Pivotree Executive and Leadership Team

August, 2026

Leadership Overview

Pivotree has 6 executives leading key functions including strategy, technology, revenue, operations, administration, and corporate management.

Focused on delivering end-to-end commerce and MDM solutions, Pivotree empowers global enterprises to navigate complex digital landscapes through expert platform deployment, hosting, and ongoing strategic support.

Leadership Roles at Pivotree

  • Chief Executive Officer - William Di Nardo
  • Senior Vice President and Chief Operating Officer - Joanne Desforges
  • President - Todd Jurkuta
  • Chief Technology Officer - Joel Farquhar
  • Chief Revenue Officer - Kyle Metcalf
  • Chief Financial & Administrative Officer - Mo Ashoor
  • William Di Nardo - Chief Executive Officer

    William Di Nardo, the Chief Executive Officer at Pivotree, directs the overarching corporate strategy and long-term vision for the organization. Di Nardo architects the global expansion of commerce and MDM services, ensuring the company maintains a competitive edge in the digital marketplace. By aligning internal resources with client needs, the Chief Executive Officer fosters a culture of relentless adaptation. This leadership role involves constant engagement with the Board to secure sustainable growth and operational excellence across North American and international markets. William Di Nardo monitors market trends to pivot service offerings toward emerging technological demands. Through rigorous oversight of the executive team, the Chief Executive Officer guarantees that all departments contribute to the primary mission of providing seamless end-to-end vendor support. Di Nardo drives the company toward achieving superior client outcomes while maintaining high standards of service delivery and innovation.

    Joanne Desforges - Senior Vice President and Chief Operating Officer

    Joanne Desforges, the Senior Vice President and Chief Operating Officer at Pivotree, manages the internal operational workflows and service delivery mechanisms that support global commerce clients. Desforges architects efficient processes for project deployment and ongoing support, ensuring that every client engagement meets rigorous quality standards. The Senior Vice President and Chief Operating Officer coordinates cross-functional teams to streamline resource allocation and improve service delivery speed. By monitoring operational metrics, the Senior Vice President and Chief Operating Officer identifies bottlenecks and implements solutions to enhance productivity across the organization. Joanne Desforges drives the execution of strategic initiatives, ensuring that internal operations remain aligned with the company's mission of providing expert MDM and commerce services. This role involves maintaining high levels of operational agility to respond to the fast-paced digital commerce environment. Desforges optimizes the delivery model to maximize client satisfaction and operational efficiency.

    Todd Jurkuta - President

    Todd Jurkuta, the President at Pivotree, oversees the day-to-day business operations and ensures the successful implementation of the company's strategic objectives. Jurkuta drives the integration of various service lines, including strategy, platform selection, and hosting, to provide a cohesive experience for clients. The President manages the organizational structure to foster collaboration between departments and support the company's growth trajectory. By focusing on market expansion and service excellence, the President ensures that the organization remains a leader in the commerce and MDM space. Todd Jurkuta works closely with the executive team to translate high-level goals into actionable plans that deliver measurable results for partners. This leadership role involves maintaining a strong focus on client success and operational scalability. Jurkuta directs the company's efforts to adapt to the ever-changing digital commerce landscape, ensuring that all business units operate with maximum effectiveness and strategic alignment.
    Todd Jurkuta

    Joel Farquhar - Chief Technology Officer

    Joel Farquhar, the Chief Technology Officer at Pivotree, manages the technical infrastructure and platform selection processes that define the company's service portfolio. Farquhar architects scalable hosting solutions and deployment frameworks that support complex commerce environments for global clients. By evaluating cutting-edge MDM technologies, the Chief Technology Officer ensures that the organization remains at the forefront of digital innovation. This role requires close collaboration with engineering teams to optimize system performance and security across all client projects. Joel Farquhar oversees the integration of new tools into existing service models, driving efficiency and reliability for enterprise partners. Through technical leadership, the Chief Technology Officer mitigates risks associated with digital transformation while enhancing the overall value proposition. Farquhar maintains a focus on future-proofing the technology stack to support the evolving needs of the global commerce landscape.
    Joel Farquhar

    Kyle Metcalf - Chief Revenue Officer

    Kyle Metcalf, the Chief Revenue Officer at Pivotree, executes the global sales strategy and manages client acquisition pipelines across diverse industry sectors. Metcalf drives revenue growth by identifying new market opportunities and strengthening existing partnerships through tailored commerce and MDM service packages. The Chief Revenue Officer aligns sales initiatives with the company's broader strategic goals to ensure consistent financial performance. By overseeing the entire sales lifecycle, from initial engagement to contract finalization, the Chief Revenue Officer optimizes the conversion process for enterprise clients. Kyle Metcalf collaborates with marketing and product teams to refine the value proposition and expand the company's footprint in key geographic regions. This leadership role involves analyzing market data to forecast demand and adjust pricing strategies accordingly. Metcalf secures long-term financial stability by fostering deep, value-driven relationships with major organizations seeking end-to-end digital commerce support.
    Kyle Metcalf

    Mo Ashoor - Chief Financial & Administrative Officer

    Mo Ashoor, the Chief Financial & Administrative Officer at Pivotree, manages the financial health and administrative infrastructure of the organization. Ashoor architects robust financial planning and reporting systems that support the company's global operations and strategic investments. The Chief Financial & Administrative Officer oversees budgeting, capital allocation, and risk management to ensure long-term fiscal sustainability. By streamlining administrative processes, the Chief Financial & Administrative Officer enhances organizational efficiency and supports the needs of the broader executive team. Mo Ashoor monitors financial performance metrics to provide insights that guide corporate decision-making and resource distribution. This role involves maintaining compliance with regulatory standards while optimizing the company's financial structure for growth. Ashoor drives the development of administrative policies that foster a productive work environment. Through rigorous financial oversight, the Chief Financial & Administrative Officer secures the resources necessary to maintain the company's position as a leading commerce and MDM services provider.

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    Frequently Asked Questions Regarding Pivotree Top Executives and Leadership Team

    Who leads Pivotree?
    Pivotree is led by William Di Nardo (Chief Executive Officer), along with executives such as Joanne Desforges (Senior Vice President and Chief Operating Officer) and Todd Jurkuta (President).
    Who is part of Pivotree’s executive team?
    The executive team of Pivotree includes leaders such as William Di Nardo (Chief Executive Officer), Joanne Desforges (Senior Vice President and Chief Operating Officer), Todd Jurkuta (President) and other senior executives.
    How many executives does Pivotree have?
    Pivotree has 6 executives leading key business areas.
    What roles are included in Pivotree’s leadership team?
    The leadership team of Pivotree includes roles such as Chief Executive Officer, Senior Vice President and Chief Operating Officer, President, Chief Technology Officer, Chief Revenue Officer.