human capital, technology infrastructure, marketing, sales, and operational management.
Focused on delivering high-speed connectivity across major metro areas, Astound Broadband prioritizes the expansion of fiber-powered networks to enhance residential and business digital experiences throughout the United States.
Focused on delivering high-speed connectivity across major metro areas, Astound Broadband prioritizes the expansion of fiber-powered networks to enhance residential and business digital experiences throughout the United States.
Leadership Roles at Astound Broadband
Ettienne Brandt - Chief Executive Officer
Ettienne Brandt, the Chief Executive Officer at Astound Broadband, directs the overarching corporate strategy and long-term vision for the telecommunications provider. Brandt manages the expansion of fiber-powered network assets across diverse United States markets to ensure competitive positioning. By aligning departmental goals with the core mission of providing high-speed internet and mobile services, the Chief Executive Officer drives operational excellence and sustainable growth. Ettienne Brandt maintains constant communication with the Board to secure capital investments for infrastructure upgrades. This leadership role involves navigating complex regulatory environments while scaling service delivery to residential and business customers. Through rigorous oversight of market penetration initiatives, the Chief Executive Officer optimizes the company's footprint in major metro areas. Ultimately, Brandt secures the financial health and technological advancement of the organization by fostering a culture of innovation and high-performance service delivery.

Monique McDaniels - President & Chief Executive Officer
Monique McDaniels, the President & Chief Executive Officer at Astound Broadband, executes the daily operational agenda and strategic deployment of telecommunications services. McDaniels oversees the integration of TV, mobile, and phone service offerings into the existing fiber-powered network architecture. By coordinating cross-functional teams, the President & Chief Executive Officer ensures seamless service delivery to a broad customer base across the United States. Monique McDaniels evaluates performance metrics to refine business processes and improve customer satisfaction levels. This leadership role requires balancing immediate operational demands with the long-term goal of maintaining a robust, high-speed infrastructure. Through the management of regional service expansion, the President & Chief Executive Officer strengthens the company's market presence. Ultimately, McDaniels drives organizational efficiency and maintains the high standards of reliability expected by residential and business clients within the competitive telecommunications landscape.
Von Kauffman - Chief Financial Officer
Von Kauffman, the Chief Financial Officer at Astound Broadband, manages the fiscal health and capital allocation strategies for the entire telecommunications enterprise. Kauffman oversees financial planning, budgeting, and reporting processes to support the deployment of fiber-powered network infrastructure. By analyzing market trends and revenue streams, the Chief Financial Officer ensures the company maintains a strong balance sheet while funding critical technological upgrades. Von Kauffman collaborates with other C-suite leaders to align financial resources with strategic growth objectives across major metro areas. This leadership role involves mitigating financial risks and optimizing cost structures to enhance profitability. Through the rigorous management of investment portfolios and operational expenditures, the Chief Financial Officer supports the long-term sustainability of the business. Ultimately, Kauffman provides the financial clarity necessary for the organization to deliver high-speed internet, TV, and mobile services to a growing customer base.
Tracy Brutcher - Executive Vice President & Chief Human Resources Officer
Tracy Brutcher, the Executive Vice President & Chief Human Resources Officer at Astound Broadband, architects the talent acquisition and organizational development strategies required to support a high-speed telecommunications provider. Brutcher oversees workforce planning, employee engagement, and corporate culture initiatives across all regional operations. By aligning human capital with the company's mission of delivering superior internet and mobile services, the Executive Vice President & Chief Human Resources Officer ensures the organization attracts and retains top-tier technical talent. Tracy Brutcher manages performance management systems and leadership development programs to foster a high-performance environment. This leadership role involves navigating complex labor requirements while maintaining a focus on operational efficiency. Through the implementation of comprehensive training and development frameworks, the Executive Vice President & Chief Human Resources Officer drives employee productivity. Ultimately, Brutcher secures the human infrastructure necessary for the company to maintain its competitive edge in the telecommunications industry.
Henry Jacobsen - Chief Information Officer & Chief Technology Officer
Henry Jacobsen, the Chief Information Officer & Chief Technology Officer at Astound Broadband, directs the technological roadmap and digital infrastructure strategy for the company's fiber-powered network. Jacobsen oversees the deployment of advanced telecommunications hardware and software systems to ensure high-speed connectivity for residential and business customers. By managing the integration of mobile, TV, and internet platforms, the Chief Information Officer & Chief Technology Officer optimizes network performance and reliability across major metro areas. Henry Jacobsen collaborates with engineering teams to implement cutting-edge solutions that enhance service delivery and operational efficiency. This leadership role involves overseeing cybersecurity protocols and data management systems to protect the integrity of the network. Through the continuous evaluation of emerging technologies, the Chief Information Officer & Chief Technology Officer drives innovation. Ultimately, Jacobsen ensures the company remains at the forefront of the telecommunications sector by maintaining a robust and scalable digital ecosystem.
Jackie Heitman - Chief Marketing Officer & Executive VP, Marketing & Sales
Jackie Heitman, the Chief Marketing Officer & Executive VP, Marketing & Sales at Astound Broadband, architects the brand positioning and customer acquisition strategies for the company's suite of telecommunications services. Heitman oversees national marketing campaigns and regional sales initiatives designed to increase market share in major metro areas. By analyzing consumer behavior and competitive dynamics, the Chief Marketing Officer & Executive VP, Marketing & Sales ensures the company effectively communicates the value of its fiber-powered internet, TV, and mobile offerings. Jackie Heitman manages the sales funnel and customer retention programs to drive revenue growth. This leadership role involves coordinating with product teams to launch new service packages that meet the evolving needs of residential and business clients. Through the strategic use of digital and traditional media, the Chief Marketing Officer & Executive VP, Marketing & Sales expands the company's reach. Ultimately, Heitman secures the brand's reputation as a premier provider of high-speed connectivity.
Chris Fenger - Executive Vice President
Chris Fenger, the Executive Vice President at Astound Broadband, manages the operational execution of regional service delivery and infrastructure maintenance. Fenger oversees the day-to-day performance of the fiber-powered network to ensure consistent high-speed internet and mobile service availability for residential and business customers. By streamlining field operations and logistics, the Executive Vice President drives efficiency across the company's footprint in major metro areas. Chris Fenger collaborates with technical and sales teams to resolve service challenges and improve the overall customer experience. This leadership role involves managing large-scale projects related to network expansion and service upgrades. Through the oversight of regional operational teams, the Executive Vice President ensures that service delivery remains aligned with corporate quality standards. Ultimately, Fenger supports the company's growth by maintaining a reliable and high-performing network that meets the demands of a modern, connected customer base.
Juan Cedeno - Jefe De Personal
Juan Cedeno, the Jefe De Personal at Astound Broadband, directs the administrative and personnel support functions that facilitate smooth organizational operations. Cedeno oversees the coordination of internal resources and staff management processes to ensure that all departments remain focused on the company's core mission of providing high-speed telecommunications services. By managing executive support workflows and internal communications, the Jefe De Personal ensures that leadership initiatives are effectively disseminated throughout the organization. Juan Cedeno collaborates with various department heads to streamline administrative tasks and improve operational agility. This leadership role involves managing the logistical aspects of corporate projects and ensuring that personnel requirements are met across all regional operations. Through the diligent oversight of administrative systems, the Jefe De Personal drives organizational efficiency. Ultimately, Cedeno supports the company's strategic goals by maintaining a well-organized and responsive internal environment that allows the business to thrive in the competitive telecommunications market.
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