Bukalapak Executive and Leadership Team

September, 2026

Leadership Overview

Bukalapak has 10 executives leading key functions including strategy, gaming, retail operations, and financial management.

Focused on elevating living standards through accessible commerce, Bukalapak empowers users to trade securely while bridging the gap between online and offline retail services across diverse markets.

Leadership Roles at Bukalapak

  • Chief Executive Officer - Isnaini Indrayanti
  • Founder & Chief Executive Officer, Adhdhuha OS - Fajar Adhdhuha
  • Chief Executive Officer (Gaming Vertical) - Prasetya Setiawan
  • Chief Executive Officer of Mitra Bukalapak - Bima Tjahja
  • Chief Executive Officer, Business Strategy Office - Fanny Kapi
  • Senior Chief Executive Officer, Project Management ( Office) - Tiffany Jessie
  • Chief Financial Officer - Natalia Firmansyah
  • Chief Operating Officer Office - Phonny Pratiwi
  • President & Director - Bambang T S
  • Chief Revenue Officer, O2o - Fika Nurmayanti
  • Isnaini Indrayanti - Chief Executive Officer

    Isnaini Indrayanti, the Chief Executive Officer at Bukalapak, directs the overarching corporate strategy to ensure seamless integration of online and offline retail services. By prioritizing user experience, Indrayanti architects scalable platforms that facilitate secure transactions for a broad consumer base. This leadership role involves constant collaboration with the Board to align operational goals with long-term market expansion objectives. Overseeing the entire organizational structure, the Chief Executive Officer maintains focus on improving the standard of living for all platform participants. Through rigorous analysis of market trends, Indrayanti drives innovation across the digital ecosystem. The Chief Executive Officer ensures that every business unit remains committed to the core mission of providing a calm and comfortable buying environment. By fostering a culture of efficiency, Indrayanti secures the company's position as a leader in the retail sector, ultimately delivering sustainable value to stakeholders and customers alike.
    Isnaini Indrayanti

    Fajar Adhdhuha - Founder & Chief Executive Officer, Adhdhuha OS

    Fajar Adhdhuha, the Founder & Chief Executive Officer, Adhdhuha OS at Bukalapak, manages the specialized operating system initiatives that support the company's digital infrastructure. By developing robust software solutions, Adhdhuha enhances the technical capabilities required for high-volume retail transactions. This role involves coordinating with engineering teams to optimize platform performance and reliability. Fajar Adhdhuha drives the development of proprietary tools that streamline the user experience, ensuring that both buyers and sellers navigate the marketplace with ease. By focusing on technological advancement, the Chief Executive Officer, Adhdhuha OS supports the broader mission of creating a seamless bridge between online and offline services. Adhdhuha maintains a sharp focus on scalability, ensuring that the underlying architecture supports rapid growth across diverse geographic regions. Through strategic technical oversight, Adhdhuha strengthens the competitive advantage of the platform, providing a stable foundation for all retail activities within the ecosystem.

    Prasetya Setiawan - Chief Executive Officer (Gaming Vertical)

    Prasetya Setiawan, the Chief Executive Officer (Gaming Vertical) at Bukalapak, leads the expansion of interactive entertainment services within the retail platform. By integrating gaming features into the existing marketplace, Setiawan creates new engagement channels that attract a younger, tech-savvy demographic. This leadership role involves managing partnerships with game developers and publishers to curate a diverse content library. Prasetya Setiawan drives the monetization strategy for this vertical, ensuring that digital assets contribute significantly to overall revenue growth. By analyzing user behavior patterns, the Chief Executive Officer (Gaming Vertical) optimizes the interface to maximize retention and transaction frequency. Setiawan coordinates with the marketing department to launch targeted campaigns that highlight the synergy between gaming and traditional retail. Through these efforts, Setiawan strengthens the platform's appeal, transforming the marketplace into a comprehensive hub for both commerce and entertainment, thereby enhancing the daily lives of users.
    Prasetya Setiawan

    Bima Tjahja - Chief Executive Officer of Mitra Bukalapak

    Bima Tjahja, the Chief Executive Officer of Mitra Bukalapak at Bukalapak, oversees the critical network of offline partners that extend the company's reach into local communities. By empowering small-scale merchants with digital tools, Tjahja facilitates the transition of traditional retail into the modern era. This role involves managing the logistics and support systems that enable these partners to offer online services to their local customers. Bima Tjahja drives the growth of the Mitra network, ensuring that every participant gains access to improved economic opportunities. By focusing on regional market penetration, the Chief Executive Officer of Mitra Bukalapak ensures that the company's services remain accessible to underserved populations. Tjahja coordinates with the operations team to streamline supply chain processes, reducing friction for local vendors. Through strategic leadership, Tjahja builds a resilient ecosystem that supports the company's mission of elevating living standards through inclusive and accessible commerce.

    Fanny Kapi - Chief Executive Officer, Business Strategy Office

    Fanny Kapi, the Chief Executive Officer, Business Strategy Office at Bukalapak, architects the long-term planning and competitive positioning of the organization. By evaluating market dynamics and emerging retail trends, Kapi identifies high-growth opportunities that align with the company's mission. This leadership role involves synthesizing data from various departments to formulate actionable strategies that drive revenue and operational efficiency. Fanny Kapi drives the execution of cross-functional initiatives, ensuring that all business units move in unison toward corporate objectives. By maintaining a focus on sustainable growth, the Chief Executive Officer, Business Strategy Office mitigates risks while capitalizing on shifts in consumer behavior. Kapi collaborates with the executive team to refine the company's value proposition, ensuring that the platform remains a preferred choice for buyers and sellers. Through rigorous strategic oversight, Kapi ensures that the organization remains agile and responsive to the evolving demands of the global retail landscape.

    Tiffany Jessie - Senior Chief Executive Officer, Project Management ( Office)

    Tiffany Jessie, the Senior Chief Executive Officer, Project Management ( Office) at Bukalapak, directs the execution of complex organizational projects that support the company's core retail mission. By implementing standardized project management methodologies, Jessie ensures that all strategic initiatives remain on schedule and within budget. This role involves coordinating resources across multiple departments to resolve bottlenecks and optimize workflow efficiency. Tiffany Jessie drives the adoption of agile practices, enabling the organization to respond rapidly to changing market conditions. By overseeing the project management office, the Senior Chief Executive Officer, Project Management ( Office) maintains visibility into the progress of key business objectives. Jessie collaborates with other C-suite leaders to prioritize tasks that deliver the highest impact on user experience and revenue growth. Through disciplined oversight, Jessie ensures that the company's operational capacity scales effectively, supporting the long-term vision of providing a seamless and comfortable trading environment.

    Natalia Firmansyah - Chief Financial Officer

    Natalia Firmansyah, the Chief Financial Officer at Bukalapak, manages the financial health and fiscal strategy of the organization. By overseeing capital allocation, budgeting, and financial reporting, Firmansyah ensures that the company maintains the resources necessary to support its retail operations. This leadership role involves analyzing investment opportunities and monitoring the financial performance of various business units. Natalia Firmansyah drives the development of financial models that guide long-term planning and risk management. By maintaining transparency with investors and stakeholders, the Chief Financial Officer builds trust and supports the company's market valuation. Firmansyah coordinates with the executive team to ensure that financial goals align with the broader mission of improving living standards through commerce. Through rigorous fiscal discipline, Firmansyah secures the company's stability, enabling continued investment in technology and market expansion. The Chief Financial Officer plays a vital role in ensuring that the organization remains financially resilient in a competitive retail environment.

    Phonny Pratiwi - Chief Operating Officer Office

    Phonny Pratiwi, the Chief Operating Officer Office at Bukalapak, oversees the daily operational functions that keep the retail platform running smoothly. By streamlining internal processes and improving service delivery, Pratiwi ensures that the company meets the high standards expected by its users. This leadership role involves managing the logistics, customer support, and administrative functions that underpin the entire business model. Phonny Pratiwi drives the implementation of operational improvements that reduce costs and increase efficiency across the organization. By monitoring key performance indicators, the Chief Operating Officer Office identifies areas for optimization and ensures that all teams remain aligned with corporate goals. Pratiwi coordinates with other executives to resolve operational challenges and support the company's expansion into new markets. Through diligent oversight, Pratiwi maintains the operational excellence required to provide a calm and comfortable buying experience, ultimately supporting the company's mission of improving the standard of living for all users.

    Bambang T S - President & Director

    Bambang T S, the President & Director at Bukalapak, provides high-level governance and strategic direction to ensure the company achieves its long-term vision. By overseeing the board's agenda and facilitating communication between leadership and shareholders, T S ensures that the organization remains focused on its core mission of accessible commerce. This role involves representing the company in high-stakes negotiations and fostering relationships with key industry partners. Bambang T S drives the development of corporate policies that promote ethical business practices and sustainable growth. By maintaining a broad perspective on the retail industry, the President & Director guides the executive team in navigating complex market challenges. T S coordinates with the Chief Executive Officer to align operational activities with the company's strategic roadmap. Through experienced leadership, T S strengthens the company's market position, ensuring that the organization continues to provide value to its users while maintaining a commitment to excellence and innovation.

    Fika Nurmayanti - Chief Revenue Officer, O2o

    Fika Nurmayanti, the Chief Revenue Officer, O2o at Bukalapak, leads the revenue generation efforts for the company's online-to-offline (O2o) business segment. By developing strategies to capture market share in both digital and physical retail spaces, Nurmayanti maximizes the value derived from the platform's diverse service offerings. This role involves managing sales teams and optimizing pricing models to drive transaction volume. Fika Nurmayanti drives the growth of the O2o vertical by identifying new revenue streams and enhancing the value proposition for merchants. By analyzing consumer purchasing habits, the Chief Revenue Officer, O2o ensures that the platform remains competitive and attractive to a wide range of users. Nurmayanti coordinates with the marketing and operations departments to execute campaigns that boost engagement and conversion rates. Through strategic revenue management, Nurmayanti contributes directly to the company's financial success, ensuring that the O2o segment remains a primary driver of growth and profitability.

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    Frequently Asked Questions Regarding Bukalapak Top Executives and Leadership Team

    Who leads Bukalapak?
    Bukalapak is led by Isnaini Indrayanti (Chief Executive Officer), along with executives such as Fajar Adhdhuha (Founder & Chief Executive Officer, Adhdhuha OS) and Prasetya Setiawan (Chief Executive Officer (Gaming Vertical)).
    Who is part of Bukalapak’s executive team?
    The executive team of Bukalapak includes leaders such as Isnaini Indrayanti (Chief Executive Officer), Fajar Adhdhuha (Founder & Chief Executive Officer, Adhdhuha OS), Prasetya Setiawan (Chief Executive Officer (Gaming Vertical)) and other senior executives.
    How many executives does Bukalapak have?
    Bukalapak has 10 executives leading key business areas.
    What roles are included in Bukalapak’s leadership team?
    The leadership team of Bukalapak includes roles such as Chief Executive Officer, Founder & Chief Executive Officer, Adhdhuha OS, Chief Executive Officer (Gaming Vertical), Chief Executive Officer of Mitra Bukalapak, Chief Executive Officer, Business Strategy Office.