Pendo Executive and Leadership Team

June, 2026

Leadership Overview

Pendo has 7 executives leading key functions including strategy, operations, finance, technology, people, and revenue.

Driven by a commitment to enhancing software experiences, Pendo empowers product and digital teams to accelerate user adoption and success. The company's leadership philosophy centers on fostering innovation and supporting product leaders globally.

Leadership Roles at Pendo

  • Chief Executive Officer - Peter Morrison
  • Senior Executive Business Partner To the Chief Executive Officer - Joey Loto
  • Chief of Staff To the Chief Executive Officer - Beth Greenberg
  • Chief Operating Officer & Chief Financial Officer - Jennifer Kaelin
  • President - Alice Bender
  • Founder & Chief Technology Officer - Erik Troan
  • People Chief of Staff - Rachael Pickering
  • Peter Morrison - Chief Executive Officer

    Peter Morrison, the Chief Executive Officer at Pendo, directs the company's overarching strategy and market positioning. Morrison guides Pendo's mission to elevate software experiences globally, ensuring product and digital teams achieve accelerated user adoption. This leadership role involves setting the strategic vision for Pendo's growth and market impact, aligning all departments toward achieving key business objectives. Morrison's focus remains on driving innovation and fostering a culture that supports product leaders worldwide. The Chief Executive Officer ensures Pendo's solutions deliver tangible value to leading software companies and digital enterprises. Peter Morrison's executive oversight is critical for maintaining Pendo's competitive edge and expanding its influence in the software industry.

    Joey Loto - Senior Executive Business Partner To the Chief Executive Officer

    Joey Loto, the Senior Executive Business Partner To the Chief Executive Officer at Pendo, provides direct operational support and strategic alignment for the CEO's initiatives. Loto facilitates key projects and ensures seamless execution of the Chief Executive Officer's directives across various departments. This role involves managing critical communications and driving cross-functional collaboration to advance Pendo's strategic goals. The Senior Executive Business Partner To the Chief Executive Officer acts as a key liaison, optimizing workflow and enhancing the effectiveness of executive decision-making. Joey Loto's contributions are vital for translating strategic vision into actionable operational plans, supporting the company's mission to elevate software experiences. Loto ensures efficient resource allocation and project management for high-priority CEO-led programs.

    Beth Greenberg - Chief of Staff To the Chief Executive Officer

    Beth Greenberg, the Chief of Staff To the Chief Executive Officer at Pendo, orchestrates strategic initiatives and operational efficiency for the executive office. Greenberg ensures alignment between the CEO's vision and departmental execution, driving key projects that advance Pendo's mission. This position involves managing cross-functional communication, facilitating executive decision-making, and overseeing special projects critical to company growth. The Chief of Staff To the Chief Executive Officer acts as a strategic advisor, enhancing the CEO's capacity to lead and innovate. Beth Greenberg's role is pivotal in translating high-level strategy into tangible operational outcomes, supporting Pendo's commitment to improving software experiences for users worldwide. Greenberg manages the flow of information and resources to ensure strategic priorities are met effectively.

    Jennifer Kaelin - Chief Operating Officer & Chief Financial Officer

    Jennifer Kaelin, the Chief Operating Officer & Chief Financial Officer at Pendo, directs both operational execution and financial strategy. Kaelin oversees Pendo's day-to-day operations, ensuring efficiency and scalability across all business functions, while also managing the company's financial health, budgeting, and investment strategies. This dual role is critical for aligning operational capacity with financial objectives to support Pendo's mission of elevating software experiences. The Chief Operating Officer & Chief Financial Officer ensures robust financial controls and optimizes operational processes to drive sustainable growth. Jennifer Kaelin's leadership is instrumental in managing resources effectively and guiding Pendo's expansion into new markets. Kaelin's strategic financial planning and operational oversight are fundamental to the company's long-term success and market leadership.
    Jennifer Kaelin

    Alice Bender - President

    Alice Bender, the President at Pendo, drives strategic growth and operational excellence across the organization. Bender focuses on expanding Pendo's market reach and enhancing customer success, ensuring the company's mission to elevate software experiences is realized globally. This leadership position involves overseeing key business units and fostering strong relationships with clients and partners. The President plays a crucial role in translating Pendo's strategic vision into tangible business outcomes, driving revenue and market share. Alice Bender's leadership ensures that Pendo's operations are aligned with its core values and commitment to user success. Bender's strategic oversight is fundamental to Pendo's continued expansion and impact in the software industry.

    Erik Troan - Founder & Chief Technology Officer

    Erik Troan, the Founder & Chief Technology Officer at Pendo, architects the company's technological vision and product innovation. Troan leads the engineering and product development teams, driving the creation of cutting-edge solutions that empower users to adopt software more quickly and successfully. This role is central to Pendo's mission of elevating software experiences through advanced technology. The Founder & Chief Technology Officer ensures Pendo's platform remains at the forefront of the industry, fostering a culture of continuous improvement and technical excellence. Erik Troan's deep understanding of software development and market needs guides the strategic direction of Pendo's technology roadmap. Troan's leadership is essential for delivering robust, scalable, and impactful software solutions to Pendo's global customer base.
    Erik Troan

    Rachael Pickering - People Chief of Staff

    Rachael Pickering, the People Chief of Staff at Pendo, drives strategic initiatives within the People Operations function to support Pendo's mission. Pickering enhances organizational effectiveness by aligning HR strategies with business objectives, focusing on talent development and employee experience. This role ensures that Pendo's internal culture and people practices foster innovation and support the company's growth. The People Chief of Staff acts as a key partner to leadership, facilitating programs that attract, retain, and develop top talent. Rachael Pickering's contributions are vital for building a high-performing workforce that champions Pendo's commitment to elevating software experiences. Pickering oversees critical projects that strengthen employee engagement and organizational capability.

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    Frequently Asked Questions Regarding Pendo Top Executives and Leadership Team

    Who leads Pendo?
    Pendo is led by Peter Morrison (Chief Executive Officer), along with executives such as Joey Loto (Senior Executive Business Partner To the Chief Executive Officer) and Beth Greenberg (Chief of Staff To the Chief Executive Officer).
    Who is part of Pendo’s executive team?
    The executive team of Pendo includes leaders such as Peter Morrison (Chief Executive Officer), Joey Loto (Senior Executive Business Partner To the Chief Executive Officer), Beth Greenberg (Chief of Staff To the Chief Executive Officer) and other senior executives.
    How many executives does Pendo have?
    Pendo has 7 executives leading key business areas.
    What roles are included in Pendo’s leadership team?
    The leadership team of Pendo includes roles such as Chief Executive Officer, Senior Executive Business Partner To the Chief Executive Officer, Chief of Staff To the Chief Executive Officer, Chief Operating Officer & Chief Financial Officer, President.