Prospera Credit Union Executive and Leadership Team

July, 2026

Leadership Overview

Prospera Credit Union has 5 executives leading key functions including strategy, finance, human resources, and legal.

Driven by a commitment to member well-being, Prospera Credit Union prioritizes community financial health through comprehensive banking, lending, investing, and insurance services, enhancing local economic vitality across British Columbia.

Leadership Roles at Prospera Credit Union

  • Chief Executive Officer - Kenneth Eiden
  • President & Chief Executive Officer - Gavin Toy
  • Chief Financial Officer - Jennifer Scharf
  • Chief Human Resources Officer - Michelle Gloudemans
  • People Chief & Legal Officer & Chief People Officer - Tj Schmaltz
  • Kenneth Eiden - Chief Executive Officer

    Kenneth Eiden, the Chief Executive Officer at Prospera Credit Union, directs the overarching strategy and operational framework. Eiden's leadership ensures the credit union's commitment to member financial well-being is consistently met across all service areas, including banking, lending, investing, and insurance. This executive guides the organization's expansion and service delivery from Vancouver to Kelowna, maintaining a strong focus on community engagement and financial empowerment. The Chief Executive Officer's role involves aligning departmental objectives with the core mission of serving member families and businesses, fostering a culture of trust and service excellence. Kenneth Eiden's strategic vision solidifies Prospera's position as a leading member-owned financial institution.

    Gavin Toy - President & Chief Executive Officer

    Gavin Toy, the President & Chief Executive Officer at Prospera Credit Union, spearheads the strategic direction and executive leadership. Toy's mandate includes driving the financial institution's growth and ensuring its member-centric approach remains paramount across all operations. Overseeing the credit union's presence from Vancouver to Kelowna, the President & Chief Executive Officer champions initiatives that enhance member financial well-being, encompassing banking, lending, investing, and insurance services. This leadership position is critical in maintaining Prospera's status as a member-owned entity dedicated to local communities. Gavin Toy's influence extends to fostering innovation and operational efficiency, ensuring the credit union effectively meets the evolving needs of its members and strengthens its community investment programs.

    Jennifer Scharf - Chief Financial Officer

    Jennifer Scharf, the Chief Financial Officer at Prospera Credit Union, manages the organization's financial health and strategic fiscal planning. Scharf oversees all financial operations, including budgeting, forecasting, and investment management, ensuring robust financial stability for the credit union and its members. This executive's responsibilities extend to optimizing financial performance across banking, lending, and insurance sectors, directly supporting Prospera's mission of enhancing community financial well-being. The Chief Financial Officer plays a pivotal role in capital allocation and risk management, safeguarding assets and driving sustainable growth throughout British Columbia. Jennifer Scharf's expertise ensures compliance with financial regulations and supports strategic initiatives that benefit member families and businesses.
    Jennifer Scharf

    Michelle Gloudemans - Chief Human Resources Officer

    Michelle Gloudemans, the Chief Human Resources Officer at Prospera Credit Union, directs all human capital strategies and organizational development initiatives. Gloudemans is responsible for cultivating a positive and productive work environment that supports the credit union's mission of member financial well-being. This executive oversees talent acquisition, employee relations, compensation, and benefits, ensuring Prospera attracts and retains top talent across its service regions. The Chief Human Resources Officer's role is integral to fostering a culture aligned with Prospera's values, supporting the dedicated team that serves banking, lending, investing, and insurance needs. Michelle Gloudemans' leadership ensures the human resources function effectively supports the strategic goals of the organization and enhances employee engagement.
    Tj Schmaltz, the People Chief & Legal Officer & Chief People Officer at Prospera Credit Union, oversees critical functions encompassing human resources and legal affairs. Schmaltz directs talent management, employee development, and ensures the credit union operates within all legal and regulatory frameworks, supporting its commitment to member financial well-being. This dual role is essential for maintaining organizational integrity and fostering a supportive employee culture across banking, lending, investing, and insurance operations. The People Chief & Legal Officer & Chief People Officer's strategic oversight ensures alignment between HR policies and legal compliance, safeguarding the credit union's interests and its community focus. Tj Schmaltz's leadership provides a comprehensive approach to both people operations and corporate governance.
    Tj Schmaltz

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    Frequently Asked Questions Regarding Prospera Credit Union Top Executives and Leadership Team

    Who leads Prospera Credit Union?
    Prospera Credit Union is led by Kenneth Eiden (Chief Executive Officer), along with executives such as Gavin Toy (President & Chief Executive Officer) and Jennifer Scharf (Chief Financial Officer).
    Who is part of Prospera Credit Union’s executive team?
    The executive team of Prospera Credit Union includes leaders such as Kenneth Eiden (Chief Executive Officer), Gavin Toy (President & Chief Executive Officer), Jennifer Scharf (Chief Financial Officer) and other senior executives.
    How many executives does Prospera Credit Union have?
    Prospera Credit Union has 5 executives leading key business areas.
    What roles are included in Prospera Credit Union’s leadership team?
    The leadership team of Prospera Credit Union includes roles such as Chief Executive Officer, President & Chief Executive Officer, Chief Financial Officer, Chief Human Resources Officer, People Chief & Legal Officer & Chief People Officer.