Leadership Overview
Poppulo has 4 executives leading key functions including corporate strategy, marketing operations, human capital management, and hospitality sector growth.
Focused on revolutionizing enterprise connectivity, Poppulo delivers AI-powered communication solutions that bridge the gap between organizations and their global workforces through integrated digital platforms.
Focused on revolutionizing enterprise connectivity, Poppulo delivers AI-powered communication solutions that bridge the gap between organizations and their global workforces through integrated digital platforms.
Leadership Roles at Poppulo
Ruth Fornell - Chief Executive Officer
Ruth Fornell, the Chief Executive Officer at Poppulo, directs the overarching strategic vision for the enterprise communications platform. Fornell manages the integration of AI-powered multichannel solutions across the global customer base, ensuring that the Poppulo Harmony platform meets the complex needs of Fortune 100 organizations. By overseeing the expansion into highly regulated sectors like aerospace and healthcare, the Chief Executive Officer drives long-term value and operational excellence. Ruth Fornell maintains close alignment with the Board to prioritize product innovation and market penetration. This leadership role involves scaling the company infrastructure to support over 4,500 customers while maintaining high standards for workplace experience software. Through rigorous focus on digital transformation, the Chief Executive Officer secures the competitive position of the firm within the international software landscape, fostering growth and sustainable revenue streams across all primary business units.
Kiersten Gibson - President, Hospitality
Kiersten Gibson, the President, Hospitality at Poppulo, directs the specialized growth strategy for the hospitality sector. Gibson oversees the deployment of multichannel communication solutions tailored to the unique operational requirements of hotels, resorts, and service-oriented enterprises. By driving the adoption of Poppulo Harmony within this vertical, the President, Hospitality ensures that clients effectively connect with frontline staff and guests at scale. Kiersten Gibson collaborates with product development teams to refine digital signage and mobile app features that enhance the guest experience and streamline internal communications. This leadership role involves managing key account relationships and expanding the market footprint across the hospitality industry. Through targeted business development, the President, Hospitality secures long-term partnerships that contribute to the overall revenue growth of the company. Gibson monitors industry-specific challenges to provide solutions that improve operational efficiency, ensuring that the firm remains the preferred partner for communication technology in the hospitality space.
Mike Shapaker - Chief Marketing Officer
Mike Shapaker, the Chief Marketing Officer at Poppulo, architects the global brand strategy and demand generation initiatives for the enterprise communications suite. Shapaker oversees the positioning of Poppulo Harmony, ensuring that the value proposition resonates with diverse industries including financial services and manufacturing. By driving North American and international market awareness, the Chief Marketing Officer expands the reach of digital signage and workplace management solutions. Mike Shapaker collaborates with product teams to translate technical capabilities into compelling market narratives that attract enterprise-level clients. This leadership role involves optimizing the marketing funnel to accelerate customer acquisition and retention. Through data-driven campaigns, the Chief Marketing Officer enhances the visibility of the company platform, ensuring that the brand remains synonymous with effective employee engagement. Shapaker continuously monitors market trends to refine outreach strategies, ultimately supporting the broader growth objectives of the organization.
Eoin Byrne - Chief People Officer
Eoin Byrne, the Chief People Officer at Poppulo, directs the human capital strategy and organizational development initiatives. Byrne oversees talent acquisition, employee engagement, and internal culture programs that support the mission of the enterprise communications software provider. By fostering a high-performance environment, the Chief People Officer ensures that the workforce remains aligned with the evolving needs of the 4,500 customers served by the company. Eoin Byrne manages the integration of workplace management solutions within the internal operations to improve employee experience and productivity. This leadership role involves designing professional development frameworks that empower staff to innovate within the AI-powered communications space. Through strategic workforce planning, the Chief People Officer supports the scaling of operations across the Denver and Waltham locations. Byrne maintains a focus on building a diverse and inclusive culture, which serves as the foundation for the continued success and market impact of the organization.
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