Leadership Overview
Astound Broadband has 10 executives leading key functions including strategy, finance, technology, marketing, human resources, operations, administration, and personnel.
Driven by a commitment to connectivity, Astound Broadband provides high-speed internet, TV, mobile, and phone services to residential and business customers across major U.S. metro areas, leveraging a robust fiber-powered network to deliver exceptional service and value.
Driven by a commitment to connectivity, Astound Broadband provides high-speed internet, TV, mobile, and phone services to residential and business customers across major U.S. metro areas, leveraging a robust fiber-powered network to deliver exceptional service and value.
Leadership Roles at Astound Broadband
Ettienne Brandt - Chief Executive Officer
Ettienne Brandt, the Chief Executive Officer at Astound Broadband, directs the company's overall strategic vision and operational execution. Brandt guides Astound Broadband's expansion initiatives, focusing on enhancing the fiber-powered network to deliver superior internet, TV, mobile, and phone services to residential and business clients across key U.S. metropolitan areas. This leadership role involves fostering innovation to maintain a competitive edge in the telecommunications sector. Brandt ensures alignment across all departments to achieve robust growth and market penetration. The Chief Executive Officer's purview encompasses driving profitability and solidifying Astound Broadband's position as a leading provider. Ettienne Brandt's strategic direction is critical for navigating the dynamic telecommunications landscape and maximizing customer value through advanced network capabilities.

Monique McDaniels - President & Chief Executive Officer
Monique McDaniels, the President & Chief Executive Officer at Astound Broadband, spearheads the company's strategic direction and operational oversight. McDaniels drives the expansion of Astound Broadband's fiber-powered network, ensuring the delivery of high-speed internet, TV, mobile, and phone services to a broad customer base in major U.S. metro areas. This executive leadership focuses on enhancing customer experience and operational efficiency. McDaniels collaborates with key stakeholders to foster innovation and maintain market leadership. The President & Chief Executive Officer's responsibilities include guiding corporate strategy, optimizing resource allocation, and ensuring the company's long-term financial health and growth. Monique McDaniels's leadership is pivotal in advancing Astound Broadband's mission to provide reliable and cutting-edge telecommunications solutions.
Teresa Cawthorne - Chief Financial Officer
Teresa Cawthorne, the Chief Financial Officer at Astound Broadband, manages all financial aspects of the organization. Cawthorne oversees financial planning, budgeting, and reporting, ensuring fiscal responsibility and strategic resource allocation to support Astound Broadband's growth objectives. This role involves managing capital investments in the fiber-powered network and evaluating opportunities for market expansion in key U.S. metro areas. The Chief Financial Officer directs treasury operations, risk management, and investor relations, maintaining strong relationships with financial institutions. Cawthorne's expertise is crucial for driving profitability and ensuring the financial stability required to deliver high-speed internet, TV, mobile, and phone services. Teresa Cawthorne's financial acumen underpins the company's ability to execute its strategic initiatives and enhance shareholder value.
Henry Jacobsen - Chief Information Officer & Chief Technology Officer
Henry Jacobsen, the Chief Information Officer & Chief Technology Officer at Astound Broadband, directs the company's technology strategy and information systems. Jacobsen oversees the development and maintenance of the advanced fiber-powered network, ensuring its scalability and reliability for delivering high-speed internet, TV, mobile, and phone services across major U.S. metro areas. This leadership position involves driving technological innovation, managing IT infrastructure, and safeguarding data security. The Chief Information Officer & Chief Technology Officer collaborates with other executives to align technology roadmaps with business objectives, enhancing operational efficiency and customer experience. Henry Jacobsen's technical vision is essential for Astound Broadband's competitive positioning and its ability to offer cutting-edge telecommunications solutions.
Jackie Heitman - Chief Marketing Officer & Executive VP, Marketing & Sales
Jackie Heitman, the Chief Marketing Officer & Executive VP, Marketing & Sales at Astound Broadband, leads all marketing and sales initiatives. Heitman develops and executes strategies to drive customer acquisition and retention for Astound Broadband's high-speed internet, TV, mobile, and phone services across key U.S. metro areas. This role involves overseeing brand management, advertising campaigns, and sales channel optimization to expand market reach. The Chief Marketing Officer & Executive VP, Marketing & Sales works closely with product development and network operations to ensure offerings meet market demands. Jackie Heitman's leadership focuses on building brand equity and achieving revenue growth targets through effective go-to-market strategies and customer engagement.
Tracy Brutcher - Executive Vice President & Chief Human Resources Officer
Tracy Brutcher, the Executive Vice President & Chief Human Resources Officer at Astound Broadband, oversees all human capital management strategies. Brutcher develops and implements programs to attract, develop, and retain talent, fostering a positive and productive work environment essential for delivering Astound Broadband's telecommunications services. This leadership role involves managing employee relations, compensation and benefits, and organizational development initiatives across major U.S. metro areas. The Executive Vice President & Chief Human Resources Officer ensures HR policies align with the company's strategic goals and supports the operational needs of the fiber-powered network. Tracy Brutcher's focus on people is critical for building a high-performing team dedicated to customer satisfaction and company growth.
Sam Luxton - Chief Operations Officer
Sam Luxton, the Chief Operations Officer at Astound Broadband, directs the day-to-day operational activities and service delivery. Luxton oversees the deployment and maintenance of the fiber-powered network, ensuring the seamless provision of high-speed internet, TV, mobile, and phone services to residential and business customers across key U.S. metro areas. This executive leadership position focuses on optimizing operational efficiency, managing field service teams, and enhancing network performance. The Chief Operations Officer collaborates with technology and sales departments to align operational capabilities with market demands and growth strategies. Sam Luxton's operational expertise is vital for maintaining service quality and driving customer satisfaction.
John Gdovin - Executive Vice President & Chief Administrative Officer
John Gdovin, the Executive Vice President & Chief Administrative Officer at Astound Broadband, oversees critical administrative functions that support the company's operations. Gdovin manages essential business processes, including legal affairs, compliance, and corporate governance, ensuring adherence to regulatory standards across all service territories. This leadership role involves coordinating cross-departmental initiatives and optimizing internal workflows to enhance efficiency and productivity. The Executive Vice President & Chief Administrative Officer plays a key part in strategic planning and risk mitigation, safeguarding the company's assets and reputation. John Gdovin's comprehensive administrative oversight is fundamental to Astound Broadband's stable and effective operation.
Chris Fenger - Executive Vice President
Chris Fenger, the Executive Vice President at Astound Broadband, contributes to the strategic leadership and operational execution of the company. Fenger supports key initiatives aimed at expanding Astound Broadband's market presence and enhancing its fiber-powered network infrastructure across major U.S. metro areas. This executive role involves collaborating with various departments to drive business objectives and ensure the effective delivery of internet, TV, mobile, and phone services. The Executive Vice President's responsibilities encompass contributing to strategic planning and overseeing specific projects critical to the company's growth and success. Chris Fenger's involvement is instrumental in advancing Astound Broadband's mission and operational goals.
Juan Cedeno - Jefe De Personal
Juan Cedeno, the Jefe De Personal at Astound Broadband, manages personnel functions and employee relations. Cedeno oversees human resources operations, ensuring compliance with labor laws and fostering a supportive work environment for staff across Astound Broadband's service areas. This role involves supporting recruitment efforts, managing employee onboarding, and addressing personnel issues to maintain operational continuity. The Jefe De Personal works to align HR practices with the company's objectives, contributing to the effective delivery of telecommunications services. Juan Cedeno's dedication to personnel management is integral to the smooth functioning of the organization and the well-being of its employees.
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