PetSmart Executive and Leadership Team

Lex Rezvani, the Chief Executive Officer & Majority Owner at PetSmart, directs the overarching corporate strategy and long-term vision for the organization. By overseeing the integration of retail product offerings with essential pet services, the Chief Executive Officer & Majority Owner ensures the company maintains a dominant market position. This leadership role involves constant evaluation of the competitive landscape to identify growth opportunities within the pet care industry. Lex Rezvani drives operational excellence by aligning executive priorities with the needs of pet parents across the United States. Through rigorous financial oversight and strategic planning, the Chief Executive Officer & Majority Owner secures the stability of the brand. This executive leadership ensures that all departments remain focused on the core mission of providing high-quality solutions for dogs, cats, birds, fish, reptiles, and small pets while fostering a culture of innovation and service excellence.

David Redfield, the Chief Operating Officer at PetSmart, manages the complex logistics and supply chain infrastructure required to support a leading pet retailer. Overseeing the daily execution of store operations, the Chief Operating Officer ensures that inventory levels meet the diverse needs of pet parents nationwide. This role involves optimizing the efficiency of retail distribution centers and streamlining the delivery of products to thousands of locations. David Redfield drives operational improvements by implementing advanced data analytics to monitor store performance and customer demand. By coordinating with regional managers, the Chief Operating Officer maintains high standards for service delivery across all grooming, training, and boarding facilities. This leadership function supports the company's growth by ensuring that every store operates with maximum efficiency and provides a consistent, high-quality experience for every customer and pet visiting the retail locations.

Robert Pace, the President, Petsmart Veterinary Services at PetSmart, directs the expansion and clinical quality of the company's veterinary care offerings. Overseeing the integration of medical services within the retail environment, the President, Petsmart Veterinary Services ensures that pet parents have access to high-quality health solutions for their animals. This role involves managing relationships with veterinary partners and ensuring compliance with all medical standards across the national network. Robert Pace drives growth by identifying new opportunities to provide preventative and urgent care services that complement the existing retail business model. By focusing on clinical excellence and operational efficiency, the President, Petsmart Veterinary Services enhances the overall value proposition for customers. This leadership role supports the company's mission by providing comprehensive health solutions that help pets live longer, healthier lives through accessible and professional veterinary care delivered in convenient retail settings.

Sparky Zy, the President at PetSmart, oversees the strategic development of the company's private label product lines and exclusive brand partnerships. By managing the lifecycle of proprietary pet products, the President ensures that the retail shelves remain stocked with innovative solutions for dogs, cats, and small pets. This role involves analyzing market trends to anticipate the evolving needs of pet parents and developing unique merchandise that differentiates the brand from competitors. Sparky Zy drives revenue growth by negotiating high-impact partnerships with suppliers and manufacturers. Through close coordination with the merchandising and marketing teams, the President ensures that product launches align with the company's broader retail strategy. This leadership function supports the company's market position by providing customers with exclusive, high-quality items that cannot be found elsewhere, thereby increasing customer loyalty and driving consistent foot traffic to the retail locations.

Jim Persinger, the President, Petsmart (Canada) at PetSmart, directs all retail operations and business development initiatives across the Canadian market. Overseeing the regional expansion and store performance, the President, Petsmart (Canada) ensures that the company's mission of enriching pet lives is effectively executed in this specific geographic territory. This role involves adapting the corporate retail strategy to meet the unique regulatory and consumer demands of the Canadian market. Jim Persinger drives operational success by managing local supply chains and ensuring that grooming, training, and boarding services meet the high standards of the brand. By fostering strong relationships with local stakeholders, the President, Petsmart (Canada) secures the company's competitive advantage in the region. This leadership function supports the company's international growth by maintaining consistent service quality and product availability, ensuring that Canadian pet parents receive the same level of care as those in other markets.

Paul Norwood, the President at PetSmart, manages the digital transformation and e-commerce strategy to enhance the omnichannel shopping experience. Overseeing the integration of online platforms with physical retail stores, the President ensures that customers enjoy a seamless transition between digital browsing and in-store pickup. This role involves optimizing the user interface of the company's website and mobile applications to drive engagement and sales. Paul Norwood drives innovation by implementing new technologies that simplify the purchasing process for pet parents. By collaborating with the IT and marketing departments, the President ensures that digital initiatives support the company's overall growth objectives. This leadership function is essential for maintaining relevance in a competitive retail landscape, as it allows the company to reach a broader audience and provide convenient, modern solutions for pet care that meet the expectations of today's tech-savvy consumers.

Pamela O'Rourke, the President at PetSmart, directs the strategic initiatives related to customer loyalty programs and community engagement. Overseeing the development of rewards systems, the President ensures that the company builds long-term relationships with pet parents through personalized experiences and value-driven incentives. This role involves analyzing customer behavior data to refine marketing strategies and improve retention rates across the retail network. Pamela O'Rourke drives community impact by leading corporate social responsibility efforts that support animal welfare and adoption initiatives. By coordinating with store managers and marketing teams, the President ensures that the brand remains a trusted partner in the lives of pet owners. This leadership function supports the company's mission by fostering a sense of belonging among customers and reinforcing the brand's commitment to the well-being of all pets, ultimately driving sustainable growth through increased customer lifetime value and brand advocacy.

Erick Goldberg, the Executive Vice President & Chief Human Resources Officer at PetSmart, architects the talent acquisition and organizational development strategies that support a massive workforce. Overseeing the recruitment and training of thousands of associates, the Executive Vice President & Chief Human Resources Officer ensures that the company maintains a culture dedicated to pet care excellence. This role involves designing comprehensive benefits programs and professional development pathways that empower employees to provide superior service. Erick Goldberg drives engagement initiatives that align the workforce with the company's mission of enriching the lives of pets. By collaborating with other C-suite leaders, the Executive Vice President & Chief Human Resources Officer fosters an inclusive environment that attracts top talent in the retail and veterinary sectors. This leadership function directly impacts the company's ability to scale operations while maintaining the high standards of care expected by pet parents.