Queensway Carleton Hospital Executive and Leadership Team

Andrew Falconer, the Secretary & President & Chief Executive Officer at Queensway Carleton Hospital, directs the overarching strategic vision and operational excellence of the facility. Falconer manages the alignment of clinical services with community health requirements while overseeing the execution of long-term institutional goals. By fostering innovative partnerships, the Secretary & President & Chief Executive Officer ensures the delivery of high-quality emergency, surgical, and rehabilitative care. This leadership role involves constant collaboration with the Board to maintain fiscal responsibility and service standards. Andrew Falconer drives the organizational culture toward patient-centered excellence, ensuring that every department meets rigorous healthcare benchmarks. Through proactive engagement with regional stakeholders, the Secretary & President & Chief Executive Officer secures the resources necessary for sustainable growth. Ultimately, Falconer maintains the integrity of the hospital mission, providing stable leadership for the entire medical community.

Cameron Best, the Vice President, Corporate Services & Chief Financial Officer at Queensway Carleton Hospital, manages the financial health and corporate infrastructure of the organization. Best oversees budget planning, capital investments, and resource allocation to ensure the hospital maintains its capacity for high-quality care. The Vice President, Corporate Services & Chief Financial Officer directs the financial strategy, balancing operational costs with the need for innovative medical technology and facility upgrades. By analyzing fiscal performance, Best provides the data necessary for informed decision-making across the executive team. Cameron Best drives the development of corporate policies that support sustainable growth and long-term financial stability. This leadership role involves managing complex financial reporting and ensuring compliance with provincial healthcare funding requirements. Ultimately, the Vice President, Corporate Services & Chief Financial Officer secures the economic foundation that allows the hospital to serve the community effectively.

Kathi Kovacs, the Chief of Staff at Queensway Carleton Hospital, governs the medical staff and ensures the highest standards of clinical practice across all departments. Kovacs coordinates physician activities, overseeing the integration of specialized medical services into the broader hospital framework. The Chief of Staff maintains rigorous oversight of patient safety protocols and clinical quality initiatives, ensuring that medical teams operate with maximum efficiency. By facilitating communication between the medical staff and the executive leadership, Kovacs aligns clinical outcomes with the strategic objectives of the facility. Kathi Kovacs drives continuous improvement in surgical and emergency care delivery, fostering an environment of professional development and accountability. This role requires constant monitoring of medical performance metrics to guarantee that the hospital remains a leader in regional healthcare. Ultimately, the Chief of Staff secures the clinical excellence required to support the diverse health needs of the community.

Michael Arget, the Deputy Chief of Staff at Queensway Carleton Hospital, supports the medical leadership team by managing daily clinical operations and physician scheduling. Arget oversees the implementation of evidence-based practices within the rehabilitation and mental health units, ensuring that patient care remains consistent and effective. The Deputy Chief of Staff assists in the coordination of multidisciplinary teams, driving collaboration between departments to optimize patient flow and service delivery. By monitoring clinical workflows, Arget identifies opportunities for operational efficiency and resource allocation. Michael Arget maintains strong relationships with the medical staff, addressing operational challenges to ensure that the hospital meets its quality targets. This leadership role involves active participation in policy development and clinical governance, directly impacting the standard of care provided to patients. Ultimately, Arget secures the operational stability of the medical department through diligent oversight and strategic support.

Ann Fuller, the Chief Communications Officer at Queensway Carleton Hospital, manages the public image and internal messaging of the facility. Fuller oversees the development of communication strategies that inform the community about available services, career fairs, and volunteer opportunities. The Chief Communications Officer directs the flow of information to patients, visitors, and stakeholders, ensuring transparency and trust in the hospital brand. By coordinating outreach efforts, Fuller strengthens the connection between the hospital and the local population. Ann Fuller drives the execution of digital and traditional media campaigns that highlight the commitment to patient care and community health. This leadership role involves managing crisis communications and promoting the hospital mission through various platforms. Ultimately, the Chief Communications Officer secures the reputation of the institution, ensuring that the public remains engaged and informed about the vital healthcare services provided to the region.

Gisèle Larocque, the Vice President, Allied Health & Chief HR Officer, Organizational Effectiveness, Health Information Management & Chief People Officer at Queensway Carleton Hospital, directs the management of human capital and allied health services. Larocque oversees recruitment, staff development, and organizational culture, ensuring that the workforce remains highly skilled and motivated. The Vice President, Allied Health & Chief HR Officer, Organizational Effectiveness, Health Information Management & Chief People Officer manages health information systems to improve data accuracy and patient record accessibility. By focusing on organizational effectiveness, Larocque drives initiatives that streamline internal processes and enhance employee engagement. Gisèle Larocque maintains the standards for allied health professionals, ensuring that clinical support teams contribute effectively to patient outcomes. This leadership role involves balancing complex HR requirements with the operational needs of the hospital. Ultimately, the Vice President, Allied Health & Chief HR Officer, Organizational Effectiveness, Health Information Management & Chief People Officer secures the talent and systems necessary for operational success.